# Page 3 | ManageEngine OpManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ManageEngine OpManager the right Network Monitoring solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews

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ManageEngine OpManager

4.5 (255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ManageEngine OpManager

## Showing most helpful reviews

Showing 51-75 of 255 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GB

Ganesh B.  
Manager IT  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "OPM for easy infra monitoring "

July 10, 2025

5.0

Good to use for small scale company, cost effective product, easy plug and play use. Lots of articles for self learn and use.

Pros

Easily monitor N number of various flavour device linux, windows , storage in single dashboard view.

Cons

Nothing on cons, all basic features will used. Some device MIB values are not available. So not able to add some old storage

Review Source

VK

Vaishali K.  
IT Asset Manager  
Banking  
Used the software for: Less than 6 months

### "Best Solution for IT Asset Management"

December 5, 2025

5.0

Overall it was good and pleasant experience, user friendly and effective in streamlining current asset management related processes

Pros

360 degree asset visibility, great features and functionalities to overcome daily operational challenges

Cons

Physical asset lifecycle management could be more better and automated. Currently, we have to track support details manually.

Switched from

[ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/)

Expensive and limitation in discovering assets

Review Source

NS

Narender S.  
Senior Network Administrator  
Facilities Services  
Used the software for: 6-12 months

### "Cost effective IT monitoring tool"

June 9, 2025

4.0

Overall experience is very good. I am effectively able to do my all the operations related jobs like monitoring, backups, interfaces, utilization levels, CPUs etc.

Pros

Easy to use Cost effective Covers most parts of the day-to-day operations like monitoring, backups etc.

Cons

I have purchased this product recently and it is taking time to get stabilized after resolving some teething issues.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing ManageEngine OpManager

Covers all aspects of the Network operations, Ease of usage, Simple presentation & Good Support.

Review Source

IA

Islam A.  
IT Manager  
Real Estate  
Used the software for: 6-12 months

### "A Robust Network Monitor for Traditional IT Infrastructures"

July 8, 2025

5.0

OpManager effectively monitors a wide range of devices—servers, routers, switches, firewalls, virtual machines, etc.—with real-time performance metrics.

Pros

It supports a wide range of devices (routers, switches, firewalls, servers, VMs, etc.)., Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs.

Cons

Complex Initial Setup for Larger Environments, There are many nested menus and sections, which can hinder quick navigation until you're familiar with the platform.

Review Source

HM

Hassan M.  
Senior Software Development Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "Track dependencies between virtual and physical layers properly"

April 28, 2025

4.0

Pros

The ability of OpManager to monitor physical as well as virtualized environments at once was particularly valuable in my use. Monitoring VM performance metrics in alignment with the host system stats is a big plus that contributed to better management of hybrid systems.

Cons

Functional behavior I found was inconvenient was that when adding very large vmware clusters, it sometimes required further configuration to get performance counters perfectly synched across each node.

Review Source

ES

Eser S.  
Computer Engineer  
Higher Education  
Used the software for: 1-2 years

### "Automation of fault detection influenced daily operations"

April 11, 2025

4.0

As part of the multi-site monitoring scheme, OpManager proved to be indispensable. I was able to decrease MTTR because it provided the details insight of health status of devices and condition of service from the application layers.

Pros

I found it convenient to correlate the performance of the devices with the behavior of the network with the help of OpManager. For example, I was able to use it to monitor interfaces for errors and packet drops to identify links that are failing ready to bring down the entire network.

Cons

I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads. In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices.

Review Source

ZS

Zahid S.  
Cloud Platform SME  
Events Services  
Used the software for: 1-2 years

### "Excellent Monitoring tool"

March 23, 2026

5.0

Easy Monitoring, prompt notification email, Dashboard View and Easy to onboard servers. I like the reading interface

Cons

Too much email notification.

Review Source

VR

Verified Reviewer  
IT Manager  
Machinery  
Used the software for: 6-12 months

### "Initial Phase of OpManager"

October 30, 2025

5.0

We have had OpManager for approximately six to seven months and all is well to this point. We are very happy at this time.

Pros

The ease of setting up and the ability to see all aspects of our network. Also, the Alarms generated that helps to improve the setup of our systems.

Cons

Have to setup SNMP on all hardware to get more accurate readings on the network. No other items to add at this time.

Review Source

NT

Nilam T.  
IT manager  
Building Materials  
Used the software for: 1-2 years

### "Network management "

June 18, 2025

4.0

Good product having everything under one product. We can monitor the network uptime downtime. Alerts

Pros

AI and integration also discovery of network devices and alerts mechanism. Scope of devices and security

Cons

Timely updates to customer regarding the new upgraded and features upgrated by zoho team it's helps customer to upgrade their products

Review Source

SP

Salahudeen P.  
Chief Financial Officer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Reliable monitoring backbone for our core infrastructure"

April 11, 2025

5.0

OpManager also provided me with clear Layered View of all the layers in infrastructure from the edge devices to the core routers. The preparation and detection of problems are easier and I know when to upgrade based on usage.

Pros

For me it was also interesting to map the layer 2 network and its topology. It is particularly used during an incident response when I need to determine link relations physically. I used it to identify failure domains during a recent trouble in the access switching domain.

Cons

The main problem I faced was when it was necessary to simultaneously create composite dashboards on different sites. It cannot let the widget to transfer data in between the locations dynamically without having to clone the data.

Review Source

MG

Margaux G.  
Operations Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Gave powerful network visibility with deeper probe into diagnostics"

April 11, 2025

4.0

With OpManager in my list of tools to use in managing my network, I have embraced a new way of doing things. Its real-time dashboards provide me the view I required whereas automated alert make my team on toes regarding important problems. To my running system it became critical infrastructure monitoring tool.

Pros

What I enjoyed most with OpManager was the real-time stats of network performance of routers switches or firewalls which were provided without any latency. Placing checks at the threshold level allowed me to identify bottlenecks in time.

Cons

The problem that I faced is OpManager does not auto-generate metrics for SNMP of some older devices. I had to do some mapping of the OIDs which I might have done during the configuration stage.

Review Source

YG

Yogesh G.  
CTO  
Financial Services  
Used the software for: 6-12 months

### "OpManager for transparent observation "

July 10, 2025

5.0

Pros

Ease of implementation. Wide Spectrum of observability stack. Using this for monitoring servers and database.

Cons

Can’t say anything specific possibly include APM into base packaging. It can help the applications monitoring with ease

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reason for choosing ManageEngine OpManager

Price and extensive overall monitoring support

Review Source

JK

Jasim K.  
Senior System and Security Engineer  
Insurance  
Used the software for: 2+ years

### "Powerful tool for device and network monitoring"

December 23, 2024

5.0

ManageEngine OpManager is a versatile network monitoring tool with several standout features. It offers a solid balance of features and value, with room for improvement in scalability and integration. Ideal For: SMBs and enterprises looking for a cost-effective, comprehensive monitoring tool.

Pros

Comprehensive monitoring, User-friendly interface, Extensive device support, Automation and alerts, scalability, and cost-effective.

Cons

There is no direct feature to capture device restart. Event logs monitoring needs to be improved

Review Source

AO

Adiel O.  
IT Head  
Financial Services  
Used the software for: 1-2 years

### "Beneficial in adding value to my working day"

April 18, 2025

4.0

Pros

The bandwidth utilization report in OpManager helped me to assess the bandwidth utilization of Application on core links. Before the project, there were many patterns that were not easily noticeable and when I used NetFlow data, I was able to enforce some traffic policies to enhance performance when busy.

Cons

There are occasions where the reporting engine is rigid in presenting historical bandwidth reports as per the selected date period. It required exporting the raw data into a spreadsheet for generating the trend reports beyond the static time intervals.

Review Source

JT

Jitendra T.  
It analysts  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best tool for monitoring "

June 18, 2025

4.0

Our overall experience with ManageEngine OpManager has been highly positive. The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues proactively.

Pros

I love the customizable dashboards—it gives me exactly the info I need at a glance also network device monitoring gives detailed information

Cons

Linux monitoring using ssh is tedious task because monthly basis’ credentials are changing but too change it on tool is difficult

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Need to monitor more parameters as zabbix monitoring is not thats good

Review Source

MR

Marvin R.  
IT Manager  
Education Management  
Used the software for: 1-2 years

### "Provided additional details to improve our troubleshooting"

April 25, 2025

4.0

Pros

The enhanced features of OpManager have been useful in expediting the troubleshooting procedures in detail. Measurable parameters that include latency, packet loss, and jitter are easy to acquire and therefore, once the status of the network is bad, it is quickly detected.

Cons

It was established that the alert thresholds within the system were not entirely implemented optimally. When used to set it up for complex workflows, it means the simple application is going to be very tedious and time-consuming.

Review Source

JD

Jhonny D.  
Senior IT Manager  
Construction  
Used the software for: 1-2 years

### "My most reliable ally when monitoring IT infrastructure"

April 18, 2025

4.0

Pros

With OpManager’s Layer 2 mapping, I was able to observe physical connectivity between our switch hierarchies. When a misconfigured upstream link led to a broadcast storm and I immediately identified the affected segment and cut it off before it spread to the other racks.

Cons

VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring. It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer.

Review Source

MP

Mike P.  
Network Analyst  
Education Management  
Used the software for: 1-2 years

### "Overall Take on Things "

October 15, 2025

4.0

Overall its a great set-up.

Pros

The GUI interface is good.

Cons

Setting up personalized dashboard is a bit tedious.

Switched from

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Needed something more robust

Review Source

FM

Faisal M.  
Senior Portfolio Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Helpful in the management of our large communication network"

April 21, 2025

4.0

Pros

The capacity of OpManager to oversee servers, storage units and other devices made it easy do get full network oversight. The dynamic and flexible dashboards and the detailed reports were useful for making efficient decisions and anticipating maintenance works hence reducing downtimes.​

Cons

In the beginning, it was necessary to add some old-aged devices into the system, which was quite a long process. There is a possibility of integration of this process for improving the experience of users.​

Review Source

HJ

Hassene J.  
IT Support Specialist  
Real Estate  
Used the software for: 6-12 months

### "Quickly increased my network uptime figures"

April 11, 2025

4.0

In my day to day working activities, OpManager offered a broader view of the network traffic patterns and the distribution of services offered in virtualized/duplicate and physical server systems. On the proactive alerting we have been able to minimize on more link downtime incidents.

Pros

The one which I found most useful is the performance monitoring of the virtual devices. In my case I utilized it in association with a VMware environment, and was impressed with its ability to identify hosts and VMs while monitoring the CPU, memory and disk usage among others.

Cons

Delay was observed in NetFlow configuration process. Flow exporters were implemented and installed in a longer time than planned, and there were no templates for some models of routers.

Review Source

CG

Cynthia G.  
Administrative Chief  
Retail  
Used the software for: 1-2 years

### "Gave us visibility into network behavior like never before"

April 10, 2025

4.0

Pros

I appreciate that OpManager is used to monitor important devices and services in the organization’s network in real time. The SNMP-based alerts are accurate and timely which allowed us to address the problem before it brought about significant disruption.

Cons

There are occasions when detailed bandwidth for given interfaces is not reported down to hours that would be most congested. I have had to bring out other tools into the process sometimes and this has slightly reduced the efficiency of the process.

Review Source

AO

Amer O.  
IT Manager  
Machinery  
Used the software for: 1-2 years

### "Maintain the performance of the network at optimal level"

April 10, 2025

4.0

Pros

I can easily track CPU, memory and interface data of several hundreds of endpoints using OpManager and do not get confused. It helped us to identify decline in performance level and schedule the maintenance to ensure its smooth execution.

Cons

I have come across one challenge, and this is how to set up some of the third-party device templates. The auto discovery sometimes fails to discover SNMP credentials and this leads to devices being partially monitored.

Review Source

EC

Emma C.  
Plant and Quality Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Gave a flow to our response manufacturing"

April 10, 2025

4.0

Pros

OpManager informs me as soon as a router or switch goes off line with the context that I need in order to act. I have saved myself several times from situations that can be described as cascading failures because I was able to identify the root causes in a matter of seconds at most.

Cons

The automated workflow feature sometimes becomes frozen while working with mixed devices, especially those devices that are not native ones. I had to manually override few automated processes out of which.

Review Source

IS

Israel S.  
Application Monitoring  
Telecommunications  
Used the software for: 6-12 months

### "Customizing Notifications and Overcoming Limitations in Software"

April 11, 2025

5.0

Good, alerts are consistent, and you can customize most things according to your needs.

Pros

Easy to use and configure, on premises, good support.

Cons

Certain limitations but nothing you can't overcome.

Review Source

SS

Sheila S.  
IT Coordinator  
Construction  
Used the software for: Less than 6 months

### "Happy with OpManager"

December 1, 2025

5.0

Great, I'm happy with this experience. The team is comfortable with the IT software and services. Thank you!

Pros

Security, value for the money, being able to customization options, Network IP Management, Cloud and server Management.

Cons

Haven't had much of an issue, just a little bit of a learning curve. We worked through it with my team.

Review Source

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