# PitneyShip Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PitneyShip the right Shipping solution for you? Explore 139 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251583/PitneyShip/reviews --- PitneyShip 4.6 (139) [View alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PitneyShip Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Jenny L. G Legal AssistantLegal Services, 201 - 500 employeesUsed the software for: Less than 6 months. “It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back.“ August 18, 2025 KW Khriston W ReceptionistAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like that you have to reset scales or go to post office for CERTIFIED MAIL still even after following prompts on PITNEY ship.“ October 24, 2025 PF Paula F Mary Kay DirectorCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “Shipping prices are less expensive than going to the Post Office. While working from home, having their app at my fingertips allows me to mail my products quickly to my customers. “ June 6, 2025 DB Davida B Senior beauty consultant.Cosmetics, Self-employedUsed the software for: 1-2 years. “More recently it has been changed. And it makes it a bit harder to navigate and negate what you need right away.“ January 16, 2026 JA JEANNINE A OwnerAlternative Medicine, Self-employedUsed the software for: 1-2 years. “I feel there is definite security with the service, with accessing my accounts and with tracking packages.“ November 13, 2025 DE Dwight E Treasurer, Shipping and Handling ManagerInternet, 2 - 10 employeesUsed the software for: More than 2 years. “I would like to change label format to print a label and receipt on a half-page rather than a full page but have not found a way to do that.“ June 6, 2025 AS Alex S Licensed Veterinary TechnicianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Works adequately for our shipping needs since we have clients all over the state, makes it more convenient for them so they don't always have to come in to get refills.“ October 24, 2025 Jenny L. G Legal AssistantLegal Services, 201 - 500 employeesUsed the software for: Less than 6 months. “I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed.“ August 18, 2025 ## Showing most helpful reviews Showing 1-25 of 139 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenny L. G. Legal Assistant Legal Services Used the software for: Less than 6 months ### "I like PitneyShip!" August 18, 2025 5.0 Very Good. It's super fast and is keeping up with our client/matter numbers pretty well. The system doesn't go down too often, either. Pros It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back. Also, I get an email immediately afterward indicating that my letter/document has been sent and frequent updates to delivery. Cons I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed. Review Source Response from Pitney Bowes August 22, 2025 Hi Jenny, Thanks so much for the thoughtful review! We're really glad to hear PitneyShip’s helping speed things up for you—especially with all the mailing logistics that come with legal work. Getting instant email updates definitely beats waiting around for green cards! Sorry to hear you’ve had trouble with refunding unused postage. That shouldn't be a hassle, and we’d love to help—feel free to reach out if it’s still unresolved. We appreciate you sharing your experience, and we’re so happy PitneyShip is keeping up with your team’s needs! SH Susi H. Owner Consumer Goods Used the software for: 2+ years ### "Competitive Prices and User Friendly" October 25, 2025 4.0 I've been with you a LONG time. Starting with ship station, then shifted to Pitney Ship, SendPro and now Pitney Ship. Have had very few problems over the years, but it used to be much easier getting tech support. Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. I do miss being able to pick up the phone and talk to someone. Other than that, I am happy with the service. Just would like the scale and Device Hub to stay online. Pros The ease of use and competitive pricing. Love that I have an address book where names pop right up and that I can have presets for my mailers and boxes. It makes it quick and easy. Cons In the last couple of months I have had lots of issues with Device Hub. My scale goes offline continually and I am having to redownload it, then activate it. It did not do this in the past. Very annoying. I often just type in the weight, but would like to see this issue resolved. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reason for choosing PitneyShip The features matched or were similar to other vendors, but I generally only use USPS, so pricing was the reason I went with PB Review Source Response from Pitney Bowes October 27, 2025 Hi Susi, thank you for taking the time to share your detailed feedback and for being such a long-time customer! We’re so glad to hear you enjoy PitneyShip’s ease of use, competitive pricing, and helpful features like the address book and presets. We’re sorry to hear about the recent Device Hub and scale issues — that sounds frustrating, especially since it used to work smoothly for you. We appreciate you sharing this insight and will make sure it’s passed along to our support and product teams. Thank you again for your loyalty and for continuing to choose PitneyShip over the years — we truly appreciate your partnership! —The Pitney Bowes Team CW Christina W. Office Administrator Legal Services Used the software for: 2+ years ### "PitneyBowes-Great Option for Mailing" April 6, 2026 5.0 Representatives have been quick to respond when we have issues which is very rare. I believe I have called about 3 times in the period we have leased the meter which has been a few years. We have even had a person come out to our office to assist us. We are about 20 minutes from Fort Worth, TX but it can be an hour drive due to traffic. Pros Ability use both the meter and online app to add addresses, print postage. Both WiFi and network connection (we moved our machine and do not have a hard ethernet port available at new location - but can connect easily by WiFi) Cons Sometimes, there is a lag time or delay of postage but very rare. This usually occurs when there is heavy posting for all users but again is very rare. Review Source Response from Pitney Bowes April 10, 2026 Hi Christina, Thank you for taking the time to share your experience. We’re glad to hear you’re enjoying the flexibility of using both the meter and online app, as well as the ability to connect via WiFi after your move. It’s great to know these features are helping make your shipping process more convenient and adaptable to your workspace. We also appreciate your note about occasional delays during peak usage times and your understanding that they are rare. It’s wonderful to hear our support team has been responsive and helpful when needed, including onsite assistance. Thanks again for your feedback and for your continued trust in PitneyShip. We’re happy to support your business. JD Jeff D. President Construction Used the software for: 2+ years ### "BAD Oustsouced Customer Service" June 6, 2025 3.0 If you do not have any issues and software working fine, it is good, but if you run into a problem, good luck getting timely help! Pros The discounts from regular Postage & UPS Rates. If you are a frequent shipper this is a nice feature. Cons The Customer service is VERY POOR! They have outsourced this to a call center which appears to be in India and at times HARD to communicate with the rep and they really do not seem to care. Review Source Response from Pitney Bowes June 9, 2025 Hi Jeff, thank you for your review. We're glad to hear you’ve found value in the postage and UPS rate discounts. We’re sorry to hear about your experience with customer support. We know how important clear and timely help is, and we’ve shared your feedback with our support leadership so we can improve. Thanks again for taking the time to share your thoughts. GS George S. retired personal user Judiciary Used the software for: 2+ years ### "Skip the long USPS and UPS lines" January 15, 2026 5.0 If you enjoy walking past the long line of UPS customers and dropping your package off and leaving or if you enjoy putting your package or large envelope in your mail box for the postman to pick up instead of going to the post office, this is the service for you. I have used this service for about 15 years and although I am no longer using it in a business setting, I find it excellent in a personal setting. I can print my own stamps and print my own shipping labels. All I have to do is keep shipping labels and stamp labels on hand. If I make a mistake I can get an immediate return/refund. If I don't have enough postage to buy more stamps, SantaPro/PitneyShip re-ups in my selected amount. While I only use USPS and UPS, they also ship FedEx. As a matter of fact they compare the prices of each one and I can select whichever one I want to use before printing out the postage or mailing label. Pros I love walking around the long customer service lines at United Parcel Service and the United States Post Office Cons I've been dealing with this Pitney Bowes scale for years and I can't seem to get the app to recognize it. If I ever do it seems to lose it. Review Source Response from Pitney Bowes January 20, 2026 Hi George, Thank you for sharing your review and for being a long-time PitneyShip customer, we truly appreciate your loyalty. We’re glad to hear how much you enjoy the convenience of skipping long USPS and UPS lines, printing your own stamps and labels, and taking advantage of features like easy refunds and rate comparisons across carriers. We also appreciate your feedback about the scale connectivity and understand how frustrating that can be. Our support team would be happy to help troubleshoot and work toward a more reliable experience if you would like assistance. Thanks again for your feedback. We’re glad PitneyShip continues to support your shipping needs. AAC Andre' A. C. Senior Messenger Government Administration Used the software for: 1-2 years ### "Lifesaving piece of equipment!" April 6, 2026 5.0 Everything is great when it is up and working. I think it is a great tool for my office I would recommend it to anyone who's doing mailroom work. I Love It! Pros The remembering of the names. Fast and efficient. Makes my day go by smoothly. The printer helps with the time it takes to process each package. Cons The glitches that keep popping up with the sign in. I also couldn't send a package to a designated zip code. it wouldn't let me. Review Source Response from Pitney Bowes April 10, 2026 Hi Andre, Thank you for sharing your feedback. We’re glad to hear PitneyShip is helping your day run more smoothly and that features like address recognition and label printing are making your shipping process faster and more efficient. It’s great to know it’s been a valuable tool for your mailroom operations. We also appreciate you calling out the sign-in glitches and the issue with the zip code. We understand how frustrating that can be, and that is not the experience we want for you. Our support team would be happy to look into this and help resolve it. Thanks again for your recommendation and for sharing your experience. We’re happy to support your office’s shipping needs. JM JUAN M. Parcel shipping coordinator Furniture Used the software for: 2+ years ### "AMAZING SREVICE" April 7, 2026 5.0 Pros AMAZING SERVICE, GOOD PRICES , GOOD CUSTOMER SERVICE, USE IT DAILY FOR WOPRK AND FOR OUR COMPANY.... Cons I DONT HAVE ANY CONS ABOUT PINTEY BOWES. NOT REEALLY SURE WHAT TO PUT HERE OTHER THAN NO CONS ONLY GOOD THINGS Review Source Response from Pitney Bowes April 10, 2026 Hi Juan, Thank you for the amazing review. We’re thrilled to hear you’re using PitneyShip daily and that you’ve had such a positive experience with our service, pricing, and customer support. It’s great to know the platform is delivering consistent value for your work and your company. We’re proud to be part of your shipping workflow and look forward to continuing to support your business. RH Rose H. Fulfillment Accounting Used the software for: 1-2 years ### "Convenience of PitneyShip" April 6, 2026 5.0 Have used PitneyShip for many years and appreciate the website. It is easy to use and the convenience it offers me is truly worth it. Pros I appreciate the convenience of not having to go into the post office for my mailings. The website is easy to manage and I have not had a problem in the years that I have used PitneyShip. Cons I have trouble finding how to adjust the mailing date for my items since I don't always mail my items on the same day that I print my labels. Review Source Response from Pitney Bowes April 10, 2026 Hi Rose, Thank you for your kind review and for being a long-time PitneyShip user. We’re glad to hear you enjoy the convenience of skipping trips to the post office and that you’ve found the website easy to manage over the years. It’s great to know the platform has been a reliable part of your mailing process. We also appreciate your feedback about adjusting the mailing date. We understand how important that flexibility is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your feedback and for your continued trust in PitneyShip. KM Kathy M. Resort Administrative Assistant Hospitality Used the software for: 1-2 years ### "Easy to Use" May 6, 2026 5.0 We have been using PitneyShip for years and really like it. It is easy to learn and use. We recommend it. Pros Super easy to learn and utilize. We have several employees using the program and all have found it incredibly easy. Cons Contacting customer service is not very easy. It often takes multiple attempts to get questions answered. Review Source Response from Pitney Bowes May 11, 2026 Hi Kathy, Thank you for sharing your feedback and for being a long-time PitneyShip user. We’re so glad to hear that you and your team have found the platform easy to learn and use. It’s great to know that PitneyShip continues to support your shipping needs year after year. We also appreciate your honest feedback about contacting customer service. We understand how important timely and accessible support is, and we’re sorry to hear it has taken multiple attempts to get your questions answered. Your feedback will be shared with our team as we continue working to improve the support experience. Thanks again for your recommendation and for taking the time to leave a review. AL Angela L. Business Operations Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Business Operations Specialist " April 7, 2026 5.0 Overall, the experience has been wonderful. I have had no major setbacks utilizing the system. The set up was quick and successful. Pros The system is not complicated to use. I found it to be very straightforward and the steps were easy to follow. Cons The system turns on and instantly uses register tape without a transaction in place. It would be nice if the tape was not wasted. Review Source TM Theresa M. General Manager Retail Used the software for: 1-2 years ### "Very User Friendly" June 4, 2024 5.0 Very happy with the service. I will recommend to any who needs to use this service. Pros I love using PitneyShip - it saves our customer's money on products purchased. Its very easy to use. Set up and use is a breeze. I have been shipping for many years and find the service had us users in mind. Cons I wish I didn't have to enter my email address in every order but that is the only con. Alternatives considered [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Reason for choosing PitneyShip It was presented to us so we tried it and are very happy. Review Source Response from Pitney Bowes June 19, 2024 We appreciate you leaving a review, Theresa. We're thrilled to hear that you love Pitneyship for the savings, ease of use, and that we always keep the end user in mind. We'll take your feedback regarding entering your email address for every order to our product team for review, since we hope to make PitneyShip as user-friendly and streamlined as we can. Thank you again for your recommendation and amazing review. TP Tim P. Owner Printing Used the software for: 2+ years ### "Pitney Ship is the Best!" June 4, 2024 5.0 Very satisfied! I recommend to all my customers and vendors Pros Accuracy and Pricing. I have tried them all! Cons Have not found a way to print multiple identical labels Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Faster service with UPS, and outstanding pricing. Review Source Response from Pitney Bowes June 21, 2024 Thank you for the review, Tim. We're so glad you've found PitneyShip to be so reliable, accurate, and cost-efficient. We love that you're confident enough to recommend it as a shipping software to others. You should be able to print a label as many times as you want, but once one is scanned, all other labels will become void. If you're still experiencing this issue, please don't hesitate to respond and we'll escalate as soon as possible for a resolution. Thanks again for shipping with PitneyShip. SI Sherri I. Dir of Operations Accounting Used the software for: 2+ years ### "Convenient, Easy set up, Reliable" June 4, 2024 5.0 So convenient and easy to use. In cases of errors, easy to correct and to receive a refund, too. Pros Can ship directly from the office, no trip to post office needed. Easy to use, easy to print labels, tracking included. Keeps address book for me. Cons No downsides, very pleased with this product! Review Source Response from Pitney Bowes June 20, 2024 Thank you for your detailed review, Sherri. We're so please to hear that your experience with PitneyShip has been so great, from the convenience of shipping from the office to the user-friendliness of printing labels, saving address books, and tracking packages. Please don't hesitate to reach out if you have any questions or want to share more of your overall experience. Thanks for choosing to ship with PitneyShip. PB Patty B. STAFF ACCOUNTANT Transportation/Trucking/Railroad Used the software for: 2+ years ### "Pitney Bowes Website" November 10, 2025 5.0 EXCELLENT, i DON'T HAVE ANY TROUBLES USING THE WEBSITE AND OR LOOKING AT OUR ACCOUNT. MAKING PAYMENTS IS SIMPLE. Pros EASE OF NAVIGATION, SIMPLE TO MAKE LABELS, CHECK BALANCES AND UPDATE POSTAGE. tHE MACHINE IS EASY TO USE AS WELL. Cons DON'T HAVE ANY CONS WITH THE MACHINE OR THE WEBSITE., PRICE IS NOT YOUR CHOICE, BUT THE 4 CENT DISCOUNT IS A PLUS. Review Source Response from Pitney Bowes November 11, 2025 Hi Patty, Thanks so much for the great review! We’re thrilled to hear that PitneyShip has been easy to use and that managing your labels, postage, and account has been a smooth experience. It’s great to know both the machine and website are working well for you. We really appreciate your kind words and your continued support! — The PitneyShip Team AS Alex S. Licensed Veterinary Technician Veterinary Used the software for: 2+ years ### "Saves us and our clients time and money." October 24, 2025 4.0 Works adequately for our shipping needs since we have clients all over the state, makes it more convenient for them so they don't always have to come in to get refills. Pros The pre-saved is a great option since the majority of our shipments are the same weight and size. Being able to send our client the tracking number immediately helps keep everyone in the loop as far as their package goes. Cons The fact that they changed the postage buying option to be rounded to an even dollar. It costs us more in postage due to the extra surcharges. Review Source Response from Pitney Bowes October 27, 2025 Hi Alex, thank you for taking the time to share your experience! We're glad to hear PitneyShip helps you and your clients save time and stay connected through features like pre-saved shipments and tracking notifications. We understand your concern about the recent postage rounding change and appreciate you bringing it to our attention. Feedback like this helps us continue improving the experience for our users. Thank you for being a PitneyShip customer and for trusting us with your shipping needs! —The Pitney Bowes Team BF Bria F. Owner Apparel & Fashion Used the software for: 2+ years ### "I would recommend" October 24, 2025 4.0 It's good, easy to use and helpful for mass mailings. I have been using for several years now and seems to be one of the better programs for shipping. Pros I like the ease of the program. I like that the minimum dollar amount for reloading has been lowered as well. Cons It's costing quite a bit more to ship very light small packages. Sometimes have issues logging in every so often. Review Source Response from Pitney Bowes October 27, 2025 Hi Bria, thank you for taking the time to share your feedback! We’re happy to hear you’ve found PitneyShip easy to use and that the lower reload minimum has been helpful. We understand your concern about the increased cost for lighter packages and the occasional login issues. We appreciate you bringing these to our attention — feedback like yours helps us identify where we can improve. Thanks for being a loyal PitneyShip user over the years and for recommending us! —The Pitney Bowes Team JA Janice A. Owner and Managing Attorney Law Practice Used the software for: 2+ years ### "Super easy to use!" June 6, 2025 5.0 Overall, it's a terrific product! Just remember how to put the postage sheets in the printer! Enjoy! Pros Pitney Ship is super easy to use! And, if I make a mistake, there is a reprint feature. The postage sheets are not expensive - I love not having to use stamps from the post office. Cons You have to move heaven and earth to get a refund for a mistake. It's hard to justify spending 15-20 minutes to complete the paperwork and then you have to remember to keep checking to see if you received it. For postage on one stamp that I messed up I can't use that much time to get .69 cents back. Review Source Response from Pitney Bowes June 9, 2025 Hi Janice, thank you for the great review and for being a PitneyShip user for over two years. We're glad to hear it's been easy to use and that features like reprint have been helpful—plus skipping the post office is always a bonus. We appreciate your feedback about the refund process. It shouldn’t take that much time to correct a small mistake, and we’ve shared this with our team as we work to improve the experience. Thanks again for taking the time to share your thoughts. We're happy to have you with us. DB Desmond B. Property Management Education Management Used the software for: 1-2 years ### "Time is worth it" June 6, 2025 5.0 Pros I don't have to leave my desk or office to ship anything out. Tracking is easy,I can put the email for the person sending the package. Cons International shipping I not use to it but some question are hard to answer with guidance to reference to. Review Source Response from Pitney Bowes June 9, 2025 Hi Desmond, thank you for your review. We're glad to hear PitneyShip has helped save you time by letting you manage shipments right from your desk—and that tracking and email notifications have been easy to use. We appreciate your feedback about international shipping. We know it can be confusing at times, and your input is helpful as we look at ways to improve the guidance we provide. Thanks again for sharing your experience. We’re glad to have you with us. TB Timothy B. Work Center Manager Financial Services Used the software for: 2+ years ### "Work Center Manager" June 6, 2025 5.0 Makes my day more productive knowing that I have something that the industry stands behind! Supplies are easy to obtain - Thank YOU! Pros The ease of being able to address and print labels for my items! Supply stock is easy to obtain - never any outages! Cons I can't think of a thing! I really can't. If I were to invent something where one could do something to make it more productive to utilize their day, It certainly would be (almost) the same product! Review Source Response from Pitney Bowes June 9, 2025 Hi Timothy, thank you for the fantastic review! We’re so glad to hear that PitneyShip has helped streamline your day and made addressing and printing labels simple and reliable. It’s great to know that access to supplies has been smooth too. We love hearing that the product has become such a productive part of your workflow. Thanks again for your kind words and continued trust in PitneyShip. We appreciate having you with us! GT George T. Owner Newspapers Used the software for: Less than 6 months ### "Convenience " January 16, 2026 4.0 Good experience so far. I really dont have too much to say that is on the negative side. It is a business and they make money. Tip for people, buy your own digital scale! Pros The ease of printing postage and not having to go to the post office. It is super helpful to pay for the eact pastage and print it...in the past, we usually had to over pay on large envelopes because the post office wouldn't stock the necessary stamps for us to purchase and keep our own stamp stock. Cons I don't like having few options for print envelope sizes other than size 10. We will not rent the additional equipment that is offered Review Source Response from Pitney Bowes January 20, 2026 Hi George, Thank you for sharing your feedback. We’re glad to hear PitneyShip has made it easier to print exact postage and avoid trips to the post office, especially when sending large envelopes. Being able to pay precisely for postage and print it on demand is exactly the kind of efficiency we aim to provide. We also appreciate your input about envelope size options and understand how having more flexibility could be helpful. Your feedback will be shared with our team as we continue to improve the platform. Thanks again for taking the time to leave a review. We’re glad PitneyShip has been a positive experience overall for your business. FJ Francine J. Admin Asst Hospital & Health Care Used the software for: 2+ years ### "Would Recommend " April 25, 2025 5.0 I've been using PitneyShip for years and that helps me out more than I can say. Pros Convenience, and I don't have to travel anywhere to by stamps Cons Stamp sheets get wasted because they don't print properly Review Source Response from Pitney Bowes April 30, 2025 Hi Francine, thank you for sharing your positive experience with PitneyShip and for being a loyal user over the years. We’re really glad it’s helping make your day to day easier. That’s exactly what we’re here for. We’re sorry about the trouble with stamp sheets not printing properly. Your feedback helps us improve, and it’s something we’re actively working on. Thanks again for your continued support. We truly appreciate it. DP Dee P. Church Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Long Standing Member of Pitney Bowes" April 29, 2025 5.0 Overall things work well could be better we would like to speak with a person and stop the recording calls. Pros Purchasing stamps and how it works very smoothly without having to go to the Post Office Cons I do not like that when you pay online the day your invoice is due you charge a late fee. If we pay a week in advance it is fine but the due date, we are charged a late fee of 40.00. Call to discuss it with your office we only get a tape recording nothing else. Review Source Response from Pitney Bowes May 12, 2025 Hi there, thank you for being a loyal Pitney Bowes customer and for sharing your experience. We’re happy to hear stamp purchasing has been smooth for you, that’s great to know. We looked into your billing concern and saw the payment was made a few days past the due date, which is why the fee was applied. Setting up autopay in Your Account is the best way to ensure you never get a late fee. We also hear your feedback on live support and are always working to improve access and communication. Thanks again for being with us, we truly appreciate it. SM Sandy M. Office Manager Publishing Used the software for: 2+ years ### "My Thoughts" June 5, 2024 4.0 Okay, the customer service end needs work. Not being able to talk to a person is very difficult some times. There are times when it is necessary to have a real person look at an issue. I am having a problem now with billing and there are no choices in the automated system that can answer my question or help me. This is very frustrating and time consuming. I am not happy at all. Pros It is easy to print labels from my computer. Cons When we receive delivery confirmations they do not have the name. So on each one we have to look up in history, this is time consuming. Review Source Response from Pitney Bowes June 21, 2024 Thank you for your detailed feedback, Sandy. We're happy to hear that your overall experience with PitneyShip has been positive and you've found it quite easy to use. We hear you on that delivery confirmations not having client names, we'll definitely raise this up with our product team to review so that we can continue improving the user experience here. And we apologize for any delays or issues you've had on the customer service end. We strive to provide a world-class experience for all of our users so we're sorry we haven't met your expectations here. If you still need assistance, please respond so we can properly escalate the billing issue you've been facing as soon as possible. Thank you for choosing PitneyShip. SB Shelli B. Office Manager Farming Used the software for: 2+ years ### "Pitney Review" June 4, 2024 4.0 It is easy to use, and costs less than going to the post office. Pros It is easy and dependable. I like that they send me an email when the package has been delivered. Cons I would not say there is any thing i liked least. Review Source Response from Pitney Bowes June 19, 2024 Thank you for your wonderful review, Shelli. We're thrilled to hear that you find our services so reliable and easy. Your positive feedback is really appreciated and we hope to continue delivering the best possible service we can. Thanks for choosing PitneyShip. ML Michelle L. Owner Consumer Services Used the software for: 1-2 years ### "Great services " June 5, 2024 5.0 I have used Pitney for many years. I have never needed to look else where for my shipping needs. Pros Fast and easy to use. If there is a problem , customer service is great. Cons Wish prices were lower. But that is just inflation. They are lower then most for all the services they provide. Review Source Response from Pitney Bowes June 20, 2024 Thanks for leaving a review, Michelle. It's amazing to hear that PitneyShip has satisfied all of your shipping needs and expectations over the past several years. We strive to keep competitive pricing and you can always identify your savings by working with customer service. Please don't hesitate to reach out with any further questions or feedback. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.