# PitneyShip Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PitneyShip Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/251583/PitneyShip

---

# 

 PitneyShip Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PitneyShip

## What is PitneyShip?

PitneyShip is cloud shipping software that simplifies both shipping and mailing for small offices, online retailers, and enterprises. The intuitive UI makes it easy to print discounted shipping labels and stamps for USPS, UPS, FedEx, and other carriers, or you can leverage deeper integration with our Shipping, Tracking, and Address Verification APIs. PitneyShip is the only cloud-based shipping software that provides enterprise management and control for online stamp printing, USPS Certified Mail with electronic return receipt, and carrier rate shopping within a secure, scalable platform, complete with features like single sign-on, business rule automation, and compliance with cloud security standards. No matter the size of your business, there is a PitneyShip subscription to simplify your shipping and mailing.

## What is PitneyShip used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 143 user reviews

Reviews sentiment

Positive

93%

Neutral

6%

Negative

1%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Shipping / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PitneyShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pitneybowes.com&name=PitneyShip)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PitneyShip

4.6 (143)

VS.

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting Price

Contact vendor

Starting Price

$14.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (143)

Ease Of Use

4.5 (500)

Value For Money

4.5 (138)

Value For Money

4.4 (452)

Customer Service

4.2 (130)

Customer Service

4.3 (430)

## PitneyShip alternatives

Highest Rated

[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/)

## FAQs about PitneyShip

Overview

### What problems does PitneyShip solve?

PitneyShip solves slow, manual shipping workflows by letting teams compare carrier rates, print labels, verify addresses, batch recurring shipments, schedule pickups, and track deliveries from one place. Small businesses, home-based sellers, office administrators, accounting teams, and multi-location operations benefit most from reduced post office trips, fewer address errors, and better shipment visibility.

Answer based on 86 reviews

Overview

### Which roles and teams benefit most from PitneyShip?

PitneyShip is most used by business owners, office managers, and operations leaders who handle shipping, mailing, and postage across daily workflows. Administrative staff and reception teams rely on it to process outbound packages efficiently, while finance and executive roles use it to control mailing costs, track spend, and support smoother office operations.

Answer based on 141 reviews

Overview

### What company size and industries is PitneyShip built for?

PitneyShip is built for businesses of all sizes, but it is used mostly by small businesses at 87%, with accounting the top industry at 11%. It also serves midsize businesses at 7% and enterprises at 6%, with additional use across retail and non-profit organization management, each at 6%.

Answer based on 141 reviews

Features and Usability

### What are the key features of PitneyShip?

PitneyShip includes core shipping management tools like label printing, shipment tracking, and shipment price calculation, plus differentiators such as multi-carrier rate comparison across USPS, UPS, and FedEx. Reviewers also highlight address book management, postage management, delivery notifications, and presets or batch shipping for repeat mailings and office mailing.

Answer based on 65 reviews

Limitations

### Does PitneyShip have bugs or reliability issues?

PitneyShip works reliably for many teams, but technical issues and support delays come up often enough to matter. Office administrators and shipping staff mention login glitches, Device Hub or scale disconnects, and occasional system slowdowns, while some longtime users report stable day-to-day use once setup is complete.

Answer based on 37 reviews

Getting Started and Support

### What training and onboarding options does PitneyShip offer?

PitneyShip provides live online training, webinars, and videos to help teams get started. Live online sessions support guided instruction, webinars cover scheduled group learning, and videos offer self-paced reference for reviewing setup steps and product features.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does PitneyShip offer, and how do users rate the experience?

PitneyShip offers email/help desk, a knowledge base, and chat. Users report mixed support experiences: some describe helpful, polite assistance and quick issue resolution, especially during setup, while many others cite slow ticket follow-up, long chat waits, confusing routing, limited live help, and difficulty reaching the right representative.

Answer based on 37 reviews

Features and Usability

### How easy is it to print shipping labels with PitneyShip?

PitneyShip makes shipping label printing quick and convenient for daily mailing tasks. Small business teams, office staff, and home users like the easy label creation, address book, and carrier rate comparison, though some run into printer format quirks, limited batch options, or missing return-label and custom layout choices.

Answer based on 38 reviews

## Who uses PitneyShip?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 139 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 139 reviews

Administrative

51%

Administrative

51%

Entrepreneurs/ Owners

11%

Finance & Accounting

6%

Health & Medical

5%

Others

27%

Top industries

Based on 139 reviews

Accounting

38%

Health, Wellness and Fitness

17%

Non-Profit Organization Management

17%

Legal Services

14%

Other

14%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Price Calculation

4.6 (87)

71.26% of 87 reviewers that rated this feature as important or highly important

You get accurate, upfront shipping cost calculations with multiple carrier options and discounts. Reviewers appreciate being able to compare prices, save money, and budget effectively, noting that this aspect is quick, easy to use, and helps select the best shipping method.

Delivery Tracking

4.8 (84)

77.38% of 84 reviewers that rated this feature as important or highly important

It gives you real-time updates and delivery confirmations, helping you and your customers know exactly when packages arrive. Some reviewers find automated notifications and proof of delivery valuable for customer communication and reducing disputes about non-receipt.

Shipment Tracking

4.7 (70)

81.43% of 70 reviewers that rated this feature as important or highly important

It helps you track shipments in real time, keeping both you and your clients informed. Some users say this reduces customer inquiries, improves service, and provides peace of mind by showing up-to-date package locations and delivery statuses.

Shipping Labels

4.9 (52)

92.31% of 52 reviewers that rated this feature as important or highly important

With this capability, you can easily create and print clear, readable shipping labels in various sizes directly from your desk. Reviewers appreciate the time savings, flexibility for different shipping vendors, and consistent label quality that streamlines frequent mailing tasks.

Label Printing

4.7 (51)

88.24% of 51 reviewers that rated this feature as important or highly important

PitneyShip offers convenient label printing from your computer or label printer, supporting different package types. Users think the process is fast, reliable, and integrates well with devices like the Pitney Cube, making daily shipping tasks much easier.

Status Tracking

4.7 (76)

73.68% of 76 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

PitneyShip 36 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Ship packages/goods by aircraft

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Evaluate the accuracy of address matching software

Analyze and calculate business costs

Add customized logos and colors to align with company branding

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

It gives you real-time updates and delivery confirmations, helping you and your customers know exactly when packages arrive. Some reviewers find automated notifications and proof of delivery valuable for customer communication and reducing disputes about non-receipt.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Shipping products/goods by land

Information, data and reports that are being tracked over time

PitneyShip offers convenient label printing from your computer or label printer, supporting different package types. Users think the process is fast, reliable, and integrates well with devices like the Pitney Cube, making daily shipping tasks much easier.

Identify the physical location of an individual, asset, device, etc.

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

You get accurate, upfront shipping cost calculations with multiple carrier options and discounts. Reviewers appreciate being able to compare prices, save money, and budget effectively, noting that this aspect is quick, easy to use, and helps select the best shipping method.

It helps you track shipments in real time, keeping both you and your clients informed. Some users say this reduces customer inquiries, improves service, and provides peace of mind by showing up-to-date package locations and delivery statuses.

With this capability, you can easily create and print clear, readable shipping labels in various sizes directly from your desk. Reviewers appreciate the time savings, flexibility for different shipping vendors, and consistent label quality that streamlines frequent mailing tasks.

Integrates with shipping services

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Get Advice

We can help you find the software with the features you need.

Features

4.6 (143)

4.6

Based on 143 reviews

## Pricing

Value for money

4.5 (138)

Free Version

Pay-as-you-go

$0.00

It includes:

-   Box-Icon-to-Ship-and-Track-Packages
-   Buy & Print Postage
-   Compare Shipping Rates
-   Computer-Icon-to-Buy-and-Print-Postage
-   Ship & Track Packages
-   Print Shipping Labels

Value for money

4.5 (138)

4.5

Based on 138 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (130)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (130)

4.2

Based on 130 reviews

## User reviews

Overall rating

4.6

Based on 143 reviews

Filter by rating

5(101)

4(32)

3(9)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KW

Kimberly W.

Biller

Health, Wellness and Fitness

### "Dependable Pitney Bowes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2026

5 star rating as I have yet to have any issues using Pitney Ship whether I am mailing bulk envelope or small packages.

Pros

I appreciate the accuracy and the prompt delivery using Pitney Bowes along with saving money, which is definitely important these days. Thank you.

Cons

N/A. At this time I do not have anything I like least. Our machine is user friendly with many options and accurate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Hi Kimberly, Thanks for your review. We’re delighted to hear that PitneyShip has helped you save money while providing accurate postage and prompt delivery. It’s also great to know you’ve found the system user-friendly and reliable for everything from bulk mailings to small packages. We truly appreciate your 5-star rating and your kind words about the platform. Knowing that PitneyShip continues to meet your needs without issues is exactly what we strive for. Thank you for taking the time to share your experience and for choosing PitneyShip for your mailing and shipping needs.

PH

Peter H.

Internal Services GBS Tech I

Renewables & Environment

### "Pitney rocks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 8, 2026

my overall experience has been pretty good, now real issues its easy to use and operate and easy to show someone who has never use one before.

Pros

easy to use and operate. its user friendly and like the built-in address correction it has built in so you make use your address is correct.

Cons

its harder now to customize your postage, like if you need to add postage to an envelope for a certain amount, its not easy to do now

Alternatives considered

[NeoPOS](https://www.capterra.com/p/84998/NeoPOS/)

Reasons for choosing PitneyShip

past experience with Pitney and the customer service and rep

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2026

Hi Peter, Thank you for sharing your feedback. We’re glad to hear you’ve found PitneyShip so user-friendly, and that features like built-in address correction help make your shipping process more accurate and efficient. It’s also great to know the platform is easy to learn and simple to train new users on. We appreciate your feedback about customizing postage amounts and understand how important that flexibility can be. Your comments will be shared with our team as we continue to improve the user experience. Thank you as well for your continued trust in Pitney Bowes and for recognizing the support provided by our customer service team and representatives. We’re grateful for your loyalty and appreciate you taking the time to share your experience.

CM

Cynthia M.

COE

Apparel & Fashion

### "Cindy’s Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2026

Overall my experience has been exceptional. Addresses are confirmed and corrected if needed to meet postal shipping standards.

Pros

The ease and convenience to ship packages from home and skipping the line and wait at the post office.

Cons

Not being able to schedule a mail/package pick up directly from the PitneyShip website. This would provide me the opportunity to have packages picked up directly from my home by the postal service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Hi Cynthia, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the convenience of shipping from home and avoiding trips to the post office. It’s also great to know that the address verification feature has helped ensure your shipments meet postal standards and reach their destinations accurately. We appreciate your suggestion about scheduling USPS package pickups directly through PitneyShip. We understand how valuable that added convenience would be, and your feedback will be shared with our team as we continue to enhance the user experience. Thanks again for your kind words and for choosing PitneyShip. We’re happy to hear your overall experience has been exceptional.

RM

Robert M.

President

Computer Software

### "Great service at a great price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2026

I left Stamps.com to use Pitney Bowes mostly because the monthly fees beyond postage. PB is much cheaper and works so much better. No software to install or update. Everything just works!

Pros

Great pricing with no monthly fees. I print mostly envelopes and it works with whatever printer i have available.

Cons

Nothing at all. It does everything i need it to do. Wish i had found it years ago before i wasted so much on Stamps.com.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Cost was prohibitive and not a good value

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2026

Hi Robert, Thank you for sharing your feedback. We’re thrilled to hear PitneyShip has been a great fit for your mailing needs and that you’re enjoying the pricing, no monthly fees, and flexibility to print envelopes using the printer you have available. It’s great to know the platform does everything you need it to do. We truly appreciate you choosing PitneyShip and are glad to hear the switch has provided better value and ease of use. Thanks again for your kind words. We’re happy to provide a solution that keeps things simple, affordable, and working smoothly for you.

KM

Kathy M.

Resort Administrative Assistant

Hospitality

### "Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

May 6, 2026

We have been using PitneyShip for years and really like it. It is easy to learn and use. We recommend it.

Pros

Super easy to learn and utilize. We have several employees using the program and all have found it incredibly easy.

Cons

Contacting customer service is not very easy. It often takes multiple attempts to get questions answered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 11, 2026

Hi Kathy, Thank you for sharing your feedback and for being a long-time PitneyShip user. We’re so glad to hear that you and your team have found the platform easy to learn and use. It’s great to know that PitneyShip continues to support your shipping needs year after year. We also appreciate your honest feedback about contacting customer service. We understand how important timely and accessible support is, and we’re sorry to hear it has taken multiple attempts to get your questions answered. Your feedback will be shared with our team as we continue working to improve the support experience. Thanks again for your recommendation and for taking the time to leave a review.

AL

Angela L.

Business Operations Specialist

Non-Profit Organization Management

### "Business Operations Specialist "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 7, 2026

Overall, the experience has been wonderful. I have had no major setbacks utilizing the system. The set up was quick and successful.

Pros

The system is not complicated to use. I found it to be very straightforward and the steps were easy to follow.

Cons

The system turns on and instantly uses register tape without a transaction in place. It would be nice if the tape was not wasted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

JUAN M.

Parcel shipping coordinator

Furniture

### "AMAZING SREVICE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

Pros

AMAZING SERVICE, GOOD PRICES , GOOD CUSTOMER SERVICE, USE IT DAILY FOR WOPRK AND FOR OUR COMPANY....

Cons

I DONT HAVE ANY CONS ABOUT PINTEY BOWES. NOT REEALLY SURE WHAT TO PUT HERE OTHER THAN NO CONS ONLY GOOD THINGS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Juan, Thank you for the amazing review. We’re thrilled to hear you’re using PitneyShip daily and that you’ve had such a positive experience with our service, pricing, and customer support. It’s great to know the platform is delivering consistent value for your work and your company. We’re proud to be part of your shipping workflow and look forward to continuing to support your business.

RH

Rose H.

Fulfillment

Accounting

### "Convenience of PitneyShip"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Have used PitneyShip for many years and appreciate the website. It is easy to use and the convenience it offers me is truly worth it.

Pros

I appreciate the convenience of not having to go into the post office for my mailings. The website is easy to manage and I have not had a problem in the years that I have used PitneyShip.

Cons

I have trouble finding how to adjust the mailing date for my items since I don't always mail my items on the same day that I print my labels.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Rose, Thank you for your kind review and for being a long-time PitneyShip user. We’re glad to hear you enjoy the convenience of skipping trips to the post office and that you’ve found the website easy to manage over the years. It’s great to know the platform has been a reliable part of your mailing process. We also appreciate your feedback about adjusting the mailing date. We understand how important that flexibility is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your feedback and for your continued trust in PitneyShip.

AA

Andre' A. C.

Senior Messenger

Government Administration

### "Lifesaving piece of equipment!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Everything is great when it is up and working. I think it is a great tool for my office I would recommend it to anyone who's doing mailroom work. I Love It!

Pros

The remembering of the names. Fast and efficient. Makes my day go by smoothly. The printer helps with the time it takes to process each package.

Cons

The glitches that keep popping up with the sign in. I also couldn't send a package to a designated zip code. it wouldn't let me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Andre, Thank you for sharing your feedback. We’re glad to hear PitneyShip is helping your day run more smoothly and that features like address recognition and label printing are making your shipping process faster and more efficient. It’s great to know it’s been a valuable tool for your mailroom operations. We also appreciate you calling out the sign-in glitches and the issue with the zip code. We understand how frustrating that can be, and that is not the experience we want for you. Our support team would be happy to look into this and help resolve it. Thanks again for your recommendation and for sharing your experience. We’re happy to support your office’s shipping needs.

CW

Christina W.

Office Administrator

Legal Services

### "PitneyBowes-Great Option for Mailing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Representatives have been quick to respond when we have issues which is very rare. I believe I have called about 3 times in the period we have leased the meter which has been a few years. We have even had a person come out to our office to assist us. We are about 20 minutes from Fort Worth, TX but it can be an hour drive due to traffic.

Pros

Ability use both the meter and online app to add addresses, print postage. Both WiFi and network connection (we moved our machine and do not have a hard ethernet port available at new location - but can connect easily by WiFi)

Cons

Sometimes, there is a lag time or delay of postage but very rare. This usually occurs when there is heavy posting for all users but again is very rare.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2026

Hi Christina, Thank you for taking the time to share your experience. We’re glad to hear you’re enjoying the flexibility of using both the meter and online app, as well as the ability to connect via WiFi after your move. It’s great to know these features are helping make your shipping process more convenient and adaptable to your workspace. We also appreciate your note about occasional delays during peak usage times and your understanding that they are rare. It’s wonderful to hear our support team has been responsive and helpful when needed, including onsite assistance. Thanks again for your feedback and for your continued trust in PitneyShip. We’re happy to support your business.

[View all Reviews](https://www.capterra.com/p/251583/PitneyShip/reviews/)

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