--- title: "BestDoc Practice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BestDoc Practice Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/251254/BestDoc-Practice/" page_type: "product" language: "en" --- # BestDoc Practice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BestDoc Practice ## What is BestDoc Practice? BestDoc Practice is an award-winning intelligent Patient Relationship Management (PRM) solution that helps manage patient experience + engagement across the outpatient & inpatient care journeys. BestDoc Practice helps healthcare providers lower negative feedback by 40%, achieve front office efficiencies of 10-15%, reduce wait times by 50-65%, & decrease appointment no-shows by 20%. BestDoc is used in 300+ hospitals & clinic chains, and support SMS/WhatsApp & >20 HIS Integrations. ## What is BestDoc Practice used for? [Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.5 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BestDoc Practice?[Manage this product listing](https://www.g2.com/products/bestdoc-practice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BestDoc Practice 5.0 (1) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $0.5 Usage Based, Per Month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (498) Value For Money 5.0 (1) Value For Money 4.2 (382) Customer Service 5.0 (1) Customer Service 4.2 (430) ## BestDoc Practice alternatives [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.0 (41)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) Highest Rated [Healee](https://www.capterra.com/p/202281/Healee/) [4.8 (48)](https://www.capterra.com/p/202281/Healee/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202281/Healee/) ## FAQs about BestDoc Practice Overview ### What company size and specific industries is BestDoc Practice built for? BestDoc Practice is designed for large and mid-sized hospitals, clinic chains, and other healthcare providers. It is aimed at organizations in the healthcare sector across the Middle East and Africa, India, and South-East Asia. Features and Usability ### What are the key features of BestDoc Practice? BestDoc Practice offers appointment scheduling, automated scheduling, and calendar management for booking coordination, plus patient portal and self-service portal access. It also includes patient intake, questionnaires, reminders, and confirmations, along with wait list management, check-in/check-out, reporting and analytics, messaging, and online payments. Getting Started and Support ### What training and onboarding options does BestDoc Practice offer? BestDoc Practice provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does BestDoc Practice offer? BestDoc Practice provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support information is organized across self-service and direct contact channels, giving users several ways to find answers or reach assistance when needed. ## Features AI summary Based on 1,263 Patient Engagement reviews Capterra data shows that buyers of Patient Engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) BestDoc Practice includes **Charting** and **Appointment Management**, giving care teams the tools to document patient information accurately and manage scheduling more efficiently. However, it does not offer **HIPAA Compliant**. By covering **Charting** and **Appointment Management**, the product helps businesses keep patient records organized, reduce scheduling friction, and support more consistent day-to-day practice operations. Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using messages within the system Online Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and organize online shifts Patient Engagement 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Patient Intake 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online BestDoc Practice 60 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cancellation Management: Allow customers to cancel their subscription remotely. - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - No-Show Tracking: Track and monitor patient no-show rates - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Real-Time Data: Receive data and information in real time - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Scheduling: Reserving a room for meeting in an office or co-working space - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets. - Wait List Management: Record, update and manage waiting lists - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $0.50 Usage Based,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rahul R. Manager Health, Wellness and Fitness ### "A set of products that made to help patients and hospital staffs life easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2022 Pros We really enjoying using BestDoc services since more than 2 years now, they got amazing techy team inhouse which is helping them to build and improvise the world class hospital management systems. Few things to note, 1. Brilliant technology and very good set of team. 2. Cost effective in all the manner. 3. Easily customizable. 4. Very good trained support staffs 5. Patient & Hospital staff friendly user interface Cons Cons are really nothing to say, But more educational contents such as training videos and etc. one the social media (YouTube, or a community portal) will help new users and for the refreshers of existing users. Alternatives considered [Ray](https://www.capterra.com/p/167778/Ray/) Reasons for choosing BestDoc Practice We are enjoying the product from the day 1. Right from product demo and till the day, they have made it everything right for the hospital staff users, patients. Brilliant technology made by group of amazing team and delivered at the reasonable cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.