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Pros
I am pretty happy with the software overall. I started using Zap about a year ago & I have been pretty happy.
Best thing about ZAPERP is its code less working which I really loved. It's android app is also supporting the same features means you can manage a chain of stores from the convenience f your phone.
ZapERP is a best, effective and easy software to run or grow your business, because it provides you everything which you need for your business like billing, costing, pofit,loss, shipping etc.
I love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations.
Cons
The only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.
The problem is, with Woocommerce it just doesn't work.
The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient.
Being cloud-based may be inappropriate for areas with bad internet.
Showing Most Helpful
Showing 25 of 44 reviews
"Production ready for SME"
Overall: My use of Zaperp has been for some time now, and I have become accustomed to all the features it has to offer. It is important for me to monitor my business assets using this app, but it is not fully compatible with my online business. The way I see it, it would be ideal for traditional warehouses where physical products are stored in them. Zaperp is worthwhile due to its integration capabilities.
Pros: - Very active development - Compliant to most best practices in ERP - Has a big set of features that every ERP is covering - Fast support also for custom (paid) inquiries - fair price
Cons: - Translations not on point for e.g. German - Sometimes lacking features - Loading times are a bit of killer - For more established business this could be a bit underwhelming software
"Excellent Multi-location Inventory"
Overall: I cant really speak bad about the experience I have had, all has been great so far!
Pros: I love the fact that it is easy to use, easy to setup, fast replies from customer service, and the ability for it to grow more without limitations. It can be linked to other services such as WooCommerce & QuickBooks which is definitely an advantage over competitors.
Cons: The only thing missing is some-kind of WooCommerce plugin to actually add in the multi-locations into your WooCommerce website. This would complete the package.
"Unfortunately it doesn't actually work"
Overall: Great theory, never did get it working.
Pros: The interface is beautiful but not always intuitive. However it's easy to learn.
Cons: The problem is, with Woocommerce it just doesn't work. Despite the fact webhooks are working async with another shipping platform, ZapErp simply bottlenecks throwing a bunch of pending webhooks (over 26000 of them) and could not get it to run. The logs show nothing on my end which means despite their assertion it's a plug in conflict, it's not. Bottom line is their integration has major bugs and I was very patient. We started trying to work out bugs on June 19, and by July 31 I had finally had enough. If you have a Woocommerce store with a lot of products don't bother until they either a) get a developer that understands how to properly execute their API under PayLoad or 2) They figure out how to prevent their webhooks from failing.
Vendor Response
"Easy to use"
Pros: This exceptional tool empowers me to effortlessly monitor every aspect of our inventory. With its user-friendly interface, it offers a truly fantastic experience.
Cons: While there are no complaints about it, mastering its efficient usage does demand a significant investment of time and effort.
"The best you can ever imagine "
Overall: Before getting to know about ZapInventory, my organization did not have much publicity or should we say lack publicity, only few people knew about us. But with the aid of this software, we are now going viral and we have also recorded more increase in sales
Pros: The software is the most simplest to use
Cons: They need to expand and bring more platform to the user
"Perfect ! Perfect ! Perfect!"
Overall: I've had an extraordinary satisfaction of the product and would recommend to everyone
Pros: It is the best inventory software on market. It connects with every famous platform.
Cons: No, Everything was perfect the way it is
"Finally able to know stock variations and add them into the financial results "
Pros: I have been running an small ecommerce store in for several years. And I had the issue that at the end of each month, I did not the money that I was doing. I mean, I know the total amount of sales, even the expenses or the period (for each 3 months of accounting reports) but I did not know the value of the items sold, and the stock variations. Also I could not clearly say what items sell better in percentage to discover new lines of products with high demand. ZapERP is able to solve those issues, and give a figure at the end of each month to know the profitability or not of the business thanks to integrations with the store (Magento 2) and feel secure about future planning.
Cons: I liked very much the attentive service that the business offers. Just next week after my sign up, the CEO call me via video call to check that everything was working well, and take note of suggestions on improvements. Even when it is a relatively new product, the company is well back up and working very professionally.
"Excellent to use"
Pros: They describe theirself with this line "Powerful inventory management software with accounting & CRM integrations". I would love to say it is 1000% correct! I can manage everything from one place.This is the best part now! And that is the reason I love it. I found it very useful and also told my collegue to use it. Another thing is that I was so happy with it's good side,I did not even try to find any negative side of it. Overall I am happy
Cons: You can see my positive saying about it! I cannot find out any negative issue!
"Easy to use and everything you can control smoothly "
Overall: I am employed in an organization. Before I was hired, they manually took care of everything. Then I told them about it. Then they let me use it and I started using it through free trial i feel so good with this software then i start using paid version . Now I can easily calculate all the stocks.
Pros: It is Very easy to use & user-friendly, Interface are too good,
Cons: I am still discovering the features and haven't found anything that we dislike yet. There customers service help me 24/7 when i need help. I am very happy to use this Software.
"ZAPERP Review"
Overall: I am using this for my clothing business for managing inventory , I am pretty much sure that I will defiantly go with zap erp so that inventory management will not be headache for my business.
Pros: I like simple functionality to manage inventory, it is easy to use & give exact result as per our requirement.
Cons: Their are some field which I think it is not necessary. Also they need to improve on more simple dashboard which can we used my anybody.
"Outils des stocks "
Pros: La facilité dans les inventaires de fin d'année
Cons: La version gratuite qui n'y est pasLa non autorisation dans tout les pays
"ZapERP Inventory is the perfect system to handle inventory"
Overall: Satisfied with ZapERP so far!
Pros: Things I like most: 1. user interface is easy to navigate 2. features to run from small to large scale business 3. updates and road map
Cons: I have been using ZapERP for a few months now. So far I like using it. I like the features. I just wish the iPhone app can be used to scan bar codes so encoding of inventory is easier. A feature that alerts you of expiration date would make this tool perfect!
"Good ERP"
Overall: 4.75*
Pros: Love for inventory management to manage my headaches
Cons: Need improvement in CRM AS PER REQUIREMENTS
"ZAP ERP Accounting, gives you the real financial information you need as a business owner"
Overall: This software has meant that clients can get more detail on their businesses without referring to their accountant and using complex excel functions like vlookups and pivot tables. It has helped especially growing online businesses who are our clients.
Pros: As our small business clients become more confident with entry level bookkeeping systems, they begin to require financial information like best selling stock items and stock levels to measure stock redundancy. We shopped around for a while and found that ZapERP Accounting can do this for them and is not complex to learn. It has been great and as our smaller clients grow, this software is proving to be just what the accountant ordered.
Cons: As an accounting software for growing businesses, I really cannot fault this. It syncs well with Woocommerce and other online platforms. We are happy
"Easy to use with good interface"
Overall: Overall i said that this is the best one ..Thanks to the developer.
Pros: As a assistant Manager, i used this software in many times. Here is the good thing is every customization is specially made for work .Which reduce your time & money.
Cons: Easy & smooth interface make me happy. This is why i keep this software no 1 position.
"ZapERP, best software to enhance your business. "
Pros: ZapERP is a best, effective and easy software to run or grow your business, because it provides you everything which you need for your business like billing, costing, pofit,loss, shipping etc.
Cons: This software should be not more costly, inorder to have an ease for every one to purchase it.
"Review for NetKing Solutions ISP"
Overall: We have an ISP business here in Belize that has been manual entry of inventory for over 18 years. To change us over I tried a lot of online and desktop installed applications. Zap Inventory is the only software I actually went and did our whole inventory with. we need to purchase it and have it customized to suit our needs. (I was interrupted by a phone call in this survey)
Pros: The software was very easy to use and set up. My staff who have little experience with inventory management was able to figure out the system without too much difficulty.
Cons: I couldn't customize it myself, and that I need to have it customized to our needs. (Not a deal breaker, will still be considering buying leases to this software)
"Very Responsive Customer Support"
Pros: The team at Zap have been very accommodating while we implement the software into our business. Happy to reccomend
Cons: The loading time of each page could be a little faster
"Great ZapERP"
Overall: My overall experience is really great.
Pros: Features of this app is incredible. Everything is easier to do here. Ordering receving and payment system.
Cons: I don't think there is any critical issues.
"Getting a better view of my growth over all"
Overall: Overall after adjusting and playing around with software, I would say its an investment well worth it.
Pros: I enjoy the fact can switch back n forth between front of house and back of house sells and usage. I can also look at overall sells, what was projected, what was profit, as well as can narrow down to specific dinner event or banquet. Can save and use in building a calander showing highs and lows from that date and years before to get a guesstimation of what to expect for future projections.
Cons: Is a little pricey. I did take some time to adjust.
"Zap! Just like that!"
Overall: I am pretty happy with the software overall. I started using Zap about a year ago & I have been pretty happy. The Customer support is awesome & they have plenty of integrations with software that I use every day. They handle everything from accounts payable/receivable to Shopify to Amazon & inventory too! I am pretty happy overall..
Pros: I am impressed that this software does so much including inventory, shipping, Amazon & Shopify.
Cons: I wish they had a better integration to send goods into FBA
"Amazing support, helpful team - straightforward accounting"
Pros: We are into e-commerce space. I started using it due to its open API & stripe billing integration. We connected our stripe account to Pi.TEAM. Web-hook connectivity help us to generate tons of invoices. We haven't designed our own billing at all. Then obviously they are adding new features almost every week. Last but not the least - no special accounting training needed. System is pre-configured. Just start invoicing to the customer.
Cons: Need some additional reporting features. Export / import options are very less. We need mobile or tablet app. At the moment, website works but it is not sufficient.
"Inventory management and contacts listing "
Overall: Best thing about ZAPERP is its code less working which I really loved. It's android app is also supporting the same features means you can manage a chain of stores from the convenience f your phone.
Pros: It offers vide range of goods to be handled from different stores. Costumers and vendors informations are also manged within the ZAPERP. it's deployment is quite easy and didn't require nitty-gritty if coding.
Cons: I suggest some graphical presentation of stock levels supported with dashboard. Otherwise it's a great service.
"very good"
Overall: I am very happy to use this softwar,
Pros: Easy, & user-friendly , ui also good,Interface are too good,
Cons: Very fast,& too user friendl, no bug,no over load time
"ZapInventory review"
Overall: Zap has helped me a lot in reducing stock theft within our organisation as we could not previously properly track incoming and outgoing items. We used to operate manually allowing for people to manipulate numbers and figures.
Pros: I like that zap Inventory allows me to manage my stock items and also tracks the automatically so I am able to account for all my stock movements. I also am able to manage my sales and finances all using one system.
Cons: There's nothing that I dislike about Zap Inventroy in particular. However I would recommend adding more functionality to the system like HR management.
Vendor Response