# BestDoc Practice Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BestDoc Practice Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more. Source: https://www.capterra.com/p/251254/BestDoc-Practice --- # BestDoc Practice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BestDoc Practice ## What is BestDoc Practice? BestDoc Practice is an award-winning intelligent Patient Relationship Management (PRM) solution that helps manage patient experience + engagement across the outpatient & inpatient care journeys. BestDoc Practice helps healthcare providers lower negative feedback by 40%, achieve front office efficiencies of 10-15%, reduce wait times by 50-65%, & decrease appointment no-shows by 20%. BestDoc is used in 300+ hospitals & clinic chains, and support SMS/WhatsApp & >20 HIS Integrations. ## What is BestDoc Practice used for? [Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.5 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BestDoc Practice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bestdocapp.com/&name=BestDoc Practice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BestDoc Practice 5.0 (1) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $0.5 Usage Based, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (498) Value For Money 5.0 (1) Value For Money 4.2 (382) Customer Service 5.0 (1) Customer Service 4.2 (429) ## BestDoc Practice alternatives [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (33)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using messages within the system Online Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and organize online shifts Patient Engagement 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Patient Intake 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online BestDoc Practice 59 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Automatically create schedules based on business needs or employee availability and qualifications Notify large groups of people simultaneously about important updates. Track and manage schedules and meetings via an integrated calendar Allow customers to cancel their subscription remotely. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Track the status of assets and whether they're checked in or out Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Electronically collect payments for goods or services Reminders sent via email Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Supports practices with multiple healthcare professionals The ability to choose between different appointments in a selection. Track and monitor patient no-show rates Track and organize online shifts Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Questionnaire for clients to answer prior to attending appointments. Receive data and information in real time Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reserving a room for meeting in an office or co-working space Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. Record, update and manage waiting lists Estimated waiting time in the queue Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.50 Usage Based,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rahul R. Manager Health, Wellness and Fitness ### "A set of products that made to help patients and hospital staffs life easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros We really enjoying using BestDoc services since more than 2 years now, they got amazing techy team inhouse which is helping them to build and improvise the world class hospital management systems. Few things to note, 1. Brilliant technology and very good set of team. 2. Cost effective in all the manner. 3. Easily customizable. 4. Very good trained support staffs 5. Patient & Hospital staff friendly user interface Cons Cons are really nothing to say, But more educational contents such as training videos and etc. one the social media (YouTube, or a community portal) will help new users and for the refreshers of existing users. Alternatives considered [Ray](https://www.capterra.com/p/167778/Ray/) Reasons for choosing BestDoc Practice We are enjoying the product from the day 1. Right from product demo and till the day, they have made it everything right for the hospital staff users, patients. Brilliant technology made by group of amazing team and delivered at the reasonable cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)