# Esper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Esper Software - reviews, pricing plans, popular comparisons to other Policy Management products and more.

Source: https://www.capterra.com/p/251623/Esper

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# 

 Esper Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Esper

## What is Esper?

Esper helps build an infrastructure to support the full policymaking lifecycle in government and create a single source of truth for policy. Esper works with 90+ government agencies to streamline internal workflows and manage policymaking with ease. Esper’s clients include the New York Police Department, Washington Department of Health and California State Treasurer’s Office.

## What is Esper used for?

[Government](https://www.capterra.com/government-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Other, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Esper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://esper.com&name=Esper)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Esper

5.0 (2)

VS.

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting Price

$0.01

Other, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.7 (105)

Value For Money

4.0 (2)

Value For Money

4.8 (97)

Customer Service

4.5 (2)

Customer Service

5.0 (102)

## Esper alternatives

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (42)](https://www.capterra.com/p/16872/Document-Locator/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Approval Process Control

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Activity Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Code Enforcement

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ensure all properties are adhering to government and legal codes

Collaboration Tools

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Compliance Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Esper 40 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collect, track and store acknowledgements that policies have been read and understood

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Ensure all properties are adhering to government and legal codes

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Intended to be used by governmental agencies

Store, manage and track all forms in a centralized location

Observe and track the demand, usage, progress or quality of a system, product, or user

Create new policies or alter existing policies

A repository of all past and existing policies

Group policies by type for easy classification and discovery

Train and educate employees on existing and/or new procedures and policies

Streamlining repetitive tasks and activities through automated and predefined workflows

Plan and coordinate all the resources, costs and time needed to execute assignments

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.0 (2)

Basic

$0.01

Other,Per Year

Value for money

4.0 (2)

4.0

Based on 2 reviews

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Joanne T.

Administrative Consultant

Government Administration

### " Esper adds much needed clarity to project management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 25, 2025

I feel that Esper created clear project assignments, sequence, and due dates to allow a seamless workflow for a very complex task with multiple contributors. The platform allows all users to easily see the entire scope and sequence, responsibilities, and timelines. Users can easily sort tasks in multiple ways to view various projects in different stages.

Pros

The platform is very intuitive and easy to use. I appreciate the organization and clarity it adds to the project management.

Cons

There are some steps that could potentially be consolidated in our project design, but that can easily be remedied within the current customization options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JA

Joy A.

Policy Specialist

Individual & Family Services

### "Capterra Review from JLA\_FEB2025"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2025

Overall, Esper has been a phenomenal tool that has facilitated an efficient collaborative effort as our agency reviews, updated, and develops policy.

Pros

The collaborative capability in Esper is an amazing tool. I also appreciate the notifications from Esper letting you know when you have a requirement, or when someone has made comments. Both abilities allow the workflow to continue when everyone involved is working from various locations.

Cons

One of the things I have found frustrating about Esper is that id doesn't recognize many of the words used by our agency. When this happens, every time the document is opened those words not recognized are underlined as an error in spelling. It would be great if we could "add" these words to a "dictionary" in Esper as an acceptable/valid term.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)