--- title: "Park With Us Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Park With Us the right Campground Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/251297/Park/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Park With Us 4.9 (26) [View alternatives](https://www.capterra.com/p/251297/Park/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Park With Us Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews BG Beau G ManagerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.“ April 3, 2023 VS Vicki S ManagerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 6-12 months. “After using numerous campground reservation programs, I have found Park to be the most user friendly software program. “ April 24, 2024 ## Showing most helpful reviews Showing 1-25 of 26 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Operator Used the software for: I used a free trial ### "Helpful, easy and free!" October 28, 2026 5.0 Very happy with our experience and looking forward to using the software for our guests and future opportunities. Pros The software is easy to use and best of all no cost to us! All fees are paid by the guests. This is a huge help for our very rural small park. \[sensitive content hidden\] was amazing to work with! Cons I haven't found any problems with the software. Very hopeful it will meet all of our needs once we get started. Review Source R Reviewer Public Works Administrative Assistant Used the software for: Less than 1 year ### "Fast, Easy, Fun! A great company to do business with." September 29, 2025 5.0 Overall I have to say the experience we have had with Park has been the easy, fast, and enjoyable. A great staff that has been a joy to work with. Pros Parks is easy to use and runs seamlessly. We were using another company that couldn't do everything we needed. I found Park in a search and started looking into the app. They are so easy to work with. They had the initial work up for our sites in less than a week. The software is so easy for our staff to use but more importantly it's so easy for our Park guests to make their reservations. The staff was able to allow us to reserve our ball fields on hourly timeslots as well. We asked for certain tweaks to make it work and they came through with speed and ease. Cons The only con I had in getting started is that they only work with one processing company. I really can't say it's a con because it was easy to get set up with that company and the accounting aspect is easy as well Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Review of Park" January 19, 2024 5.0 It has been exceptional moving from a competitive application to Park. Specifically, \[sensitive content hidden\] has been such a delight to work with as has the rest of the staff there as they were patient and understanding and extremely efficient getting our campground set up. Pros The ease of dragon drop for moving campers around various campsite is a delight. That coupled with being able to manage our entire operation from our iPhones has given us back the ability to be with our guests and not behind a desk. The park application has really changed, our ability to provide a better product to our campers! Cons The only thing is point of sale transactions, but that is being resolved as Park has recently released that feature, so really don’t have any cons to speak of. Review Source R Reviewer Campground Host Used the software for: Less than 1 year ### "CoOwner of campground" August 1, 2025 4.0 My overall experience was great with Park and our Rep \[sensitive content hidden\]. I like that I was able to work with 1 person through the weeks that it took us to implement Parks on our website and if I have questions I would email \[sensitive content hidden\] and receive a reply back within a day. Pros Customer support from \[sensitive content hidden\] was great! She walked me through everything and answered all my questions. The reservation entering was easy to once I was showing how to use the site. Very user friendly once you get using it. Cons The only con with I have would be that we have to use Stripe as our payment system vs using what we already had in place. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Powered by Park Reservation Software" January 18, 2024 5.0 See about my previous comments but like I said, you have to see a demo to believe it. What a asset Park has been for our campsite, it was that I came across them at a local campsite management show. Pros I could not be happier with my results switching to Park. They have been provided quick service & been very trustworthy. \[sensitive content hidden\] was patient and answered all my questions being very professional. Amazing experience to see how simple it is compared to others in the space that seem to be build on older technology I guess. Get a demo and watch how easy it is to drag and drop reservations. “\[sensitive content hidden\] was the best! Cons Having Point of Sale was my only gripe but it is being released so I could not be happier, thank you Park team! Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Best Campground Booking Site EVER!" November 11, 2024 5.0 I've been online for 2 days, I've been able to upload all my guest, unlike other reservation systems these guys had all my sites in order and even updated my map for me. This saved me so much time. Pros Can't say enough about Joshua, he has been over the top professional and helpful. Any questions I've had he's instantly responded and helped me. So nice to work with someone down to earth. Cons So far nothing. Everything has been fabulous. Customer Service and Support is top notch. Keep up the good work. Review Source R Reviewer Owner Used the software for: 1-3 years ### "If you are on the fence of joining the Park family, Just do it!" January 12, 2024 5.0 10/10. It all comes from the backend support that makes the product and the experience. Pros I appreciate the support end of the product. I am able to be in contact with one of the founders of the program and to me that makes a huge impact. Cons I have found a few quirks to the system, but upon mentioning them to the support team they have been either rectified or fixed in an update to the system. Review Source R Reviewer Campground Manager Used the software for: Less than 1 year ### "Effortless Reservations and Happy Campers - Thanks to Park!" June 17, 2025 5.0 We are a smaller campground. \[sensitive content hidden\] and the entire staff at Park has made us feel like we were just as important, and valuable to them as any other campground out there. Park prides themselves in Customer Service, and they go above and beyond to make you feel valued. I would recommend Park to any campground, no matter your size. They are an absolute joy to work with. From the beginning, through maintenance, to on boarding, to training, to after launch resources and continued customer service. Pros Customer service! A+, \[sensitive content hidden\] was my connection with Park. She was well organized, planned, and very thorough. She made on boarding the most easy experience. Her explanation of how everything worked prepared us to launch immediately! Cons We have absolutely nothing "negative" to say about Park. From punctuality, quick rapid email responses, IT, everyone has been absolutely remarkable and a pleasure to work with. Review Source R Reviewer Owner - Sr Designer Used the software for: Less than 1 year ### "From Frustration to Flawless: Our Journey with Park" July 21, 2025 5.0 Finding PARK was a true relief. I took on this project to help the RV park implement an online booking solution, but after dealing with a few other companies, both the \[sensitive content hidden\] and I were beyond frustrated. Then we found PARK — and everything changed. The process was smooth, the support was outstanding, and we couldn’t be happier with the results. Pros What we loved most about Park was how effortless the entire process felt. Their team are true experts — it’s clear they’ve seen just about everything. We were especially impressed with how smooth the installation and training went. Our staff quickly got up to speed with the software, and we couldn’t be more pleased with the experience. Cons We honestly couldn’t find a single thing we didn’t like about PARK. From the initial setup to ongoing support, everything exceeded our expectations. It’s rare to find software this solid and reliable. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Why didnt I do this sooner?" October 16, 2025 5.0 We like the ease and great customer service. It was easy to set up, learn and start using! It definitely streamlined our checkin process. Pros Ease of use for customer and park! We hate we didnt have it sooner. Very good customer service! Cant beat the price!!!! Cons Some customers say they get kicked out of app during reservation process. A little slow to refresh. Wish it was status color coded. Review Source R Reviewer Owner Used the software for: I used a free trial ### "ADGonenutsRVPark" January 29, 2025 5.0 Excellent training by \[sensitive content hidden\]! She was very patient working with us old people learning computers. My husband did all the entries and he never helps, that tells you how easy and fun it is. Pros Easy to understand and use! Liked how easy it was to fix mistakes. Cons Learning a new way to do things in the computer Review Source R Reviewer Manager Used the software for: 3-5 years ### "Park Review" January 5, 2024 5.0 I can not say enough GOOD about Park! Finding this program was actually the BEST thing that's happened to our business! Pros Park has taken our business to the NEXT level. Extremely professional and any time we have an issue (VERY rare) the support is super responsive !!! Cons I honestly cant come up with anything negative. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Has made our lives so much easier!" December 20, 2023 5.0 Awesome to work with, I've enjoyed our Google Meet calls to get everything set up the first couple weeks! Pros We've tried to join the 21st century and bring on technology before, but they were all quite difficult to set up and use on a daily basis. Finally we found one that just seems to make sense, and is easy for everyone at the office to pick up (even my 70 year old mother-in-law!). Online reservations have definitely made our lives easier as well, and we've been surprised to see the amount of overnighters pick up quiet a bit since they helped us list on some RV apps for traffic. Cons Getting our pre-existing reservations initially inputted took a while Review Source R Reviewer owner Used the software for: Less than 1 year ### "Great software" December 26, 2023 5.0 Very pleased with the functionality and am looking forward to using new features and seeing the upgrades. Pros I love how easy it is for staff and customers to book a stay. Very user friendly. Cons I don't like having to use Stripe as the online payment system, would prefer it to integrate with Quickbooks which I use for everything else. Review Source R Reviewer Administration Assistant Used the software for: Less than 1 year ### "So Happy with Park! Thank you \[sensitive content hidden\] and team!!" August 29, 2023 5.0 The Park team is amazing! From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant! It took some time to work through the questions from my decision makers but \[sensitive content hidden\] was so patient and took time to answer each question. Pros It was so easy to set up! \[sensitive content hidden\] and his team were very intuitive to our needs and made the implementation a breeze! Cons Wow, not leasts from me! I am totally satisfied with this interface. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Instantly make your campground booking experience high end " November 15, 2023 5.0 Pros First impressions are everything and with a high end campground it was important for us to appeal to our users from the first point of interaction and make sure they had a booking experience that was modern and familiar. Park delivers that for our customers and makes managing things on our end significantly easier. Cons Set up really isn’t difficult but like anything else you do for the first time requires a little coordination and trouble shooting. But a worthwhile investment Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Thank You Park!!" May 10, 2024 5.0 After using numerous campground reservation programs, I have found Park to be the most user friendly software program. Easy to navigate and understand. Pros Easy to use, great customer service, easy to navigate. Our employees appreciate that we chose a program that is easy to learn. Cons The tutorial was difficult to follow because of the rate of speed of the instruction/instructor. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "VernalRVResort Uses Park!" April 4, 2023 5.0 We love and highly recommend Park to any business that could benefit from all the perks and extras associated. For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products. Pros The one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings. Cons The inability to view an entire month's availability and bookings on the calendar. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Easy to use system " April 11, 2023 4.0 Pros What I like most about Park is the system was easy to manage and implement. My staff have never used computers before. I was able to teach them to use the system in a short time frame. Cons I would like the system to be a little more convenient toward my seasonal sites. Review Source R Reviewer co-owner Used the software for: 1-3 years ### "Great Software" January 19, 2024 5.0 Pros Park gets the job done every time I need them. Cons I have no complaints with Park at all. Review Source R Reviewer Employee Used the software for: Less than 1 year ### "Thanks From Alaska" August 14, 2024 5.0 Thanks to Park, managing our campground became a breeze! The booking system is great! The layout is easy to manage. It makes running our campground much more stress-free. The guys at Park who helped us get set up are very helpful, and friendly. They have thought of just about everything any campground would need. Just as they promised, we were up and running in 1 week of the first Demo! Thanks from Eagle Shadow Campground in Hyder, AK Pros I love that Park is easy to set up, easy to use, and best of all- FREE! Cons There is nothing about Park that I dislike. Review Source R Reviewer Marketing & Promotions Used the software for: 1-3 years ### "Park fills your park!" April 4, 2023 5.0 Great business! The owners care about their customers and their customer’s customer! They are willing to make their program the best experience for everyone involved in the booking process. Pros Free to the business. Easy to use. Anyone can use this system! Cons Fairly new to the market and can be confusing for non technical people to understand. But, the guys are so helpful and it make it easy for even the most inexperienced computer user! Review Source R Reviewer Owner operator Used the software for: Less than 1 year ### "Best site ever!" December 21, 2023 5.0 Amazing! I would have been lost or paying more than I could afford as a start up business. They've helped me get organized. Pros They helped me structure our new campground. They made it so easy to get an online presence. Cons With my seasonal sites I can't put in the campers info. Just block the spot. Of course you probably can I just haven't asked how to yet. Review Source R Reviewer Ceo Used the software for: Less than 1 year ### "Park program" December 21, 2023 5.0 Park was quick to engage and quick to get started. Pros Quick, easy to use, and no cost for startup. Cons Nothing Review Source R Reviewer Manager Used the software for: Less than 1 year ### "RV Park @ Fairgrounds" December 22, 2023 4.0 Great service. We plan to continue using and I would recommend to others. Always get quick response from our contact at Park when we have a problem or question. Pros Park allowed us to manage RV Park during a time we didn’t have a camp host on site. It was the only reason we successfully kept up on who was out there, coming in and out, and who owed us money, etc. Cons We struggled at first keeping up with tracking who had paid and who had not when some paid online in advance and some did not. Specifically for monthly guests who scheduled longer than they paid. 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