--- title: "PitneyShip Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PitneyShip the right Shipping solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/251583/PitneyShip/reviews/" page_type: "reviews" language: "en" --- PitneyShip 4.6 (143) [View alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of PitneyShip Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews AS Alex S Licensed Veterinary TechnicianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Works adequately for our shipping needs since we have clients all over the state, makes it more convenient for them so they don't always have to come in to get refills.“ October 24, 2025 PH Peter H Internal Services GBS Tech IRenewables & Environment, 501 - 1,000 employeesUsed the software for: 1-2 years. “its harder now to customize your postage, like if you need to add postage to an envelope for a certain amount, its not easy to do now“ June 8, 2026 Jenny L. G Legal AssistantLegal Services, 201 - 500 employeesUsed the software for: Less than 6 months. “It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back.“ August 18, 2025 KW Khriston W ReceptionistAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like that you have to reset scales or go to post office for CERTIFIED MAIL still even after following prompts on PITNEY ship.“ October 24, 2025 AS Alex S Licensed Veterinary TechnicianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Being able to send our client the tracking number immediately helps keep everyone in the loop as far as their package goes.“ October 24, 2025 KW Khriston W ReceptionistAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like technical support it has not been super helpful in the past with certain issues like not being able to weigh mail.“ October 24, 2025 PF Paula F Mary Kay DirectorCosmetics, 11 - 50 employeesUsed the software for: More than 2 years. “Shipping prices are less expensive than going to the Post Office. While working from home, having their app at my fingertips allows me to mail my products quickly to my customers. “ June 6, 2025 DB Davida B Senior beauty consultant.Cosmetics, Self-employedUsed the software for: 1-2 years. “More recently it has been changed. And it makes it a bit harder to navigate and negate what you need right away.“ January 16, 2026 ## Showing most helpful reviews Showing 1-25 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenny L. G. Legal Assistant Legal Services Used the software for: Less than 6 months ### "I like PitneyShip!" August 18, 2025 5.0 Very Good. It's super fast and is keeping up with our client/matter numbers pretty well. The system doesn't go down too often, either. Pros It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back. Also, I get an email immediately afterward indicating that my letter/document has been sent and frequent updates to delivery. Cons I'm having a difficult time getting refunds for postage printed on envelopes that were never mailed. Review Source Response from Pitney Bowes August 22, 2025 Hi Jenny, Thanks so much for the thoughtful review! We're really glad to hear PitneyShip’s helping speed things up for you—especially with all the mailing logistics that come with legal work. Getting instant email updates definitely beats waiting around for green cards! Sorry to hear you’ve had trouble with refunding unused postage. That shouldn't be a hassle, and we’d love to help—feel free to reach out if it’s still unresolved. We appreciate you sharing your experience, and we’re so happy PitneyShip is keeping up with your team’s needs! PH Peter H. Internal Services GBS Tech I Renewables & Environment Used the software for: 1-2 years ### "Pitney rocks" June 8, 2026 5.0 my overall experience has been pretty good, now real issues its easy to use and operate and easy to show someone who has never use one before. Pros easy to use and operate. its user friendly and like the built-in address correction it has built in so you make use your address is correct. Cons its harder now to customize your postage, like if you need to add postage to an envelope for a certain amount, its not easy to do now Alternatives considered [NeoPOS](https://www.capterra.com/p/84998/NeoPOS/) Reason for choosing PitneyShip past experience with Pitney and the customer service and rep Review Source Response from Pitney Bowes June 9, 2026 Hi Peter, Thank you for sharing your feedback. We’re glad to hear you’ve found PitneyShip so user-friendly, and that features like built-in address correction help make your shipping process more accurate and efficient. It’s also great to know the platform is easy to learn and simple to train new users on. We appreciate your feedback about customizing postage amounts and understand how important that flexibility can be. Your comments will be shared with our team as we continue to improve the user experience. Thank you as well for your continued trust in Pitney Bowes and for recognizing the support provided by our customer service team and representatives. We’re grateful for your loyalty and appreciate you taking the time to share your experience. JD Jeff D. President Construction Used the software for: 2+ years ### "BAD Oustsouced Customer Service" June 6, 2025 3.0 If you do not have any issues and software working fine, it is good, but if you run into a problem, good luck getting timely help! Pros The discounts from regular Postage & UPS Rates. If you are a frequent shipper this is a nice feature. Cons The Customer service is VERY POOR! They have outsourced this to a call center which appears to be in India and at times HARD to communicate with the rep and they really do not seem to care. Review Source Response from Pitney Bowes June 9, 2025 Hi Jeff, thank you for your review. We're glad to hear you’ve found value in the postage and UPS rate discounts. We’re sorry to hear about your experience with customer support. We know how important clear and timely help is, and we’ve shared your feedback with our support leadership so we can improve. Thanks again for taking the time to share your thoughts. SH Susi H. Owner Consumer Goods Used the software for: 2+ years ### "Competitive Prices and User Friendly" October 25, 2025 4.0 I've been with you a LONG time. Starting with ship station, then shifted to Pitney Ship, SendPro and now Pitney Ship. Have had very few problems over the years, but it used to be much easier getting tech support. Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. I do miss being able to pick up the phone and talk to someone. Other than that, I am happy with the service. Just would like the scale and Device Hub to stay online. Pros The ease of use and competitive pricing. Love that I have an address book where names pop right up and that I can have presets for my mailers and boxes. It makes it quick and easy. Cons In the last couple of months I have had lots of issues with Device Hub. My scale goes offline continually and I am having to redownload it, then activate it. It did not do this in the past. Very annoying. I often just type in the weight, but would like to see this issue resolved. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reason for choosing PitneyShip The features matched or were similar to other vendors, but I generally only use USPS, so pricing was the reason I went with PB Review Source Response from Pitney Bowes October 27, 2025 Hi Susi, thank you for taking the time to share your detailed feedback and for being such a long-time customer! We’re so glad to hear you enjoy PitneyShip’s ease of use, competitive pricing, and helpful features like the address book and presets. We’re sorry to hear about the recent Device Hub and scale issues — that sounds frustrating, especially since it used to work smoothly for you. We appreciate you sharing this insight and will make sure it’s passed along to our support and product teams. Thank you again for your loyalty and for continuing to choose PitneyShip over the years — we truly appreciate your partnership! —The Pitney Bowes Team KZ Kim Z. Practice Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Pitney Bowes online" September 22, 2025 5.0 Easy to use. keeps track of shipments. decent prices, and overall good product. I like the fact that we can order supplies that print right along with the USPS products. Pros Ease of use and easy to keep track of shipments. The labels are easy to print and it maintains the address book for us. Cons nothing. I really like the product. I can't really say there is anything that I don't like about the program. It works for what we need. I guess I wish we didn't have to pay for the stamp paper sheets. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reason for choosing PitneyShip Less expensive. Easier to use. Pitney Bowes name Switched from [Pitney Bowes](https://www.capterra.com/p/10029961/Pitney-Bowes/) lease got too expensive for the lower volume when we went to EMR Review Source Response from Pitney Bowes September 30, 2025 Hi Kim, Thanks so much for sharing your feedback! We're glad to hear PitneyShip makes it easy to track shipments, print labels, and manage your address book. It’s also great to know you’ve found value in ordering supplies alongside USPS products. We hear you on the stamp paper sheets, and we’ll make sure your input is shared with our team. We truly appreciate you choosing PitneyShip for its ease of use, cost savings, and trusted Pitney Bowes name. We're grateful to support your practice’s shipping needs! RH Rick H. President Information Technology and Services Used the software for: 2+ years ### "Reliable and affordable solution for mailing and shipping for a small business" June 11, 2025 4.0 Overall, it was nice when it used to be an actual Windows Desktop application. Then they did away with that and made it all web-based. That introduced all sorts of problems and complications. However, since then, they seem to have worked out the bugs in the web interface and the "Device Hub" printer application. Pros I like that it works reliably now. It stores addresses of my customers and vendors so it is easy to pull up someone's address without having to re-enter everything every time. I like that it is reasonably affordable for a small business like mine. Cons The interface is confusing and takes a long time to get accustomed to how it works and how to accomplish anything. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reason for choosing PitneyShip It was less expensive than the other options. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Stamps.com was too expensive. I don't do a lot of mailing these days, so it's hard to justify paying way more for shipping software than what it would cost to just buy stamps. Review Source Response from Pitney Bowes June 12, 2025 Hi Rick, thank you for your detailed review and for using PitneyShip over the past few years. We're glad to hear it's become a reliable and affordable solution for your business—and that features like address storage have made everyday tasks easier. We appreciate your feedback about the transition from desktop to web. We know that shift came with growing pains, and we’re glad to hear things have improved with the current web experience and Device Hub. Thanks again for sharing your insights. We’re glad to support your business and appreciate you being with us. JA JEANNINE A. Owner Alternative Medicine Used the software for: 1-2 years ### "I am a happy user of PitneyShip." November 13, 2025 5.0 My overall experience with PitneyShip, wonderful. Easy, less expensive than the post office and convenient. Pros I was new to shipping online when I started with Pitney. It was easy to learn and is a great value for someone who works from home. I feel there is definite security with the service, with accessing my accounts and with tracking packages. I have only had to have a refund twice in the last six or so years, on my mistake with the wrong address, and the process was smooth. Cons I cannot think of anything that I do not like about PitneyShip. I would recommend it to others who work from home. Switched from [EtsyMarketingTool](https://www.capterra.com/p/156476/BestAutoRenew/) They became too greedy at Etsy and not about the seller. Review Source Response from Pitney Bowes November 21, 2025 Hi Jeannine, Thank you so much for the wonderful review! We’re thrilled to hear that PitneyShip has been easy to learn and a great fit for your home-based business. It’s great to know you feel secure using the platform and that refund requests have been smooth when needed. We really appreciate your recommendation and are glad PitneyShip offers the convenience and value you were looking for. Thanks again for choosing us—your feedback truly means a lot! LS LaRae S. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "The perfect office co-worker" October 3, 2025 4.0 It has been wonderful and a huge relief of burden. Super appreciate the free trial though I knew I was gonna keep it about 2 days into the free trial. Pros It is easy to use and is a great value for the money. It reduces the amount of time that I need to go to the post office and allows me to do everything that I need from my home office. I'm no longer frustrated when I run out of stamps! The user interface is easy to get used to and is easy to learn. Cons The only thing I don't like is the massive stamps that come on the stamp sheet. Wish those were a little bit less chunky and about half the height like the blank labels for the Pitney Bowes machine. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) I had used Pitney in my corporate office and didn't like the Stamps interface. Review Source Response from Pitney Bowes October 7, 2025 Hi LaRae, thank you for taking the time to share your experience with PitneyShip! We’re so glad to hear it’s saving you trips to the post office and helping streamline your mailing from your home office. It’s great to know the setup and interface have been easy to use. We appreciate your feedback about the stamp size, that’s valuable insight, and we’ll be sure to share it with our product team. We’re thrilled that PitneyShip has been a helpful addition for your organization and that you enjoyed the free trial. Thanks for choosing Pitney Bowes! PF Paula F. Mary Kay Director Cosmetics Used the software for: 2+ years ### "PitneyShip Rocks!" June 6, 2025 5.0 PitneyShip has had a positive impact on my home based business. I'm more efficient, fill orders more promptly, my customers are pleased with the quick delivery. The time I save I can now spend on my other priorities. Pros PitneyShip is my secret to efficiency! Shipping prices are less expensive than going to the Post Office. While working from home, having their app at my fingertips allows me to mail my products quickly to my customers. The app is easy to use, saves time, shipping is fast, you can't beat the price, I can track my packages and I can keep track of all my expenses. Cons I've been asked what do I like least about Pitney Ship? Honestly, I can't think of any "cons" with Pitney Ship! Review Source Response from Pitney Bowes June 9, 2025 Hi Paula, thank you for such an amazing review! We’re thrilled to hear that PitneyShip has become a go-to tool for your business. Knowing it helps you save time, manage expenses, and keep your customers happy means everything to us. We’re especially glad it’s made working from home more efficient and that the app is delivering the speed and simplicity you need. That’s exactly what we hope for. Thanks again for taking the time to share your experience. We’re proud to support your business and excited to keep delivering for you and your customers! CM Cynthia M. COE Apparel & Fashion Used the software for: 2+ years ### "Cindy’s Review " June 6, 2026 5.0 Overall my experience has been exceptional. Addresses are confirmed and corrected if needed to meet postal shipping standards. Pros The ease and convenience to ship packages from home and skipping the line and wait at the post office. Cons Not being able to schedule a mail/package pick up directly from the PitneyShip website. This would provide me the opportunity to have packages picked up directly from my home by the postal service. Review Source Response from Pitney Bowes June 8, 2026 Hi Cynthia, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the convenience of shipping from home and avoiding trips to the post office. It’s also great to know that the address verification feature has helped ensure your shipments meet postal standards and reach their destinations accurately. We appreciate your suggestion about scheduling USPS package pickups directly through PitneyShip. We understand how valuable that added convenience would be, and your feedback will be shared with our team as we continue to enhance the user experience. Thanks again for your kind words and for choosing PitneyShip. We’re happy to hear your overall experience has been exceptional. UN Uyen-Vy N. Pharmacist Hospital & Health Care Used the software for: 6-12 months ### "Awesome shipping solution!" May 1, 2025 5.0 Pretty good. Only issues were really the initial set up for account to be configured correctly and linking to the cube. Pros It integrates with McKesson! No more having to hand-type every address or updating manually. I really like the ability to email notifications to ourselves and the patient. Cons Can be hard to order supplies for it directly on Pitney website. Although I managed to order from Amazon using subscribe & save, so that works out. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) To integrate with McKesson Enterprise Pharmacy system Review Source BJ BILL J. OWNER Civil Engineering Used the software for: 2+ years ### "DISCOUNTED RATES AND EASY TO UTILIZE" June 4, 2024 5.0 Fast, reliable and discounted shipping costs Pros monthly membership fee, set-up, labels and shipping history Cons cost of the custom label printer if needed Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) monthly membership costs, shipping label fees and no discount for shipping costs Review Source Response from Pitney Bowes June 19, 2024 Thank you for leaving a great review, Bill. We're pleased to hear that you appreciate the pricing structure, set-up, and shipping history features; as well as its speed and reliability. In regards to the cost of our label printer, we strive to provide cost-effective solutions that are competitively priced and will keep your feedback in mind as we work on improving our offerings. If you have further questions, please be sure to contact our support team. Thank you again for your positive feedback. AO Addison O. Admin Services Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Quality Product for All-in-One Shipping" April 8, 2024 5.0 If your office produces enough in-house mail to require an efficient postage or shipping solution but not worry about a piece of postage machinery, PSP is your way to go. It is a more cost-efficient solution than a postage machine. Pros The software is easy to set up and use, making it a more suitable option for among various staff and office locations. The transparency of shipping options, requirements, and costs has made it simple to use the best service for a given mail piece. Cons I am a promoter of the software in full, and recommend it heavily. I do not see any cons to cause us to seek other options rather than provide recommendation for enhancement. PB has been receptive and responsive to feedback for PSP. Reason for choosing PitneyShip My company was originally leasing mail equipment with PB before switching to an outsourcing provider for bulk mail. We switched to PitneyShip for in-house mail and found an amazing solution to centralize our mailing needs among our regional offices. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) PitneyShip provided more flexibility for mailing options and reporting for our regional offices while keeping user access, funds and administration centralized. Review Source Response from Pitney Bowes April 17, 2024 Thanks for all of your great feedback, Addison. We're thrilled to hear that are you such a strong advocate of PitneyShip and that it has been instrumental in enhancing your shipping processes across your staff and locations. We're also glad to know that you've found the product to be so transparent and simple, which supports our efforts in creating a user-friendly and reliable shipping solution. Once again, thank you for taking the time to share your experience and insights. We look forward to continuing to serve you and your office with excellence. VA VICTOR A. Owner Arts and Crafts Used the software for: 2+ years ### "Pitney Shipping Survey" June 4, 2024 5.0 Pros Ease of generating shipping labels. Discount on postage and shipping Cons Sometimes, customer service is not always available Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Interface is cumbersome. Didn't have FedEx account add on. Review Source Response from Pitney Bowes June 19, 2024 Thanks for the PitneyShip review, Victor. We're glad to know that the label creation process has been so easy and that you've enjoyed the shipping and postage discounts. We hear you on your feedback regarding customer service and will forward that on to the team for their awareness. Regarding FedEx, if you have a multi-carrier plan you can use this support article link to learn how to properly set that up in Pitney. If you have additional questions, please don't hesitate to reach out to our support team. Thanks again for your feedback. https://www.pitneybowes.com/us/support/article/000084458/setting-up-a-fedex-account-in-pitneyship-pro.html EE Eric E. Shipping Manager Computer Hardware Used the software for: 2+ years ### "PitneyShip is Great but lack of printing return shipping label option. " March 27, 2024 5.0 Overall is great but still lack of some functions. Pros Compare all the carriers at one place. That's great. Cons lack of printing return shipping label option. Can't setup fedex account via PitneyShip. Reason for choosing PitneyShip great rate with UPS. If we can sign up with Fedex would make it ever better. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) ups.com too pricy(no discount) and stamps.com only provide usps' rate Review Source Response from Pitney Bowes April 2, 2024 Thanks for taking the time to share your feedback, Eric. We're thrilled to hear that you find our platform beneficial for comparing all carriers in a single place. Regarding your feedback around return shipping labels, we’re pleased to inform you that PitneyShip does support the creation of return labels. You can view this support article to learn more about the process: https://www.pitneybowes.com/us/support/article/000083230/creating-a-return-label-in-pitneyship-pro.html. Additionally, if you are subscribed to one of our multi-carrier plans, you have full access to FedEx rates, along with rates from other major carriers. To add FedEx as a carrier, go to Settings, Carriers, +Add Carrier, and select FedEx. NA Nancy A. Administrative Assistant Environmental Services Used the software for: 6-12 months ### "PitneyShip makes my mailings easier to do" September 4, 2025 4.0 I am happy to have our PitneyShip device here to make my mailings easier. It sure is easier than having to go to the Post Office, UPS store or anywhere else to ship items from my office. Pros PitneyShip is great for our office use. We have mass mailings of different sizes and weights periodically. I find it helpful to get all the needed stamps at once for each of our mailings. Cons The learning curve was a bit confusing at first, however, after using it a couple of times, the process became easier. The trainer was helpful and patient, covering the weighing and printing in an understandable way. Review Source Response from Pitney Bowes September 8, 2025 Hi Nancy, Thanks so much for sharing your experience! We’re so glad to hear that PitneyShip is making your office mailings simpler—and saving you those extra trips to the Post Office or UPS store. That’s exactly the kind of impact we love to see. We really appreciate you mentioning the learning curve, too. It’s great to know our trainer was able to guide you through it and that everything started clicking after a few uses. Sounds like PitneyShip is keeping up with the pace and variety of your mass mailings—love that! We’re thrilled it’s helping your team, and we truly appreciate the recommendation. Thanks again for being part of the PitneyShip community! AD Arthur D. Associate Pastor Religious Institutions Used the software for: 2+ years ### "Services and products" September 25, 2025 5.0 Excellent and great service. We enjoy the equipment to print out the labels and is self-sufficient. Easy instructions to understand. Pros Shipping and shipments are user friendly. Able to use the Pitney Bowes App and is easy to use to do the work. Cons Working in printing on the envelope itself and when technology is changing daily it's hard to keep up. Review Source Response from Pitney Bowes September 26, 2025 Hi Arthur, Thank you for sharing your experience with PitneyShip—we really appreciate it! We’re so glad to hear the app has been easy to use and that printing labels has been a smooth, self-sufficient process for you. We understand your point about printing directly on envelopes and how quickly technology changes—it can definitely be a challenge to keep up. Your feedback is valuable and helps us keep improving so we can continue making things easier for you. We’re grateful for your support over the past two years and thrilled PitneyShip has been a reliable tool for your shipping needs. Thanks again for your thoughtful review! GE Greg E. State Tax Manager Civil Engineering Used the software for: 1-2 years ### "Makes Life Easier" October 24, 2025 5.0 Great experience, I used to have to do a lot of return receipts at the post office and I no longer need to do those. Pros Very easy to use and I love being able to just drop of the items I am mailing. I like being able to get mail out quickly. Cons Because of the way my company is set up, I have to reload money every $200.00 and given the volume of mail, that can be a pain. Review Source Response from Pitney Bowes November 21, 2025 Hi Greg, Thank you for the fantastic review! We’re glad to hear that PitneyShip makes sending mail quicker and easier for you—being able to drop items off and keep things moving is exactly what we aim for. We appreciate you sharing the challenge around reloading funds in $200 increments. We understand how that can slow things down with higher mailing volume, and we’ll make sure this feedback reaches the right team. Thanks again for your kind words and for choosing PitneyShip. We're happy to hear it’s simplifying your return receipt process and overall workflow! TM Trish M. Mary Kay Future Director Retail Used the software for: 2+ years ### "Love to ship from home! " June 7, 2025 5.0 I have been shipping from home for years. I really love that I can track my shipments every single day. Pros This way if shipping is Fast and easy. I love the discounts. I really like shipping from home easily. Cons I love this way to ship. I have no cons. I do love when I ship it keeps all of my addresses saved for the next time. Review Source Response from Pitney Bowes June 9, 2025 Hi Trish, thank you for the amazing review! We’re so glad PitneyShip has made it easy and fast to ship from home—and that the discounts and saved addresses are making things even simpler. It’s great to hear how much you rely on tracking and that PitneyShip has been a trusted part of your business for years. Thanks again for sharing your experience. We're thrilled to support you and your shipping goals! GT George T. Owner Newspapers Used the software for: Less than 6 months ### "Convenience " January 16, 2026 4.0 Good experience so far. I really dont have too much to say that is on the negative side. It is a business and they make money. Tip for people, buy your own digital scale! Pros The ease of printing postage and not having to go to the post office. It is super helpful to pay for the eact pastage and print it...in the past, we usually had to over pay on large envelopes because the post office wouldn't stock the necessary stamps for us to purchase and keep our own stamp stock. Cons I don't like having few options for print envelope sizes other than size 10. We will not rent the additional equipment that is offered Review Source Response from Pitney Bowes January 20, 2026 Hi George, Thank you for sharing your feedback. We’re glad to hear PitneyShip has made it easier to print exact postage and avoid trips to the post office, especially when sending large envelopes. Being able to pay precisely for postage and print it on demand is exactly the kind of efficiency we aim to provide. We also appreciate your input about envelope size options and understand how having more flexibility could be helpful. Your feedback will be shared with our team as we continue to improve the platform. Thanks again for taking the time to leave a review. We’re glad PitneyShip has been a positive experience overall for your business. TB Timothy B. Work Center Manager Financial Services Used the software for: 2+ years ### "Work Center Manager" June 6, 2025 5.0 Makes my day more productive knowing that I have something that the industry stands behind! Supplies are easy to obtain - Thank YOU! Pros The ease of being able to address and print labels for my items! Supply stock is easy to obtain - never any outages! Cons I can't think of a thing! I really can't. If I were to invent something where one could do something to make it more productive to utilize their day, It certainly would be (almost) the same product! Review Source Response from Pitney Bowes June 9, 2025 Hi Timothy, thank you for the fantastic review! We’re so glad to hear that PitneyShip has helped streamline your day and made addressing and printing labels simple and reliable. It’s great to know that access to supplies has been smooth too. We love hearing that the product has become such a productive part of your workflow. Thanks again for your kind words and continued trust in PitneyShip. We appreciate having you with us! SM Sheila M. Business Office Manager and HR Director Hospital & Health Care Used the software for: 1-2 years ### "PitneyShip #1 in office mailing" June 9, 2025 5.0 I think PitneyShip is a very essential in office mailing. Anxious to see what new things PitneyShip will come up in the future. Pros The ease of printing myself and not having to go to the Post Office. The site is very user friendly, Cons Do not have any cons, but I would like to have the smaller stamps. Where there was 25 stamps per page as compared to 20. Review Source Response from Pitney Bowes June 12, 2025 Hi Sheila, thank you for the great review and for using PitneyShip! We're glad it's helped simplify your office mailing and saved you trips to the Post Office. We appreciate your suggestion about the smaller stamp sheets. Feedback like that helps us explore ways to offer more flexibility, and we’ve passed it along to our team. Thanks again for sharing your experience. We're excited to keep improving and bring even more helpful features your way! JT Janet T. Receptionist - Admin Assistant Construction Used the software for: 1-2 years ### "Pitney Bowes SendPro saves the day" June 6, 2025 5.0 Very good experience shipping company letters and packages this way. Easy login and creating of labels. Pros Very easy to create a mailing label knowing it is going to be cheaper than going to the post office. Adding money to the account is easy. Cons I have nothing negative to say about the send feature. The process was fast and easy and the site was easy to navigate. Review Source Response from Pitney Bowes June 9, 2025 Hi Janet, thanks so much for the great review! We're glad to hear PitneyShip has made it easy to get labels out quickly—and that you're saving money compared to the post office. It’s great that adding funds and getting around the site has been simple too. Sounds like it’s helping you stay on top of things with your mail and packages. We really appreciate you sharing your experience. We're happy to have you with us! DP Dee P. Church Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Long Standing Member of Pitney Bowes" April 29, 2025 5.0 Overall things work well could be better we would like to speak with a person and stop the recording calls. Pros Purchasing stamps and how it works very smoothly without having to go to the Post Office Cons I do not like that when you pay online the day your invoice is due you charge a late fee. If we pay a week in advance it is fine but the due date, we are charged a late fee of 40.00. Call to discuss it with your office we only get a tape recording nothing else. Review Source Response from Pitney Bowes May 12, 2025 Hi there, thank you for being a loyal Pitney Bowes customer and for sharing your experience. We’re happy to hear stamp purchasing has been smooth for you, that’s great to know. We looked into your billing concern and saw the payment was made a few days past the due date, which is why the fee was applied. Setting up autopay in Your Account is the best way to ensure you never get a late fee. We also hear your feedback on live support and are always working to improve access and communication. Thanks again for being with us, we truly appreciate it. SW Suzan W. Purchasing Government Administration Used the software for: 1-2 years ### "PitneyShip works well for my Agency" June 4, 2024 5.0 I highly recommend Pitney Ship to increase efficiency. Pros That all employees who send mail are able to use. It has saved us money. Cons The only cons is sometime the printer connection is lost. Review Source Response from Pitney Bowes June 19, 2024 Thank you for your review, Suzan. We're excited to hear that your employees have been able to benefit from PitneyShip and that it's been so cost-effective for your team. We apologize for any inconvenience caused by occasional printer disconnections - we'll escalate that internally to ensure that we can improve connectivity and overall user experience. If you continue experiencing that issue, please reach out to our support team so they can help to resolve. Thank you so much for your recommendation and for choosing PitneyShip. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.