--- title: "Ginkgo Retail Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ginkgo Retail Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/251239/Ginkgo/" page_type: "product" language: "en" --- # Ginkgo Retail Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ginkgo Retail ## What is Ginkgo Retail? Ginkgo Retail is award-winning “Best made in Pakistan SaaS-based Product in E-commerce” and is a complete eCommerce operating system for brands that want to ensure control and efficiency throughout their business. Gingko helps connect ERP, logistics, etc. automating end to end order journeys for merchants’ ease. Merchants can manage orders, inventory, logistics, products, and online and retail stores in an efficient way, earning better customer satisfaction and resulting in fewer return rates. ## What is Ginkgo Retail used for? [Logistics](https://www.capterra.com/logistics-software/)[Product Management](https://www.capterra.com/product-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ginkgo Retail?[Manage this product listing](https://www.g2.com/products/ginkgo-retail/claim_requests/new?auto=true) ## Ginkgo Retail Overview Updated September 2026 AI summary Ginkgo Retail supports small businesses with tools for managing orders, inventory, and multi-channel sales, spanning order management, retail POS, warehouse, and vendor management. Its features include real-time data, reporting, returns, billing, and shipping management, with options for API integration and purchase order management. The platform is available via cloud, SaaS, and web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ginkgo Retail 0.0 VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (2,029) Value For Money 0.0 (0) Value For Money 3.9 (1,618) Customer Service 0.0 (0) Customer Service 3.8 (1,721) ## Ginkgo Retail alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [4.5 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) Starting price $2210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) [4.3 (739)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133038/Cin7-Core/) ## FAQs about Ginkgo Retail Overview ### What company size and specific industries is Ginkgo Retail built for? Ginkgo Retail is designed for retail businesses of varying sizes that need to connect online stores, brick-and-mortar locations, ERP systems, and logistics operations. It is built for omnichannel retail companies that manage customer journeys across both digital and physical sales channels. Features and Usability ### What are the key features of Ginkgo Retail? Ginkgo Retail offers inventory management, order management, order fulfillment, and warehouse management for retail operations. It also includes multi-channel management, eCommerce management, shipping management, delivery tracking, returns management, and reporting and analytics, along with API access, billing and invoicing, and user management. Integrations ### Which third-party tools and platforms does Ginkgo Retail integrate with? Ginkgo Retail connects natively to Candela RMS and Shopify. These integrations cover retail operations and e-commerce, linking store systems with online sales channels and inventory workflows. Getting Started and Support ### What training and onboarding options does Ginkgo Retail offer? Ginkgo Retail provides in person training, live online sessions, documentation, and videos. In person training supports face-to-face instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Ginkgo Retail offer? Ginkgo Retail provides Email/Help Desk and Phone Support. Support appears to center on direct contact options for issue resolution and account questions. No reviewer feedback about response times, helpfulness, or common frustrations is available, so user experience with support cannot be assessed from the provided data. ## Features AI summary Based on 3,064 Order Management reviews Capterra data shows that buyers of order management software rank the following features as their top priorities: - **Order Fulfillment** (**60%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) Ginkgo Retail supports all three top features buyers look for in an order management system: **Order Fulfillment**, **Purchase Order Management**, and **Inventory Management**. Together, these capabilities help businesses process orders accurately, keep purchasing activities organized, and maintain clear stock visibility, allowing teams to improve daily operations and respond faster to demand. 3PL Management Outsource and manage third party logistics Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Ginkgo Retail 37 features ### All Features - 3PL Management: Outsource and manage third party logistics - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Candela RMS](https://www.capterra.com/p/97672/Candela-RMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.