# HBHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HBHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/251299/HealthBoxHR --- # HBHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HBHR ## What is HBHR? Transform Your Workforce with HBHR – Innovative Technology, underpinned by AI Experience the future of HR & Payroll with HBHR, an advanced platform blending simplicity and power to streamline your HR operations. Designed for organisations of all sizes, from startups to global enterprises, HBHR makes HR management seamless and affordable. As the world’s first fully modular HR & Payroll system available on desktop and mobile, HBHR adapts to your unique needs. From holiday tracking and absence management to payroll, performance management, and more, HBHR covers every aspect of your HR processes. HBHR’s mission is to empower businesses through efficient, cutting-edge technology and central to this is the HRGenie, the groundbreaking AI assistant that transforms user experience. HRGenie manages everything from shift scheduling and payroll processing to answering HR queries and generating detailed reports, allowing you and your team to focus on what matters most. ## What is HBHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price £2 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HBHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hbhr.io&name=HBHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HBHR 4.7 (24) VS. [4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £2 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (24) Ease Of Use 4.3 (1,838) Value For Money 4.5 (24) Value For Money 4.2 (1,498) Customer Service 4.8 (24) Customer Service 4.1 (1,569) ## HBHR alternatives Highest Rated [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251299/HealthBoxHR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.2 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Import and export data to and from software applications Self Service Portal 4.5 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Calendar Management 4.3 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Employee Database 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Access Controls/Permissions 4.0 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Onboarding 4.4 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service HBHR 49 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Manage and track employee attendance Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Record employee's benefit plans and selections throughout career progression Track and manage schedules and meetings via an integrated calendar AI-based platform which conducts a conversation via auditory or textual methods Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Centralized storage for employee data, records, and performance metrics Allows employees to set and manage work or career related goals Automates core HR functions such as talent management, employee evaluation and learning management Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Access the system via a mobile application Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Organize and manage the accomplishments and development of employees or performance of applications or systems Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Planning, tracking and developing internal talent for future key position filling Gauge satisfaction and receive information for improvement and success Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (24) 4.5 Based on 24 reviews ## Pricing Value for money 4.5 (24) Free Trial Standard Pricing Plan £2.00 Value for money 4.5 (24) 4.5 Based on 24 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 24 reviews Filter by rating 5(18) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent YF Yvonne F. People Partner Food Production ### "An easy to use, intuitive system. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2026 Pros Healthbox has provided us with an intuitive, user‑friendly system that gives quick and easy access to the management information we need. The reporting functionality is particularly valuable, allowing us to customise reports in minutes and get clear insights fast. Colleagues really appreciate having access to the app, where they can update their personal details, view payslips, and access other important information whenever they need it. Overall, Healthbox has transformed the way we work and significantly improved our efficiency. Cons There isn't much I don't like about the system, if and and when we do have any issues they are resolved very quickly with the support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your fantastic feedback. We’re delighted to hear that HBHR has improved efficiency for your organisation and that both the reporting functionality and employee app have delivered real value for your team. It’s great to know your teams are enjoying the ease of accessing payslips, personal details and key information anytime they need it. We also appreciate your kind words about our support team. Thank you again for your continued support of HBHR. RV Radha V. Systems and Project Coordinator Non-Profit Organization Management ### "Reshaping HR with HealthBox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 HealthBox is our first employee self service platform and it has been a very positive experience for both HR and our staff. Staff have quickly adapted to the platform and Healthbox has significantly reduced manual tracking and administrative work. The entire HBHR team and especially our Client Executive \[sensitive content hidden\] have been extremely helpful and supportive in the migration, implementation and training process making the transition smooth for our staff. They are very efficient and respond very promptly. Overall, HBHR has been a valuable tool to our organization. Pros User friendly self service modules such as leave, performance and expenses, Read and sign feature within the company documents, Rostering and timesheet management, Reporting and analytic tools for managers and HR that help in making informed decisions. Cons There is no provision to add alerts and notifications to custom fields and certain settings within the training module does not allow customisation. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) [Softworks](https://www.capterra.com/p/40651/Time-and-Attendance/) Reasons for choosing HBHR Requirements, features, simplicity and costing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your wonderful feedback and for sharing your experience with HBHR. We’re so pleased to hear the platform has helped streamline your HR processes and reduced manual administration for your team. It’s also great to know the self-service features, reporting tools and document management functionality have been valuable for both HR and staff. We appreciate your feedback regarding alerts for custom fields and training module customisation and we’ve shared this with our product development team for future consideration. Thank you again for your kind words about our support team, we look forward to continuing to support your business. SH Stephen H. IT Manager Machinery ### "Modern HR system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2026 Its a great online HR system with lots of functionality. Having a dedicated support person allocated to our company is a big plus. Pros Our company had many paper based systems and documents. Moving to HBHR has helped to move information online and in turn streamline our business processes. Cons Some of the data importing is a little rigid on initial setup, it was be nice to be able to create our own spreadsheets to upload instead of using the fixed ones but I understand why. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thank you for your thoughtful feedback. We’re delighted to hear that moving from paper-based systems to HBHR has helped streamline your processes and bring your information online. It’s fantastic to hear that you’re finding value in the system’s functionality and in the support provided. Having a dedicated support contact is something we’re proud of and we’re glad it’s been a positive part of your experience. CR Clare R. HR Manager Non-Profit Organization Management ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Great support - quick responses to questions. The training provided is thorough detailed and easy to understand Pros Great engagement and full support offered all the way through the transaction process from our previous HR platform to Healthbox HR. Felt fully supported every step of the way and continue to receive quick and detailed responses. Nothing is too much trouble, which is what you need when you are moving platforms. Cons Nothing - very happy with how the transition period has and is going. Everything has gone really smoothly. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) More comprehensive platform needed with more options - as we have grown in size over the last 5 years Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2026 Thank you so much for your great feedback. We know that moving HR platforms is a significant change, so we’re delighted to hear you felt fully supported throughout the transition and beyond. It’s especially great to know that the engagement, training and responsiveness you’ve experienced have made the process smooth and positive. We look forward to continuing to support you. As always, Thanks HBHR Team! LS Laura S. HRBP Financial Services ### "Great System & Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2026 We moved to HealthBoxHR about a year ago. We have been very impressed with the system (user friendly) and the support we receive has always been helpful and most importantly speedy responses, which is critical when up against payroll deadlines Pros User friendly system for both HRIS and Payroll, and reliable, friendly and efficient customer service. Cons There are a couple of areas on the payroll system that could be more automated. But feedback is well received and suggestions are put into development Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Predominantly poor customer service and lack of response Alternatives considered [Croner Simply Personnel](https://www.capterra.com/p/72254/Training-Manager/) [PenSoft Payroll Plus](https://www.capterra.com/p/31868/PenSoft-Payroll-Plus/) Reasons for choosing HBHR price and user friendliness of the system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2026 Thank you for taking the time to share your experience! We’re delighted to hear how positively the platform and our support team have supported you. It’s great to know you’re finding both the system user-friendly and that our team has been able to provide the responsive support you need, especially around critical payroll deadlines. That’s exactly the level of service we aim to deliver. We look forward to continuing to support you. Thanks HBHR Team! AL Abby L. HR Coordinator Hospital & Health Care ### "Healthbox Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 22, 2026 Our overall experience with HealthBoxHR has been positive. \[sensitive content hidden\] has been consistently helpful, patient and responsive to any queries. Her support has made the system far easier to navigate. Pros The support we have received from the team, especially \[sensitive content hidden\] . She has been so patient and supportive at every stage, making the whole experience smooth and reassuring. Cons \[sensitive content hidden\] is always quick to respond to any issues, will help resolve them quickly or look at alternative options when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Thank you so much for sharing your feedback. We’re thrilled to hear that your experience with HealthBoxHR has been positive and that your Client Executive has provided consistent support. Our team takes pride in ensuring every client feels supported and it’s wonderful to hear that reflected in your experience. We look forward to continuing to work closely with you. Thanks HBHR Team! SL Shane L. Human Resources Generalist Information Technology and Services ### "New Customer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2026 We have just rolled out HealthBox HR and have had an excellent experience so far. The transition from our old system to HealthBox was made seamless and having a single point of contact during the set up phase made asking any questions very straightforward. We are in our first month with the system and already have feedback from managers and employees that the HealthBox UI is much more user friendly and intuitive. From an admin perspective I would agree with this and the set up of the modules we use has been simple and effective Pros Single Point of Contact during the Set Up Phase Comparable value for money compared to our old system Much more straightforward user interface for admins and users Quick responses to queries Cons I have had an overall positive experience in the set up phase of the new software. There were minor delays in some of the data transfer from our old system to HealthBox but not major. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [HRLocker](https://www.capterra.com/p/128699/HR-Locker/) Reasons for choosing HBHR The overall cost versus what features we required meant that HealthBox was the best overall fit for our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Thank you for taking the time to share such detailed feedback on your experience with HealthBoxHR. We’re delighted to hear that the onboarding went smoothly and that having a single point of contact made the transition straightforward. It’s especially great to hear that both managers and employees are already finding it an intuitive and user-friendly platform. That’s exactly the experience we aim to deliver. If there’s anything else we can help you with, please don’t hesitate to reach out. Thanks HBHR Team! SJ Shelley J. HR Manager Medical Devices ### "A Reliable and User-Friendly HR System with Excellent Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 12, 2026 Overall, our experience with HealthBoxHR has been very positive. The system has improved efficiency, visibility, and consistency across our HR processes, and it is easy to use on a day-to-day basis. The implementation and ongoing support have been strong, with particular thanks to \[sensitive content hidden\], who has been especially helpful, responsive, and knowledgeable. Her support has made a real difference to our experience and confidence in using the system effectively. Pros HealthBoxHR is intuitive and user-friendly, making day-to-day HR tasks much more efficient. The reporting capabilities are strong and give clear visibility over people data, while the time and attendance functionality has improved accuracy and accountability. The system brings multiple HR processes into one place, reducing manual work and improving consistency. Support has been responsive and helpful, and the platform continues to evolve in a way that reflects real operational HR needs. Cons Some payroll functionality is more limited and may not be a one-size-fits-all solution for more complex payroll requirements. That said, HealthBoxHR works well alongside other systems, and the team are open to feedback and enhancements, which gives confidence that functionality will continue to improve over time. Switched from [webexpenses](https://www.capterra.com/p/140646/webexpenses/) [Equator](https://www.capterra.com/p/206142/Equator/) We made the switch to HealthBoxHR to have one system for everything, with better functionality, improved usability, and stronger user engagement. It streamlines HR processes, reduces manual work, and provides a more intuitive experience for both HR and employees. Alternatives considered [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Reasons for choosing HBHR Better functionality, more cost efficient, and more faith in support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2026 Thank you for such a thoughtful and detailed review. We’re really pleased to hear that HealthBoxHR has improved efficiency and helped streamline your HR processes. We appreciate your balanced feedback on payroll functionality. We value feedback like this as it helps shape our roadmap. We’re delighted to hear that the support you have received from Emma has had such a positive impact on your experience and confidence in using the system. Thank you again for choosing HealthBoxHR, we look forward to continuing to support you. Thanks HBHR Team! VA Vicky A. Recruitment and HR Advisor Consumer Goods ### "Our HBHR Journey" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 1, 2025 We implemented Healthbox HR and went live at the beginning of this year, and the impact on our operations has been extremely positive, this platform can be tailored, and we are currently using the HR, Payroll and Time & Attendance. The ability to have a single, source for all employee data, documents, holiday requests, and absence tracking and reporting is invaluable. It is incredibly easy to use and navigate for both the HR team and employees. Staff members can access their payslips, book time off, and update their personal details via the self-service portal. Our Account Manager \[sensitive content hidden\] has been a fantastic support throughout from the initial setup to answering ad-hoc questions, their responses are fast, knowledgeable, and genuinely helpful. In short, Health HR is a strong tool for any business looking to streamline their HR processes and empower their workforce. Pros The platform can be tailored, to the business, its easy to use, ability to produced detailed reports. Self Service portal allows employees to manage their own holidays. Cons We had an urgent issue and they don’t have a designated contact telephone number in case of emergencies Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 5, 2026 Thank you for your detailed and positive review. We’re delighted to hear that the platform has had such a positive impact on your business. It’s great to know that the flexibility of the platform and the reporting capabilities are helping both your HR team and employees work more efficiently. We’re also very pleased to hear your kind words about the support you’ve received from our team, we’ll be sure to pass this feedback on internally. Thank you as well for highlighting your concern around urgent support, we’re glad we were able to work with you to get this resolved quickly. For any questions or concerns, clients have direct access to their dedicated onboarding and support executive, our main support line, in-platform messaging and our AI assistant, the HRGenie, which is available 24/7 to provide guidance and support. Thank you again for choosing HealthboxHR, we look forward to continuing to support you and your business. Thanks HBHR Team! MG Merri G. HR Director Electrical/Electronic Manufacturing ### "Highly Recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 25, 2025 Outstanding - I really can't fault anything yet - the support and customer service is world class. I will be recommending this platform. Pros Great Customer Service, Knowledgeable employees, great technology, ease of use. The platform is so intuitive, easy to use and has been a big hit with all my employees Cons Nothing. I can't fault anything about HBHR as yet! Everything has been perfect. Would be great if they can sort the LinkedIn recruitment integration soon. Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Moorepay terrible service, technology issues, incorrect payroll - all round terrible poor service to their customers Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing HBHR Customer intimacy - I felt I was important to them even though we are not a large organisation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for taking the time to share this fantastic review! We’re thrilled to hear that you’ve had such a positive experience with HealthBoxHR and that both you and your employees are enjoying the platform. Your comments about why you chose us and how we compare to previous providers, mean a lot. Customer support is core to what we do, and we’re delighted that this has been your experience from day one. Thanks HBHR Team! AU Anonymous User Corporate Fundraiser Civic & Social Organization ### "Seamless Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 I have used many HR Software systems for several Blue Chip Corporations. I have found HealthBox HR both intuitive and easy to use. The interface is logical and displays are clear. Approvals are easy and integrations seamless. The team are also very responsive. Would highly recommend Pros HealthBox Clear and intuitive, Approval process is easy and reminders are useful. displays are clear and help keep teams organises. Integration is seamless Cons Nothing really, the expense feature can sometimes seem a little confusing but mot as bad as other HR Systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Thank you so much for your thoughtful review! We’re thrilled to hear that you find HealthBoxHR intuitive and easy to use. We also really appreciate your feedback about the expense feature, insights like yours help us continue to improve. Thanks HBHR Team! TM Tamsin M. People Lead and HR Manager Defense & Space ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2025 Fantastic system, would definitely say its my favourite HRIS system I have used yet, throughout the job roles I have had. Great experience from demo to implementation and beyond Pros Easy to implement and use for the whole employee lifecycle from recruitment to on/off boarding, with automatic workflows and so many time-savers across an Ops/HR Team. The journey have been fully supported by the lovely \[sensitive content hidden\] :) Cons Nothing to dislike about the system, it streamlines your processes, connects everyone in the business Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) For more settings, notifications, workflows and to join up our systems across roles Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [Sage Intacct](https://www.capterra.com/p/76/Intacct/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Reasons for choosing HBHR HBHR did everything we needed, and more. We were not expecting to be able to get payroll, expenses and recruitment as well as all the employee data and performance in one system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2025 Thank you so much for taking the time to share your experience! We’re pleased to hear that our platform and the support from our team have made such a positive difference for you. We really appreciate your kind words about the implementation journey and your favourite HRIS shout-out! Thanks again for choosing HealthBoxHR – we’re delighted to have you on board. Thanks HBHR Team! EW Emily W. HR Manager and People Insights Partner Civic & Social Organization ### "An excellent service, and brilliant value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2025 Overall I am extremely satisfied with HealthBoxHR. They have clearly grown substantially as an organisation over the last couple of years, but their commitment so customer support has been unwavering. I find the system so easy to use, and its exciting seeing the system continue to grow and develop, without losing its simplicity or making it over complicated. Pros The communication and client support are what I like most about HealthBox. Our dedicated account manager is easily reachable, quick to respond, and knowledgeable. The system its self is very user intuitive, we have a lot of feedback from end user employees who comment how much easier it is to navigate than our previous HRIS. Overall I think the system is excellent value for money. In my experience, HealthBox do not charge extra for support or developments, which other organisations seem to. They genuinely seem to want to help, and improve the system where they can to support their clients. Cons As the system is newer than others, there are still developments going on, and improvements are still being made to support efficiency and automation. This can at times feel frustrating, that it isn't quite a finished system, however the journey I have had with HealthBox, working with them to develop areas of the system so it works for me, I would say is a benefit. It makes it feel very bespoke. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Product was Access SelectHR - not an option in drop down. Primarily cost, but functionality was also an issue Alternatives considered [Ciphr](https://www.capterra.com/p/147124/CIPHR/) Reasons for choosing HBHR Ease of use, simplicity, cost, felt innovative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2025 Thank you so much for your thoughtful feedback. We’re delighted to hear that both the platform and the support from our team have had such a positive impact on you and your employees. We also truly appreciate your recognition of our ongoing developments. As the platform continues to evolve with client insights, it’s great to hear that you’ve experienced this collaborative journey as a positive experience. If there’s anything else we can help you with, please don’t hesitate to reach out. Thanks HBHR Team! TE Toby E. Procurement Manager Higher Education ### "HealthBox HR meets all of our HRIS requiements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2025 Positive. All contact with HB HR has been professional and prompt. \[sensitive content hidden\] has been exceptional in handling both our simple and complex requests. We have tried to give her a novel challenge but so far been unable to succeed! Pros Build has been seamless and superbly managed by \[sensitive content hidden\]. HB HR is pre-built and our data has to fit the system architecture. These boundaries ensure we do not pursue a bespoke version which would required additional and exceptional system admin. HB HR appears to meet all our requirements. Cons Nothing negative identified thus far. At all stages appropriate and knowledgeable staff have been able to meet our demands. Switched from [iTrent](https://www.capterra.com/p/69009/iTrent/) We were impressed by the system capabilities and believe HealthBox to be good value for money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 10, 2025 Thank you so much for sharing your detailed feedback. We’re delighted to hear that the implementation process has been seamless and the platform meets all of your requirements. It's also great to hear that our team have supported you with professionalism and responsiveness. We look forward to continuing working with you. If there’s anything else we can help you with, please don’t hesitate to reach out. Thanks HBHR Team! EW Emma W. HR Administrator Health, Wellness and Fitness ### "Great team, great product." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Very positive on all fronts, the team are friendly, approachable and knowledgeable and the product is very good. Pros There is always a human to speak to if there is an issue and the team is very knowledgeable regards the system. Cons Nothing yet, we're really happy with the system and we're looking forward to developing it further in the future. Switched from [IRIS HR Professional](https://www.capterra.com/p/165721/Octopus-HR/) Limited features, poor availability of troubleshooting team. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reasons for choosing HBHR HiBob was much more expensive and everything outside of core modules was charged as an extra. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2025 Thank you so much for your review! We're thrilled to hear that you've had such a positive experience with HealthBoxHR so far. Our team takes great pride in being approachable, knowledgeable, and always available when you need support — so it's great to see that reflected in your feedback. As always, if there’s anything else we can help you with, please let us know. Thanks HBHR Team! JB Jane B. Head of People Logistics and Supply Chain ### "HealthBoxHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 14, 2025 Very good; the One Platform model offers the flexibility to activate new modules as and when we’re ready. It’s a scalable and forward-thinking solution that supports our ongoing drive for efficiency and smarter workforce management. We’re very pleased we made the move. Pros The integrated biometric time and attendance module gives us real time visibility of who is on site and has helped streamline staff planning across the organisation. The managed payroll service has been a success, ensuring accurate, compliant payroll processing in line with UK regulations. A standout feature is the platform’s AI capability, which allows us to access and interpret workforce data quickly, through a clean and user-friendly interface. The purpose-built mobile app has been a game changer for our team members who don’t have daily access to PCs. It enables them to book holidays and view payslips from home, making HR services far more accessible and inclusive for all staff. Cons There is no follow up to the feedback requests we submit through the platform so we can't see what happens to the ideas we put forward. It isn't to say that changes aren't made, they are in some cases but it would be helpful to have more transparency of the road map HBHR are following in terms of development. Switched from [IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/) Extremely poor customer service and not a lot of new development taking place Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) [People First](https://www.capterra.com/p/196140/People-First/) Reasons for choosing HBHR Price and better fit for the stage of our business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2025 Thank you for your detailed feedback. We're thrilled to hear how features like the RTA module, managed payroll and mobile app have positively impacted your team. And especially that the platform’s AI features are helping you work more efficiently. We appreciate your comments around feedback visibility — all client feedback is invaluable as we continue refining our processes and your input helps guide those efforts. As always, if there’s anything else we can help you with, please let us know. Thanks HBHR Team! LD Liam D. Graduate HR Generalist Chemicals ### "Water Technology Limited Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 10, 2025 My overall experience with HealthBoxHR has been very positive. The platform is user-friendly and intuitive, making it easy to manage day-to-day HR tasks. The support team is responsive and helpful whenever issues come up, and communication has been clear throughout. It's been a reliable tool that helps streamline a lot of our internal processes. Pros The best part about HealthBoxHR is how easy it is to use. The layout is straightforward, and key HR functions are simple to access and manage. It’s also great having quick response times from the support team — any queries are usually dealt with promptly, which makes a big difference. Cons While the overall experience has been positive, there were some initial challenges with customising certain features to fit our specific processes. It took a bit of time to get everything fully tailored, but the support team were helpful in resolving issues as they came up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2025 Thank you for taking the time to share such thoughtful feedback. We're delighted to hear that you find HealthBoxHR easy to use and that it's helping streamline your day-to-day HR tasks. It's also great to know that our support team's responsiveness has made a positive difference in your experience. We appreciate you highlighting the initial challenges with customisation—your insights help us continue improving. We're glad we could work through those early adjustments together. As always, if there’s anything else we can help you with, please let us know. Thanks HBHR Team! RD Rebecca D. Senior Human Resources Manager Law Practice ### "HealthBoxHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 Overall, HealthBoxHR has been a great addition to our operations. We would highly recommend it to other organisations looking for a reliable, user-friendly HR solution with excellent support and powerful reporting tools. Pros One of the standout features has been the robust reporting capabilities. Having data readily available at our fingertips has significantly improved our ability to analyse trends and make informed decisions. The platform offers clear and comprehensive insights that are easy to access and understand. The support from the HealthBoxHR team has been fantastic. They have been incredibly responsive, addressing queries quickly and providing helpful guidance whenever needed. This level of customer service made the implementation process much smoother. Cons Nothing! We implemented HealthBoxHR in September 2024 and have been extremely pleased with the results. The system has been very well received by our staff, thanks to its simplicity and ease of use. From day one, the intuitive interface allowed our team to get up and running quickly, with minimal training required. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wasn't fit for purpose and we wanted a fresh start Alternatives considered [HR Duo](https://www.capterra.com/p/264837/HR-Duo/) Reasons for choosing HBHR Simplicity, reporting function, customer service and pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2025 Thank you for such a detailed and positive review! We're so pleased to hear that the reporting capabilities have made a real impact on your decision-making and trend analysis. It's great to know that the platform’s insights are helping drive clarity and confidence in your processes. We’re also glad our support team has been there for you throughout the implementation—making your experience as smooth and efficient as possible is always our goal. We truly appreciate your feedback and look forward to continuing to support your success. Thanks HBHR Team! DP Diane P. Finance and HR Manager Hospitality ### "Healthbox HR ... simply the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 Having tried other HR software I have to say that I think Healthbox HR is the best on the market. It has combined HR, Payroll and Timekeeping in one place saving me so much time and the business a lot of money. The support and training we have received is the best I have ever experienced in a 34 year career and I have been party to many software changes during those years. \[sensitive content hidden\] are so helpful and patient and I can't thank them enough for all the support I have received during our software change over. I highly, highly recommend this product and the company. Pros Easy to use. HR, payroll and timekeeping all in one place. Fantastic training and continued support. Cons Nothing, absolutely exceeded all my expectations. I can't fault a single thing about this product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 21, 2025 Thank you so much for your kind and thoughtful review. We're thrilled to hear that HealthBoxHR has exceeded your expectations and is saving both time and money for your business. It also means a lot to us that, with your extensive experience, you consider our support and training the best you've encountered. It's great to know that our team have been so helpful and supportive during your software change over. As always, if there’s anything else we can help you with, please let us know. Thanks HBHR Team! MB Meg B. Head of Finance and Administration Information Technology and Services ### "Happy with HBHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2025 Very positive, the initial introduction was pleasant, training and induction thorough and ongoing customer care very satisfactory Pros The support and guidance throughout and the module functionality Cons Moving from a less sophisticated hr solution meant this was quite an investment for us Switched from [Myhrtoolkit](https://www.capterra.com/p/128421/Myhrtoolkit/) Solution was no longer meeting our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IM Inderjit M. Head of HR Wholesale ### "Strongly recommend HBHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2025 From initial sales discussions through to implementation and beyond, the team have been incredibly supportive, assisted with data transfer and helped us to create a system that works for our unique business. Pros the system is so versatile - most elements of the system can be bespoked which is ideal when you want something pretty unique. Our Client Success Manager is very supportive and helpful and clearly knows the product inside out. Cons can't think of anything - all is working well at the moment. Switched from [Atlas](https://www.capterra.com/p/240401/Atlas/) our old system was no longer fit for purpose and we needed a system that could grow with us Alternatives considered [Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/) [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reasons for choosing HBHR look and feel, good user interface, ability to add additional modules as required. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF Lydia F. Finance Manager Construction ### "Review HBHR" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 5, 2025 Pretty good - excellent support from \[sensitive content hidden\], but the system can feel a bit clunky Pros cost effective and the personal level of training and help has been great Cons not always super user friendly or easy to see things in a nice clear way Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dovi J. Executive Assistant Construction ### "Great software for managing HR aspects " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 4, 2025 Really good, the team are all super friendly and helpful Pros Having all our employees information central, homepage with all main info in one page, really helpful team Cons Restrictions with the working time patterns - not being able to properly use toil/overtime if working time patterns are set to days, can't add an hour or 2 for example Would be good to have pre-set templates and forms Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Steve J. HR Manager Construction ### "Excellent HRIS Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2025 I have found our collaboration with HBHR a breath of fresh air. Having put several HR platforms into business, and from the very first meeting with \[sensitive content hidden\] and through the run-up to go live with clear, concise and confident direction from \[sensitive content hidden\], our data went live in no time at all. I would fully recommend this business to any HR professional, the team at HBHR are friendly, professional and knowledgeable, give them a go, you have nothing to lose other than 30 minutes of your valuable time, and like me and my valuable time, I would hope you would feel that your time was not wasted! Pros We were searching for a HR & Payroll Platform that met our needs being an SME in the construction industry. Having experience of other HR Systems projects, HBHR is a breath of fresh air in my opinion, the system does what it says it does and the package is all in, no add-ons, you decide what modules to use, not the £. Cons Although HBHR is on a journey, the same as us, I feel the only thing missing from this platform is for a business to modify the dashboard with its own branding, such as Access XD - but, I do recognise the difference between Access XD and HBHR, completely different experiences and I know I will never go back to Access XD while HBHR is available to the market. So, I would say this is not something I like least, it's just a comment of what might come later for this fantastic product. Alternatives considered [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) [Sense](https://www.capterra.com/p/180547/Sense/) Reasons for choosing HBHR If one module is in, there all in! The user can choose the module(s) they want and the ongoing 'live' support at no additional or hidden cost was the most important difference for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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