--- title: "NuVidio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NuVidio Software - reviews, pricing plans, popular comparisons to other Identity Verification products and more." source_url: "https://www.capterra.com/p/251252/NuVidio/" page_type: "product" language: "en" --- # NuVidio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NuVidio ## What is NuVidio? NuVidio is a cloud-based video platform for sales engagement that helps companies serve customers through in-house and integrated video calls. Users can conduct live demos, suggest products, and offer discounts, all in one seamless experience. ## What is NuVidio used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Identity Verification](https://www.capterra.com/identity-verification-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$99 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NuVidio?[Manage this product listing](https://www.g2.com/products/nuvidio/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NuVidio 4.9 (12) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price R$99 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.0 (22,764) Value For Money 4.9 (12) Value For Money 4.0 (15,320) Customer Service 4.9 (11) Customer Service 4.1 (13,577) ## NuVidio alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Bigtincan Engagement](https://www.capterra.com/p/171982/Bigtincan-Hub/) [0.0](https://www.capterra.com/p/171982/Bigtincan-Hub/#reviews) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171982/Bigtincan-Hub/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## FAQs about NuVidio Overview ### Which roles and teams benefit most from NuVidio? NuVidio is most used by business analysts, digital and IT managers, customer service supervisors, and business development leaders who need clearer video communication with clients and internal teams. Executives and program managers use it to streamline presentations, improve remote engagement, support online service workflows, and track business interactions more effectively. Answer based on 12 reviews Overview ### What company size and specific industries is NuVidio built for? NuVidio is designed for companies in technology, finance, and other industries that need secure, proprietary video calls and a fully customizable video platform. The description does not specify a company size, so it appears suitable for organizations across small, mid-market, and enterprise segments. Features and Usability ### What are the key features of NuVidio? NuVidio offers AI, API access, CRM, and call recording for customer and sales workflows. Core communication features include co-browsing, conferencing, screen sharing, video conferencing, and scheduling. It also includes lead generation, sales pipeline management, reporting and analytics, performance management, mobile access, and website-based communication tools. Integrations ### Which third-party tools and platforms does NuVidio integrate with? NuVidio connects natively to HubSpot CRM, Pipedrive, Salesforce for Automotive, and Zendesk Suite. These integrations cover CRM and support workflows, giving teams direct links to customer data, sales pipelines, and service operations within a single connected environment. Getting Started and Support ### What training and onboarding options does NuVidio offer? NuVidio provides live online training sessions for teams getting started. These sessions typically support guided setup, feature walkthroughs, and direct instruction in a virtual format. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does NuVidio offer? NuVidio provides email/help desk, FAQ/forum, phone support, and chat. Support coverage is documented through these channels, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 611 Identity Verification reviews Capterra reviewers highlight these as the features buyers value most when choosing a Sales Engagement Platform: - **Lead Generation** (**61%** of reviewers rated this feature as critical) - **Communication Management** (**49%**) - **Campaign Management** (**48%**) NuvVidio supports **Lead Generation** and **Communication Management**, so teams can find prospects and manage outreach conversations in one system. However, it does not include **Campaign Management**. Instead, it offers **Reporting/Analytics** (**37%**), which gives teams visibility into activity and results. Together, these features help businesses improve prospecting, keep communication organized, and make better decisions based on performance data. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns API Application programming interface that allows for integration with other systems/databases Call Recording Record the audio of phone conversations for quality assurance purposes Co-Browsing Allows agents to join a customer's browser session and navigate through the website with them. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system NuVidio 17 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - API: Application programming interface that allows for integration with other systems/databases - Call Recording: Record the audio of phone conversations for quality assurance purposes - Co-Browsing: Allows agents to join a customer's browser session and navigate through the website with them. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - For Sales Teams/Organizations: Caters to sales teams - Lead Generation: Manage the process of attracting and converting business prospects into leads - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Video Conferencing: Connect with meeting participants remotely over video - Website: Conversations enacted through embedding or pop-ups on websites. --- Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.9 (12) Basic R$99.00 Other,Per Month Value for money 4.9 (12) 4.9 Based on 12 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Salesforce for Automotive](https://www.capterra.com/p/232300/Salesforce-Automotive-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 12 reviews Filter by rating 5(11) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GB Gabriela B. Analista Financial Services ### "Solução completa para atendimento a distância " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 8, 2022 Pros Fácil acesso, gestão facil para o cliente e usuários Cons Nada a declarar, tudo que precisamos o fornecedor atende Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GN Gabriel N. Gerente Ti e Canais Digitais Insurance ### "Gabriel Tokio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2022 Pros Pois atendeu todos os requisitos e necessidades da área de negócio. Cons Não há nada que não esteja do agrado. Todos os requisitos estão ok! Reasons for choosing NuVidio Atendeu todos os requisitos funcionais e de custo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Leonardo F. Supervisão Rede e Dentista On-line Health, Wellness and Fitness ### "Recomendação Nuvidio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 Experiência excelente! Troquei de forncedor para a Nuvidio há 5 meses a tivemos um ganho siginificativo, não só na qualidade da ferramenta, como na redução dos custos. SUPER RECOMENDO!!!!! Pros O que mais me agrada na Nuvidio são as diversas possibilidades de personalização que ela oferece, sendo que o próprio usuário pode fazer estas configurações, sem depender dos fornecedores. Platafora muita prática e intuitiva, com suporte muito eficiente. Cons Até o momento não identifiquei nada que me desagradasse. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rogerio Mitsuharu O. Supervisor Insurance ### "Excelente custo benefício" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2022 A ferramenta trouxe a flexibilidade em um momento tão importante de expansão no atendimento. Algo que as empresas já buscava. Pros Os recursos atendem perfeitamente o que buscávamos e o atendimento é impecável Cons A Nuvidio poderia se tornar um APP personalizado Reasons for choosing NuVidio Pela maior entrega e personalização Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NM Nina M. Sr. program Manager Information Technology and Services ### "Engagement Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2022 Dedicated staff, easy to use software and fast implementation. Pros It provides me the reporting and administrative capabilities I need to manage my business. My customers and my staff really enjoyed the personal touch the tool provides. Cons I wish it had some AI functionality to would enhance the way reports are displayed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Bruno Henrique P. Desenvolvedor WEB Information Technology and Services ### "NuVidio Recomendo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 9, 2022 Pros Muito fácil a implantação meu funcionário utilizam com facilidade e sem duvidas durante suas chamadas. Cons O que pode ser melhorado é a respeito do suporte a algumas features do produto. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 20, 2022 Obrigada pelo feedback! AN Anonymous User Analista Information Technology and Services ### "Muito bom!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2022 Pros Praticidade, layout, interface com o usuário. Cons Eventuais lentidões, pequenos problemas que já foram resolvidos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Emerson Matos R. Diretor Marketing and Advertising ### "Parceria KMC e Nuvidio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 Estou gostando bastante Pros Facil de configurar, utilizar e facilita bastante a aproximação humanizada com o lead/cliente. Cons Fazemos muitas reuniões pelo meet do Google, se tivesse uma forma de utilizar as chamadas com mais de 3 pessoas, seria muito bom. Sei que o objetivo da plataforma não é esse, mas se tivesse, eu usaria. Reasons for choosing NuVidio Agradou a forma com que vocês anunciaram e fizeram a propaganda do produto Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 7, 2022 Obrigada pelo feedback! MA Marcio Aurelio B. Supervisor de atendimento Insurance ### "Nuvidio atendimento de excelência " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 Atendimento único e de excelência promovido pela Janu e pela equipe de staff da Nuvidio. Extremamente parceiros e atenciosos em todo tempo que precisamos de auxílio. Pros Produto intuitivo e de fácil utilização Cons Não tenho o que reclamar. Software excelente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 7, 2022 Obrigada pelo feedback ;) DS Daniel S. Business development executive Events Services ### "Leads por video" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 Foi excelente para conectar visitantes de eventos com fornecedores. Pros Facilidade de agendamento, registro dos contatos e acesso a vídeo conference. Cons Talvez aprimoramentos para aumentar engajamento e ferramentas para exibir produtos. Reasons for choosing NuVidio Possui features complementares Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 7, 2022 Obrigada pelo feedback! AN Anonymous User Gerente de Inteligência de Negócios Marketing and Advertising ### "Ótimos resultados..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 6, 2022 Pros A ferramenta da NuVidio foi essencial para nossa reorganização na área de vendas e atendimento ao cliente. Fácil de implementar, em constante desenvolvimento e com um custo benefício excelente. Damos total atenção às relações humanas e a ferramenta foi essencial para manter esse nosso objetivo on track. Cons Por estar em evolução constante, algumas funcionalidades ainda não atingem o máximo de suas capacidades, mas nada que denigre o produto. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 7, 2022 Obrigada pelo feedback! NS Natalia S. Executiva Marketing and Advertising ### "Increased customer satisfaction and conversion rate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2022 Pros It is fully customizable, very easy to use and integrates with our CRM Cons The mobile version (app) has to evolve and be similar to the desktop version. Reasons for choosing NuVidio There is no equal functionality on the market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2022 Obrigada pelo feedback! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.