--- title: "Esper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Esper Software - reviews, pricing plans, popular comparisons to other Policy Management products and more." source_url: "https://www.capterra.com/p/251623/Esper/" page_type: "product" language: "en" --- # Esper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Esper ## What is Esper? Esper helps build an infrastructure to support the full policymaking lifecycle in government and create a single source of truth for policy. Esper works with 90+ government agencies to streamline internal workflows and manage policymaking with ease. Esper’s clients include the New York Police Department, Washington Department of Health and California State Treasurer’s Office. ## What is Esper used for? [Government](https://www.capterra.com/government-software/)[Policy Management](https://www.capterra.com/policy-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Esper?[Manage this product listing](https://www.g2.com/products/esper-regulatory-technologies-esper/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Esper 5.0 (2) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price $0.01 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.7 (73) Value For Money 4.0 (2) Value For Money 4.8 (61) Customer Service 4.5 (2) Customer Service 5.0 (72) ## Esper alternatives [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Visual Intelligence Portfolio Suite](https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/) [4.7 (73)](https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/42349/Visual-Intelligence-Portfolio/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) [4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248680/NEOGOV/) Highest Rated [Authorium](https://www.capterra.com/p/10017135/City-Innovate/) [5.0 (1)](https://www.capterra.com/p/10017135/City-Innovate/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017135/City-Innovate/) ## FAQs about Esper Overview ### What company size and specific industries is Esper built for? Esper is designed for government agencies of any size, including small departments, mid-market public organizations, and larger enterprises. It is built for the public sector, supporting policy work through research, drafting, collaboration, workflow automation, and reporting for agencies that manage regulations and internal policy processes. Features and Usability ### What are the key features of Esper? Esper offers policy management, workflow automation, and configurable workflow for process control, plus access controls, role-based permissions, and single sign on for security. It also includes audit trail, audit management, compliance management, reporting and analytics, document management, version control, and alerts, notifications, and reminders. Getting Started and Support ### What training and onboarding options does Esper offer? Esper provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does Esper offer? Esper provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users ways to submit questions and find self-serve guidance, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 521 Policy Management reviews Capterra data shows that buyers of policy management software rank the following features as their top priorities: - **Policy Library** (**57%** of reviewers rated this feature as critical) - **Policy Creation** (**54%**) - **Compliance Management** (**58%**) Esper supports all three features that reviewers rate most highly: **Policy Library**, **Policy Creation**, and **Compliance Management**. Together, these capabilities help businesses keep policies organized, create and update documentation efficiently, and monitor compliance requirements more effectively, allowing teams to maintain consistency and reduce risk across policy workflows. Policy Library 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A repository of all past and existing policies Policy Creation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create new policies or alter existing policies Compliance Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Approval Process Control 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Esper 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - For Government: Intended to be used by governmental agencies - Forms Management: Store, manage and track all forms in a centralized location - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Metadata Management: Group policies by type for easy classification and discovery - Policy Training: Train and educate employees on existing and/or new procedures and policies - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (2) Basic $0.01 Other,Per Year Value for money 4.0 (2) 4.0 Based on 2 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT Joanne T. Administrative Consultant Government Administration ### " Esper adds much needed clarity to project management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 25, 2025 I feel that Esper created clear project assignments, sequence, and due dates to allow a seamless workflow for a very complex task with multiple contributors. The platform allows all users to easily see the entire scope and sequence, responsibilities, and timelines. Users can easily sort tasks in multiple ways to view various projects in different stages. Pros The platform is very intuitive and easy to use. I appreciate the organization and clarity it adds to the project management. Cons There are some steps that could potentially be consolidated in our project design, but that can easily be remedied within the current customization options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Joy A. Policy Specialist Individual & Family Services ### "Capterra Review from JLA\_FEB2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2025 Overall, Esper has been a phenomenal tool that has facilitated an efficient collaborative effort as our agency reviews, updated, and develops policy. Pros The collaborative capability in Esper is an amazing tool. I also appreciate the notifications from Esper letting you know when you have a requirement, or when someone has made comments. Both abilities allow the workflow to continue when everyone involved is working from various locations. Cons One of the things I have found frustrating about Esper is that id doesn't recognize many of the words used by our agency. When this happens, every time the document is opened those words not recognized are underlined as an error in spelling. It would be great if we could "add" these words to a "dictionary" in Esper as an acceptable/valid term. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.