--- title: "Dragon Professional Individual Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Dragon Professional Individual the right Speech Recognition solution for you? Explore 240 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews/" page_type: "reviews" language: "en" --- Dragon Professional Individual 4 (240) [View alternatives](https://www.capterra.com/p/251641/Dragon-Professional-Individual/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Dragon Professional Individual Ease of use 3.9 Customer Service 3.2 ## Pros and Cons in Reviews KO Katherine O WriterWriting and Editing, Self-employedUsed the software for: More than 2 years. “This means I can sit on the sofa or in the garden, reading through my book, dictating edits, and minimises my time sat in front of a screen or computer.“ January 22, 2025 RM Rick M WarehousemanConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “The biggest con that I can think of is the cost“ October 20, 2023 KO Katherine O WriterWriting and Editing, Self-employedUsed the software for: More than 2 years. “Also, as I said, transcription from dictated MP3 files relieves time on the computer and therefore eye strain.“ January 22, 2025 Federica G Freelance TranslatorTranslation and Localization, Self-employedUsed the software for: More than 2 years. “It becomes a little sluggish when you are working on longer documents (I'd say more than 200 Word pages).“ March 7, 2022 KO Katherine O WriterWriting and Editing, Self-employedUsed the software for: More than 2 years. “Value for money I have stated 3 because it seems expensive to me! But then as the only piece of software I’ve found that does what it does, I will pay it!“ January 22, 2025 BC Bj C MDEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “On one occassion I was referred to an independent software support accompanying called Just Answer and after paying about $30 still did not have my problem fixed (only tried to fix one of them on that occasion).“ March 11, 2022 RM Rick M WarehousemanConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “For myself, it is very beneficial because I have arthritis very bad in both hands and it would take me forever to have to try to type“ October 20, 2023 BC Bj C MDEducation Management, 2 - 10 employeesUsed the software for: More than 2 years. “Oh by the way, for the one problem I trawled through the tech support sites over and over, trying to find solutions to, in particular, the one problem.“ March 11, 2022 ## Showing most helpful reviews Showing 1-25 of 240 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Evans J. Partner Law Practice Used the software for: 2+ years ### "Great Program; Marginal Customer Service" December 26, 2018 5.0 I use Dragon NaturallySpeaking daily for practically everything I do, including e-mails, correspondence, documents, and Outlook entries. It is accurate and effectively eliminates the need for a typist. It has a few drawbacks, but they are overwhelmed by its advantages. Pros NaturalSpeaking is the premium software for voice dictation. With an above average microphone, its accuracy is easily about 95% and likely 90% right out of the box. It learns as you use it, customizing itself to your manner of speaking, pronunciation, etc. It is relatively easy to create special words and even phrases and macros that you use often. Cons Customer service is a drag. It has been my experience that they are slow to respond. I also find that the knowledge base and online support is not fantastic and often get better results with a Google search than I do searching Nuance's knowledge base. It needs a better Chrome extension so that it does not need to be reset each time you close and reopen Chrome. Also, I cannot seem to train it to recognize how I pronounce certain words, which is regretable because those are almost always the inaccuracies in any document. Review Source FH Francis H. Director Writing and Editing Used the software for: 2+ years ### "The power of speech." August 19, 2019 4.0 My Business is all about writing and Nuance Dragon Speech Recognition software enables me to get my ideas typed quickly and easily. Moreover, the process is fluid and does not interrupt my creativity. I can talk faster than I can type, therefore, speaking into a headset microphone has become second nature. The purpose of getting this software was to speed up the writing process and to help with my wrist ailments. There are medical benefits too, for people with difficulties in their hands, where extensive typing can be a painful problem. Essentially the benefits to me of using Nuance Dragon Speech Recognition software are : Easily transfer my ideas to text by dictating. Transcribe recordings of meetings, podcasts, radio interviews etc. Ease my wrist pain by not needing to manually type so much. Pros I have used Nuance Dragon Speech Recognition software for several years, from version 12 to the current version 15 for PC. Anyone vaguely familiar with this type of software may be used to clunky products that struggle to recognize simple words, let alone sentences and so on. Fret no more. Nuance are the market leaders in this field, and for good reason. It works - pure and simple. I defy anyone not to tryout the current version and not be super impressed. Honestly, give it a go. After training it to your voice by reading out a set piece of text in your natural tone and voice, Dragon sets up a profile for you. The more you use Dragon, the better your profile becomes at remembering and crucially, learning how you speak. The current version even allow podcasts, radio interviews etc, to be transcribed with I would say depending upon the clarity of the persons voice, at least 80% accuracy. In addition to using Dragon for dictating, you can use it to navigate the internet. Yes, you can. With practice, you ask Dragon to open up your web browser and speak the web sites you wish to browse. I have achieved limited success with this, though this is more because I haven't grasped the commands yet. I love being able to say commands like - Open microsoft word. New document. Then watch Dragon perform these tasks like magic. More magic unfolds when you start to speak and the text appears. Oh keep in mind, though, you have to say the punctuation. After a while this becomes natural. Cons Nuance Dragon Speech Recognition software can after several hours of use appear to get tired and become sluggish. Words and phrases it will have previously recognised will mystify it and produce random or garbled results. Dragon will not recognise some commands. This can be annoying when you are trying to complete a piece of work. When this happens, its best to switch it off for a break. Another point is that Dragon can become too particular and remonstrate with you for becoming tired. For example, as we lose energy our voice may decrease in clarity and tone. Well, Dragon is unforgiving, such that when you dictate and are unclear with your words, the typed text will not be what you want. Dragon will have misinterpreted, often with random and bemusing results. Solution, take a break or resort to manual typing. Alternatives considered [SpeechTexter](https://www.capterra.com/p/164522/SpeechTexter/) Reason for choosing Dragon Professional Individual Nuance Dragon Speech Recognition software appears to be the industry standard for this purpose. It is a heritage product, tried and tested over a number of years with great success. Having used the earlier iterations I was certain the current version would probably not let me down. However, I explored the cheaper alternative, SpeechTexter and decided this was not as feature rich and as accurate as Dragon. In addition, sometimes, the saying, "you get what you pay for", applies. With Dragon, I think its true. Review Source KO Katherine O. Writer Writing and Editing Used the software for: 2+ years ### "Essential for those with low hand use or wishing to avoid eye strain from computer use" January 22, 2025 3.0 As I said, I wouldn’t be without it. If you have restrictions in the use of your hands, or are wary of getting repetitive strain injury in your hands from typing, then it’s life changing. Also, as I said, transcription from dictated MP3 files relieves time on the computer and therefore eye strain. My overall rating is only 3 because there are limitations with the product (see cons). But since it’s the only one I know that does what it does, my recommendation is 9 out of 10. I feel grateful it exists! Ease of use I rated as only 3 as there is a learning curve for use, especially if you want to learn to dictate punctuation. Value for money I have stated 3 because it seems expensive to me! But then as the only piece of software I’ve found that does what it does, I will pay it! Ease of deployment I gave 5. You basically click and it opens. Not 6 because mine can be glitchy, but that’s probably because I don’t have the latest version. Pros I wouldn’t be without it. I have low use of my hands, and without Dragon, and I wouldn’t be able to work my books – I’m a writer. And I wouldn’t be able to have the online contact I have with others. If I suddenly regained free use of my hands, I would still continue to use Dragon for editing my books. I make edits in the hardcopy in pencil. I then go through and dictate them into a notetaker, and use Dragon to transcribe potentially 20 pages of edits. On the computer I then go through and correct mistakes in the transcription. I then copy and paste those edits into the book within Microsoft Word. This means I can sit on the sofa or in the garden, reading through my book, dictating edits, and minimises my time sat in front of a screen or computer. I’m short-sighted and my glasses are not suitable to switch from looking at the screen to looking at the book on the desk. It reduces eye strain to have the bulk of the edits transcribed for me. I am using it right now to dictate this. \* I dictate various meditation processes into audacity, and use it to transcribe those. You can have multiple profiles set up on dragon. I have one trained for a recording on my notetaker, one for a recording on Audacity, and one for speaking direct to the computer. \* I’m guessing that Dragon is the only software available that does both speech recognition direct into the device, and transcription of a recording. \* I mostly speak into a notetaker, and let Dragon transcribe it rather than speaking direct to the screen. With direct speech recognition, if there are mistakes, I may have forgotten what I said. But once I have a recording, Dragon gives the option of playback. Or, I can always listen to the recording itself again to find out what I said. Cons Customer support is poor. Frequent upgrades happen and support for earlier versions is soon withdrawn. Having said that I have an earlier version which is not officially compatible but it’s still working. And as a long term user, I have not felt any need for support. Dragon uses a great deal of RAM. Sometimes I click to speak and it doesn't work or takes a while to do so. I have to reload the profile. As AI for transcription becomes more and more available and skilled, Dragon will have more competition for its function of transcription from a sound file. I stated in the pros section that I guess Dragon is the only software available that does both speech recognition direct into the device, and transcription of a recording. It is also the only one I know of that you can train to adapt to your own voice. This may change. Review Source David G. physician Medical Practice Used the software for: 2+ years ### "Good product but overpriced." July 27, 2024 4.0 Unhelpful unless you pay $hundreds for help. I am not sure the quality of the service - I could never get that far. Pros The program (v 16) transcribed well (even medical terms) and is relatively easy to use once the learning curve and training have been completed. Cons I paid over $500 for what I was told was a plan that would include free upgrades. Nine months after purchase I noted that UK English was being used by Dragon instead of American English and I could not get the output text language back to American English. I called customer support and was told I needed to pay an additional $200 to get service. The rationale put forth was that my cust. support expired after 6 months and again I would need to pay $200 to receive help. The $500 I paid up front did not even allow me to get help from customer service. Unless you care nothing about expense. move on to a different program. Review Source Rob B. WSO2 Trainer and Integration Consultant Information Technology and Services Used the software for: 2+ years ### "Dragon Speech listens to what you say" December 8, 2019 4.0 Overall, Dragon is software for speech recognition on the PC. However, speech recognition for dictation of articles is something that has to agree with you. Many people do not like to talk to the PC for this purpose and prefer to type in the article in stead. I would love to test out the app on smartphone or even have it integrated in the car as part of the standard software. That is however quite unlikely. Pros The software is great for dictation. I use it for English and Dutch with some words added to the vocabulairy because of the fact that they are typical acronyms (like WSO2, APIM etc). In contrast with speech recognition in the past the amount of getting used to your voice is now minimal. Just read a couple of lines and you are good to go. You can include things like next line and it will actually go to the next line. One of the best things is that you can import a sound file that you would like to transcribe and it will output the text to an rft file or you copy it to word. There are apps on the smartphone from dragon that will allow you to dictate and process the sound in the cloud and give you the text in the app but until now it has only been available in the US for English Cons Every now and then a profile does not load any more and i need to either create a new profile or switch to the other profiles. Review Source Chuck Z. Volunteer Automotive Used the software for: 2+ years ### "Beware-company does some strange and possible illegal activity. Stay away." February 20, 2019 2.0 Bad attitudes, excuses (it's not my fault). Lack That positive can-do attitudes. Certainly not a customer-centric company and seem to have lost sight that the customer, pays the bills. I also have PaperPort while supposedly compatible with Windows 10 it certainly is a frustrating and buggy program. My experience with DNS is negative and I will make sure you "pass the message" wherever possible. Pros It gives the disabled more freedom to type but still requires much keyboard action things flowing. Cons I have Dragon 15 and a normal update notice popped up on my screen. I like to keep my software up to date so I clicked update now. The next day I go to use my Dragon and it won't accept my user profile. Being a quadriplegic it took many hours to add custom words/phrases/or things that make Dragon work the best that he can for me. I call Dragon support and they informed me that this was a complete upgrade and took me to version 15.05. The cost of the upgrade is $99.95. I couldn't believe that asked if they could remove the update and I will continue to use my program as it is. DNS support tells me that's not possible. I can uninstall the upgraded version and reinstall my original version and then Re-train it over again to get back to where it was. Feeling like I was being held hostage DNS support installed the upgrade and then call back for the money. I asked the rather rude support gentlemen what exact benefits does this new version have over the old one. His Response: you get the upgrade, future free technical support (never pay before) future upgrades at no charge" I then repeated the question "exactly what benefits will I receive from this purchase using DNS 15.05 over my current version 15." After some brief silence, he came back with paraphrasing "faster, more accurate, worse with more programs, etc. These are all the same promises that started with my 1st purchase of Dragon 11 and the future purchases of 12, 13 and 15. I really have noticed little to no difference. Review Source Chris E. Children's Book Writer Writing and Editing Used the software for: 2+ years ### "Dragon Keeps Me Writing" February 5, 2019 4.0 I started using Dragon to reduce tendinitis in my wrists. It made a huge difference, and when I later broke a finger, it was great to already have the system in place. I use it for almost all "typing" on the computer, from e-mails to writing novels. When I started, it was really the only voice-recognition system out there. I keep using it because I'm so used to it, but I don't know if it's better than other options that may be cheaper. Pros Voice recognition allows me to produce an enormous amount of writing without taxing my wrists and other body parts. Cons It takes some time to train. Partly you train it, and partly it trains you. You have to proofread very carefully as errors frequently slip in. It is not faster than typing – but it is easier on the body. It can also be hard to transfer your user files to a new computer. It's possible, but I had to get help from an expert. Review Source Phil M. GIS Instructor Research Used the software for: 2+ years ### "The original speech to text software" April 13, 2019 3.0 Makes reports a breeze. Also, because you are talking out loud, you hear your ideas and they resonate better. You notice your mistakes more readily. You also do not miss out on getting some of your perfect thoughts to paper. You know, those GOLDEN thoughts that you have while you are busy typing and finishing out the last thought that you are still typing. Don't lose the golden thoughts wasting time typing, get them into the document fast! Pros Great software. Makes writing reports, emails, papers, documents so much faster than typing, and I am no slouch when it comes to being able to type. It also releases you from the tethers of a pesky keyboard! You can also program in shorthands to speed up the process. Set it up so that you say ASPCA and it enters in "American Society for the Prevention of Cruelty to Animals." Excellent for scientific articles and jargon-heavy reports as you can train it to learn your words, your speech patterns, which make it more accurate. Cons Buggy. Works most of the time, but after long stretches, it tends to slow and crash. Save early save often. Save, close, then reopen after any new training to make sure that your edits are saved before a crash. Review Source Sander O. owner Writing and Editing Used the software for: 2+ years ### "Perfect solution" January 16, 2020 4.0 Dragon is just working fine. It puts the word I say in my screen And even allows me to control my computer With simple commands. You need to carefully read the text you composeBecause sometimesText recognition is not perfect and worse ( words) with a complete other meaning will show Pros Due to a handicap I Do Use a whole lot of speech recognition For all my work, even made all my websites with speech recognition software from Dragon. I write complete books with the software solution. Cons Ever since I upgraded my computer and soundcard the software is more precise. So the more money you spend on your computer the better results you will get. Kind of realistic I think :-) Reason for choosing Dragon Professional Individual Dragon is more precise if you have to talk a lot to your computer Review Source Denise S. Writer Used the software for: 6-12 months ### "I have used this for my writing business. Stopped using it after a few months because of issues." June 5, 2018 4.0 You can dictate your work and emails which allows you to think through the problem. It does allow you to control the computer as well. Pros I liked that I could talk to my computer and write my articles. It was supposed to make my life a little easier. The whole idea is to make it simpler for me. For the most part, it picked up accurately. However, there are times when it didn't work like it was supposed to. Cons Where to begin? It takes forever for the software to install. It worked great at first, but after a while, it lost accuracy. It wouldn't pick up the words correctly, and when I would try to correct it, the program didn't respond accurately. I often would have to use the keyboard and mouse to go in and fix the words later. I ended up taking two to three times as long to write my articles. On top of that, even after exiting the program it would continue to run in the background. My system has 16GB RAM, and it still slowed my computer down as though I only had a couple of gigs. Review Source JC Jesse C. CEO Arts and Crafts Used the software for: 2+ years ### "If you speak... It might be done!!" December 9, 2020 4.0 Currently I was able to get the accuracy on my invoicing corrected and I use it daily. I also use it for customer descriptions on the custom products I design along with taking notes for new designs, customer meetings and for vendor resourcing. Being as though I can speak and do all of that it allows me the ability to keep working on the projects I am doing simultaneously. Pros I have been an avid user of Dragon Naturally speaking for several years. I have been on version 2 since it was released some 10+ years ago. I liked the software but was hesitant to upgrade it due to all the issues it had back then with integration and the limited amount of usability. I recently decided to upgrade to Dragon Professional Individual v.15. Being as though I was a previous user the setup was easy and the migration of vocabulary files was simple and worry free. The tutorial was simple and but could have been more informative. However the purpose for upgrading was to utilize the new features that it offered for my business. At first most users having never used a software of this nature could be easily intimidated by the amount of features it offers. I personally was a bit surprised by what all this version could do in comparison to my "dinosaur" version of the application. The overall integration to nearly every application that I use was simple and very effective in most cases. I can use it for invoices, taking short notes on ideas of new products to design, reply to emails and the list goes on. Virtually anywhere that text is used you can implement the use of this software. And with the Dragon anywhere subscription feature you can literally take it anywhere and use it whether on a pc, laptop, or cellular device. Cons I have found this version to be a bit clunky when it comes to invoices and overall voice depiction accuracy. For example every time I say the number 1 it puts in "none". Overall it does have a higher accuracy level than the previous versions and much better than most comparable software publications on the market. I do find the overall business integration to be rather smooth and simple. If I had any complaints it would be not having some general templates designed for voice use such as general invoices, sample email setups and items like that where the accuracy ration should be virtually perfect and just process through said items with speed and ease. Reason for choosing Dragon Professional Individual I have been using Dragon Speech since v.2. I felt that it would be the most optimal upgrade due to all the new and advanced features it offered as well as previous version integration ability. I have tried some of the other software types on the market over the years and Dragon Speech is definitely the industry leader in my own opinion for there software accuracy, data migration and overall ease of use. Review Source PC Patrick C. Pres CEO Retail Used the software for: 2+ years ### "Useful Speech recognition tool" September 13, 2022 5.0 I have used Dragon since it was called "Naturally Speaking" and have gotten use to the intricacies and nuances of the application. I often get lost in my thoughts when using a keyboard Dragon allows me to just simply talk and get my thoughts onto paper. Pros Dragon has the ability to convert your spoken words into written words. It is fairly good at picking out words that are clearly spoken and is quite customizable when it comes to nonstandard words. Cons It can be difficult to set this application up and you need to be patient while going through the learning process. However, that being said once you go through the tutorials Dragon works quite satisfactorily. Review Source VR Verified Reviewer Continuing Lecturer Higher Education Used the software for: 1-2 years ### "Enormous time saver with an fairly easy learning curve." October 24, 2017 4.0 Pros I am neither a fast nor accurate typist and this software lets me dictate all my documents, saving me hours of time. I can create or edit all types of documents and forms as well as dictate on line with email or Web forms. The commands are simple to learn and it didn't take long to get up to speed, especially since I used to dictate in my prior legal position. The program is powerful and seldom makes a mistake and I speak quickly. It has been a life-saver, freeing me from the keyboard. Invest in a good headset mic to increase accuracy and make the most out of this software. Cons It does take a good chunk of memory/computing power to run and though my system exceeds the recommended minimums, it does slow things down when Dragon is running. It also frequently freezes if I have multiple windows open or programs running when Dragon is in use. This doesn't stop me from using the program, as it is an infrastructure issue, but it's worth mentioning as a heads up. I might just have to get more RAM to solve this problem. I also would love to see a less-cumbersome way to change capitalization or edit grammar with verbal commands but I am still getting used to that side of the program. ;-) Review Source RH Ruth H. Lawyer Law Practice Used the software for: 2+ years ### "Excellent software that speeds your workflow" August 25, 2022 5.0 Pros This software enables me to run my business efficiently and quickly. The dictation is highly accurate. Editing is easy. I have used this software for decades and it has developed into a useful and necessary tool. Cons Navigation could be improved. It can be difficult to navigate around certain webpages. Review Source VR Verified Reviewer Senior Associate Financial Services Used the software for: 1-2 years ### "Works like a charm " December 1, 2018 4.0 If you are in language transcription business or medical transcription business or just have a lot of tying to do, don’t give it a second thought and just buy this. It’s incredible at what it does with Speed and Accuracy. It could really save you a lot of time but it takes a while to get to know the commands and get your voice recognised in all scenarios. Overall a great product 👍🏻 Pros 1) Accuracy is one of the best things about it. 2) Speed is another aspect that it scores highly. I talk really fast, but it still manages to write down almost all of it. 3) Command Set is pretty easy to understand and get used to. 4)Huge Time saver - If you are into Transcription business like me, it’s a dream come true. You can get so much done in such little time and ofcourse earn more 🙂 Cons 1) RAM consumption is a lot with this software. You can’t really multitask if it’s open. 2) Sometimes it starts to lag behind in the writing process, but that rarely happens. 3) Comprehensive inbuilt Grammar check is missing which would really take this software to a new level. Review Source VR Verified Reviewer Freelance Translator Translation and Localization Used the software for: 2+ years ### "I couldn't work without Dragon" March 7, 2022 5.0 Pros Being a literary translator, I need to write as much as I can every day. Dragon helped me increase my productivity and ease my wrist/hand pains. The dictating process is fluid and also helps creativity, I'd recommend Dragon to every translator out there. Cons It becomes a little sluggish when you are working on longer documents (I'd say more than 200 Word pages). In that case I just start a new document and then merge the files when finished, not a big issue. Sometimes it also has some difficulties learning foreign/strange names and you have to repeatedly "teach" it how to write them, but it's definitely worth it. Review Source gC gary C. MD Management Consulting Used the software for: 2+ years ### "Used to be great!" March 11, 2021 3.0 As per the title - this software used to be great, even excellent! Later versions are poor in comparison and I am now looking to switch to another product most definitely. I did think I would ever switch from Dragon! Pros Difficult to say – used to be a great piece of software now it isjust a continual disruption… Cons It basically just keeps failing – it is not consistent in terms of its operation and use. For example, this morning, I trained a couple of words i.e. acronyms that I use on a regular basis. This spelling was accepted and I applied it a couple of times. Only an hour later, the words are not recognised. I try to re-iinput the same word and same spelling again, but it reverts to a normal spelling. Also regularly now, words appear with extra letters in them – as per the example here with input, it is not that I cannot spell input it is just that this is how Dragon spells it… Have had various problems recently and every time the aim of customer service is to get you off the phone as quickly as possible – to be quite frank this business has lost the plot. Review Source VR Verified Reviewer Freelance Writer Extraordinaire Writing and Editing Used the software for: 2+ years ### "Writing More With Dragon" December 3, 2019 5.0 This program helped me to deliver more freelance work because it cut down on the time I spent typing out my clients requests. I also found the program useful in other word processing programs that I used frequently like Ms Word and Google Docs. The software is well worth the investment, especially if you are writing for fun or for a career. Pros This software allowed me to cur my writing time in half, because I could speak the words into my headset and the program would type it automatically. This program helped me excel in my freelance business, since I could write more orders during the day for my clients. Cons I found that having an accent with this software can cause the program to type out the wrong words. This and get annoying especially when you have a thick accent that pronounces certain words in a different way. For me, if I tried to say “I helped someone”, the program would always type “I hoped someone”. This became rather annoying and frustrating, because I couldn’t correct my country accent. Reason for choosing Dragon Professional Individual N/A Review Source VR Verified Reviewer Psychologist Mental Health Care Used the software for: 2+ years ### "Lifesaver for kids with disablities" December 13, 2019 5.0 At the school board we recommend this software for kids with reading/learning disabilities. It helps them tremendously with their school work. We especially like it for kids in high school as they need to read larger volume of texts and needs to write longer lengths of paper/assignments. This tool allows them to succeed. Pros This software is the gold standard when it comes to speech-to-text. It is able to read anything on the computer - icons, websites, pdfs, etc. and will respond to voice commands to access these things. The rate at which it converts your speech to text is almost seamless and the accuracy is superior in comparison to other speech to text programs. Cons This software is very pricey considering there are other free speech to text programs out there. There is also a bit of a learning curve in the beginning as the program learns your voice and as you learn how to access all the features available. However, once you have mastered the program you will not consider other programs. Review Source VR Verified Reviewer ESL Teacher E-Learning Used the software for: 6-12 months ### "A Speech Recognition Tool That Actually Yields Very Few Errors" December 12, 2022 5.0 Pros I can honestly say that it's been a great help in increasing my workflow. The voice recognition is very accurate and the software learns over time, so the more you use it, the more accurate it gets. Dragon also offers custom vocabularies and macros which make dictating even easier. Cons While Dragon Professional Individual is easy to set up and configure, customizing it afterwards can be a bit tricky. I also feel it's a bit pricey; however, I think it's worth the investment as it does a good job of helping me save time and increase my productivity. Review Source PG Peter G. Director Writing and Editing Used the software for: 2+ years ### "Very irritating" February 9, 2020 2.0 Having used this software for over 15 years I have finally given up on it and changed to an online free service that is not only good, but doesn't use up massive amounts of computer resources, and interfere with other running processes running on the computer and gives a surprisingly accurate output albeit not as sophisticated as Dragon. Pros Its basically a very good program but recent upgraqdes have become increasingly buggy, and have incompatibility problems with windows 10 that causes crashes and freezes and random changes in font size and configurations. Cons The company takes no notice of customer complaints about the program, and have made no attempt to correct them or issue upgrades to overcome them. Trying to anyone to help in managing these problems is almost impossible. Reason for choosing Dragon Professional Individual I am a long term user of the product but I've dumped it as the recent edition is so buggy that it wastes too much of my time. Review Source VR Verified Reviewer Pediatric Dermatology Research Fellow Hospital & Health Care Used the software for: 1-2 years ### "Dragon NS review" October 19, 2018 3.0 Overall, mediocre support but does what it intends to do. Pros I'm a pretty fast typist, but when you're seeing a patient, your eyes should be on the patient, rather than on the computer. That being said, this software helps translate my speech into words pretty well, and is more cost-effective than hiring a scribe. It supports multiple languages, and the software is smart - it learns as it goes and gets better with each iteration. Cons If you want answers, it's difficult to get answers. Forget about searching for them. Customer support can be better. Review Source Michael A. MPD interim team lead Non-Profit Organization Management Used the software for: 6-12 months ### "perfect for voice typing" February 24, 2019 5.0 I have nerve issues in my hands and arms, and so typing is not possible, and I was very worried it would make me unable to do my job. Dragon let me to regain that part of me that I lost, allow me to voice type (and format by voice), and so I've been able to continue doing my same job. Pros It's pretty straightforward to use, offers good tutorials if you need it, and learns from your voice and your speech patterns. I mostly use it for dictation and voice typing. Cons Controlling the mouse by voice is difficult, and especially difficult on two monitors (which is my set up at work). Some applications don't allow direct dictation, or you can't correct things once you dictated them, which is annoying but possible to work around. Review Source KM Kathy M. Legal Nurse Consultant Medical Practice Used the software for: 2+ years ### "Use, ONLY if you want to wait 10 minutes at a time to think. " March 23, 2022 1.0 HORRIBLE!!! Just as soon as I buy a version, they pull the support and tell me to by another version. BATE AND SWITCH!!!!! Pros Nothing, Cons Slow!!!!! Review Source VR Verified Reviewer Rehabilitation Manager Public Safety Used the software for: 2+ years ### "Worked well quickly after install." October 29, 2017 4.0 Time saver +++++ Pros Good accuracy, quick use. Commands functions work well. Accuracy improves with time. Multiple licenses help. Cons Australian accent pick up sometimes not accurate. "microphone off" command sometimes difficult with background noise. Review Source Similar Products Featured