---
title: "ManageEngine OpManager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ManageEngine OpManager Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/251336/ManageEngine-OpManager/"
page_type: "product"
language: "en"
---

# 

 ManageEngine OpManager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine OpManager

## What is ManageEngine OpManager?

ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.

## What is ManageEngine OpManager used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Network Management](https://www.capterra.com/network-management-software/)

Recognitions

Shortlist

Overall rating

Based on 318 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Comprehensive real-time monitoring tools

Highly customizable visual dashboards

Recurring bugs and maintenance issues

Starting price

$95

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Management / 2026
-   Managed Service Providers (MSP) / 2026
-   Network Monitoring / 2026
-   Server Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ManageEngine OpManager alternatives

Highest Rated

[4.7 (358)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (44)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[ManageEngine NetFlow Analyzer](https://www.capterra.com/p/172324/NetFlow-Analyzer/)

[4.5 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251336/ManageEngine-OpManager/alternatives/)

## FAQs about ManageEngine OpManager

Overview

### What problems does ManageEngine OpManager solve?

ManageEngine OpManager helps IT operations, network administrators, and infrastructure teams solve poor visibility across servers, routers, switches, VMs, and branch sites by centralizing monitoring in one dashboard. It reduces manual troubleshooting, missed performance issues, and downtime with real-time alerts, bandwidth tracking, customizable thresholds, and proactive fault detection.

Answer based on 205 reviews

Overview

### Which roles and teams benefit most from ManageEngine OpManager?

ManageEngine OpManager is most used by IT managers, network administrators, systems engineers, and IT support teams that need centralized infrastructure monitoring and faster incident response. IT directors and CTOs use it for visibility into network health, while project and operations managers rely on dashboards, alerts, and performance reporting to track service reliability.

Answer based on 311 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is ManageEngine OpManager built for?

ManageEngine OpManager is built for midsize businesses first, with 36% of reviewers, and IT services teams, which account for 14%. It serves admins handling network, server, bandwidth, configuration, capacity, fault diagnosis, and troubleshooting, while also fitting small businesses at 33%, enterprises at 31%, financial services at 7%, and education management at 5%.

Answer based on 314 reviews

Features and Usability

### What are the key features of ManageEngine OpManager?

ManageEngine OpManager includes core network monitoring and server monitoring with real-time performance metrics, SNMP-based device monitoring, and automated device discovery. Differentiating features include customizable dashboards, threshold-based alerts and notifications, business views and Layer 2 maps, plus reporting for bandwidth, uptime, and health tracking across multi-vendor environments.

Answer based on 120 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ManageEngine OpManager starts at $95/year flat rate for Standard Edition, with Professional at 145/year and Enterprise at 4,595/year; perpetual licenses begin at 245, 345, and 11,545. A free version and free trial are available. Reviewers often call it good value, though some say licensing can be confusing and add-ons raise costs.

Answer based on 37 reviews

Integrations

### Which third-party tools and platforms does ManageEngine OpManager integrate with?

ManageEngine OpManager integrates with 10 third-party tools and platforms, including ManageEngine ServiceDesk Plus, ManageEngine Applications Manager, ManageEngine Log360, Jira, Cisco Meraki, and OpUtils. It also connects with Microsoft Teams, Slack, Freshdesk, and ServiceNow for ticketing, collaboration, and broader IT operations monitoring.

Answer based on 36 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ManageEngine OpManager?

ManageEngine OpManager offers in-person training, live online sessions, webinars, videos, and documentation. IT admins usually get productive fairly quickly with basic monitoring, while beginners and teams handling advanced setup, integrations, alert tuning, or custom reports need more time. Reviewers describe the interface as approachable after the initial learning curve.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does ManageEngine OpManager offer, and how do users rate the experience?

ManageEngine OpManager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, clear, and helpful during setup and outages, with solid documentation and follow-up. Some report inconsistent agent responses, slower resolution for complex issues, and support quality varying by plan or post-sales stage.

Answer based on 54 reviews

Security

### How does ManageEngine OpManager handle data security and access control?

ManageEngine OpManager uses role-based access controls, secure SNMP v3 AES profiles, and security-focused device monitoring with real-time alerts and centralized dashboards. Reviewers also describe it as securely usable and aligned with internal security requirements. However, permission management, security configuration, and more granular advanced access controls can require extra effort.

Answer based on 21 reviews

## Who uses ManageEngine OpManager?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive real-time monitoring tools

91% positive reviews out of 93

Most reviewers describe network monitoring as robust, offering centralized, real-time visibility and proactive issue detection across devices.

Jitendra T.

It analysts, 51 - 200 employees.

"The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively."

Recurring bugs and maintenance issues

50% negative reviews out of 42

Some reviewers report persistent bugs, patch-related errors, and maintenance inconsistencies that occasionally disrupt workflows and reliability.

David H.

IT Administrator, 51 - 200 employees.

"How many patches there can be and I sometimes run into installation errors with patches."

Highly customizable visual dashboards

90% positive reviews out of 48

Most reviewers appreciate the dashboard’s flexibility, enabling quick visualization of network health and efficient troubleshooting.

Ajit S.

IT Services Manager, 51 - 200 employees.

"The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues."

Streamlined deployment and configuration

93% positive reviews out of 42

Most reviewers find setup and deployment straightforward, with intuitive configuration and rapid onboarding for diverse environments.

Anonymous User

CTO, 51 - 200 employees.

"Simple and easy to manage Dashboard and Easy to configure , Installation is simple alternatively SAAS on Cloud Model helps to get it onboarded very fast."

## Features

AI summary

Based on 1,647 Network Monitoring reviews

Capterra data shows that buyers of Network Monitoring software rank the following features as their top priorities:

-   **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**56%**)
-   **Real-Time Data** (**59%**)

ManageEngine OpManager supports all three of the features reviewers value most: **Real-Time Monitoring**, **Alerts/Notifications**, and **Real-Time Data**. Together, these capabilities help IT teams watch network performance as it happens, respond quickly to issues through timely alerts, and make decisions based on current operational data, helping businesses reduce downtime and maintain more reliable systems.

Real-Time Monitoring

4.7 (154)

94.16% of 154 reviewers that rated this feature as important or highly important

ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information.

Real-Time Data

4.7 (72)

95.83% of 72 reviewers that rated this feature as important or highly important

Receive data and information in real time

Server Monitoring

4.7 (157)

91.72% of 157 reviewers that rated this feature as important or highly important

With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly.

Network Analysis

4.9 (21)

71.43% of 21 reviewers that rated this feature as important or highly important

Run tests on a network to find the root cause of network issues

Remote Monitoring & Management

4.5 (102)

92.16% of 102 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Alerts/Notifications

4.6 (161)

90.06% of 161 reviewers that rated this feature as important or highly important

It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information.

ManageEngine OpManager 134 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: It gives you flexible, real-time notifications through email, SMS, and integrations like Netcool. Users think the alerts are fast, reliable, and easy to customize, helping you respond quickly to issues and reduce downtime with timely, actionable information.
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Automatic Configuration: Automatic configuration of devices/instances without manual intervention
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Capacity Planning: Determine and plan production capacity based on changing demands
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks
- Dependency Tracking: Track and manage task relationships and dependencies
- Desktop/Application Virtualization: Platform to achieve application and desktop virtualization
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Downtime Tracking: Track unplanned equipment or network failures
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- File Management: Create, save, and store files
- Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status
- Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Incident Management: Manage and track all disruptions and incidents
- Incident Mapping: Track and visualize the location of incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IP Address Monitoring: Monitor the IP addresses of the incoming traffic
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
- Location-Based Mapping: Mapping model based on the geographic location of users
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Map Exporting: Export a map or layout to share
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Device Support: Support multiple types of devices
- Multi-Location Monitoring: Monitor networks, websites, or other assets across multiple locations
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: ManageEngine OpManager offers real-time visibility into network and server status, with customizable dashboards and instant alerts. Reviewers indicate this helps you detect problems immediately, minimize downtime, and maintain infrastructure stability with up-to-the-minute information.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Schedulers: Directing traffic in a circular pattern such as round robin pattern to each load balancer node in succession
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
- Self-Updating Maps: Dynamic maps that update whenever network changes are made
- Server Monitoring: With this capability, you can easily track server health, performance, and resource usage across platforms like Windows and Linux. Reviewers appreciate the structured templates, quick setup, and proactive monitoring that helps prevent outages and keeps critical services running smoothly.
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines
- Virtual Machine Snapshots: Create images of a virtual machine at a specific point in time as a state to revert to if needed
- Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Monitoring: Monitor the IP addresses of the incoming traffic
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.6 (313)

4.6

Based on 313 reviews

## Pricing

Value for money

4.6 (289)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/251336/ManageEngine-OpManager/pricing/)

Standard Edition

$95.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Interface Monitoring
-   Network Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring and CLI Monitoring

Professional Edition

$145.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Hyper-V Monitoring and CLI Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Enterprise (Base Product)

$4,595

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Discovery of Virtual Environment
-   Hyper-V Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   MS SQL Monitoring and CLI Monitoring
-   Multi-Site/ Distributed Network Monitoring
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Value for money

4.6 (289)

4.6

Based on 289 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[

Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (308)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (308)

4.6

Based on 308 reviews

## User reviews

Overall rating

4.6

Based on 318 reviews

Filter by rating

5(187)

4(125)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

SUNDARAN K.

citno hardware support

Financial Services

### "Reliable and Comprehensive IT Infrastructure Monitoring Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2026

We have had a very positive experience using ManageEngine OpManager for monitoring our IT infrastructure. It provides real-time visibility into the health and performance of servers, switches, routers, virtual machines, and network devices. The proactive alerts help us resolve issues before they impact users, reducing downtime and improving operational efficiency. The customizable dashboards and detailed reports make day-to-day monitoring simple and effective. Overall, it is a reliable and valuable solution for IT administrators.

Pros

ManageEngine OpManager is an excellent network and infrastructure monitoring solution. It offers an intuitive interface, easy deployment, and comprehensive monitoring for servers, network devices, virtual machines, and applications. The alerting system is reliable, dashboards are highly customizable, and the reporting features help identify issues proactively. Integration with SNMP, WMI, VMware, Hyper-V, and other technologies makes infrastructure management much easier.

Cons

While the product is feature-rich, some advanced configuration options have a learning curve. Initial setup for large environments can take time, and a few advanced features are available only in higher editions. Overall, these are minor limitations considering the capabilities it provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SI

Shahab I.

Manager, IT Operations

Media Production

### "Manager, IT Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2026

We have been using it for 3 years now. Very good experience. It is easy to be managed and supported by front-line support and back-end support.

Pros

Overall very good experience with ManageEngine OpManager. We are using it to monitor our Azure and GCP instances. Very user-friendly and easy to create dashboards for frontline support.

Cons

It would be great if we can get better support for monitoring Kubernetes clusters and detail logging and alerting.

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

We switched due to security and cost concerns from the previous provider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

sourabh P.

Sr system administrator

Renewables & Environment

### "Reliable and Easy-to-Use Network Monitoring Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 24, 2026

Overall, my experience with ManageEngine OpManager has been positive. It provides reliable network and infrastructure monitoring, real-time alerts, and a user-friendly interface that helps identify and resolve issues quickly. The centralized dashboard improves visibility across the IT environment, making day-to-day monitoring and management more efficient.

Pros

I liked the centralized monitoring dashboard, real-time alerts, and easy device management. It provides good visibility into servers, network devices, and applications, helping us identify and resolve issues quickly.

Cons

I liked least that the product can consume significant resources in larger deployments, and troubleshooting agent or discovery issues may require additional effort. However, once configured properly, it works reliably.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Matthew D.

Cybersecurity Specialist

Financial Services

### "UI Feels Nice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 20, 2026

Feels good so far. I haven't identified anything that doesn't work yet, or anything that is annoying.

Pros

Web UI seems to have a snappy front end with good organization. It feels intuitive to use. Better than Solarwinds UI.

Cons

Kind of confusing where to find certain things so I end up searching around a lot. I really like Palo Alto's Global Search feature. I would like something similar implemented and readily available at all times in the UI.

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Pricing, Solarwinds made their costs go way up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Miguel R.

Ciberseguridad

Financial Services

### "Una solución robusta y confiable para el monitoreo de infraestructura de TI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 15, 2026

Mi experiencia general con ManageEngine OpManager ha sido muy satisfactoria. La herramienta ha permitido mejorar significativamente la visibilidad del estado de la infraestructura tecnológica, facilitando el monitoreo continuo de dispositivos de red, servidores y servicios críticos desde una única consola. En conjunto, considero que OpManager es una solución madura y estable, con una amplia variedad de funcionalidades que aportan un gran valor a la gestión y al monitoreo de las infraestructuras de TI.

Pros

Para este punto lo voy a listar: Monitoreo integral de dispositivos de red, servidores, máquinas virtuales y otros componentes de infraestructura. Fácil de administrar. Excelente sistema de monitoreo en tiempo real con alertas proactivas. Buena integración con otras soluciones de ManageEngine. Escalable para organizaciones de diferentes tamaños.

Cons

Algunas configuraciones avanzadas requieren experiencia y una curva de aprendizaje mayor. La interfaz podría modernizarse en algunos módulos. Es recomendable dedicar tiempo al ajuste inicial de los umbrales de alerta para evitar notificaciones excesivas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Syed Moiz A.

Manager Networks

Information Technology and Services

### "Leading Enterprise Monitoring solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 10, 2026

Overall, we are satisfied with this product. Its a comprehensive enterprise monitoring solution with deep drive monitoring functionality.

Pros

The graphical representation of traffic whether it is physical interface or virtual. The trends to view the graphs is really amazing.

Cons

The credentials addition feature like SNMPv3. When we try to add devices other than Cisco, we need to do some modifications in the snmp credentials.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Due to high cost and same features are available in the OPManager

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reasons for choosing ManageEngine OpManager

Its enterprise addition provides all the features set.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Ahmad A.

IT Infrastructure Assistant Manager

Banking

### "Reliable monitoring solution for servers and network devices"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2026

Good alerting and monitoring solution that is user friendly and easy to use and navigate, it provides oveall infrastructure visibility

Pros

User friendly monitoring dashboards, good alerting, good visibility for infrastructure assets and devices

Cons

Initial configuration and tuning takes time, and additional licenses are needed for some good features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Suraj K.

Sr System Engineew

Information Services

### "Reliable Network Monitoring with Good Visibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 7, 2026

Overall, my experience with ManageEngine OpManager has been positive. It has helped us centralize monitoring for servers, network devices, and other critical infrastructure, making it easier to identify performance issues before they affect end users. The real-time monitoring, alerting, and reporting features have reduced the time required to troubleshoot problems and improved overall visibility into the environment. The product has been stable in day-to-day operations, and once it was properly configured, it required relatively little maintenance. The customization options for dashboards, notifications, and reports allowed us to adapt the platform to our operational needs. Although the initial configuration and alert tuning took some effort, the long-term benefits outweighed that investment. Overall, I consider it a reliable network monitoring solution that has helped improve operational efficiency and reduce unplanned downtime.

Pros

What I liked most about ManageEngine OpManager was how easy it made day-to-day infrastructure monitoring. Instead of logging into different systems to check the health of servers, network devices, and applications, I could see everything from a single dashboard. The alerts were useful because they helped us identify issues before users started reporting them, which reduced downtime. Another feature I appreciated was the customization. We were able to create dashboards and reports that matched our environment instead of relying only on the default views. The network maps and performance graphs also made troubleshooting much faster, especially when investigating bandwidth or device-related issues. Overall, it provided a good balance between functionality and ease of use. It has plenty of advanced capabilities, but the interface is straightforward enough that new team members can get comfortable with it without a long learning curve.

Cons

One area that could be improved is the initial setup and fine-tuning. While the installation itself is straightforward, configuring monitoring policies, thresholds, and notifications for a large environment takes time. We also had to spend some effort filtering alerts to avoid unnecessary notifications. The interface is generally easy to use, but some advanced settings are spread across different sections, so finding specific configuration options isn't always intuitive. Reporting is useful, but I would like to see more modern report templates and greater flexibility when creating custom reports without relying on multiple configuration steps. These weren't major issues, but improving the configuration experience and simplifying some administrative tasks would make the product even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Shivam K.

Tool Lead

Information Technology and Services

### "Live working with Op Manager from 2023"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2026

Over all my experience is very good but please improve the slowness and identify the SNMP failure reasons.

Pros

Ease of Use Learning Curve Security Alerts Customization Device Management Setup

Cons

All features are very except one or two 1st if SNMP credential Fails there is very big challenge to identify where we are doing wrong. 2nd Console working slow if we click 2, 3 times on a option it is not working and it gets long time to come in a same position.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mohamed S.

IT Operation Officer

Hospitality

### "Reliable and User-Friendly Network Monitoring Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

We have had a positive experience using ManageEngine OpManager for monitoring our IT infrastructure. It has improved network visibility, reduced downtime through proactive alerts, and made it easier for our IT team to manage devices across multiple locations. The product is reliable, feature-rich, and suitable for organizations that need comprehensive network monitoring

Pros

ManageEngine OpManager provides an easy-to-use interface for monitoring our network devices, servers, and services. The alerting system helps us quickly identify issues before they impact users. Device discovery and setup are straightforward, and the dashboards give a clear overview of the network health. It has significantly reduced the time required for troubleshooting and daily monitoring.

Cons

Some advanced configurations and report customization require additional time to learn. The user interface for certain settings could be more intuitive, and support for some third-party devices could be improved. Overall, these are minor issues compared to the benefits the product provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

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