# Page 2 | folk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is folk the right Contact Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251534/folk/reviews --- folk 4.5 (46) [View alternatives](https://www.capterra.com/p/251534/folk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 2 - Reviews of folk ## Showing most helpful reviews Showing 26-46 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FO Francisco O. Director Marketing and Advertising Used the software for: Less than 6 months ### "Paid features not working, enrichment is buggy, no custom senders" April 17, 2025 1.0 Easy to use, technically challenging, many bugs in the product, no support available. Pros The Chrome extension is the easiest way to import leads into the CRM Cons Enrichment is not working, custom senders are not available, we can only connect Gsuite accounts. Review Source JR Jakob R. CEO Founder Staffing and Recruiting Used the software for: Less than 6 months ### "Easy to use CRM which is great if you use Linkedin a lot " December 4, 2024 4.0 Very easy to use. Good support. Have had a hard time scheduling a meeting though when I've had some specific questions. Pros It's close integration with Linkedin. Very easy to build lists. Cons Not much. Would want lists to be more customizable Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing folk Don't remember that now when I think about it Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Didn't use all the features. Not as great with Linkedin Review Source DM Davis M. COO Construction Used the software for: Less than 6 months ### "A frictionless experience" November 14, 2024 4.0 It's just my speed. Some processes are manual, but after a meeting with folk's product team I'm looking forward to future improvements. Pros It reduces friction for me tracking leads - something I hate doing. The more simplified and user-friendly, the better. Cons It currently lacks some tracking capabilities - like automatically tracking when deals move from one status to the next. I know it's in beta, but the dashboard as well could use some more customization. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too cumbersome - feature overload - made me hate going into it and I wanted something simple. Review Source VR Verified Reviewer General Partner and CEO Financial Services Used the software for: Less than 6 months ### "Helping me get a little more organized" April 28, 2025 5.0 Pretty good, but have only just been getting organized. Have not used email functionality and Im worried keeping my contacts updated in folk will be difficult...have over 6,000 to go through as a first time set up. Pros Simplicity and low price point. Import from gmail and Zapier functionality may be handy Cons Not able to see list of all contacts easily. Not intuitive enough to suggest groups based on gmail imports. Wish there were suggested groups from LinkedIn like -former colleagues, School connections, etc Review Source AI Aleksandra I. Head of Marketing Hospital & Health Care Used the software for: Less than 6 months ### "Folk is the Best" November 22, 2024 5.0 Super happy about it. All process are super easy, nothing to complain about. Pros The opportunity to create custom fields and tags and the BEST thing is the Chrome extension and being able to import leads immediately from SoMe! Cons Sometimes it is a bit overwhelming all the functionalities but overall it's a pretty great program where everything is thought out. Review Source GM Greg M. Marketing Manager Human Resources Used the software for: Less than 6 months ### "Great, almost perfect" November 11, 2024 4.0 I needed an easy to use/set-up CRM, I knew Folk Pros Easy to use, many templates, easy to set-up, reactive customer care Cons Email enrichment could be better, I had some issues with them, could be expensive when adding more profiles Review Source MF Matteo F. creative director Architecture & Planning Used the software for: Less than 6 months ### "ease of use with some lags" June 14, 2024 4.0 overall folk is simple to use, a good resource for anyone looking to start a CRM strategy with all the necessary tools. However if you are looking for a platform to keep track of everything on social media (LinkedIn in my situation), Folk might be a little bit limited Pros using folk came easy from day 1. it's very intuitive, simple and with a clear interface Cons I had some trouble with folk in managing the messaging, keeping track of contacted people and labeling Alternatives considered [Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[Dripify](https://www.capterra.com/p/215082/Dripify/)[Kanbox](https://www.capterra.com/p/10015445/Kanbox/) Review Source DK Dieter K. CEO Venture Capital & Private Equity Used the software for: 1-2 years ### "One of the best CRM & contact database with integrated email on the market" February 9, 2024 5.0 I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment Pros CRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline Cons Only 500 massages for professional version need to add a email signature feature like with Mailbutler Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Linkedin integration Individual mass emailings Review Source OD Olivier D. CEO Mental Health Care Used the software for: 6-12 months ### "CRM as simple as it should" February 13, 2024 4.0 Folk is improving the product on a weekly basis... Client service is the best I have seen for such product - they are building a community around the product and listen to clients.., Pros Integration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy Cons No Master group with all contacts No cross-group custom fields No Mobile app Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing folk Simply Notion is not a CRM we are using both and will explore how to best integrate both... Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Product became too expensive Hard to manage and VERY slow Review Source PM Paul M. Founder Design Used the software for: Less than 6 months ### "Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX" March 9, 2024 4.0 Great and great customer support ! Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Pros Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Cons There is no Statistic about Mailing (Opening rate, etc...) Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing folk Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Review Source VT Verna T. Operations Specialist E-Learning Used the software for: Less than 6 months ### "Folk Review from NewCampus" February 13, 2024 4.0 It has been great, but it really could be better with more features. I think the beauty of Folk is it's simplicity and not overcomplicating the contact management, but I feel there are crucial features still missing to make it truly the best! Pros We appreciated the ease of use of the program. How easy it is to import contacts and segment them. Cons I feel that there are still a lot of features missing: - Campaign management, using tags and folders \[or even archiving completed campaigns\] - A better template system for emails - Change log/history - Being able to export notes from contacts on a bulk csv - Deals pipeline for companies instead of contacts Alternatives considered [Attio](https://www.capterra.com/p/259360/Attio/) Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Airtable has become too complicated for us. Review Source TR Tarik R. General Manager Fund-Raising Used the software for: 1-2 years ### "Remila Tarik" February 10, 2024 4.0 Overall, as I started to use in the early stages, there was a lot of improvement and it's very useful for my business Pros I can manage, track and automate my mails and send them to a group of people with a lot of ease. It saves a lot of time. Cons Sometimes, it's not as fluid as I'd like. Some features have to be amended, like cc'd in mails. In messages, I have to dig in past messages to find messages I've sent . Also, the sequencing works only with certain mail address Review Source KS Konrad S. Co-CEO Non-Profit Organization Management Used the software for: Less than 6 months ### "Straightforward" February 27, 2024 5.0 Pros It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding. Cons It's still a bit rough around the edges (e.g. no option to undo an action) Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Dex](https://www.capterra.com/p/275020/Dex/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing folk better UI, simpler, better customer support, team functions Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Having a highly specialized tool just beats the can-do-anything tools. Review Source VR Verified Reviewer COO Education Management Used the software for: Less than 6 months ### "1 Click Enrichment " March 12, 2024 4.0 Customer service is AWESOME - super fast and helpful. It's a light weight solution with a great price and perfect for a start-up getting its feet under them. Pros Love how easy it is to use and set up. The 1 click enrichment is awesome and has saved me a lot of time searching for contacts. I also love that I can customize almost any set up I want or need. Starting to plat around with the magic field to help with organization. Cons No revert function yet - have deleted a couple of contacts by accident and have to go back to the source to find it. While easy set up is a + it's also a slight draw back bc the folder creation can get out of control. Review Source SG Steven G. Founder Human Resources Used the software for: Less than 6 months ### "Ease of use" February 13, 2024 5.0 Excellent experience so far with the product and I must say that the customer support team are exceptional too. Pros I was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too. Cons The only thing I've encountered is that on my subscription package I would like more email sends per month. Alternatives considered [Attio](https://www.capterra.com/p/259360/Attio/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing folk folk is just much more intuitive and easy to use Review Source SW Sean W. Founder Entertainment Used the software for: 6-12 months ### "How to deal with Folk" February 9, 2024 5.0 Pros Folk is simple. This is what first drew me to it, and it's what has kept me around. Other CRMs try to do too much, but Folk knows what it needs to be, and it executes it well! Cons I think if in future updates it automatically moves contacts through a pipeline, as you have to do it manually if you're batch contacting people, it makes it a long process. Review Source TH Thomas H. CEO Investment Management Used the software for: 6-12 months ### "Second to none when it comes to CRM" March 13, 2024 5.0 Pros \-Constantly improving -Easy to use -Pricing -Integration with gmail Cons \-Contact status not indicated at the company level Review Source CH Charlie H. Director of Compliance and Regional Sections Non-Profit Organization Management Used the software for: Less than 6 months ### "Love working with Folk" February 28, 2024 4.0 It is a great little CRM for small businesses and associations. Pros Folk is a great option for a small business or non-profit looking for a "no-frills" CRM at a reason able price. Tools such as sales force are much too complex and expensive considering our needs. I like the way you can upload contacts into Folk. I also appreciate being able to set up emails in Folk and track details about them. Cons The user interface takes some time to learn. Review Source JO James O. Product Manager Broadcast Media Used the software for: Less than 6 months ### "Storipod - Microblogging Start up " March 13, 2024 5.0 Pros investor contact plug , i like that it was very easy to bulk message investors Cons capped messaging, it was not clearly stated in the offerings about the capped messaging used case. we saw unlimited where unlimited shouldnt have been Review Source BW Ben W. Founder Nanotechnology Used the software for: 6-12 months ### "Great CRM for Personal or Small Business Use" February 11, 2024 5.0 Pros Easy to use, flexible and a clean UI. Love that it connects to my Google account so can track all communication, and also send emails directly. Cons No major issues. Would be nice if it was a bit cheaper, but that seems to be the price of CRMs now. Review Source LQ Lance Q. Founder Computer Software Used the software for: Less than 6 months ### "Simple and easy to set up" February 10, 2024 5.0 Pros Relationship based contacts and messaging. Nothing complex. Cons Not enough reporting and analytics, such as tracking sales pipeline, or interactions. Review Source Similar Products Featured ## Related categories [Contact Management](https://www.capterra.com/contact-management-software/)[Mac CRM](https://www.capterra.com/mac-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.