# PitneyShip Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PitneyShip Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/251583/SendPro-Online --- # PitneyShip Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PitneyShip ## What is PitneyShip? PitneyShip is cloud shipping software that simplifies both shipping and mailing for small offices, online retailers, and enterprises. The intuitive UI makes it easy to print discounted shipping labels and stamps for USPS, UPS, FedEx, and other carriers, or you can leverage deeper integration with our Shipping, Tracking, and Address Verification APIs. PitneyShip is the only cloud-based shipping software that provides enterprise management and control for online stamp printing, USPS Certified Mail with electronic return receipt, and carrier rate shopping within a secure, scalable platform, complete with features like single sign-on, business rule automation, and compliance with cloud security standards. No matter the size of your business, there is a PitneyShip subscription to simplify your shipping and mailing. ## What is PitneyShip used for? [Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Mailroom Management](https://www.capterra.com/mailroom-management-software/) Top alternative Featured Overall rating Based on 133 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PitneyShip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pitneybowes.com&name=PitneyShip) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PitneyShip 4.6 (133) VS. [4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (133) Ease Of Use 4.5 (500) Value For Money 4.5 (128) Value For Money 4.5 (452) Customer Service 4.1 (120) Customer Service 4.3 (430) ## PitneyShip alternatives Highest Rated [4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month [4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/251583/PitneyShip/alternatives/) ## Who uses PitneyShip? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipment Price Calculation 4.5 (82) 69.51% of 82 reviewers that rated this feature as important or highly important This capability helps you compare shipping options and see accurate costs upfront, including discounts. Some reviewers find it easy to choose the best price, budget effectively, and bill clients correctly. Users appreciate the clear pricing structure and ability to save money. Delivery Tracking 4.8 (77) 75.32% of 77 reviewers that rated this feature as important or highly important With delivery tracking, you can monitor when packages reach their destination and receive confirmation notifications. Reviewers indicate this helps verify deliveries, reduces customer disputes, and provides peace of mind, especially for urgent or sensitive shipments. Integration with USPS and UPS is valued. Shipment Tracking 4.7 (69) 81.16% of 69 reviewers that rated this feature as important or highly important You get real-time updates and notifications for shipped packages, which helps you and your clients stay informed. Reviewers appreciate the convenience, reduced customer inquiries, and ability to track multiple shipments easily. Integration with USPS tracking streamlines the process. Shipping Labels 4.9 (45) 91.11% of 45 reviewers that rated this feature as important or highly important PitneyShip gives you a straightforward way to create and print shipping labels in various formats, including 4x6 and full sheets. Reviewers appreciate the clear, smudge-free labels, easy printing process, and compatibility with multiple shipping vendors and devices like Pitney Cube. Status Tracking 4.7 (70) 71.43% of 70 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Alerts/Notifications 4.5 (54) 50.00% of 54 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges PitneyShip 36 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Ship packages/goods by aircraft Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Evaluate the accuracy of address matching software Analyze and calculate business costs Add customized logos and colors to align with company branding Import and export data to and from software applications A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery With delivery tracking, you can monitor when packages reach their destination and receive confirmation notifications. Reviewers indicate this helps verify deliveries, reduces customer disputes, and provides peace of mind, especially for urgent or sensitive shipments. Integration with USPS and UPS is valued. Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Pre-made examples and templates for emails Shipping products/goods by land Information, data and reports that are being tracked over time Process of printing custom labels through various methods. Identify the physical location of an individual, asset, device, etc. Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information This capability helps you compare shipping options and see accurate costs upfront, including discounts. Some reviewers find it easy to choose the best price, budget effectively, and bill clients correctly. Users appreciate the clear pricing structure and ability to save money. You get real-time updates and notifications for shipped packages, which helps you and your clients stay informed. Reviewers appreciate the convenience, reduced customer inquiries, and ability to track multiple shipments easily. Integration with USPS tracking streamlines the process. PitneyShip gives you a straightforward way to create and print shipping labels in various formats, including 4x6 and full sheets. Reviewers appreciate the clear, smudge-free labels, easy printing process, and compatibility with multiple shipping vendors and devices like Pitney Cube. Integrates with shipping services Send messages via SMS Track the status over time for a request, process, asset, or transaction Get Advice We can help you find the software with the features you need. Features 4.5 (133) 4.5 Based on 133 reviews ## Pricing Value for money 4.5 (128) Free Version Pay-as-you-go $0.00 It includes: - Box-Icon-to-Ship-and-Track-Packages - Buy & Print Postage - Compare Shipping Rates - Computer-Icon-to-Buy-and-Print-Postage - Ship & Track Packages - Print Shipping Labels Value for money 4.5 (128) 4.5 Based on 128 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (120) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (120) 4.1 Based on 120 reviews ## User reviews Overall rating 4.6 Based on 133 reviews Filter by rating 5(91) 4(32) 3(9) 2(0) 1(1) Mentioned topic Sorted by most recent SG Sherrie G. Operations Manager Financial Services ### "PitneyShip was Shipped Out" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 30, 2026 Found it to be a bit expensive for my company. Decided to consider another manufacture of postage and shipment. Pros Pitney Ship was convenient for mailing and shipping small and large items. I did experience problems with account management over several divisions. . Cons Found that their systems did not provide confirmation of services requested or rendered. Account management still was an issue as invoicing various departments was difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT George T. Owner Newspapers ### "Convenience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 January 16, 2026 Good experience so far. I really dont have too much to say that is on the negative side. It is a business and they make money. Tip for people, buy your own digital scale! Pros The ease of printing postage and not having to go to the post office. It is super helpful to pay for the eact pastage and print it...in the past, we usually had to over pay on large envelopes because the post office wouldn't stock the necessary stamps for us to purchase and keep our own stamp stock. Cons I don't like having few options for print envelope sizes other than size 10. We will not rent the additional equipment that is offered Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi George, Thank you for sharing your feedback. We’re glad to hear PitneyShip has made it easier to print exact postage and avoid trips to the post office, especially when sending large envelopes. Being able to pay precisely for postage and print it on demand is exactly the kind of efficiency we aim to provide. We also appreciate your input about envelope size options and understand how having more flexibility could be helpful. Your feedback will be shared with our team as we continue to improve the platform. Thanks again for taking the time to leave a review. We’re glad PitneyShip has been a positive experience overall for your business. DB Davida B. Senior beauty consultant. Cosmetics ### "Great Product for Small Businesses " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 16, 2026 My overall experience has been a great! I love the option of being able to send packages from my home.It makes things easier for my business Pros What I love about pitneyship. Is that I can send packages to my customers in the ease of my home and drop off at the Post Office. It is a game changer! Cons What I don't like about it is the ease of use for the website.More recently it has been changed.And it makes it a bit harder to navigate and negate what you need right away. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi Davida, Thank you for taking the time to share your feedback. We’re glad to hear PitneyShip has been a game changer for your business and that being able to ship from home and drop off at the Post Office has made things easier for you. We also appreciate your feedback about the recent website changes and navigation. We understand how important ease of use is, and your input will be shared with our team as we continue to improve the experience. Thanks again for sharing your thoughts. We’re happy to support your business and your shipping needs. MO Melissa O. Owner Arts and Crafts ### "Small Shop - Big Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 I have a small resale shop and PitneyShip makes is so easy to ship my customer's packages both quickly and at a discounted price compared to walking into the post office! I especially love that I can print first-class USPS to send my tiny light weight items out. Pros PitneyShip is delightfully easy to use! I love the shipping discount the most. I also love the address book feature. Cons What's not to like? I've been using PitneyShip for more than 4 years and have NEVER had a problem at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi Melissa, Thank you for the wonderful review. We’re so glad to hear PitneyShip has been easy to use and that you’re enjoying the shipping discounts and address book feature. It’s great to know the ability to print First-Class USPS postage has made shipping your lightweight items faster and more affordable. We truly appreciate your loyalty over the past four years and are thrilled PitneyShip continues to support your resale shop without any issues. Thanks again for sharing your experience. We’re happy to be part of your shipping workflow. CB Chris B. Finance Manager Consumer Goods ### "small business review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2026 Overall my experience with PitneyShip has been great. It's very user friendly and very convenient for a small business like ours. Pros PitneyShip is user friendly. It has been our go to shipping preference since covid happened. We love the convenience of it Cons No cons. I've yet to use other shipment providers. PitneyShip has been great so far for our small business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi Chris, Thank you so much for your kind review. We’re glad to hear PitneyShip has been your go-to shipping solution since COVID and that you find it user friendly and convenient. Supporting small businesses with simple and reliable shipping is exactly what we aim to do. We truly appreciate your continued trust in PitneyShip and are happy to hear it has been working well for your business. Thanks again for sharing your experience. We look forward to continuing to support your shipping needs. GS George S. retired personal user Judiciary ### "Skip the long USPS and UPS lines" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 15, 2026 If you enjoy walking past the long line of UPS customers and dropping your package off and leaving or if you enjoy putting your package or large envelope in your mail box for the postman to pick up instead of going to the post office, this is the service for you. I have used this service for about 15 years and although I am no longer using it in a business setting, I find it excellent in a personal setting. I can print my own stamps and print my own shipping labels. All I have to do is keep shipping labels and stamp labels on hand. If I make a mistake I can get an immediate return/refund. If I don't have enough postage to buy more stamps, SantaPro/PitneyShip re-ups in my selected amount. While I only use USPS and UPS, they also ship FedEx. As a matter of fact they compare the prices of each one and I can select whichever one I want to use before printing out the postage or mailing label. Pros I love walking around the long customer service lines at United Parcel Service and the United States Post Office Cons I've been dealing with this Pitney Bowes scale for years and I can't seem to get the app to recognize it. If I ever do it seems to lose it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2026 Hi George, Thank you for sharing your review and for being a long-time PitneyShip customer, we truly appreciate your loyalty. We’re glad to hear how much you enjoy the convenience of skipping long USPS and UPS lines, printing your own stamps and labels, and taking advantage of features like easy refunds and rate comparisons across carriers. We also appreciate your feedback about the scale connectivity and understand how frustrating that can be. Our support team would be happy to help troubleshoot and work toward a more reliable experience if you would like assistance. Thanks again for your feedback. We’re glad PitneyShip continues to support your shipping needs. JA JEANNINE A. Owner Alternative Medicine ### "I am a happy user of PitneyShip." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 My overall experience with PitneyShip, wonderful. Easy, less expensive than the post office and convenient. Pros I was new to shipping online when I started with Pitney. It was easy to learn and is a great value for someone who works from home. I feel there is definite security with the service, with accessing my accounts and with tracking packages. I have only had to have a refund twice in the last six or so years, on my mistake with the wrong address, and the process was smooth. Cons I cannot think of anything that I do not like about PitneyShip. I would recommend it to others who work from home. Switched from [EtsyMarketingTool](https://www.capterra.com/p/156476/BestAutoRenew/) They became too greedy at Etsy and not about the seller. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2025 Hi Jeannine, Thank you so much for the wonderful review! We’re thrilled to hear that PitneyShip has been easy to learn and a great fit for your home-based business. It’s great to know you feel secure using the platform and that refund requests have been smooth when needed. We really appreciate your recommendation and are glad PitneyShip offers the convenience and value you were looking for. Thanks again for choosing us—your feedback truly means a lot! PB Patty B. STAFF ACCOUNTANT Transportation/Trucking/Railroad ### "Pitney Bowes Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2025 EXCELLENT, i DON'T HAVE ANY TROUBLES USING THE WEBSITE AND OR LOOKING AT OUR ACCOUNT. MAKING PAYMENTS IS SIMPLE. Pros EASE OF NAVIGATION, SIMPLE TO MAKE LABELS, CHECK BALANCES AND UPDATE POSTAGE. tHE MACHINE IS EASY TO USE AS WELL. Cons DON'T HAVE ANY CONS WITH THE MACHINE OR THE WEBSITE., PRICE IS NOT YOUR CHOICE, BUT THE 4 CENT DISCOUNT IS A PLUS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Hi Patty, Thanks so much for the great review! We’re thrilled to hear that PitneyShip has been easy to use and that managing your labels, postage, and account has been a smooth experience. It’s great to know both the machine and website are working well for you. We really appreciate your kind words and your continued support! — The PitneyShip Team SH Susi H. Owner Consumer Goods ### "Competitive Prices and User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 25, 2025 I've been with you a LONG time. Starting with ship station, then shifted to Pitney Ship, SendPro and now Pitney Ship. Have had very few problems over the years, but it used to be much easier getting tech support. Now if there is an issue, I have to create a ticket and wait, or get on a lengthy chat. I do miss being able to pick up the phone and talk to someone. Other than that, I am happy with the service. Just would like the scale and Device Hub to stay online. Pros The ease of use and competitive pricing. Love that I have an address book where names pop right up and that I can have presets for my mailers and boxes. It makes it quick and easy. Cons In the last couple of months I have had lots of issues with Device Hub. My scale goes offline continually and I am having to redownload it, then activate it. It did not do this in the past. Very annoying. I often just type in the weight, but would like to see this issue resolved. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) Reasons for choosing PitneyShip The features matched or were similar to other vendors, but I generally only use USPS, so pricing was the reason I went with PB Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Hi Susi, thank you for taking the time to share your detailed feedback and for being such a long-time customer! We’re so glad to hear you enjoy PitneyShip’s ease of use, competitive pricing, and helpful features like the address book and presets. We’re sorry to hear about the recent Device Hub and scale issues — that sounds frustrating, especially since it used to work smoothly for you. We appreciate you sharing this insight and will make sure it’s passed along to our support and product teams. Thank you again for your loyalty and for continuing to choose PitneyShip over the years — we truly appreciate your partnership! —The Pitney Bowes Team BF Bria F. Owner Apparel & Fashion ### "I would recommend" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 24, 2025 It's good, easy to use and helpful for mass mailings. I have been using for several years now and seems to be one of the better programs for shipping. Pros I like the ease of the program. I like that the minimum dollar amount for reloading has been lowered as well. Cons It's costing quite a bit more to ship very light small packages. Sometimes have issues logging in every so often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2025 Hi Bria, thank you for taking the time to share your feedback! We’re happy to hear you’ve found PitneyShip easy to use and that the lower reload minimum has been helpful. We understand your concern about the increased cost for lighter packages and the occasional login issues. We appreciate you bringing these to our attention — feedback like yours helps us identify where we can improve. Thanks for being a loyal PitneyShip user over the years and for recommending us! —The Pitney Bowes Team [View all Reviews](https://www.capterra.com/p/251583/PitneyShip/reviews/) Popular comparisons [ShipTime vs PitneyShip](https://www.capterra.com/compare/198849-251583/ShipTime-vs-PitneyShip)[Easyship vs PitneyShip](https://www.capterra.com/compare/170399-251583/Easyship-vs-PitneyShip)[ShipStation vs PitneyShip](https://www.capterra.com/compare/155621-251583/ShipStation-vs-PitneyShip)[Pirate Ship vs PitneyShip](https://www.capterra.com/compare/172133-251583/Pirate-Ship-vs-PitneyShip)[Freightview vs PitneyShip](https://www.capterra.com/compare/136895-251583/Freightview-vs-PitneyShip)[Shippo vs PitneyShip](https://www.capterra.com/compare/146146-251583/Shippo-vs-PitneyShip) [Stamps.com vs PitneyShip](https://www.capterra.com/compare/90069-251583/Stamps-com-vs-PitneyShip)[ShippyPro vs PitneyShip](https://www.capterra.com/compare/164065-251583/ShippyPro-vs-PitneyShip)[PayPal vs PitneyShip](https://www.capterra.com/compare/207944-251583/PayPal-vs-PitneyShip)[ShipWise vs PitneyShip](https://www.capterra.com/compare/146762-251583/DesktopShipper-vs-PitneyShip)[ShippingEasy vs PitneyShip](https://www.capterra.com/compare/128334-251583/ShippingEasy-vs-PitneyShip)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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