--- title: "Page 2 | folk Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is folk the right Contact Management solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/251534/folk/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- folk 4.5 (46) [View alternatives](https://www.capterra.com/p/251534/folk/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of folk ## Showing most helpful reviews Showing 26-46 of 46 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use General Partner and CEO Used the software for: Less than 1 year ### "Helping me get a little more organized" April 29, 2025 5.0 Pretty good, but have only just been getting organized. Have not used email functionality and Im worried keeping my contacts updated in folk will be difficult...have over 6,000 to go through as a first time set up. Pros Simplicity and low price point. Import from gmail and Zapier functionality may be handy Cons Not able to see list of all contacts easily. Not intuitive enough to suggest groups based on gmail imports. Wish there were suggested groups from LinkedIn like -former colleagues, School connections, etc Review Source CEO Founder Used the software for: Less than 1 year ### "Easy to use CRM which is great if you use Linkedin a lot " December 17, 2024 4.0 Very easy to use. Good support. Have had a hard time scheduling a meeting though when I've had some specific questions. Pros It's close integration with Linkedin. Very easy to build lists. Cons Not much. Would want lists to be more customizable Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Didn't use all the features. Not as great with Linkedin Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing folk Don't remember that now when I think about it Review Source Director Used the software for: Less than 1 year ### "Folk feedback " November 22, 2024 4.0 Good - still working out whether I need something with more bells & whistles Pros Simplicity of set up and how to use it quickly. I also liked been able to get hold of customer service team although feedback isn't always consistent time wise and it would be good to get in a 24hr window. Cons Enriching doesn't seem to work very well / can't schedule exact times for reminders / not enough how to videos and the ones you have are too brief. Inconsistent customer feedback response times with no sense of when someone will come back to you. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too complex and not easy to use - navigation was not intuitive Review Source Davis M. COO Used the software for: Less than 1 year ### "A frictionless experience" November 25, 2024 4.0 It's just my speed. Some processes are manual, but after a meeting with folk's product team I'm looking forward to future improvements. Pros It reduces friction for me tracking leads - something I hate doing. The more simplified and user-friendly, the better. Cons It currently lacks some tracking capabilities - like automatically tracking when deals move from one status to the next. I know it's in beta, but the dashboard as well could use some more customization. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too cumbersome - feature overload - made me hate going into it and I wanted something simple. Review Source Head of Marketing Used the software for: Less than 1 year ### "Folk is the Best" December 4, 2024 5.0 Super happy about it. All process are super easy, nothing to complain about. Pros The opportunity to create custom fields and tags and the BEST thing is the Chrome extension and being able to import leads immediately from SoMe! Cons Sometimes it is a bit overwhelming all the functionalities but overall it's a pretty great program where everything is thought out. Review Source Marketing Manager Used the software for: Less than 1 year ### "Great, almost perfect" November 20, 2024 4.0 I needed an easy to use/set-up CRM, I knew Folk Pros Easy to use, many templates, easy to set-up, reactive customer care Cons Email enrichment could be better, I had some issues with them, could be expensive when adding more profiles Review Source CEO Used the software for: 1-3 years ### "One of the best CRM & contact database with integrated email on the market" February 12, 2024 5.0 I tested many CRM's and contact management apps but Folk is the best for my use as venture capital, real estate & family office investment Pros CRM & contact database with integrated email on the market Linkedin integration Individual mass emailings Excel like database and kanban view for pipeline Cons Only 500 massages for professional version need to add a email signature feature like with Mailbutler Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) Linkedin integration Individual mass emailings Review Source CEO Used the software for: Less than 1 year ### "CRM as simple as it should" February 14, 2024 4.0 Folk is improving the product on a weekly basis... Client service is the best I have seen for such product - they are building a community around the product and listen to clients.., Pros Integration with Linkedin is fire New Enrich feature is very efficient Email tool is very efficient and easy Cons No Master group with all contacts No cross-group custom fields No Mobile app Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Product became too expensive Hard to manage and VERY slow Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reasons for choosing folk Simply Notion is not a CRM we are using both and will explore how to best integrate both... Review Source Paul M. Founder Used the software for: Less than 1 year ### "Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX" March 13, 2024 4.0 Great and great customer support ! Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Pros Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Cons There is no Statistic about Mailing (Opening rate, etc...) Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing folk Folk the only one CRM with Linkedin Integration, Data enrichment & Great UX Review Source Managing Director Used the software for: Less than 1 year ### "A friend I deserved to meet soon. Its so Simple, yet Effective" March 13, 2024 4.0 Pros Deal Management, Contact Enrichment, Integrations etc Cons No mobile app and Mobile Web app will take more time to be as seamless as the desktop and web tools. Some issues with the upgrade payment links. But the team sorted it over emails. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Yesware](https://www.capterra.com/p/136698/Yesware/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Yesware](https://www.capterra.com/p/136698/Yesware/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review Source Tarik R. General Manager Used the software for: 1-3 years ### "Remila Tarik" February 12, 2024 4.0 Overall, as I started to use in the early stages, there was a lot of improvement and it's very useful for my business Pros I can manage, track and automate my mails and send them to a group of people with a lot of ease. It saves a lot of time. Cons Sometimes, it's not as fluid as I'd like. Some features have to be amended, like cc'd in mails. In messages, I have to dig in past messages to find messages I've sent . Also, the sequencing works only with certain mail address Review Source Konrad S. Co-CEO Used the software for: Less than 1 year ### "Straightforward" February 28, 2024 5.0 Pros It is streamlined and intuitive. It doesn't overwhelm with options and is just highly specialized in having the functions we needed. No overwhelming need for customization or onboarding. Cons It's still a bit rough around the edges (e.g. no option to undo an action) Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Having a highly specialized tool just beats the can-do-anything tools. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Dex](https://www.capterra.com/p/275020/Dex/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing folk better UI, simpler, better customer support, team functions Review Source COO Used the software for: Less than 1 year ### "1 Click Enrichment " March 13, 2024 4.0 Customer service is AWESOME - super fast and helpful. It's a light weight solution with a great price and perfect for a start-up getting its feet under them. Pros Love how easy it is to use and set up. The 1 click enrichment is awesome and has saved me a lot of time searching for contacts. I also love that I can customize almost any set up I want or need. Starting to plat around with the magic field to help with organization. Cons No revert function yet - have deleted a couple of contacts by accident and have to go back to the source to find it. While easy set up is a + it's also a slight draw back bc the folder creation can get out of control. Review Source Director Used the software for: Less than 1 year ### "Great product! " November 8, 2024 5.0 Amazing product really helped me clean up my sales process Pros Great UI & very customisable and intuitive Cons It would be great if there was an easier way to manage followups and tasks Review Source Steven G. Founder Used the software for: Less than 1 year ### "Ease of use" February 14, 2024 5.0 Excellent experience so far with the product and I must say that the customer support team are exceptional too. Pros I was searching for a way to manage and track my sales outreach activity and to automate email sending. I tried multiple products and I found folk to be by far the most intuitive. I've really enjoyed using it so far and the cost is great too. Cons The only thing I've encountered is that on my subscription package I would like more email sends per month. Alternatives considered [Attio](https://www.capterra.com/p/259360/Attio/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reasons for choosing folk folk is just much more intuitive and easy to use Review Source Sean W. Founder Used the software for: Less than 1 year ### "How to deal with Folk" February 12, 2024 5.0 Pros Folk is simple. This is what first drew me to it, and it's what has kept me around. Other CRMs try to do too much, but Folk knows what it needs to be, and it executes it well! Cons I think if in future updates it automatically moves contacts through a pipeline, as you have to do it manually if you're batch contacting people, it makes it a long process. Review Source CEO Used the software for: Less than 1 year ### "Second to none when it comes to CRM" March 14, 2024 5.0 Pros \-Constantly improving -Easy to use -Pricing -Integration with gmail Cons \-Contact status not indicated at the company level Review Source Director of Compliance and Regional Sections Used the software for: Less than 1 year ### "Love working with Folk" March 1, 2024 4.0 It is a great little CRM for small businesses and associations. Pros Folk is a great option for a small business or non-profit looking for a "no-frills" CRM at a reason able price. Tools such as sales force are much too complex and expensive considering our needs. I like the way you can upload contacts into Folk. I also appreciate being able to set up emails in Folk and track details about them. Cons The user interface takes some time to learn. Review Source Product Manager Used the software for: Less than 1 year ### "Storipod - Microblogging Start up " March 14, 2024 5.0 Pros investor contact plug , i like that it was very easy to bulk message investors Cons capped messaging, it was not clearly stated in the offerings about the capped messaging used case. we saw unlimited where unlimited shouldnt have been Review Source Founder Used the software for: Less than 1 year ### "Great CRM for Personal or Small Business Use" February 12, 2024 5.0 Pros Easy to use, flexible and a clean UI. Love that it connects to my Google account so can track all communication, and also send emails directly. Cons No major issues. Would be nice if it was a bit cheaper, but that seems to be the price of CRMs now. Review Source Founder Used the software for: Less than 1 year ### "Simple and easy to set up" February 12, 2024 5.0 Pros Relationship based contacts and messaging. Nothing complex. Cons Not enough reporting and analytics, such as tracking sales pipeline, or interactions. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.