# BestDoc Practice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BestDoc Practice Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more.

Source: https://www.capterra.com/p/251254/BestDoc-Practice

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# 

 BestDoc Practice Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BestDoc Practice

## What is BestDoc Practice?

BestDoc Practice is an award-winning intelligent Patient Relationship Management (PRM) solution that helps manage patient experience + engagement across the outpatient & inpatient care journeys. BestDoc Practice helps healthcare providers lower negative feedback by 40%, achieve front office efficiencies of 10-15%, reduce wait times by 50-65%, & decrease appointment no-shows by 20%. BestDoc is used in 300+ hospitals & clinic chains, and support SMS/WhatsApp & >20 HIS Integrations.

## What is BestDoc Practice used for?

[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.5

Usage Based, Per Month

Free trial  
not available

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Do you work for BestDoc Practice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bestdocapp.com/&name=BestDoc Practice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BestDoc Practice

5.0 (1)

VS.

[3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

$0.5

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.1 (1,353)

Value For Money

5.0 (1)

Value For Money

3.6 (983)

Customer Service

5.0 (1)

Customer Service

3.7 (1,273)

## BestDoc Practice alternatives

Highest Rated

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Messaging

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Communicate using messages within the system

Online Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and organize online shifts

Patient Engagement

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patient Intake

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Patients can register for appointments in advance online

BestDoc Practice 59 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Automatically create schedules based on business needs or employee availability and qualifications

Notify large groups of people simultaneously about important updates.

Track and manage schedules and meetings via an integrated calendar

Allow customers to cancel their subscription remotely.

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track the status of assets and whether they're checked in or out

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Electronically collect payments for goods or services

Reminders sent via email

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

The ability to choose between different appointments in a selection.

Track and monitor patient no-show rates

Track and organize online shifts

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Questionnaire for clients to answer prior to attending appointments.

Receive data and information in real time

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reserving a room for meeting in an office or co-working space

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Connect with meeting participants remotely over video

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Record, update and manage waiting lists

Estimated waiting time in the queue

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$0.50

Usage Based,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Rahul R.

Manager

Health, Wellness and Fitness

### "A set of products that made to help patients and hospital staffs life easy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2022

Pros

We really enjoying using BestDoc services since more than 2 years now, they got amazing techy team inhouse which is helping them to build and improvise the world class hospital management systems. Few things to note, 1. Brilliant technology and very good set of team. 2. Cost effective in all the manner. 3. Easily customizable. 4. Very good trained support staffs 5. Patient & Hospital staff friendly user interface

Cons

Cons are really nothing to say, But more educational contents such as training videos and etc. one the social media (YouTube, or a community portal) will help new users and for the refreshers of existing users.

Alternatives considered

[Ray](https://www.capterra.com/p/167778/Ray/)

Reasons for choosing BestDoc Practice

We are enjoying the product from the day 1. Right from product demo and till the day, they have made it everything right for the hospital staff users, patients. Brilliant technology made by group of amazing team and delivered at the reasonable cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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