---
title: "ManageEngine OpManager Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ManageEngine OpManager Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/251336/ManageEngine-OpManager/"
page_type: "product"
language: "en"
---

# 

 ManageEngine OpManager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine OpManager

## What is ManageEngine OpManager?

ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.

## What is ManageEngine OpManager used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[IT Management](https://www.capterra.com/it-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 334 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Comprehensive real-time monitoring tools

Highly customizable visual dashboards

Recurring bugs and maintenance issues

Starting price

$95

Flat Rate, Per Year

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Management / 2026
-   Managed Service Providers (MSP) / 2026
-   Network Monitoring / 2026
-   Server Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ManageEngine OpManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manageengine.com/&name=ManageEngine OpManager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ManageEngine OpManager

4.6 (334)

VS.

[4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$95

Flat Rate, Per Year

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (329)

Ease Of Use

4.6 (380)

Value For Money

4.7 (305)

Value For Money

4.5 (350)

Customer Service

4.6 (324)

Customer Service

4.5 (345)

## ManageEngine OpManager alternatives

[4.4 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

Starting price

$138.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (456)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251336/ManageEngine-OpManager/alternatives/)

## FAQs about ManageEngine OpManager

Overview

### What problems does ManageEngine OpManager solve?

ManageEngine OpManager helps IT operations, network administrators, and NOC teams solve fragmented infrastructure visibility, slow troubleshooting, and reactive outage response. It centralizes monitoring for servers, network devices, bandwidth, and virtual environments, using real-time alerts, customizable dashboards, and reporting to catch performance issues early, reduce downtime, and streamline multi-site operations.

Answer based on 211 reviews

Overview

### Which roles and teams benefit most from ManageEngine OpManager?

ManageEngine OpManager is most used by IT managers, network administrators, systems engineers, and infrastructure teams that need continuous visibility into device health, performance, and outages. IT support and administrators use it to troubleshoot issues faster, while IT directors, CTOs, and project leads rely on dashboards for capacity planning and service reliability.

Answer based on 328 reviews

Overview

### What company size and industries is ManageEngine OpManager built for?

ManageEngine OpManager is built for midsize businesses, which make up 36% of reviewers, and Information Technology and Services, the top industry at 14%. It serves admins handling network, server, bandwidth, configuration, and capacity management, with additional adoption across small businesses at 32%, enterprises at 31%, financial services at 8%, and banking at 5%.

Answer based on 331 reviews

Features and Usability

### What are the key features of ManageEngine OpManager?

ManageEngine OpManager includes core network monitoring and server monitoring, with real-time performance tracking for CPU, memory, bandwidth, and device health. Differentiating features include customizable dashboards, alerts and notifications, device auto discovery, SNMP-based monitoring, and reporting tools that support troubleshooting and centralized infrastructure visibility.

Answer based on 123 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ManageEngine OpManager starts at $95/year flat for Standard Edition, with Professional at 145/year and Enterprise at 4595/year; perpetual licenses start at 245, 345, and 11545. A free version and free trial are available. Reviewers often call it good value, though some find licensing confusing and add-ons or expansion costs expensive.

Answer based on 37 reviews

Integrations

### Which third-party tools and platforms does ManageEngine OpManager integrate with?

ManageEngine OpManager integrates with ManageEngine ServiceDesk Plus, ManageEngine Applications Manager, Cisco Meraki, and ManageEngine OpUtils, with reviewer mentions also citing Jira and Log360. Official integrations extend that list to Slack, Microsoft Teams, ServiceNow, Grafana, Freshdesk, and Ansible Tower, for 10 supported third-party and ManageEngine-connected platforms.

Answer based on 37 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ManageEngine OpManager?

ManageEngine OpManager offers in-person training, live online sessions, webinars, videos, and documentation. IT admins and technical teams usually get productive quickly with basic monitoring, but new administrators need more time for initial setup, alert tuning, integrations, and advanced configuration. Larger or more complex environments often require dedicated training and support.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does ManageEngine OpManager offer, and how do users rate the experience?

ManageEngine OpManager offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, helpful, and knowledgeable, especially during setup and production issues. Some report inconsistent replies between agents, slower resolution for complex cases, and response times that vary by ticket or plan.

Answer based on 55 reviews

Security

### How does ManageEngine OpManager handle data security and access control?

ManageEngine OpManager uses role-based access controls, SNMP v3 AES security profiles, secure device integration, and ongoing fixes for newly found security flaws. Reviewers also highlight strong monitoring of security devices and internal security requirements support, though permission management, granular access controls, and security configuration can require deliberate effort.

Answer based on 21 reviews

## Who uses ManageEngine OpManager?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive real-time monitoring tools

91% positive reviews out of 93

Most reviewers describe network monitoring as robust, offering centralized, real-time visibility and proactive issue detection across devices.

Jitendra T.

It analysts, 51 - 200 employees.

"The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively."

Recurring bugs and maintenance issues

50% negative reviews out of 42

Some reviewers report persistent bugs, patch-related errors, and maintenance inconsistencies that occasionally disrupt workflows and reliability.

David H.

IT Administrator, 51 - 200 employees.

"How many patches there can be and I sometimes run into installation errors with patches."

Highly customizable visual dashboards

90% positive reviews out of 48

Most reviewers appreciate the dashboard’s flexibility, enabling quick visualization of network health and efficient troubleshooting.

Ajit S.

IT Services Manager, 51 - 200 employees.

"The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks, servers, and applications, with proactive notifications that help preemptively address issues."

Streamlined deployment and configuration

93% positive reviews out of 42

Most reviewers find setup and deployment straightforward, with intuitive configuration and rapid onboarding for diverse environments.

Anonymous User

CTO, 51 - 200 employees.

"Simple and easy to manage Dashboard and Easy to configure , Installation is simple alternatively SAAS on Cloud Model helps to get it onboarded very fast."

## Features

AI summary

Based on 1,675 Network Monitoring reviews

Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities:

-   **Real-Time Notifications** (**67%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**70%**)
-   **Real-Time Data** (**60%**)

ManageEngine OpManager supports all three top features buyers look for in Network Monitoring: **Real-Time Notifications**, **Real-Time Monitoring**, and **Real-Time Data**. Together, these capabilities give teams timely alerts, constant visibility into network performance, and up-to-date operational insights, helping businesses respond faster to issues, reduce downtime, and maintain more reliable systems.

Real-Time Notifications

4.7 (72)

100.00% of 72 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Real-Time Monitoring

4.7 (168)

94.64% of 168 reviewers that rated this feature as important or highly important

It gives you instant visibility into device and network status, letting you detect issues as they happen. Users think real-time monitoring enables quick responses, customizable intervals, and live dashboards, helping minimize downtime and maintain infrastructure reliability.

Real-Time Data

4.7 (74)

95.95% of 74 reviewers that rated this feature as important or highly important

Receive data and information in real time

Remote Monitoring & Management

4.5 (111)

92.79% of 111 reviewers that rated this feature as important or highly important

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Server Monitoring

4.7 (163)

92.02% of 163 reviewers that rated this feature as important or highly important

With ManageEngine OpManager, you can monitor key server metrics like CPU, memory, disk, and network usage across Windows and Linux platforms. Reviewers appreciate the easy setup, broad platform support, real-time insights, and proactive alerts that help prevent outages.

Alerts/Notifications

4.6 (170)

90.59% of 170 reviewers that rated this feature as important or highly important

ManageEngine OpManager offers flexible, real-time alerts via email, SMS, and integrations like Netcool. Reviewers appreciate customizable thresholds, multi-channel notifications, and timely alerts that help them act quickly and reduce downtime.

ManageEngine OpManager 134 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: ManageEngine OpManager offers flexible, real-time alerts via email, SMS, and integrations like Netcool. Reviewers appreciate customizable thresholds, multi-channel notifications, and timely alerts that help them act quickly and reduce downtime.
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Automatic Configuration: Automatic configuration of devices/instances without manual intervention
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Capacity Planning: Determine and plan production capacity based on changing demands
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: The dashboard provides a centralized, customizable view of network health and device status. Reviewers indicate it’s intuitive, easy to use, and allows quick identification of issues, with visual widgets and summaries that benefit both IT staff and management.
- Dashboard Creation: Creation and customization of dashboards
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Mapping: Track the management and flow of data throughout the organization
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Database Support: Supports common databases such as MySQL and Oracle
- DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks
- Dependency Tracking: Track and manage task relationships and dependencies
- Desktop/Application Virtualization: Platform to achieve application and desktop virtualization
- Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events
- Downtime Tracking: Track unplanned equipment or network failures
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- File Management: Create, save, and store files
- Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status
- Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Incident Management: Manage and track all disruptions and incidents
- Incident Mapping: Track and visualize the location of incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IP Address Monitoring: Monitor the IP addresses of the incoming traffic
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Monitoring: Gather metrics to assess the performance of IT infrastructure and network in real-time
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient
- Location-Based Mapping: Mapping model based on the geographic location of users
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Map Exporting: Export a map or layout to share
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Device Support: Support multiple types of devices
- Multi-Location Monitoring: Monitor networks, websites, or other assets across multiple locations
- Multi-User Collaboration: Two-way actions and communication between multiple users in real time
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- On-Demand Mapping: Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources
- Policy Management: Create, manage, and track policies and procedures within an organization
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: It gives you instant visibility into device and network status, letting you detect issues as they happen. Users think real-time monitoring enables quick responses, customizable intervals, and live dashboards, helping minimize downtime and maintain infrastructure reliability.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Relationship Mapping: Creating relationships between different IT assets to define their status and dependencies in a network
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Root Cause Analysis: Identify and analyse the reasons behind accidents
- Schedulers: Directing traffic in a circular pattern such as round robin pattern to each load balancer node in succession
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
- Self-Updating Maps: Dynamic maps that update whenever network changes are made
- Server Monitoring: With ManageEngine OpManager, you can monitor key server metrics like CPU, memory, disk, and network usage across Windows and Linux platforms. Reviewers appreciate the easy setup, broad platform support, real-time insights, and proactive alerts that help prevent outages.
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines
- Virtual Machine Snapshots: Create images of a virtual machine at a specific point in time as a state to revert to if needed
- Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Monitoring: Monitor the IP addresses of the incoming traffic
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (329)

4.6

Based on 329 reviews

## Pricing

Value for money

4.7 (305)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/251336/ManageEngine-OpManager/pricing/)

Standard Edition

$95.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Interface Monitoring
-   Network Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring and CLI Monitoring

Professional Edition

$145.00

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Hyper-V Monitoring and CLI Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Enterprise (Base Product)

$4,595

Flat Rate,Per Year

It includes:

-   Availability Monitoring
-   CSV Discovery
-   Discovery of Virtual Environment
-   Hyper-V Monitoring
-   Interface Monitoring
-   Layer 2 Discovery
-   MS SQL Monitoring and CLI Monitoring
-   Multi-Site/ Distributed Network Monitoring
-   Network Discovery
-   Schedule Discovery
-   Single Node Discovery
-   SNMP Monitoring
-   WMI Monitoring

Value for money

4.7 (305)

4.7

Based on 305 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[

Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (324)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (324)

4.6

Based on 324 reviews

## User reviews

Overall rating

4.6

Based on 334 reviews

Filter by rating

5(201)

4(127)

3(6)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Jaskaran B.

IT Engineer

Machinery

### "Reliable and Comprehensive Network Monitoring Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2026

Overall, my experience with ManageEngine OpManager has been very positive. It provides reliable network and infrastructure monitoring, useful alerts, and detailed performance information. It has helped with proactive troubleshooting and identifying network issues before they become major problems. It is a useful solution for IT teams that need centralized visibility across their infrastructure.

Pros

The biggest advantage of ManageEngine OpManager is its centralized network monitoring and visibility. It makes it easy to monitor network devices, servers, bandwidth, performance, and availability from a single dashboard. The real-time alerts and performance metrics are particularly useful for identifying issues quickly and reducing downtime.

Cons

The initial configuration and setup can take some time, especially when monitoring a large number of devices or configuring different monitoring requirements. The number of available features can also feel overwhelming for new users, so some time is needed to become familiar with the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Hiralal G.

IT manager

Banking

### "Powerful Network and server monitoring platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 9, 2026

Our overall experince with manage engine Opmanger has been positive the solutions provides comprehensive visibility into our IT infrastructure including servers network devices VM and critical services from single console.

Pros

provides a centralized and user-friendly platform for monitoring the entire IT infrastructure, including servers, networks devices, virtual machines, storage and applications.

Cons

Opmanager is a powerful monitoring solution some advanced configurations and customizations can be compels and require additional effort to implement. The user interface can occasionally feel cluttered when managing a large-scale environment with numerous devices and alerts.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

UK

Uttam kumar S.

Senior Server Engineer

Information Technology and Services

### "ood Infrastructure Monitoring Tool with Easy-to-Use Dashboards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2026

Overall, my experience with ManageEngine OpManager has been good. It is easy to use and gives a clear view of the complete infrastructure from one place. I mainly like the monitoring, dashboards, alerts, and reporting features, which make it easier to identify performance and availability issues. It works well for monitoring servers, network devices, and other infrastructure components. There is a learning curve for some advanced configurations, but once everything is properly configured, day-to-day monitoring becomes much easier. Overall, I would recommend OpManager for organizations looking for a centralized and reasonably easy-to-manage infrastructure monitoring solution.

Pros

The biggest advantage of ManageEngine OpManager is its ease of use and centralized infrastructure monitoring. It provides good visibility into servers, network devices, applications, CPU/memory utilization, availability, and performance from a single dashboard. I particularly liked the customizable dashboards, flexible monitoring options, and alerting capabilities. It is relatively easy to configure and provides useful reports for troubleshooting and capacity planning. The integration with other ManageEngine products is also helpful for organizations already using the ManageEngine ecosystem. Overall, OpManager provides good value for money for organizations looking for a centralized infrastructure monitoring solution without an overly complex learning curve.

Cons

One thing I like least is that alerts can sometimes be too many, especially when monitoring a large number of servers and network devices. It takes some time to properly tune the alerts and avoid unnecessary notifications. Some advanced configurations and custom reports are also not very straightforward and may require additional troubleshooting. Occasionally, monitoring data or device status may not update as expected, so we need to check the configuration or restart the monitoring service. Overall, the product is good, but the alert management and advanced customization could be simpler.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Varsha S.

Assistant Manager- IT network

Banking

### "I can give 10/10 rating to OP manager and can suggest anyone to use its services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

Pros

As we are using OP manager for montoring purpose, this make our work very smooth as its services are best for Network devices monitoring

Cons

Montioring tool is the best way to make our work very smoothly and easy to work, i can suggest this to enyone.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AA

Abdulhalim A.

head of infrastructure and support

Non-Profit Organization Management

### "Head of technical support and infrastructure "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 3, 2026

A good and reliable monitoring solution that helps the IT Department monitor the Association’s infrastructure efficiently.

Pros

Easy and effective monitoring of the Jordan Engineers Association’s network and servers, with useful alerts and dashboards.

Cons

Some advanced configurations and customization options can be complex and may require additional time to set up and understand. The initial configuration can also be improved to make deployment easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Gavin D.

Network Systems Administrator

Education Management

### "Powerful, Affordable Network Monitoring with a Smooth Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2026

Overall, OpManager is a fantastic, reliable solution. It delivers everything you need for robust network visibility without the bloated price tag of competing software. After a short period of getting used to the platform, daily navigation and monitoring become effortless.

Pros

The cost-to-performance ratio is exceptional compared to other enterprise monitoring tools. Once you get through the initial setup, the interface is incredibly intuitive, making network monitoring and alert management feel like second nature.

Cons

There is a slight learning curve at first while navigating the initial configuration options and deep settings, but it resolves quickly as you get familiar with the system.

Switched from

[Server & Application Monitor](https://www.capterra.com/p/179418/Server-Application-Monitor/)

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Cost of the product as they got bought out

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Reasons for choosing ManageEngine OpManager

Cost and ease of use. OpManager seemed to be the best middle ground

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Anand M.

Assistant Manager

Banking

### "Strong Monitoring Capabilities with Valuable Operational Insights"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 2, 2026

Pros

Centralized monitoring, real-time alerts, intuitive dashboards, and strong visibility into network and infrastructure performance. It helps reduce troubleshooting time and improve service availability.

Cons

Advanced customization and alert tuning can be somewhat complex, and the interface could be more streamlined for managing large-scale environments. However, these are minor limitations compared to its overall monitoring capabilities

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BJ

Bhupendra J.

Manager

Banking

### "Comprehensive Network Monitoring with Powerful Automation, But Expect a Steep Learning Curve"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 2, 2026

ManageEngine OpManager serves as a highly reliable and comprehensive network monitoring platform that successfully unifies performance tracking, device health, and automated alerting into a single pane of glass. While the initial setup and complex interface require a steep learning curve for new administrators, its robust device discovery, deeply granular dashboards, and proactive troubleshooting tools ultimately save significant time and prevent critical infrastructure downtime.

Pros

providing complete, real-time visibility into network health through its powerful automated device discovery and highly customizable performance dashboards.

Cons

The initial configuration process is highly complex, and the cluttered user interface requires a steep learning curve for new administrators to navigate effectively.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MS

Maruti S.

Deputy Manager

Banking

### "True Full-Stack Monitoring in a Single, Manageable Package"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 2, 2026

It flawlessly handles real-time tracking of routers, switches, firewalls, servers, and virtual infrastructure (VMware, Hyper-V) using standard protocols like SNMP and WMI

Pros

This tool provides the monitoring of networks, servers, databases, bandwidth, and applications into a single platform

Cons

It connects cleanly with other ManageEngine productsWhile integrating with third-party software requires extra manual effort.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Adam G.

Systems Engineer III

Transportation/Trucking/Railroad

### "Lucky to find OPManager"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 26, 2026

Our overall experience is very positive. We look like rock stars, saving the company a huge amount of money. We get 95 percent of the features from our old software, and reports are much better than our old solution. We even made a customized interface for VPs to give them a quick look at system health.

Pros

We were priced out of some competitive software. The value of the product is the biggest draw. The product is also very easy to setup. We had it up and running in two hours, and it started alerting us. we had the entire team on the other product for setup and now we have two people taking point.

Cons

Learning a new product is always a challenge. OPManager does things differently from what we are used to. we also experianced some bugs in the demo build we started with.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

We were priced out of renewal. They wanted almost a quarter of a million to renew.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

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