# FF Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FF Inventory the right Inventory Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251105/FF-Inventory/reviews

---

FF Inventory

4.6 (44)

[View alternatives](https://www.capterra.com/p/251105/FF-Inventory/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 21st, 2026

# Reviews of FF Inventory

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

Shlomo Z

PresidentRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“The Customer support is awesome & they have plenty of integrations with software that I use every day.“

August 17, 2022

Siva Chowdeswar N

Software DeveloperAccounting, 51 - 200 employeesUsed the software for: 6-12 months.

“It connects with every famous platform.“

December 24, 2022

muhammad s

ManagerCommercial Real Estate, 501 - 1,000 employeesUsed the software for: 1-2 years.

“ZapERP is a best, effective and easy software to run or grow your business, because it provides you everything which you need for your business like billing, costing, pofit,loss, shipping etc.“

October 25, 2020

MK

Muhammad Shahrukh K

Pharmacist Pharmaceuticals, Self-employedUsed the software for: Less than 6 months.

“I am a pharmacist and one of my friend recommended me this software, it was difficult for me to handle my profit and writing it on pages. Than I used this software which makes it easy for me to handle my profit.“

January 9, 2021

## Showing most helpful reviews

Showing 1-25 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Coën V.  
HEAD of KEINBOCK.  
Hospitality  
Used the software for: 6-12 months

### "Production ready for SME"

October 23, 2021

4.0

My use of Zaperp has been for some time now, and I have become accustomed to all the features it has to offer. It is important for me to monitor my business assets using this app, but it is not fully compatible with my online business. The way I see it, it would be ideal for traditional warehouses where physical products are stored in them. Zaperp is worthwhile due to its integration capabilities.

Pros

\- Very active development - Compliant to most best practices in ERP - Has a big set of features that every ERP is covering - Fast support also for custom (paid) inquiries - fair price

Cons

\- Translations not on point for e.g. German - Sometimes lacking features - Loading times are a bit of killer - For more established business this could be a bit underwhelming software

Review Source

Dayle S.  
Manager  
Chemicals  
Used the software for: I used a free trial

### "Excellent Multi-location Inventory"

December 21, 2019

5.0

I cant really speak bad about the experience I have had, all has been great so far!

Pros

I love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations. It can be linked to other services such as WooCommerce & QuickBooks which is definitely an advantage over competitors.

Cons

The only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Acctivate Inventory Management](https://www.capterra.com/p/94790/Acctivate/)[Thrive by Shopventory](https://www.capterra.com/p/145337/Shopventory/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/)

Reason for choosing FF Inventory

ZapERP offers a lot more features than its competitors for a much cheaper price. It also has the capabilities to separate quantities per location, instead of an overall quantity from all locations. And you do not need to have a duplicate of all items in an inventory for each location. Only 1 inventory with various locations meaning you keep the same SKU (product code). This is the CORRECT way to do it.

Review Source

CC

Cynthia C.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Unfortunately it doesn't actually work"

July 31, 2019

1.0

Great theory, never did get it working.

Pros

The interface is beautiful but not always intuitive. However it's easy to learn.

Cons

The problem is, with Woocommerce it just doesn't work. Despite the fact webhooks are working async with another shipping platform, ZapErp simply bottlenecks throwing a bunch of pending webhooks (over 26000 of them) and could not get it to run. The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient. We started trying to work out bugs on June 19, and by July 31 I had finally had enough. If you have a Woocommerce store with a lot of products don't bother until they either a) get a developer that understands how to properly execute their API under PayLoad or 2) They figure out how to prevent their webhooks from failing.

Alternatives considered

[Ordoro](https://www.capterra.com/p/132074/ordoro/)

Reason for choosing FF Inventory

I didn't, I chose to go with Ordoro this morning. As a busy business owner I simply do not have time to trouble shoot the product over and over. Their invoicing to the vendor did not work as it should either. I found numerous instances of things just not working. They are not ready for woocommerce prime time. The owner is a nice guy but in the end I don't think he could get his brain off assuming it was a plug in or security plug in conflict (was neither as I checked). Bottom line is if you are going to integrate with Woocommerce you need to have a highly technical knowledge and understanding of Woocommerce and the Wordpress frame work. This means keeping up with updates and changes.

Review Source

Response from Invensync

November 12, 2019

Hey there, good catch but if you check ZapERP system now - and connect your test woo-commerce store, all data will be synced automatically. Actually, in order to pull data from the store, it is important that your server security settings allow data extraction, without it, ZapERP can not pull. Once again thanks for noticing. I hope you will come back and try ZapERP again. We will be more than happy to assist.

Raul F.  
Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Finally able to know stock variations and add them into the financial results "

May 20, 2019

5.0

Pros

I have been running an small ecommerce store in for several years. And I had the issue that at the end of each month, I did not the money that I was doing. I mean, I know the total amount of sales, even the expenses or the period (for each 3 months of accounting reports) but I did not know the value of the items sold, and the stock variations. Also I could not clearly say what items sell better in percentage to discover new lines of products with high demand. ZapERP is able to solve those issues, and give a figure at the end of each month to know the profitability or not of the business thanks to integrations with the store (Magento 2) and feel secure about future planning.

Cons

I liked very much the attentive service that the business offers. Just next week after my sign up, the CEO call me via video call to check that everything was working well, and take note of suggestions on improvements. Even when it is a relatively new product, the company is well back up and working very professionally.

Review Source

Shamsun nahar S.  
Doctor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent to use"

May 31, 2020

5.0

Pros

They describe theirself with this line "Powerful inventory management software with accounting & CRM integrations". I would love to say it is 1000% correct! I can manage everything from one place.This is the best part now! And that is the reason I love it. I found it very useful and also told my collegue to use it. Another thing is that I was so happy with it's good side,I did not even try to find any negative side of it. Overall I am happy

Cons

You can see my positive saying about it! I cannot find out any negative issue!

Review Source

Abo N.  
Computer Operator  
Education Management  
Used the software for: Less than 6 months

### "Easy to use and everything you can control smoothly "

June 1, 2020

5.0

I am employed in an organization. Before I was hired, they manually took care of everything. Then I told them about it. Then they let me use it and I started using it through free trial i feel so good with this software then i start using paid version . Now I can easily calculate all the stocks.

Pros

It is Very easy to use & user-friendly, Interface are too good,

Cons

I am still discovering the features and haven't found anything that we dislike yet. There customers service help me 24/7 when i need help. I am very happy to use this Software.

Review Source

Nitesh G.  
Co Founder  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "ZAPERP Review"

December 19, 2018

4.0

I am using this for my clothing business for managing inventory , I am pretty much sure that I will defiantly go with zap erp so that inventory management will not be headache for my business.

Pros

I like simple functionality to manage inventory, it is easy to use & give exact result as per our requirement.

Cons

Their are some field which I think it is not necessary. Also they need to improve on more simple dashboard which can we used my anybody.

Review Source

arehman A.  
Executive Engineer Gas Transmission  
Oil & Energy  
Used the software for: Less than 6 months

### "Inventory management and contacts listing "

January 17, 2021

4.0

Best thing about ZAPERP is its code less working which I really loved. It's android app is also supporting the same features means you can manage a chain of stores from the convenience f your phone.

Pros

It offers vide range of goods to be handled from different stores. Costumers and vendors informations are also manged within the ZAPERP. it's deployment is quite easy and didn't require nitty-gritty if coding.

Cons

I suggest some graphical presentation of stock levels supported with dashboard. Otherwise it's a great service.

Review Source

Siva Chowdeswar N.  
Software Developer  
Accounting  
Used the software for: 6-12 months

### "Perfect ! Perfect ! Perfect!"

December 24, 2022

5.0

I've had an extraordinary satisfaction of the product and would recommend to everyone

Pros

It is the best inventory software on market. It connects with every famous platform.

Cons

No, Everything was perfect the way it is

Review Source

Ruvimbo M.  
Software Developer  
Retail  
Used the software for: 6-12 months

### "ZapInventory review"

December 18, 2018

4.0

Zap has helped me a lot in reducing stock theft within our organisation as we could not previously properly track incoming and outgoing items. We used to operate manually allowing for people to manipulate numbers and figures.

Pros

I like that zap Inventory allows me to manage my stock items and also tracks the automatically so I am able to account for all my stock movements. I also am able to manage my sales and finances all using one system.

Cons

There's nothing that I dislike about Zap Inventroy in particular. However I would recommend adding more functionality to the system like HR management.

Review Source

Response from Invensync

December 19, 2018

Thanks for your feedback. We will definitely add HR features in our roadmap.

JG

Joaquin G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Great product, I look forward to seeing what the future holds"

December 22, 2019

5.0

ZapERP has been a great application. We are able to be more productive and have more accountability without having to do extensive training. Having this along side Quickbooks, has been a great solution for our inventory, purchasing and invoicing to our customers.

Pros

I like that it has integrations to key applications like Quickbooks and Woocommerce. I also like that it has great functionality in managing both price lists and warehouses.

Cons

Right now, we are still discovering the features and haven't found anything that we dislike yet.

Reason for choosing FF Inventory

There was just too much training involved.

Review Source

DN

Deepak N.  
Manager  
  
Used the software for: Less than 6 months

### " I always hated accounting but Pi.TEAM is extremely easy. Highly recommended"

May 5, 2017

5.0

Pros

On boarding was straightforward. No complexities. Simple, bold and clear user interface. It covers almost all our requirements and new features are getting added almost weekly.

Cons

Still few features are missing e.g. I would like to be able to import my own invoice templates. POS screen is missing. Inventory dashboard needs few changes to make it more specific to mech businesses.

Review Source

Response from Invensync

May 6, 2017

Thank you for your kind words. We are working on these additional features and dashboard upgrades in general. We are also launching our mobile app by end of this month. We will keep you updated.

mildred V.  
Avocado Rosa TEXTIL  
Textiles  
Used the software for: Less than 6 months

### "En general estoy facinada con ZapERP cumplio mis expectativas "

June 2, 2020

5.0

Pros

ZapERP facilito mi compresión de algunas de mis perdidas en mi negocio de confecciones textiles, pude obtener información valiosa par el crecimiento de mi empresa a través de mi inventario, como que productos son mas rentables y saber cuales tienen mayor salida al publico, en general creo que es una herramienta con la cual no perderán su dinero y conseguirán un mayor control de su inventario que es el corazón de una empresa.

Cons

realmente cumplió mis expectativas, soporte técnico muy eficiente amable y no necesite mucho de ellos es muy fácil usa ZapERP .

Review Source

AH

Aaron H.  
Owner  
Computer Networking  
Used the software for: Less than 6 months

### "Feature-Rich and Incredibly Powerful"

December 10, 2019

5.0

Pros

I know you should never buy for a product's roadmap, but wow, ZapERP's customer support is really listening to its customers. They are actively working on a ton of integrations and are constantly taking feedback on how they can become even better and even more useful.

Cons

While the interface is laid out very well and is very user friendly, it can be quite overwhelming when you are first getting started. Overall, though, this is more of my personal preference rather than a con/negative.

Review Source

KVC

Karthee Vidya C.  
Founder & First Volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent. It's USP is its simplicity. Very less learning curve required."

May 9, 2017

4.0

It saves a lot of time and very useful for any accounting departments.

Pros

I love the below: 1) AUTOMATIC PAYROLLS 2) CONNECT with BANK and sync automatically 3) SIMPLE ACCOUNTING - Sufficient ready-made reports available

Cons

More features can be added so that Pi.Team becomes the one stop solution for all accounting departments.

Review Source

VR

Verified Reviewer  
Finance  
Accounting  
Used the software for: 1-2 years

### "ZAP ERP Accounting, gives you the real financial information you need as a business owner"

March 31, 2020

5.0

This software has meant that clients can get more detail on their businesses without referring to their accountant and using complex excel functions like vlookups and pivot tables. It has helped especially growing online businesses who are our clients.

Pros

As our small business clients become more confident with entry level bookkeeping systems, they begin to require financial information like best selling stock items and stock levels to measure stock redundancy. We shopped around for a while and found that ZapERP Accounting can do this for them and is not complex to learn. It has been great and as our smaller clients grow, this software is proving to be just what the accountant ordered.

Cons

As an accounting software for growing businesses, I really cannot fault this. It syncs well with Woocommerce and other online platforms. We are happy

Review Source

VR

Verified Reviewer  
Assistant Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Easy to use with good interface"

October 19, 2020

5.0

Overall i said that this is the best one ..Thanks to the developer.

Pros

As a assistant Manager, i used this software in many times. Here is the good thing is every customization is specially made for work .Which reduce your time & money.

Cons

Easy & smooth interface make me happy. This is why i keep this software no 1 position.

Review Source

VR

Verified Reviewer  
Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "ZapERP, best software to enhance your business. "

October 25, 2020

5.0

Pros

ZapERP is a best, effective and easy software to run or grow your business, because it provides you everything which you need for your business like billing, costing, pofit,loss, shipping etc.

Cons

This software should be not more costly, inorder to have an ease for every one to purchase it.

Review Source

VR

Verified Reviewer  
Manager  
Internet  
Used the software for: I used a free trial

### "Review for NetKing Solutions ISP"

October 19, 2018

4.0

We have an ISP business here in Belize that has been manual entry of inventory for over 18 years. To change us over I tried a lot of online and desktop installed applications. Zap Inventory is the only software I actually went and did our whole inventory with. we need to purchase it and have it customized to suit our needs. (I was interrupted by a phone call in this survey)

Pros

The software was very easy to use and set up. My staff who have little experience with inventory management was able to figure out the system without too much difficulty.

Cons

I couldn't customize it myself, and that I need to have it customized to our needs. (Not a deal breaker, will still be considering buying leases to this software)

Review Source

VR

Verified Reviewer  
Accountant  
Banking  
Used the software for: Less than 6 months

### "Easy to use"

June 21, 2023

4.0

Pros

This exceptional tool empowers me to effortlessly monitor every aspect of our inventory. With its user-friendly interface, it offers a truly fantastic experience.

Cons

While there are no complaints about it, mastering its efficient usage does demand a significant investment of time and effort.

Review Source

SM

Sean M.  
Ecommerce Manager  
Retail  
Used the software for: 2+ years

### "Very Responsive Customer Support"

September 16, 2022

5.0

Pros

The team at Zap have been very accommodating while we implement the software into our business. Happy to reccomend

Cons

The loading time of each page could be a little faster

Review Source

KS

Ketan S.  
Director  
Photography  
Used the software for: 2+ years

### "Good ERP"

December 8, 2022

5.0

4.75\*

Pros

Love for inventory management to manage my headaches

Cons

Need improvement in CRM AS PER REQUIREMENTS

Review Source

JI

Johirul I.  
Graphic Designer  
Design  
Used the software for: I used a free trial

### "Great ZapERP"

January 13, 2022

5.0

My overall experience is really great.

Pros

Features of this app is incredible. Everything is easier to do here. Ordering receving and payment system.

Cons

I don't think there is any critical issues.

Review Source

CW

Cary W.  
Executive chef  
Food & Beverages  
Used the software for: Less than 6 months

### "Getting a better view of my growth over all"

January 14, 2021

5.0

Overall after adjusting and playing around with software, I would say its an investment well worth it.

Pros

I enjoy the fact can switch back n forth between front of house and back of house sells and usage. I can also look at overall sells, what was projected, what was profit, as well as can narrow down to specific dinner event or banquet. Can save and use in building a calander showing highs and lows from that date and years before to get a guesstimation of what to expect for future projections.

Cons

Is a little pricey. I did take some time to adjust.

Review Source

VR

Verified Reviewer  
President  
Retail  
Used the software for: 6-12 months

### "Zap! Just like that!"

August 17, 2022

5.0

I am pretty happy with the software overall. I started using Zap about a year ago & I have been pretty happy. The Customer support is awesome & they have plenty of integrations with software that I use every day. They handle everything from accounts payable/receivable to Shopify to Amazon & inventory too! I am pretty happy overall..

Pros

I am impressed that this software does so much including inventory, shipping, Amazon & Shopify.

Cons

I wish they had a better integration to send goods into FBA

Alternatives considered

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

Reason for choosing FF Inventory

Price & Functionality

Review Source

Similar Products

Featured

## Related categories

[Inventory Management](https://www.capterra.com/inventory-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.