--- title: "folk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about folk Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/251534/folk/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # folk Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) folk ## What is folk? folk is the AI CRM for your entire sales motion. folk helps teams capture prospects, engage leads across channels, give everyone a shared view of every relationship, and surface the next actions that help close deals—all in one platform built for teams and their agents. - Prospect, enrich, and qualify the contacts worth your time - Interact with your leads on the channels they already use and keep conversations personal at scale - Keep all your team conversations in one place so you can simplify high-touch sales - Surface what to prioritize and the next actions your team should be taking to close more deals ## What is folk used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 46 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for folk?[Manage this product listing](https://www.g2.com/products/folk-folk/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### folk 4.5 (46) VS. [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $30 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (46) Ease Of Use 4.4 (4,394) Value For Money 4.5 (44) Value For Money 4.3 (3,522) Customer Service 4.5 (44) Customer Service 4.4 (3,532) ## folk alternatives [4.4 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251534/folk/alternatives/) ## FAQs about folk Overview ### Which roles and teams benefit most from folk? folk is most used by founders, CEOs, and other business leaders who manage customer, partner, and investor relationships from a shared contact database. Operations and project teams use it to track follow-ups and coordinate workflows, while marketing and advocacy teams organize outreach lists, campaign contacts, and relationship history. Answer based on 46 reviews Overview ### What company size and industries is folk built for? folk is built for small businesses, which account for 96% of reviewers, especially Marketing and Advertising teams (9%). It helps more than 5,000 teams manage customer relationships end-to-end and uncover growth insights, while also serving Education Management and Venture Capital & Private Equity organizations, each representing 7% of reviewers. Answer based on 46 reviews Features and Usability ### What are the key features of folk? folk offers contact management and a contact database, plus CRM tools for lead management, deal management, and sales pipeline management. It also includes email management, email tracking, calendar sync, workflow management, reporting and analytics, data import/export, shared contacts, tagging, and third-party integrations. Integrations ### Which third-party tools and platforms does folk integrate with? folk integrates with nine third-party tools, including Microsoft Outlook and Gmail for email, Google Calendar and Google Contacts for scheduling and contact data, LinkedIn Sales Navigator and Instagram for outreach, and Zapier for connecting additional apps. Dropcontact and HubSpot Agent Hub are also included in its integration catalog. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does folk offer? folk offers live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos provide self-paced reference materials for setup and feature review. Answer based on 4 reviews Getting Started and Support ### What customer support options does folk offer? folk offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as quick, competent, and personalized, with staff often solving migration issues directly. Some note response timing can feel inconsistent, but overall help is viewed as attentive and effective. Answer based on 5 reviews Features and Usability ### How easy is folk's user interface to use? folk provides a clean, uncluttered CRM interface that helps teams organize contacts, communication, and pipelines with little setup. Small business teams value its clear layout and customizable visual pipeline, while some users need time to learn certain features and want easier contact-list views, smarter grouping suggestions, and more dashboard customization. Answer based on 14 reviews Features and Usability ### Is folk easy to use for contact management? folk makes contact management approachable with straightforward imports, customizable fields, shared groups, and email-related tools. Small businesses and nonprofits often find it easier to adopt than more complex CRM software, though first-time users with large contact databases may face setup work, and some reviewers report bugs or a learning period for advanced features. Answer based on 13 reviews ## Features AI summary Based on 4,004 Contact Management reviews Capterra data shows that buyers of Contact Management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) folk supports all three of the features reviewers value most: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities give teams a central place to store contact details, manage relationship activity, and quickly find the right records, helping businesses stay organized, follow up more effectively, and make customer interactions easier to manage. Contact Database 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM 4.4 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Search/Filter 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Sales Pipeline Management 4.1 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Data Import/Export 4.0 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Import and export data to and from software applications Contact Management 4.4 (26) 76.92% of 26 reviewers that rated this feature as important or highly important Manage, organize, and store contact information folk 40 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Client Management: Manage contact details and communication with clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Nonprofits: Software specialized for non-profit organizations - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Contacts: Share contacts with other applications like Gmail and CRM - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (46) 4.1 Based on 46 reviews ## Pricing Value for money 4.5 (44) Free Trial [View pricing plan details](https://www.capterra.com/p/251534/folk/pricing/) Standard $30.00 Per User,Per Month Premium $60.00 Per User, Custom $100.00 Per User,Per Month Value for money 4.5 (44) 4.5 Based on 44 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[ LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)[ HubSpot Agent Hub](https://www.capterra.com/p/156024/Clearbit/)[ Dropcontact](https://www.capterra.com/p/218972/Dropcontact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (44) 4.5 Based on 44 reviews ## User reviews Overall rating 4.5 Based on 46 reviews Filter by rating Counts reflect reviews available in this feed. 5(25) 4(19) 3(1) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Steffi N. Co-founder and CMO Used the software for: Less than 1 year ### "Good CRM when you used Notion as a CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 31, 2024 Pros The contact management Linkedin connection Look and fill Cons Internal automation bewteen contact and company fields Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Partner Used the software for: Less than 1 year ### "Would recommend for small teams looking for a great CRM tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2025 So far, so good. We'd love to see some more features in the future. There are a few things like the gmail integration that does not work for us just yet, but overall we love folk and it has made our processes easier! Pros super easy to use, affordable and accurate! We looked for a few CRM options and folk stood out for us. Cons there are a few features we'd love to see but we can be patient (like an App version or the ability to create more view options per group). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. jojo K. Head of control and automation department Used the software for: I used a free trial ### "not ready for prime" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 30, 2023 Pros It's easy to get started. You can import your contacts from other sources, and folk CRM will automatically deduplicate and enrich them.It's customizable. You can create custom fields, groups, and workflows to meet your specific needs and the UI is very easy to use.It's collaborative. You can share contacts, deals, and tasks with other team members.it easy to integrates with a variety of other tools, such as gmail, outlook ... etc Cons it doesn't have a mobile appalso ther are some bug that makes it not ready for primeas you can see in the following videos i recorded :1- \[sensitive content hidden\] can't choose birthday from the calander modalalso when use autocomplete for phone and email it write it twice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. William L. Partner Used the software for: Less than 1 year ### "Great for Consultants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 26, 2025 Really nice - but I would have appreciated a 20 minute onboarding call with someone 1 on 1. Pros UI is super nice and very intuative. Slick and not boring. Cons that I cant do email sequences on my current plan.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Partner Used the software for: Less than 1 year ### "Amazing clean and functionality-rich CRM that lets me take control of my network" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2025 I've had a great experience so far. The support team is very helpful, and they even reached out for a check-in call a few weeks after I started the trial period. Pros Email distribution, easy list-building, and LinkedIn integration Cons The clean UX is great, but it's so clean that it feels like I'm not making the best use of that deep network/relationship data! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Giuseppe T. Managing Director Used the software for: I used a free trial ### "Why folk is perfect CRM for one single user as a Consultant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 26, 2025 Wasy to learn, quick to import csv file without any configuration, tutorial webinar very useful. I subscribed after one day! Pros Extension folkX to add contact in one click from Linkedin and G Mail Cons When I add a contact from Linkedin,sometimes name of Company is written in block letters (i.e. Tecnimont or TECNIMONT) so that you have to check everytime otherwise contact is going in incorrect group with no one else... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: Less than 1 year ### "Happy solopreneur with Folk" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2024 Very nice, intuitive, and streamlined. It's a tool that's perfect for me to grow my business and network. Pros Easy to set up, get going, and the extension makes a big difference with other tools on the market. Just what I needed. Cons Missing some CRM features that I'm sure will be coming soon (opportunities for instance) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jessica L. Owner Used the software for: Less than 1 year ### "A CRM that's easy to use with no learning curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 I was able to dive right in and start using folk without watching any tutorials. When I ran into problems with the data migration from notion, I contacted the support team and they quickly and effectively helped me solve that problem -- they actually did the work for me instead of giving me a to do list which saved me a lot of time and aggravation. folk is also quick whereas the table CRM I had set up in Notion was extremely slow and cumbersome. I also like the visual aspect of the pipeline that I can customize. I'm very pleased with folk. Pros The ease of use and there really was no learning curve. I had a challenge or two during the data migration phase, but your support team was quick, competent, and were able to solve the problem. I've also have rarely had the opportunity to meet with a team member via video chat to discuss my personal needs. Cons Nothing I can think of right now. A DM integration such as Kondo would be a good added feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Founder Used the software for: Less than 1 year ### "Solid CRM tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 13, 2025 Solid product that still has a little ways to go. The price is right but not having an app is a bit of a struggle for me. Pros It has a clean interface and integrates well with my email platforms. It's easy to look customers up and read previous communications Cons Lacking an app. Not a fan of using a web browser all the time as I use it at different times of the day and end up opening many browsers via my phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Cinematographer and Podcast Host Used the software for: Less than 1 year ### "Folk Review from a Creative Freelancer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 9, 2025 Simple. Easy to use. Less is more allowing me to adapt my Notion workflow with all the features I want for a CRM built right in. Pros It feel like home. Coming from being a Notion user it was like you build the CRM I have been trying to hack together for year. The fact that you can pull info from LinkedIn and IG with one click saves so much time and the reminders as so helpful for following up. Everything I need, nothing more, all in one place. Cons Pricing. I am Canadian so the dollar really hurts me. As a first time user and fan I'd love to receive a discount for the first year like other software companies have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/251534/folk/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs folk](https://www.capterra.com/compare/152373-251534/HubSpot-CRM-vs-folk) [Salesforce Sales Cloud vs folk](https://www.capterra.com/compare/61368-251534/Salesforce-vs-folk)