--- title: "Ublux Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ublux Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/251262/Ublux/" page_type: "product" language: "en" --- # Ublux Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ublux ## What is Ublux? IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools. 3 channels: IP Phone, SMS and WhatsApp. The best phone call quality in the market and broad range of features, adaptable to all industries. With Ublux you have 50+ advanced calling features, easy setup integrations with E-commerce, CRM, help desks, and our team is committed to be there to help you, not only at the beginning but always. ## What is Ublux used for? [Unified Communications](https://www.capterra.com/unified-communications-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ublux?[Manage this product listing](https://www.g2.com/products/ublux/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ublux 4.7 (3) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $9.9 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.6 (209) Value For Money 4.7 (3) Value For Money 4.2 (204) Customer Service 5.0 (3) Customer Service 4.6 (205) ## Ublux alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) ## Features AI summary Based on 1,147 Contact Center reviews Capterra reviewers highlight these as the features buyers care about most when choosing unified communications software: - **Mobile Access** (**66%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**66%**) - **Screen Sharing** (**69%**) Ublux includes **Alerts/Notifications**, which can help teams stay updated on messages, calls, and other activity as it happens. However, it does not include **Mobile Access** or **Screen Sharing**. Instead, the product offers other important features that reviewers also value, including **Access Controls/Permissions** (**65%**) and **Chat/Messaging** (**61%**). These features help businesses manage user access, support secure communication, and keep conversations moving across teams. Access Controls/Permissions 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Chat/Messaging 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Call Transfer 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Transfers live calls to other agents SSL Security 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Third-Party Integrations 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Call Center Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Ublux 19 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Contact Management: Manage, organize, and store contact information - Electronic Faxes: Create, edit, preview, and send faxes electronically - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic $9.90 Per User,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Juan Jose C. Administrador comercial Financial Services ### "Estamos muy contentos con ellos." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2022 Pros Es una herramienta fundamental para mejorar nuestro funcionamiento interno. Podemos analizar todas las conversaciones y con esa información, ver qué ha ocurrido y qué necesitamos para mejorar. Además con los datos de llamadas entrantes, hemos ajustado los horarios del personal para ser más eficientes, reforzando horas punta y liberando horas en las que apenas teníamos flujo de llamadas. Cons El proceso de on boardind debe mejorar. es verdad que una vez que lo dejas todo configurado es muy sencillo, pero eché en falta algún que otro vídeo explicativo para suavizar ese primer contacto. Sin embargo, este "problema", lo suplieron con un servicio de atención al cliente eficiente que no me puso ningún problema para solventar todas mis dudas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laura L. Martketing E-Learning ### "Gran ahorro de tiempo llamando a alumnos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2022 Pros La funcionalidad del power dialer para poder marcar de forma masiva a los alumnos. El click to call para llamar directamente desde Chrome. Cons Que Movistar nos puso problemas para portar el número, aunque supongo que esto es más culpa de Movistar que suya. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Antonio N. Software developer Telecommunications ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2022 Ublux reports have help us a lot. For example we get weekly reports on the number of calls we got and MOST importantly the average amount of time it took to answer those calls. Pros How fast it is growing. In the last 3 years over 40 new features have been developed. Cons Documentation is not the best but support is always there available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.