# PitneyShip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PitneyShip the right Shipping solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251583/PitneyShip/reviews --- PitneyShip 4.6 (143) [View alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PitneyShip Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Jenny L. G Legal AssistantLegal Services, 201 - 500 employeesUsed the software for: Less than 6 months. “It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back.“ August 18, 2025 PH Peter H Internal Services GBS Tech IRenewables & Environment, 501 - 1,000 employeesUsed the software for: 1-2 years. “its harder now to customize your postage, like if you need to add postage to an envelope for a certain amount, its not easy to do now“ June 8, 2026 AS Alex S Licensed Veterinary TechnicianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Works adequately for our shipping needs since we have clients all over the state, makes it more convenient for them so they don't always have to come in to get refills.“ October 24, 2025 KW Khriston W ReceptionistAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like that you have to reset scales or go to post office for CERTIFIED MAIL still even after following prompts on PITNEY ship.“ October 24, 2025 AS Alex S Licensed Veterinary TechnicianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Being able to send our client the tracking number immediately helps keep everyone in the loop as far as their package goes.“ October 24, 2025 DB Davida B Senior beauty consultant.Cosmetics, Self-employedUsed the software for: 1-2 years. “More recently it has been changed. And it makes it a bit harder to navigate and negate what you need right away.“ January 16, 2026 PF Paula F Mary Kay DirectorCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “Shipping prices are less expensive than going to the Post Office. While working from home, having their app at my fingertips allows me to mail my products quickly to my customers. “ June 6, 2025 Jenny L. G Legal AssistantLegal Services, 201 - 500 employeesUsed the software for: Less than 6 months. “I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed.“ August 18, 2025 ## Showing most helpful reviews Showing 1-25 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenny L. G. Legal Assistant Legal Services Used the software for: Less than 6 months ### "I like PitneyShip!" August 18, 2025 5.0 Very Good. It's super fast and is keeping up with our client/matter numbers pretty well. The system doesn't go down too often, either. Pros It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back. Also, I get an email immediately afterward indicating that my letter/document has been sent and frequent updates to delivery. Cons I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed. Review Source Response from Pitney Bowes August 22, 2025 Hi Jenny, Thanks so much for the thoughtful review! We're really glad to hear PitneyShip’s helping speed things up for you—especially with all the mailing logistics that come with legal work. Getting instant email updates definitely beats waiting around for green cards! Sorry to hear you’ve had trouble with refunding unused postage. That shouldn't be a hassle, and we’d love to help—feel free to reach out if it’s still unresolved. We appreciate you sharing your experience, and we’re so happy PitneyShip is keeping up with your team’s needs! PH Peter H. Internal Services GBS Tech I Renewables & Environment Used the software for: 1-2 years ### "Pitney rocks" June 8, 2026 5.0 my overall experience has been pretty good, now real issues its easy to use and operate and easy to show someone who has never use one before. Pros easy to use and operate. its user friendly and like the built-in address correction it has built in so you make use your address is correct. Cons its harder now to customize your postage, like if you need to add postage to an envelope for a certain amount, its not easy to do now Alternatives considered [NeoPOS](https://www.capterra.com/p/84998/NeoPOS/) Reason for choosing PitneyShip past experience with Pitney and the customer service and rep Review Source Response from Pitney Bowes June 9, 2026 Hi Peter, Thank you for sharing your feedback. We’re glad to hear you’ve found PitneyShip so user-friendly, and that features like built-in address correction help make your shipping process more accurate and efficient. It’s also great to know the platform is easy to learn and simple to train new users on. We appreciate your feedback about customizing postage amounts and understand how important that flexibility can be. Your comments will be shared with our team as we continue to improve the user experience. Thank you as well for your continued trust in Pitney Bowes and for recognizing the support provided by our customer service team and representatives. We’re grateful for your loyalty and appreciate you taking the time to share your experience. JD Jeff D. President Construction Used the software for: 2+ years ### "BAD Oustsouced Customer Service" June 6, 2025 3.0 If you do not have any issues and software working fine, it is good, but if you run into a problem, good luck getting timely help! Pros The discounts from regular Postage & UPS Rates. If you are a frequent shipper this is a nice feature. Cons The Customer service is VERY POOR! They have outsourced this to a call center which appears to be in India and at times HARD to communicate with the rep and they really do not seem to care. Review Source Response from Pitney Bowes June 9, 2025 Hi Jeff, thank you for your review. We're glad to hear you’ve found value in the postage and UPS rate discounts. We’re sorry to hear about your experience with customer support. We know how important clear and timely help is, and we’ve shared your feedback with our support leadership so we can improve. Thanks again for taking the time to share your thoughts. CW Christina W. Office Administrator Legal Services Used the software for: 2+ years ### "PitneyBowes-Great Option for Mailing" April 6, 2026 5.0 Representatives have been quick to respond when we have issues which is very rare. I believe I have called about 3 times in the period we have leased the meter which has been a few years. We have even had a person come out to our office to assist us. We are about 20 minutes from Fort Worth, TX but it can be an hour drive due to traffic. Pros Ability use both the meter and online app to add addresses, print postage. Both WiFi and network connection (we moved our machine and do not have a hard ethernet port available at new location - but can connect easily by WiFi) Cons Sometimes, there is a lag time or delay of postage but very rare. This usually occurs when there is heavy posting for all users but again is very rare. Review Source Response from Pitney Bowes April 10, 2026 Hi Christina, Thank you for taking the time to share your experience. We’re glad to hear you’re enjoying the flexibility of using both the meter and online app, as well as the ability to connect via WiFi after your move. It’s great to know these features are helping make your shipping process more convenient and adaptable to your workspace. We also appreciate your note about occasional delays during peak usage times and your understanding that they are rare. It’s wonderful to hear our support team has been responsive and helpful when needed, including onsite assistance. Thanks again for your feedback and for your continued trust in PitneyShip. We’re happy to support your business. SH Susi H. Owner Consumer Goods Used the software for: 2+ years ### "Competitive Prices and User Friendly" October 25, 2025 4.0 I've been with you a LONG time. Starting with ship station, then shifted to Pitney Ship, SendPro and now Pitney Ship. Have had very few problems over the years, but it used to be much easier getting tech support. Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. I do miss being able to pick up the phone and talk to someone. Other than that, I am happy with the service. Just would like the scale and Device Hub to stay online. Pros The ease of use and competitive pricing. Love that I have an address book where names pop right up and that I can have presets for my mailers and boxes. It makes it quick and easy. Cons In the last couple of months I have had lots of issues with Device Hub. My scale goes offline continually and I am having to redownload it, then activate it. It did not do this in the past. Very annoying. I often just type in the weight, but would like to see this issue resolved. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reason for choosing PitneyShip The features matched or were similar to other vendors, but I generally only use USPS, so pricing was the reason I went with PB Review Source Response from Pitney Bowes October 27, 2025 Hi Susi, thank you for taking the time to share your detailed feedback and for being such a long-time customer! We’re so glad to hear you enjoy PitneyShip’s ease of use, competitive pricing, and helpful features like the address book and presets. We’re sorry to hear about the recent Device Hub and scale issues — that sounds frustrating, especially since it used to work smoothly for you. We appreciate you sharing this insight and will make sure it’s passed along to our support and product teams. Thank you again for your loyalty and for continuing to choose PitneyShip over the years — we truly appreciate your partnership! —The Pitney Bowes Team KZ Kim Z. Practice Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Pitney Bowes online" September 22, 2025 5.0 Easy to use. keeps track of shipments. decent prices, and overall good product. I like the fact that we can order supplies that print right along with the USPS products. Pros Ease of use and easy to keep track of shipments. The labels are easy to print and it maintains the address book for us. Cons nothing. I really like the product. I can't really say there is anything that I don't like about the program. It works for what we need. I guess I wish we didn't have to pay for the stamp paper sheets. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reason for choosing PitneyShip Less expensive. Easier to use. Pitney Bowes name Switched from [Pitney Bowes](https://www.capterra.com/p/10029961/Pitney-Bowes/) lease got too expensive for the lower volume when we went to EMR Review Source Response from Pitney Bowes September 30, 2025 Hi Kim, Thanks so much for sharing your feedback! We're glad to hear PitneyShip makes it easy to track shipments, print labels, and manage your address book. It’s also great to know you’ve found value in ordering supplies alongside USPS products. We hear you on the stamp paper sheets, and we’ll make sure your input is shared with our team. We truly appreciate you choosing PitneyShip for its ease of use, cost savings, and trusted Pitney Bowes name. We're grateful to support your practice’s shipping needs! CM Cynthia M. COE Apparel & Fashion Used the software for: 2+ years ### "Cindy’s Review " June 6, 2026 5.0 Overall my experience has been exceptional. Addresses are confirmed and corrected if needed to meet postal shipping standards. Pros The ease and convenience to ship packages from home and skipping the line and wait at the post office. Cons Not being able to schedule a mail/package pick up directly from the PitneyShip website. This would provide me the opportunity to have packages picked up directly from my home by the postal service. Review Source Response from Pitney Bowes June 8, 2026 Hi Cynthia, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the convenience of shipping from home and avoiding trips to the post office. It’s also great to know that the address verification feature has helped ensure your shipments meet postal standards and reach their destinations accurately. We appreciate your suggestion about scheduling USPS package pickups directly through PitneyShip. We understand how valuable that added convenience would be, and your feedback will be shared with our team as we continue to enhance the user experience. Thanks again for your kind words and for choosing PitneyShip. We’re happy to hear your overall experience has been exceptional. RM Robert M. President Computer Software Used the software for: 6-12 months ### "Great service at a great price" June 6, 2026 5.0 I left Stamps.com to use Pitney Bowes mostly because the monthly fees beyond postage. PB is much cheaper and works so much better. No software to install or update. Everything just works! Pros Great pricing with no monthly fees. I print mostly envelopes and it works with whatever printer i have available. Cons Nothing at all. It does everything i need it to do. Wish i had found it years ago before i wasted so much on Stamps.com. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Cost was prohibitive and not a good value Review Source Response from Pitney Bowes June 8, 2026 Hi Robert, Thank you for sharing your feedback. We’re thrilled to hear PitneyShip has been a great fit for your mailing needs and that you’re enjoying the pricing, no monthly fees, and flexibility to print envelopes using the printer you have available. It’s great to know the platform does everything you need it to do. We truly appreciate you choosing PitneyShip and are glad to hear the switch has provided better value and ease of use. Thanks again for your kind words. We’re happy to provide a solution that keeps things simple, affordable, and working smoothly for you. KM Kathy M. Resort Administrative Assistant Hospitality Used the software for: 1-2 years ### "Easy to Use" May 6, 2026 5.0 We have been using PitneyShip for years and really like it. It is easy to learn and use. We recommend it. Pros Super easy to learn and utilize. We have several employees using the program and all have found it incredibly easy. Cons Contacting customer service is not very easy. It often takes multiple attempts to get questions answered. Review Source Response from Pitney Bowes May 11, 2026 Hi Kathy, Thank you for sharing your feedback and for being a long-time PitneyShip user. We’re so glad to hear that you and your team have found the platform easy to learn and use. It’s great to know that PitneyShip continues to support your shipping needs year after year. We also appreciate your honest feedback about contacting customer service. We understand how important timely and accessible support is, and we’re sorry to hear it has taken multiple attempts to get your questions answered. Your feedback will be shared with our team as we continue working to improve the support experience. Thanks again for your recommendation and for taking the time to leave a review. KW Kimberly W. Biller Health, Wellness and Fitness Used the software for: 6-12 months ### "Dependable Pitney Bowes" June 8, 2026 5.0 5 star rating as I have yet to have any issues using Pitney Ship whether I am mailing bulk envelope or small packages. Pros I appreciate the accuracy and the prompt delivery using Pitney Bowes along with saving money, which is definitely important these days. Thank you. Cons N/A. At this time I do not have anything I like least. Our machine is user friendly with many options and accurate. Review Source Response from Pitney Bowes June 9, 2026 Hi Kimberly, Thanks for your review. We’re delighted to hear that PitneyShip has helped you save money while providing accurate postage and prompt delivery. It’s also great to know you’ve found the system user-friendly and reliable for everything from bulk mailings to small packages. We truly appreciate your 5-star rating and your kind words about the platform. Knowing that PitneyShip continues to meet your needs without issues is exactly what we strive for. Thank you for taking the time to share your experience and for choosing PitneyShip for your mailing and shipping needs. UN Uyen-Vy N. Pharmacist Hospital & Health Care Used the software for: 6-12 months ### "Awesome shipping solution!" May 1, 2025 5.0 Pretty good. Only issues were really the initial set up for account to be configured correctly and linking to the cube. Pros It integrates with McKesson! No more having to hand-type every address or updating manually. I really like the ability to email notifications to ourselves and the patient. Cons Can be hard to order supplies for it directly on Pitney website. Although I managed to order from Amazon using subscribe & save, so that works out. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) To integrate with McKesson Enterprise Pharmacy system Review Source BJ BILL J. OWNER Civil Engineering Used the software for: 2+ years ### "DISCOUNTED RATES AND EASY TO UTILIZE" June 4, 2024 5.0 Fast, reliable and discounted shipping costs Pros monthly membership fee, set-up, labels and shipping history Cons cost of the custom label printer if needed Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) monthly membership costs, shipping label fees and no discount for shipping costs Review Source Response from Pitney Bowes June 19, 2024 Thank you for leaving a great review, Bill. We're pleased to hear that you appreciate the pricing structure, set-up, and shipping history features; as well as its speed and reliability. In regards to the cost of our label printer, we strive to provide cost-effective solutions that are competitively priced and will keep your feedback in mind as we work on improving our offerings. If you have further questions, please be sure to contact our support team. Thank you again for your positive feedback. AO Addison O. Admin Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Quality Product for All-in-One Shipping" April 8, 2024 5.0 If your office produces enough in-house mail to require an efficient postage or shipping solution but not worry about a piece of postage machinery, PSP is your way to go. It is a more cost-efficient solution than a postage machine. Pros The software is easy to set up and use, making it a more suitable option for among various staff and office locations. The transparency of shipping options, requirements, and costs has made it simple to use the best service for a given mail piece. Cons I am a promoter of the software in full, and recommend it heavily. I do not see any cons to cause us to seek other options rather than provide recommendation for enhancement. PB has been receptive and responsive to feedback for PSP. Reason for choosing PitneyShip My company was originally leasing mail equipment with PB before switching to an outsourcing provider for bulk mail. We switched to PitneyShip for in-house mail and found an amazing solution to centralize our mailing needs among our regional offices. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) PitneyShip provided more flexibility for mailing options and reporting for our regional offices while keeping user access, funds and administration centralized. Review Source Response from Pitney Bowes April 17, 2024 Thanks for all of your great feedback, Addison. We're thrilled to hear that are you such a strong advocate of PitneyShip and that it has been instrumental in enhancing your shipping processes across your staff and locations. We're also glad to know that you've found the product to be so transparent and simple, which supports our efforts in creating a user-friendly and reliable shipping solution. Once again, thank you for taking the time to share your experience and insights. We look forward to continuing to serve you and your office with excellence. VA VICTOR A. Owner Arts and Crafts Used the software for: 2+ years ### "Pitney Shipping Survey" June 4, 2024 5.0 Pros Ease of generating shipping labels. Discount on postage and shipping Cons Sometimes, customer service is not always available Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Interface is cumbersome. Didn't have FedEx account add on. Review Source Response from Pitney Bowes June 19, 2024 Thanks for the PitneyShip review, Victor. We're glad to know that the label creation process has been so easy and that you've enjoyed the shipping and postage discounts. We hear you on your feedback regarding customer service and will forward that on to the team for their awareness. Regarding FedEx, if you have a multi-carrier plan you can use this support article link to learn how to properly set that up in Pitney. If you have additional questions, please don't hesitate to reach out to our support team. Thanks again for your feedback. https://www.pitneybowes.com/us/support/article/000084458/setting-up-a-fedex-account-in-pitneyship-pro.html EE Eric E. Shipping Manager Computer Hardware Used the software for: 2+ years ### "PitneyShip is Great but lack of printing return shipping label option. " March 27, 2024 5.0 Overall is great but still lack of some functions. Pros Compare all the carriers at one place. That's great. Cons lack of printing return shipping label option. Can't setup fedex account via PitneyShip. Reason for choosing PitneyShip great rate with UPS. If we can sign up with Fedex would make it ever better. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) ups.com too pricy(no discount) and stamps.com only provide usps' rate Review Source Response from Pitney Bowes April 2, 2024 Thanks for taking the time to share your feedback, Eric. We're thrilled to hear that you find our platform beneficial for comparing all carriers in a single place. Regarding your feedback around return shipping labels, we’re pleased to inform you that PitneyShip does support the creation of return labels. You can view this support article to learn more about the process: https://www.pitneybowes.com/us/support/article/000083230/creating-a-return-label-in-pitneyship-pro.html. Additionally, if you are subscribed to one of our multi-carrier plans, you have full access to FedEx rates, along with rates from other major carriers. To add FedEx as a carrier, go to Settings, Carriers, +Add Carrier, and select FedEx. JS Jennifer S. Owner Accounting Used the software for: 2+ years ### "Fast and Easy Shipping" June 9, 2025 5.0 Easy and great way to save time when shipping or mailing right from the office. Definitely would recommend and love using the product. Pros It is easy to use and can be done right at my computer. The time it saves to mail our letters and other items has made such an impact on our company. Directions are easy to use and customer service has been helpful when I have had to contact them for questions when we first started using it. Cons At the moment we have a machine that requires the stamps to be printed from a copier. It takes additional time to get completed but an upgrade on equipment is needed on our end. Review Source Response from Pitney Bowes June 12, 2025 Hi Jennifer, thank you for the fantastic review and for being a PitneyShip user for over two years. We're so glad it’s helped save time and made a real impact on your day-to-day mailing and shipping tasks. It’s great to hear that setup was smooth and that our support team was helpful when you were getting started. We appreciate your note about the copier-based stamp printing—sounds like an equipment upgrade could make things even more efficient! Thanks again for your kind words and recommendation. We’re happy to support your business! OR Olivia R. Owner Consumer Goods Used the software for: 2+ years ### "Awesome experience. " June 5, 2025 5.0 I have been using PitneyShip for a little over 3 years now, and it has been great. Saves me so much time on not having to stand in line at the post office. Pros Getting the discount on shipping is the best, but the simple design and use of the website is great. Cons The thing I like least is having to do a double login and having to login every time I go to the website, Because I use the same computer every time, It should leave me logged in. Review Source Response from Pitney Bowes June 9, 2025 Hi Olivia, thank you for the wonderful review and for being with PitneyShip for over three years! We're so glad it's helped save you time and made shipping simpler—especially with the discounts and easy-to-use website. We appreciate your note about the login experience. That can definitely be frustrating, and we’ve shared your feedback with our team as we look for ways to make it easier. Thanks again for sharing your experience. We're happy to support your business and look forward to continuing to make shipping even more convenient for you. GE Greg E. State Tax Manager Civil Engineering Used the software for: 1-2 years ### "Makes Life Easier" October 24, 2025 5.0 Great experience, I used to have to do a lot of return receipts at the post office and I no longer need to do those. Pros Very easy to use and I love being able to just drop of the items I am mailing. I like being able to get mail out quickly. Cons Because of the way my company is set up, I have to reload money every $200.00 and given the volume of mail, that can be a pain. Review Source Response from Pitney Bowes November 21, 2025 Hi Greg, Thank you for the fantastic review! We’re glad to hear that PitneyShip makes sending mail quicker and easier for you—being able to drop items off and keep things moving is exactly what we aim for. We appreciate you sharing the challenge around reloading funds in $200 increments. We understand how that can slow things down with higher mailing volume, and we’ll make sure this feedback reaches the right team. Thanks again for your kind words and for choosing PitneyShip. We're happy to hear it’s simplifying your return receipt process and overall workflow! TM Trish M. Mary Kay Future Director Retail Used the software for: 2+ years ### "Love to ship from home! " June 7, 2025 5.0 I have been shipping from home for years. I really love that I can track my shipments every single day. Pros This way if shipping is Fast and easy. I love the discounts. I really like shipping from home easily. Cons I love this way to ship. I have no cons. I do love when I ship it keeps all of my addresses saved for the next time. Review Source Response from Pitney Bowes June 9, 2025 Hi Trish, thank you for the amazing review! We’re so glad PitneyShip has made it easy and fast to ship from home—and that the discounts and saved addresses are making things even simpler. It’s great to hear how much you rely on tracking and that PitneyShip has been a trusted part of your business for years. Thanks again for sharing your experience. We're thrilled to support you and your shipping goals! DB Desmond B. Property Management Education Management Used the software for: 1-2 years ### "Time is worth it" June 6, 2025 5.0 Pros I don't have to leave my desk or office to ship anything out. Tracking is easy,I can put the email for the person sending the package. Cons International shipping I not use to it but some question are hard to answer with guidance to reference to. Review Source Response from Pitney Bowes June 9, 2025 Hi Desmond, thank you for your review. We're glad to hear PitneyShip has helped save you time by letting you manage shipments right from your desk—and that tracking and email notifications have been easy to use. We appreciate your feedback about international shipping. We know it can be confusing at times, and your input is helpful as we look at ways to improve the guidance we provide. Thanks again for sharing your experience. We’re glad to have you with us. EH Evert H. Office Admin Accounting Used the software for: 6-12 months ### "Easy Peezy" April 10, 2025 5.0 Like it way better than what we had been using having to guess on postage and rate with no comparisons to bounce off. Pros So Easy to use especially coupled with the Pitney Cube. Cons Stamps and Labels are in separate areas but its so minor it's negligible. Review Source Response from Pitney Bowes April 30, 2025 Hi Evert, thank you for sharing your experience with PitneyShip. We’re glad it’s been easy to use, especially with the PitneyShip Cube making the process even smoother. We appreciate you pointing out the separate areas for stamps and labels. Feedback like that helps us improve the overall experience. Thanks again for being with us. We’re happy to have you as part of the PitneyShip community. SM Sheila M. Business Office Manager and HR Director Hospital & Health Care Used the software for: 1-2 years ### "PitneyShip #1 in office mailing" June 9, 2025 5.0 I think PitneyShip is a very essential in office mailing. Anxious to see what new things PitneyShip will come up in the future. Pros The ease of printing myself and not having to go to the Post Office. The site is very user friendly, Cons Do not have any cons, but I would like to have the smaller stamps. Where there was 25 stamps per page as compared to 20. Review Source Response from Pitney Bowes June 12, 2025 Hi Sheila, thank you for the great review and for using PitneyShip! We're glad it's helped simplify your office mailing and saved you trips to the Post Office. We appreciate your suggestion about the smaller stamp sheets. Feedback like that helps us explore ways to offer more flexibility, and we’ve passed it along to our team. Thanks again for sharing your experience. We're excited to keep improving and bring even more helpful features your way! FJ Francine J. Admin Asst Hospital & Health Care Used the software for: 2+ years ### "Would Recommend " April 25, 2025 5.0 I've been using PitneyShip for years and that helps me out more than I can say. Pros Convenience, and I don't have to travel anywhere to by stamps Cons Stamp sheets get wasted because they don't print properly Review Source Response from Pitney Bowes April 30, 2025 Hi Francine, thank you for sharing your positive experience with PitneyShip and for being a loyal user over the years. We’re really glad it’s helping make your day to day easier. That’s exactly what we’re here for. We’re sorry about the trouble with stamp sheets not printing properly. Your feedback helps us improve, and it’s something we’re actively working on. Thanks again for your continued support. We truly appreciate it. DP Dee P. Church Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Long Standing Member of Pitney Bowes" April 29, 2025 5.0 Overall things work well could be better we would like to speak with a person and stop the recording calls. Pros Purchasing stamps and how it works very smoothly without having to go to the Post Office Cons I do not like that when you pay online the day your invoice is due you charge a late fee. If we pay a week in advance it is fine but the due date, we are charged a late fee of 40.00. Call to discuss it with your office we only get a tape recording nothing else. Review Source Response from Pitney Bowes May 12, 2025 Hi there, thank you for being a loyal Pitney Bowes customer and for sharing your experience. We’re happy to hear stamp purchasing has been smooth for you, that’s great to know. We looked into your billing concern and saw the payment was made a few days past the due date, which is why the fee was applied. Setting up autopay in Your Account is the best way to ensure you never get a late fee. We also hear your feedback on live support and are always working to improve access and communication. Thanks again for being with us, we truly appreciate it. SW Suzan W. Purchasing Government Administration Used the software for: 1-2 years ### "PitneyShip works well for my Agency" June 4, 2024 5.0 I highly recommend Pitney Ship to increase efficiency. Pros That all employees who send mail are able to use. It has saved us money. Cons The only cons is sometime the printer connection is lost. Review Source Response from Pitney Bowes June 19, 2024 Thank you for your review, Suzan. We're excited to hear that your employees have been able to benefit from PitneyShip and that it's been so cost-effective for your team. We apologize for any inconvenience caused by occasional printer disconnections - we'll escalate that internally to ensure that we can improve connectivity and overall user experience. If you continue experiencing that issue, please reach out to our support team so they can help to resolve. Thank you so much for your recommendation and for choosing PitneyShip. 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