# Page 7 | ManageEngine OpManager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ManageEngine OpManager the right Network Monitoring solution for you? Explore 255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews

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ManageEngine OpManager

4.5 (255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of ManageEngine OpManager

## Showing most helpful reviews

Showing 151-175 of 255 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mayuresh A.  
Technical Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "Nice tool to be for future"

March 5, 2025

4.0

Overall good tool but still few new features are in roadmap

Pros

Ui is good Also having many enhanced features related to app monitoring basically I am looking from observability perspective

Cons

Nothing specific but good new features proposed are yet to get live

Review Source

VR

Verified Reviewer  
Applications and Packaging Specialist  
Airlines/Aviation  
Used the software for: 1-2 years

### "Great UI tool for network monitoring "

June 12, 2024

5.0

In general, this product is skill-fully crafted to cater to individuals seeking a comprehensive view of their entire network, making it highly valuable for resolving issues. A standout attribute of this product is its ability to provide a consolidated overview of all equipment in a single location, enabling effortless monitoring of network status.

Pros

OpManager stands out for its intuitive graphical user interface and provides a range of choices for building NOC Dashboards. The automatic real-time alert system is remarkable, identifying newly added devices in the subnet. OpManager's user-friendly interface is exceptional, facilitating seamless integration with other ManageEngine products. With its extensive alerting features, users can effortlessly configure personalised alarms for different criteria. OpManager's monitoring capabilities extend to various network infrastructure components, including servers, routers, and virtualisation platforms.

Cons

The SMS notifications are not functioning as expected and frequently encounter disruptions. This is a persistent issue we frequently face with OPmanager. However, it is worth mentioning that we have not come across any technical complications with the product.

Review Source

MO

Moses O.  
Network Administrator  
Government Administration  
Used the software for: 2+ years

### "I highly recommend OpManager for any network monitoring and performance"

July 4, 2024

5.0

Pros

Customer support, Ease of implementation, Ease of use, Ease of integration

Cons

2FA is not streamlined. Sometimes the OTP delays locking you out of the system

Review Source

WL

Willem L.  
Chief Officer  
Education Management  
Used the software for: 1-2 years

### "Opmanager Review"

July 4, 2024

4.0

It has greatly improved our monitoring capabilities.

Pros

Timely and accurate alarms. The user interface is easy to use.

Cons

Servicedesk Plus integration needs some work to better integrate the two systems. User management is cumbersome.

Switched from

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

We implemented a few ManageEngine products in the company so it made sense

Review Source

BB

Brad B.  
Product Manager  
Government Administration  
Used the software for: 2+ years

### "Easy to install, easy to maintain"

July 11, 2024

5.0

Pros

How easy to install and integrate the system with all the other infra components.

Cons

Dealing with the support for resolving some technical issues could sometimes be challenging, as sometimes we get 2 or three different replies from different support agents on the same ticket!

Review Source

AF

Adrian F.  
CTO  
Consumer Goods  
Used the software for: 1-2 years

### "I use ManageEngine OpManager to monitor my network and keep it running smoothly."

September 8, 2024

4.0

Pros

The customizable dashboards and automated alerts make monitoring my network easy and efficient.

Cons

The interface can be a bit overwhelming at first and takes some time to get used to.

Review Source

PL

Pedro L.  
It  
Consumer Electronics  
Used the software for: Less than 6 months

### "I use ManageEngine OpManager to monitor all my network devices and servers in one place, it's a game-changer!"

October 3, 2024

3.0

Pros

OpManager offers comprehensive network monitoring and has a user-friendly interface, making it easy to manage my network.

Cons

The software can be a bit overwhelming at first, and the initial setup process could be more intuitive.

Review Source

SF

Stephen F.  
DevOps Engineer  
Computer Software  
Used the software for: 2+ years

### "Excellent network and server monitoring tool"

May 24, 2024

5.0

Pros

We've been using OpManager for over four years and really love the product. It's very comprehensive and has lots of really useful features at a very reasonable price. Very easy integration into our infrastructure. Once you've got familiar with the myriad of different settings it's very easy to use. Excellent customer support. Highly recommended.

Cons

The fact that the product is so comprehensive is possibly one of its downfalls. It feels like pieces have been bolted on over the years and finding your way round the settings can be frustrating at times.

Review Source

MW

Mercy W.  
IT MANAGEMENT ENGINEER  
Information Technology and Services  
Used the software for: I used a free trial

### "Op manager review"

September 2, 2024

5.0

Pros

It has very great features. It is easy to learn.

Cons

None at the moment. So far it has met my need.

Review Source

VR

Verified Reviewer  
Manager  
Media Production  
Used the software for: 1-2 years

### "ManageEngine OpManager: Automated Critical Infra Monitoring"

May 8, 2024

4.0

Pros

OpManager provides a unified dashboard that offers a holistic view of the our network infrastructure, including servers, devices and services.OpManager allows us to configure customizable alerts and notifications based on predefined thresholds or specific events. It monitors key performance metrics such as CPU usage, memory utilization, bandwidth consumption, and application response times, providing us with valuable insights into the health and performance of their network infrastructure. It supports distributed monitoring architectures and can scale to monitor thousands of devices across multiple locations. Overall, We love ManageEngine OpManager for its robust feature set, intuitive interface, and scalability, making it a valuable tool for us to efficiently monitor and manage our network infrastructure.

Cons

OpManager's licensing model is based on the number of devices or sensors being monitored, which can lead to significant costs for larger deployments, The abundance of options and configuration settings may lead to a steep learning curve. there are areas where it could streamline the user experience, optimize resource utilization, and improve integration capabilities to better meet the needs of users.

Review Source

BP

Belen P.  
Administrative  
Consumer Electronics  
Used the software for: I used a free trial

### "OpManager helps me track and manage my network devices effectively."

October 17, 2024

4.0

Pros

Easy monitoring and alerting system, saves time and effort.

Cons

Interface can be overwhelming at first, requires some time to get used to.

Review Source

DN

Dhanasekar N.  
Assistant Manager IT Operations  
Computer Software  
Used the software for: 2+ years

### "Opmanger your first stop network monitoring tool"

April 26, 2024

5.0

We have had a great experience working with Opmanager which is a strong, stable and user friendly.

Pros

User friendly interface and Dashboard Easy of setup and use. Features like server, VM, switch, router, firewall, printer monitoring. Option to add add-ins like APM, NCM. Good and strong support.

Cons

We have not found any Cons. Manage engine has a strong support team which resolves our issues.

Alternatives considered

[PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)

Review Source

Bimalendu Sekhar T.  
Technical Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Manage Engine OP manager review"

April 27, 2024

4.0

It is simple and handy tool to look after your infra with ease and efficiently

Pros

It is simple and handy tool to look after your infra with ease and efficiently

Cons

Mostly few improvement will be required in APM Database monitoring

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Due to overall features in OP manager we switch to this

Review Source

AA

Abel A.  
Management monitoring  
Retail  
Used the software for: 2+ years

### "Lo mejor del Monitoreo con OPMANAGER"

December 6, 2023

5.0

Me encanta la herramienta por que es un gran apoyo en la administracion de infraestructura y sobretodo para asegurar el buen funcionamiento y tener un rapido tiempo de respuesta ante una falla.

Pros

Es una herramienta muy amigable en el manejo mediante la interfaz grafica, adicional puedo monitorear varios dispositivos como server, url´s, router, firewalls, etc. y configurar los umbrales de alertamiento de acuerdo a mis necesidades, las alertas me llegan sin problema y adicional es muy actual y tiene mucha seguridad informatica

Cons

La actividad que se realiza por parte del administrador solo se puede ver en logs y no mediante una interfaz grafica.

Alternatives considered

[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reason for choosing ManageEngine OpManager

Appdynamic tiene un alto costo y me daba mas beneficios aunque tambien ocupa mas infraestructura por lo que yo necesito se adecuo muy bien opmanager.

Switched from

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[Nagios Log Server](https://www.capterra.com/p/152749/Nagios-Log-Server/)

Dynatrace Por el alto costo/beneficio ademas no es muy amigable y Nagios por la seguridad informatica ya que es una herramienta de codigo abierto ademas no es muy amigable

Review Source

SG

Shaun G.  
Director  
Hospitality  
Used the software for: 2+ years

### "Essential software for network monitoring at a reasonable cost"

April 3, 2024

5.0

Exceptional. I could not run the networks as efficiently as I currently am without this software.

Pros

On prem, allows complete control. The cost is something I can still afford. We are not a large business, just spread out over a large geographical area. Once it is setup, it really is just sit and watch.

Cons

The licensing modules are complex. The one product has a different license for almost every module it uses.

Reason for choosing ManageEngine OpManager

On prem, price and scalability were all essential.

Review Source

AT

Anish T.  
Sr. Infrastructure Engineer  
Fishery  
Used the software for: 6-12 months

### "Great Infrastructure monitoring tool at a reasonable price"

November 30, 2023

5.0

It has been great so far. It's working well for us. We like that it's easy to setup & intuitive. Customer/ Tech support is always fantastic whenever we need help.

Pros

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with. - Easy to setup. - Reasonable pricing. - We like the agentless monitoring. - Support team helped us during/ before/ after implementation.

Cons

\- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts. - URL monitoring - kerberos is not supported. - Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Reason for choosing ManageEngine OpManager

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.

Switched from

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

It was being managed by a third party vendor. We wanted to bring it in-house to save money & to have a greater flexibility.

Review Source

JG

Jordan G.  
System Administrator  
Financial Services  
Used the software for: 6-12 months

### "Great IPAM solution for smaller businesses."

December 20, 2022

5.0

We started out using OpUtils for the IPAM solution. As we wanted a more feature rich application that can support more devices, more reporting, and a better network overview, we opted for OpManager. The Purchase and implementation of this product was easy and quick. We use multiple ManageEngine products and have always found them easy to setup, use, integrate with each other, and their support is solid.

Pros

The setup of this product is easy and straight forward. It has a good management interface, easy to add devices and has a great IPAM interface.

Cons

The biggest issue I have with this software is by default it includes menu options for features that aren't included but additional purchases after the fact. Some of these cannot be disabled and it's annoying. It also has alerts it pushes daily, for me the ipv6 alerts are driving me mad. We don't use this, and I can't turn this alert off, so I see it every time I login.

Alternatives considered

[IPAM](https://www.capterra.com/p/104049/IPAM/)

Reason for choosing ManageEngine OpManager

The feature set for the money is just better. Maybe the interface isn't as pretty, but that's subjective anyways.

Switched from

[ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)

We wanted more features, and this was the next logical step.

Review Source

kiel H.  
MIS Director  
Mental Health Care  
Used the software for: 2+ years

### "Opmanager is a fantastic network monitoring tool at a fantastic price"

March 27, 2023

5.0

Opmanager has been great for us. I feel like our network team is constantly finding new functions or features we didn't realize it had. It has so much that you have a challenging time taking it all in.

Pros

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Cons

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

Alternatives considered

[Auvik](https://www.capterra.com/p/145245/Auvik/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing ManageEngine OpManager

Cost combined with the features we got for that price. This is on top of the integration we got with other ME products we already had.

Switched from

[Auvik](https://www.capterra.com/p/145245/Auvik/)

Auvik was very pricey and had TOO much information, but not showing a lot of relevant info without a ton of changes.

Review Source

AF

Adam F.  
CTO  
Banking  
Used the software for: 2+ years

### "OpManager is one of the best in the industry"

August 29, 2023

5.0

OpManager is a top application in our data center. We could not live without it!

Pros

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Review Source

RB

Rajneesh B.  
Technical Pre-Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Truly single pane of glass for monitoring Heterogeneous IT environment"

July 9, 2020

5.0

We love the fact that product has always been enriched upon, with new features and functionalities. Adore pro-active support from ME OpsManager support team. They do lots of seminar as well roadshows, so user engagement is always the top priority of ME OpsManager team.

Pros

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Cons

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

Alternatives considered

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Reason for choosing ManageEngine OpManager

Our varied client needs are, simplified UI, single pane of glassnot only for Server/Network/APM monitoring. But, should be flexible to manage firewalls, IPAM, SPAM, which other competitors simply cannot offer.

Review Source

Cesar Enrique P.  
Project Manager  
Telecommunications  
Used the software for: 1-2 years

### "OPManager a very useful tool"

August 4, 2023

5.0

We urgently need it to be able to monitor communications equipment from various providers in different countries of the Latam region and it was very easy to implement, its use is not complicated and on the contrary it is very useful, it provides many functionalities that I recommend exploiting

Pros

It is very easy and fast to implement in any environment.

Cons

It is a bit expensive and it took a long time to sign the contract

Alternatives considered

[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing ManageEngine OpManager

ease of deployment

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

due to the functionalities of the tool

Review Source

sP

shine P.  
Manager DC  
Automotive  
Used the software for: 2+ years

### "Single prodcut to manage your data center and branch location. Be it server/network/firewall all in "

July 24, 2021

5.0

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

Pros

The product is very good and easy to implement, configure and use. my devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA

Cons

I like everything in the product. I am very impressed with this tool

Alternatives considered

[Infraon IMS](https://www.capterra.com/p/187651/Everest-IMS/)[Nagios XI](https://www.capterra.com/p/152793/Nagios-XI/)

Reason for choosing ManageEngine OpManager

it a very good tool to implement and configure. the user interface is very good all my administrator are enjoying the tool. The tool is very good to prove the past issues that we have faces and how we have fixed the issues

Review Source

sC

sampath C.  
Executive - ICT  
Textiles  
Used the software for: 2+ years

### "Best NMS application for ICT professionals "

October 17, 2019

5.0

As an OPM Administrator I'm weekly & dally communicating with the Zoho Support. So, they have given good support service for my all the works. If any issues they are attending to work as soon as submitting support ticket. Team follow up is good recording our issues and solutions are providing with new releases also they explain about issue and difficult point in deeply. Team support is available even in the weekends . With overall experience I'm very much happy with ManageEngine.

Pros

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Cons

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

Alternatives considered

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Reason for choosing ManageEngine OpManager

Good support service, they identify our requirement and gave all the instruction with live demos. Their sales team also very punctual and gave best support to select product as we need.

Review Source

DH

David H.  
IT Administrator  
Utilities  
Used the software for: 1-2 years

### "OpManager Review"

April 15, 2024

5.0

Pros

Easy to setup and monitor my landscape and receive alarms

Cons

How many patches there can be and I sometimes run into installation errors with patches.

Review Source

MR

Martin R.  
Network Administrator  
Food Production  
Used the software for: 1-2 years

### "OpManager for the Win!"

December 4, 2023

5.0

Pros

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

Cons

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

Review Source

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