# Companion Rep Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Companion Rep Software - reviews, pricing plans, popular comparisons to other Convenience Store products and more.

Source: https://www.capterra.com/p/251132/Companion-Rep

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# 

 Companion Rep Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Companion Rep

## What is Companion Rep?

An application for representatives visiting retail stores and food service locations that get their orders in via DSD or warehouse delivery. A complete go-to-market solution covering all SFA and CRM processes. Find out how our CIS-Companion® REP software can become an indispensable tool for your representatives, merchandisers, account managers, and your marketing team.

## What is Companion Rep used for?

[Convenience Store](https://www.capterra.com/convenience-store-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Companion Rep?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cis-group.com/en/&name=Companion Rep)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Companion Rep

3.5 (11)

VS.

[3.8 (33)](https://www.capterra.com/p/119847/C-Store-Office/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (11)

Ease Of Use

3.8 (33)

Value For Money

3.3 (3)

Value For Money

3.7 (31)

Customer Service

3.8 (8)

Customer Service

3.7 (32)

## Companion Rep alternatives

[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[3.9 (426)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/)

Starting price

$124.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

72%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Shelvz](https://www.capterra.com/p/264498/Shelvz/)

[3.5 (2)](https://www.capterra.com/p/264498/Shelvz/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

50%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/264498/Shelvz/)

[View all alternatives](https://www.capterra.com/p/251132/Companion-Rep/alternatives/)

## Pricing

Value for money

3.3 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.3 (3)

3.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (8)

3.8

Based on 8 reviews

## User reviews

Overall rating

3.5

Based on 11 reviews

Filter by rating

5(0)

4(7)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CHARGÉE DE COMPTE

Food Production

### "compte rendu"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 13, 2023

Pros

facile à utiliser et beaucoup d'options utiles

Cons

je n'ai pas vu d'inconvénients à part que c'est lent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NY

Nabil Y.

Chargé de compte

Consumer Goods

### "Facile a utiliser "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 13, 2023

Pros

Facile a utiliser , prendre des notes et faire la facturation

Cons

c est lent a répondre en général et l espace pour prendre des notes est limité

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Luc L.

Chargé de compte

Food Production

### "Chargé de compte"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 13, 2023

En partie satisfaisante et en partie décevante (60/40).

Pros

Tableaux et tables des matières faciles à consulter

Cons

Lorsqu’il y a un update de window, ça bloque une partie de notre travail (accès à des informations) pendant plusieurs jours voir des semaines (actuellement).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2023

Merci pour votre avis, Luc; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

CM

Caroline M.

Chargée de comptes

Food Production

### "Avis "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 13, 2023

Dans l’ensemble l’utilisation est efficace.

Pros

Companion Rep est facile d’utilisation, le visuel est simple. La prise de commande et de crédit se font facilement. L’ajout de note en commentaire est pratique pour effectuer le suivi des clients.

Cons

Compagnon Rep devrait offrir la possibilité de revenir sur une commande effectuée après avoir fermer la visite. Exemple: si j’ai oublié de changer la date ou d’ajouter un item je ne peux pas corriger mon erreur une fois la visite fermer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2023

Merci pour votre avis,Caroline; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

MF

Martin F.

Sales Supervisor

Consumer Goods

### "Polar Beverages CiS"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

March 10, 2023

Overall I find it functional but slow. In the past we’ve used programs that didn’t have as many functions, but were vastly preferable because of how quickly they ran and were much more reliable. Entering an order usually takes about 15 minutes, it could realistically take 5. If someone is entering ten to twenty orders a day it’s a lot of extra time that the added features don’t justify.

Pros

Being able to check all items that are available, track trucking and double check invoices is invaluable. Everything users need is done with the program.

Cons

The interface is infuriating. Less clicks equals better interface. There are countless screens that are downright useless that need to be clicked past on every order, which can be twenty times a day. Everything that is needed could very easily be on one screen. The program is also egregiously slow. Most of this is because of the ridiculous amount of pointless information the program is gathering. Streamlining the program would be greatly appreciated. The learning curve of this program is steeper than it needs to be. It takes 10 - 40 hours of use age before someone could be concidered proficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2023

Thank you for your review Martin, working in collaboration with our clients ensures we have continuous updates and improvements. We recently have put in place many changes and updates for your company which we think will improve performance and speed exponentially. This is based on feedback we gathered from your users. Our company's aim has always been to create technology and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

FA

Fadi A.

chargé de comptes

Food Production

### "restez loin de CompanionRep 2: un logiciel qui est très mal fait"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 10, 2023

ca fait plus de 20 années que je travaille dans le domain des ventes et la facturation en utilisant plusieur méthodes et formes des outils pour faire les transactions, et le plus pire logiciel est celui qu'on travaille avec au présent, jamais efficace et par mon avis perso ce logiciel est mal fait et n'a jamais été compressé a la fin.

Pros

absolument rien, inutile et rongeur de temps.

Cons

long, tres long pour terminer une transaction, il tourne et tourne et tourne au milieu de l'Écran pour rien.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Michel S.

Chargé de compte

Retail

### "Chargé de compte "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 9, 2023

Bonne en général, mais avec un peu de difficulté au début

Pros

L’autonomie et la facilite d’utilisation.

Cons

La mise à jour des fichiers. On ne peut les modifier au besoin. Il faut passer par l’administrateur. La désactivation de certaines fonctions lors de la mise à jour du portable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2023

Merci pour votre avis, Michel. En travaillant en collaboration avec nos clients, nous nous assurons d'avoir des mises à jour et des améliorations en continu. N'hésitez pas à contacter votre directrice de compte pour nous faire savoir comment nous pouvons vous aider à améliorer l'automatisation et la gestion des modifications de masse. L'objectif de notre entreprise a toujours été de créer des logiciels innovants et de favoriser l'EFFICACITÉ OPÉRATIONNELLE avec les meilleures solutions logicielles !

GS

Greg S.

District Sales Supervisor

Food & Beverages

### "Companion Rep Software "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2023

Overall I believe CompanionRep does what it needs to as far as functionality and purpose of the task of each sales rep and driver at Polar Beverages.

Pros

I believe that CiS Companion Rep has been a great tool for all of the sales reps and truck drivers. The features of the program allow our reps to do accurate orders, while also connecting them to their deliveries being performed by our trucking department. The new version 16 will also be a great improvement, narrowing down in more detail exactly what we need.

Cons

In my opinion some of the aspects that I was not a fan of, are more of a reflection on our own IT department just needing to work closer with the sales department, and it’s not so much the reflection on CiS. With the new v16 coming this weekend, it’ll be a huge step in a better understanding and implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2023

Thank you for your review Greg, working in collaboration with our clients, ensures we have continuous updates and improvements. We recently have put in place many changes and restructuring. Our company's aim has always been to create technology and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

PB

pierre b.

Corporate Director sales & retail

Consumer Goods

### "Companion Rep"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 9, 2023

Cela permet de capturer des infos importantes en magasin, ce qui nous permet de mettre en place des plans plus précis pour combler les écarts. Et de maximiser notre couverture en magasin

Pros

1) La distribution tab que nous avons implanté à été un succès. Cela permet de capturer l'information rapidement et de d'analyser les écarts. 2) idem pour les Questions surveys.

Cons

1) La prise de photo before & after n'est pas maximisé. Bcp de doublons et de perte de temps2) Les rapports des infos que nous ramassons ne sont pas efficaces pour ce que nous avons de besoins. Excel / Power BI. Revoir nos besoins de rapport et les adapté à la nouvelle réalité seraient un plus très apprécié.

Reasons for choosing Companion Rep

Compagnie QuébécoiseExcellent suivis client pour répondre à nos besoins

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2023

Merci pour votre avis, Pierre; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

AL

Arianne L.

Gestionnaire stratégique de la vente au détail

Consumer Goods

### "Companion Rep - Produits Kruger"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 9, 2023

Pros

Simplicité d'utilisationServiceApplication en constante évolution

Cons

Flexibilité limitée dans l'analyse des données Power BI, souhaite plus d'autonomie

Reasons for choosing Companion Rep

Entreprise québécoiseProximité de l'entreprise Service en français et personnalisé

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2023

Merci pour votre avis, Arianne; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

[View all Reviews](https://www.capterra.com/p/251132/Companion-Rep/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)