# Ublux Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ublux Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more.

Source: https://www.capterra.com/p/251262/Ublux/pricing

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# 

 Ublux Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ublux

## What is Ublux?

IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools. 3 channels: IP Phone, SMS and WhatsApp. The best phone call quality in the market and broad range of features, adaptable to all industries. With Ublux you have 50+ advanced calling features, easy setup integrations with E-commerce, CRM, help desks, and our team is committed to be there to help you, not only at the beginning but always.

## What is Ublux used for?

[Unified Communications](https://www.capterra.com/unified-communications-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9.9

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ublux

4.7 (3)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$9.9

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

4.6 (22,590)

Value For Money

4.7 (3)

Value For Money

4.5 (15,176)

Customer Service

5.0 (3)

Customer Service

4.4 (13,441)

## Ublux alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/)

Starting price

$0.02

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Call Transfer

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Transfers live calls to other agents

Chat/Messaging

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

SSL Security

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Third-Party Integrations

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Call Center Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Ublux 19 features

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Manage, organize, and store contact information

Create, edit, preview, and send faxes electronically

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Two-way actions and communication between multiple users in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

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Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

Free Trial

Basic

$9.90

Per User,Per Month

Value for money

4.7 (3)

4.7

Based on 3 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Juan Jose C.

Administrador comercial

Financial Services

### "Estamos muy contentos con ellos."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2022

Pros

Es una herramienta fundamental para mejorar nuestro funcionamiento interno. Podemos analizar todas las conversaciones y con esa información, ver qué ha ocurrido y qué necesitamos para mejorar. Además con los datos de llamadas entrantes, hemos ajustado los horarios del personal para ser más eficientes, reforzando horas punta y liberando horas en las que apenas teníamos flujo de llamadas.

Cons

El proceso de on boardind debe mejorar. es verdad que una vez que lo dejas todo configurado es muy sencillo, pero eché en falta algún que otro vídeo explicativo para suavizar ese primer contacto. Sin embargo, este "problema", lo suplieron con un servicio de atención al cliente eficiente que no me puso ningún problema para solventar todas mis dudas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Laura L.

Martketing

E-Learning

### "Gran ahorro de tiempo llamando a alumnos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2022

Pros

La funcionalidad del power dialer para poder marcar de forma masiva a los alumnos. El click to call para llamar directamente desde Chrome.

Cons

Que Movistar nos puso problemas para portar el número, aunque supongo que esto es más culpa de Movistar que suya.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Antonio N.

Software developer

Telecommunications

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2022

Ublux reports have help us a lot. For example we get weekly reports on the number of calls we got and MOST importantly the average amount of time it took to answer those calls.

Pros

How fast it is growing. In the last 3 years over 40 new features have been developed.

Cons

Documentation is not the best but support is always there available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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