# Authenticator App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Authenticator App the right Authentication solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251244/Authenticator-App/reviews

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Authenticator App

4.6 (14)

[View alternatives](https://www.capterra.com/p/251244/Authenticator-App/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of Authenticator App

Ease of use

4.3

Customer Service

4.4

## Showing most helpful reviews

Showing 1-14 of 14 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Vitumbiko T.  
Web developer  
Information Technology and Services  
Used the software for: 2+ years

### "Everybody should have an Authenticator app "

August 27, 2023

5.0

Pros

The two-factor authentication is the most essential. And yes, it is very to use. Imagine not having to memorize all the password to all the sites that you've registered to

Cons

Sometimes I have to select the code received on the app multiple times before it finally goes through but other than that everything works fine

Review Source

EK

Elizabeth K.  
Professor  
Higher Education  
Used the software for: 1-2 years

### "Provides protection "

November 25, 2023

5.0

Pros

It makes it possible for me to work remotely and use all of my devices on my college's network without worrying about system security.

Cons

Sometimes it times out too fast when I am using my own device.

Switched from

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

We were told it had better security and compatibility with our network, although we still use Duo for some applications.

Review Source

VR

Verified Reviewer  
Analista sênior de controladoria  
Financial Services  
Used the software for: 1-2 years

### "Safety and easy to use"

February 4, 2023

3.0

Pros

Very easy to use and the menssages come fast to the sms.

Cons

If you have no signal to use the sms, you wont be able to login other way.

Review Source

REB

RAFAEL EUSEBIO B.  
Designer  
Design  
Used the software for: 6-12 months

### "A great option to the official apps"

November 20, 2023

5.0

Pros

It helps me have 2FA in many apps to protect them against intrusions. Very easy to configure and compatible with many services

Cons

Maybe it is my mobile but sometimes it lags a few seconds

Switched from

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

MS Authenticator got blocked many times in the past

Review Source

JK

Joy K.  
Account Coordinator  
Pharmaceuticals  
Used the software for: 1-2 years

### "Your Most Trusted Authenticator! "

April 15, 2025

5.0

My overall experience with the Authenticator app is very positive. Aside from needing to download the ap on your phone and then set up your account - that is really all it takes to get started. I use the Authenticator App to sign in for everything. This two-step authentication process is very easy and streamline. Since everything goes through the ap you don't receive any annoying text messages like other companies require. With the Authenticator App you do everything from the ap itself and it's also quick and easy.

Pros

I use the Authenticator App for my current job and it's never been so easy before. This ap makes the log-in process seamless and stress-free. With one click of a button you can easily verify your account and be logged into your system within seconds. It really makes the process of logging in feel safe and efficient.

Cons

I don't have any negative reviews to state about the Authenticator App. My current company is the first time I've used this and it makes the log-in process so easy as compared to other ways of signing in.

Review Source

Bhushan T.  
Marketing Communication Specialist  
Chemicals  
Used the software for: 1-2 years

### "one of the best authenticator app for dabble secure your credentials"

December 6, 2022

5.0

Best app for login management and multifactor authentications, reliable for security

Pros

Best security and access management app, can manage multiple access from one app

Cons

if you lose access of the app or lost your phone then there will be trouble in login

Review Source

VR

Verified Reviewer  
Customer service representative  
Real Estate  
Used the software for: 2+ years

### "Perfect for safety "

December 1, 2022

4.0

Pros

It provides safety and security for logging

Cons

You need to enter the app to get the code

Review Source

VR

Verified Reviewer  
Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Unveiling the Power of Authenticator App"

April 3, 2024

5.0

Pros

The combination of enhanced security, convenience, compatibility, offline access, and backup features makes Authenticator Apps valuable tools for securing online accounts and protecting sensitive information.

Cons

Since Authenticator Apps generate codes on a mobile device, users may encounter difficulties if they lose or damage their device, especially if they haven't set up backup and recovery options.

Review Source

VR

Verified Reviewer  
Student  
Writing and Editing  
Used the software for: Less than 6 months

### "Authenticator App Lets You Stay Updated With Your University "

October 30, 2023

5.0

Pros

I am able to log into my student email at the university that I am attending. I don't have to be on my laptop to get to my student email.

Cons

I found it difficult to figure out how to use it at first. It took me a while to figure out how to use it.

Review Source

Juan Alberto C.  
independiente  
Real Estate  
Used the software for: I used a free trial

### "Application for the security of your information"

December 13, 2022

4.0

It has helped me feel more protected regarding my accounts

Pros

easy to use productIt and has helped me protect my accounts

Cons

sometimes it doesn't read the qr code and it is difficult to write it manually

Review Source

AT

Andrew T.  
Commercial Manager  
Civil Engineering  
Used the software for: 6-12 months

### "A modern essential for business m"

January 14, 2023

5.0

On the whole a very simple and effective product. Easy to set up, and ticks so many boxes when it comes to peace of mind for date, privacy and security.

Pros

Once set up and in place you will forget this is running, knowing that all things are safe with regards to the compliance side is very reassuring.

Cons

Set up can be a little awkward with scanning QR codes. Didn’t work on a number of setups for us. Time wasted contacting IT to get moving.

Review Source

JEP

João Eduardo P.  
Partner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy and straight forward"

September 14, 2023

4.0

Very good, there might be better products in the market, but this one kept it promise.

Pros

The best thing is that it doesn't take much time to start, we kick the ground running.

Cons

I always feel there are features that I couldn't comprehend in total, apart from the basics.

Reason for choosing Authenticator App

It was marketed as simple to use, and it is.

Review Source

SP

Shaswati P.  
Teacher  
Higher Education  
Used the software for: 6-12 months

### "Review for Authenticator App"

December 3, 2022

5.0

Pros

I have some applications that are only open through the help of authenticator. This application helped me to open those applications.

Cons

Thank you for the benefits I have taken. There is no such least for the application.

Review Source

ML

Matthieu L.  
Responsable RH  
Human Resources  
Used the software for: 1-2 years

### "Authenticator"

December 1, 2023

5.0

Pros

Sécurisation des accès multi supports, confirmation de l'identité de la personne, identification des tentatives d'accès frauduleuses

Cons

La récurrence trop rapprochée du contrôle

Review Source

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