# Page 2 | Hotelizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hotelizer the right Hospitality Property Management solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251146/Hotelizer-PMS/reviews --- Hotelizer 4.9 (89) [View alternatives](https://www.capterra.com/p/251146/Hotelizer-PMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 24th, 2025 # Page 2 - Reviews of Hotelizer ## Showing most helpful reviews Showing 26-50 of 89 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LM Lorraine M. Receptionist Hospitality Used the software for: 2+ years ### "Don't hesitate, best PMS system" January 24, 2025 5.0 Excellent, great service. No delay with support and questions are always solved. User friendly. Pros Hotelizer includes tools for tracking revenue and occupancy, which can help properties optimize pricing strategies and improve profitability. It also helps with forecasting and trend analysis. One of the standout features is its channel management, which allows users to connect with multiple OTAs without having to manually update each one. This can save a lot of time and reduce the risk of overbooking. Cons Nothing, all exceeds well above what we require. Review Source Response from webhotelier | primalres January 28, 2025 Thank you so much for your wonderful review, Lorraine! We’re thrilled to hear we’ve met your expectations. MK Mike K. RECEPTIONIST Hospitality Used the software for: Less than 6 months ### "Excellent In Front Office Operations! " May 2, 2024 5.0 Pros Very easy to use and saves a lot of time when everthing is automatically inserted from reservations, bookings, check in/out and many more. I highly recommend hotelizer PMZ for any industry aiming to improve their customer services, quality management and operations. Cons At the moment there no technical issues. Very satisfied. Review Source GH Georgios H. Sales Manager Hospitality Used the software for: 2+ years ### "Probably the best PMS out there!" November 18, 2023 5.0 Fantastic! During the three years of using the system, we have never encountered any delays, bugs or issues. Pros We have been using Hotelizer the last 3 years. We have nothing more to say but that it is a user friendly, flexible and easy to learn PMS that any team could adapt to. Cons Nothing. We have not yet utilized the billing/invoicing function, but really looking forward to it. Review Source MM Manos M. General Manager Hospitality Used the software for: 2+ years ### "Value for money" November 18, 2023 5.0 Overall choosing Hotelizer was a great choice and a great value for money product. I would definitely recommend this to other businesses. Pros What I like about Hotelizer is that it is a really user friendly product. The interface set to be ideal for organizing the daily tasks of the business, but also retrieving stats for decision making. Best part is the customer service team that are always there. Cons There are times when some functions are not working properly, but this is due to maintenance works on the platform, but also due to some bugs, that are however being fixed within minutes. So again great work by the engineers and support team. Review Source GM George M. Reservations Agent Hospitality Used the software for: 2+ years ### "Fantastic" November 16, 2023 5.0 Pros Users often appreciate Hotelizer PMS for its user-friendly interface, precision in handling data, and lightning-fast response times. The ease of navigation within the system, its accuracy in managing various aspects of hotel operations, and its quick performance are some of the standout features that users tend to love. Cons It sounds like Hotelizer PMS has been quite impressive overall! One area that could use improvement, as per your feedback, is the default separation of invoicing folios between the company and the guest. Ensuring this separation by default would enhance the clarity and efficiency of the invoicing process. Review Source Elpidoforos G. Manager Hospitality Used the software for: 2+ years ### "I would recommend this product for all types of hospitality industries" July 16, 2022 5.0 The Hotelizer helps the overall work of a hotel in many aspects as makes easier from any place you are, even out of office to access it and make a reservation even by your mobile or a tablet. Pros I liked most the easy interface of the software and the good customer support of the software company. Cons One aspect that I dont like is that does give you the option in any way to delete the history, even at end of a month to delete the previous history of actions inside the program. If time pass normaly should have a way to delete the history. Review Source AB Anthi B. Receptionist Accounting Used the software for: 6-12 months ### "Excellent PMS program for your revenue " November 16, 2023 5.0 It's amazing and unique.. Is the perfect program that makes me feel perfect and specific every time that I have to deal with economics and availability issues for our revenue Pros The ability gives you to set up and organize your daily programme for your company Cons I really don't have something to like least about this program. Review Source KR KONSTANTINOS R. OWNER Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great experience which could be better with small improvements" November 16, 2023 4.0 Pros It is very easy to use and it works on cloud. Has smooth integration with third party products. Cons You can not easily manage allotments. You can not manage your customers as suppliers also. At the "Reservatoin List" you see all the reservation of all years. Should have a button to easily select the current season. Reason for choosing Hotelizer Because it is cloud based and you don't have to install it anywhere. Review Source AM Alexia M. Director Hospitality Used the software for: 2+ years ### "Very happy with the system" November 16, 2023 5.0 Very happy particularly with the customer support Pros Flexibility and adaptability. Customer service is excellent. Product is constantly evolving Cons Not many people know how to use it previously Switched from [Hotellinx Cloud](https://www.capterra.com/p/21140/Hotellinx-Suite/) We wanted a more modern product with more options. Review Source Konstantinos Z. MANAGER Hospitality Used the software for: 1-2 years ### "Best Hotel Software" June 29, 2022 5.0 Pros i've used many cloud based hotel managment software but this is by far the best. It includes everythink you want from a software ilke that but also there are constantly changes and improvements that are making it even better. The technical team is always there to make the changes you propose. I have never came up before with a customer experience like that before. Totally recommend it Cons none at all. Whatever i mentioned as a proble or as a feature was fixed immediately. What a great team! Review Source ET EFSTATHIOS T. HOTEL MANAGER Hospitality Used the software for: 2+ years ### "EASY TO HANDLE " November 16, 2023 5.0 Pros The use of Hotelizer all these 3 years is very easy and has all the services needed to a hotel. Also the support is very helpful on any issue that appers. Cons Nothing so important. The use is so easy . Review Source TC Theodora C. Hotel Owner and Manager Hospitality Used the software for: 2+ years ### "Perfect pms for daily and remote use " November 16, 2023 5.0 Pros That Allows me to work remotely like being in the hotel Cons Not always synchronised with Greek legislation Reason for choosing Hotelizer More flexible, cloud pms, better support Review Source CT Christos T. Quality Control Supervisor Hospitality Used the software for: 6-12 months ### "Good, but needs work!" November 17, 2023 4.0 Pros Personally, what i liked most about hotelizer is the ease of use of it and how it made our everyday workload much lighter. Cons The problems that it created while transacting to it from softone. Review Source IS Iliada S. Manager Hospitality Used the software for: 2+ years ### "Easy to use and good customer service" November 17, 2023 5.0 Pros Great customer service, any request that has come up has been resolved very quickly. Easy to use on both laptop and mobile phone. Cons While on the PC it works great, on a MacBook it is slow at times. Switched from [Discoveroom Reservations](https://www.capterra.com/p/146915/Discoveroom-Reservations/) It was more complete that the program I wa already using. Review Source AV Alexandros V. Sales Hospitality Used the software for: 1-2 years ### "Great PMS " November 16, 2023 5.0 Pros Easy to use Bug free Great customer support Cons Till now everything is good. Manual could use a better translation / update Switched from [Alexandros Front Office](https://www.capterra.com/p/128265/Alexandros-Front-Office/) Old software was full of bugs . Zero support Review Source SE Sfakiotakis E. Operations Hospitality Used the software for: 6-12 months ### "Hotelizer review" November 16, 2023 5.0 Good, but it could be better if charging and invoicing to cleints was a little more easy and flexible. Pros The easiness of reservations and ability to create a new booking outside of the normal platforms Cons The fact that invoicing partially a client that made a deposit of 30% and I have to make so many different clicks and input in order to issue an invoice for this deposit only. Review Source YZ YIANNIS Z. Manager Hospitality Used the software for: 1-2 years ### "Highly reccomented" November 16, 2023 5.0 Very important "tool" for our daily work. Pros Ease of use in general and the support.. Cons I can't think of something.............. Switched from [Hotel PMS](https://www.capterra.com/p/128022/Hotel-PMS/) It was not a cloud app and with not so easy usage Review Source GN GIANNIS N. manager Hospitality Used the software for: 1-2 years ### "Hotelizer " November 17, 2023 5.0 Pros The reservation system and how easy is to use. Cons Unfortunately it doesn’t have a mobile version. Review Source VG Vagelis G. Hotel Photography Used the software for: 2+ years ### "The Best PMS Programm" November 16, 2023 5.0 Pros I like that it is a very easy to use program that can be understood by any user. It is very fast and excuses any mistakes. Cons I don't think it's something I don't like. I find it to be within my expectations Review Source OS Orestis S. Hotel Manager Hospitality Used the software for: 1-2 years ### "A great tool to manage a property" November 16, 2023 5.0 Hotelizer PMS is making our work much easier. It is a tool which is easily controlled in our computers and Smartphone devices. Pros One of the most important things that made use continue using Hotelizer PMS is the great Customer Support which always solves any issues we might have. Cons There is not anything that we do not like so far. Review Source AS Athina S. General Manager Hospitality Used the software for: 6-12 months ### "Good Tool for small businesses!" November 16, 2023 4.0 It is a very good tool for small hotels. Needs better back office team that will follow up with problems of the hotels. Pros User friendly, easy integration from other systems Cons Suppport teams is not following up on problems Switched from [protel PMS](https://www.capterra.com/p/83669/protel-PMS/) Expensive and not user friendly. It is for bigger hotels. Review Source IN IOANNIS N. manager Hospitality Used the software for: 6-12 months ### "MyHotel" November 18, 2023 5.0 overall a very good experience with limited errors Pros It is a very dynamic program and very easy to use Cons sometimes it takes some time to be updated from the channels Review Source DL Dimitrios L. Owner Hospitality Used the software for: 2+ years ### "Amazing Program" August 11, 2022 5.0 An amazing program with many applications and useful tools Pros The ease of use and the immediate service of the technical department of the program Cons The program has nothing negative. It's easy to use and you get used to it quickly. Switched from [KWHotel](https://www.capterra.com/p/129404/KWHotel/) It is better and easier to use with many functions Review Source EG Evina G. Property manager Hospitality Used the software for: 2+ years ### "An amazing property's management tool" November 16, 2023 5.0 Pros That it's a cloud system and how easy is to use it from a mobile phone Cons nothing. I like everything about Hotelizer Review Source AM Alexi M. Director Gambling & Casinos Used the software for: 2+ years ### "Great PMS and good service" June 29, 2022 5.0 Pros I find the software very intuitive and easy to use. There are regular updates and these are mostly good too. The customer service is very quick to respond and helpful. THey also take on customer feedback about any missing features Cons No real cons. There are somethings that take time to learn or dont fit exactly with our type of hotel however there is a way to get everything to work! Review Source Similar Products Featured