# Dragon Professional Individual Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Dragon Professional Individual the right Speech Recognition solution for you? Explore 240 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251641/Dragon-Professional-Individual/reviews

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Dragon Professional Individual

4 (240)

[View alternatives](https://www.capterra.com/p/251641/Dragon-Professional-Individual/alternatives/)

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Last updated March 13th, 2026

# Reviews of Dragon Professional Individual

Ease of use

3.9

Customer Service

3.2

## Pros and Cons in Reviews

KO

Katherine O

WriterWriting and Editing, Self-employedUsed the software for: More than 2 years.

“This means I can sit on the sofa or in the garden, reading through my book, dictating edits, and minimises my time sat in front of a screen or computer.“

January 22, 2025

RM

Rick M

WarehousemanConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“The biggest con that I can think of is the cost“

October 20, 2023

KO

Katherine O

WriterWriting and Editing, Self-employedUsed the software for: More than 2 years.

“Also, as I said, transcription from dictated MP3 files relieves time on the computer and therefore eye strain.“

January 22, 2025

RH

Ruth H

Lawyer Law Practice, Self-employedUsed the software for: More than 2 years.

“It can be difficult to navigate around certain webpages.“

August 25, 2022

KO

Katherine O

WriterWriting and Editing, Self-employedUsed the software for: More than 2 years.

“Value for money I have stated 3 because it seems expensive to me! But then as the only piece of software I’ve found that does what it does, I will pay it!“

January 22, 2025

Federica G

Freelance TranslatorTranslation and Localization, Self-employedUsed the software for: More than 2 years.

“It becomes a little sluggish when you are working on longer documents (I'd say more than 200 Word pages).“

March 7, 2022

RM

Rick M

WarehousemanConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“For myself, it is very beneficial because I have arthritis very bad in both hands and it would take me forever to have to try to type“

October 20, 2023

BC

Bj C

MDEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“On one occassion I was referred to an independent software support accompanying called Just Answer and after paying about $30 still did not have my problem fixed (only tried to fix one of them on that occasion).“

March 11, 2022

## Showing most helpful reviews

Showing 1-25 of 240 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Evans J.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Great Program; Marginal Customer Service"

December 26, 2018

5.0

I use Dragon NaturallySpeaking daily for practically everything I do, including e-mails, correspondence, documents, and Outlook entries. It is accurate and effectively eliminates the need for a typist. It has a few drawbacks, but they are overwhelmed by its advantages.

Pros

NaturalSpeaking is the premium software for voice dictation. With an above average microphone, its accuracy is easily about 95% and likely 90% right out of the box. It learns as you use it, customizing itself to your manner of speaking, pronunciation, etc. It is relatively easy to create special words and even phrases and macros that you use often.

Cons

Customer service is a drag. It has been my experience that they are slow to respond. I also find that the knowledge base and online support is not fantastic and often get better results with a Google search than I do searching Nuance's knowledge base. It needs a better Chrome extension so that it does not need to be reset each time you close and reopen Chrome. Also, I cannot seem to train it to recognize how I pronounce certain words, which is regretable because those are almost always the inaccuracies in any document.

Review Source

FH

Francis H.  
Director  
Writing and Editing  
Used the software for: 2+ years

### "The power of speech."

August 19, 2019

4.0

My Business is all about writing and Nuance Dragon Speech Recognition software enables me to get my ideas typed quickly and easily. Moreover, the process is fluid and does not interrupt my creativity. I can talk faster than I can type, therefore, speaking into a headset microphone has become second nature. The purpose of getting this software was to speed up the writing process and to help with my wrist ailments. There are medical benefits too, for people with difficulties in their hands, where extensive typing can be a painful problem. Essentially the benefits to me of using Nuance Dragon Speech Recognition software are : Easily transfer my ideas to text by dictating. Transcribe recordings of meetings, podcasts, radio interviews etc. Ease my wrist pain by not needing to manually type so much.

Pros

I have used Nuance Dragon Speech Recognition software for several years, from version 12 to the current version 15 for PC. Anyone vaguely familiar with this type of software may be used to clunky products that struggle to recognize simple words, let alone sentences and so on. Fret no more. Nuance are the market leaders in this field, and for good reason. It works - pure and simple. I defy anyone not to tryout the current version and not be super impressed. Honestly, give it a go. After training it to your voice by reading out a set piece of text in your natural tone and voice, Dragon sets up a profile for you. The more you use Dragon, the better your profile becomes at remembering and crucially, learning how you speak. The current version even allow podcasts, radio interviews etc, to be transcribed with I would say depending upon the clarity of the persons voice, at least 80% accuracy. In addition to using Dragon for dictating, you can use it to navigate the internet. Yes, you can. With practice, you ask Dragon to open up your web browser and speak the web sites you wish to browse. I have achieved limited success with this, though this is more because I haven't grasped the commands yet. I love being able to say commands like - Open microsoft word. New document. Then watch Dragon perform these tasks like magic. More magic unfolds when you start to speak and the text appears. Oh keep in mind, though, you have to say the punctuation. After a while this becomes natural.

Cons

Nuance Dragon Speech Recognition software can after several hours of use appear to get tired and become sluggish. Words and phrases it will have previously recognised will mystify it and produce random or garbled results. Dragon will not recognise some commands. This can be annoying when you are trying to complete a piece of work. When this happens, its best to switch it off for a break. Another point is that Dragon can become too particular and remonstrate with you for becoming tired. For example, as we lose energy our voice may decrease in clarity and tone. Well, Dragon is unforgiving, such that when you dictate and are unclear with your words, the typed text will not be what you want. Dragon will have misinterpreted, often with random and bemusing results. Solution, take a break or resort to manual typing.

Alternatives considered

[SpeechTexter](https://www.capterra.com/p/164522/SpeechTexter/)

Reason for choosing Dragon Professional Individual

Nuance Dragon Speech Recognition software appears to be the industry standard for this purpose. It is a heritage product, tried and tested over a number of years with great success. Having used the earlier iterations I was certain the current version would probably not let me down. However, I explored the cheaper alternative, SpeechTexter and decided this was not as feature rich and as accurate as Dragon. In addition, sometimes, the saying, "you get what you pay for", applies. With Dragon, I think its true.

Review Source

KO

Katherine O.  
Writer  
Writing and Editing  
Used the software for: 2+ years

### "Essential for those with low hand use or wishing to avoid eye strain from computer use"

January 22, 2025

3.0

As I said, I wouldn’t be without it. If you have restrictions in the use of your hands, or are wary of getting repetitive strain injury in your hands from typing, then it’s life changing. Also, as I said, transcription from dictated MP3 files relieves time on the computer and therefore eye strain. My overall rating is only 3 because there are limitations with the product (see cons). But since it’s the only one I know that does what it does, my recommendation is 9 out of 10. I feel grateful it exists! Ease of use I rated as only 3 as there is a learning curve for use, especially if you want to learn to dictate punctuation. Value for money I have stated 3 because it seems expensive to me! But then as the only piece of software I’ve found that does what it does, I will pay it! Ease of deployment I gave 5. You basically click and it opens. Not 6 because mine can be glitchy, but that’s probably because I don’t have the latest version.

Pros

I wouldn’t be without it. I have low use of my hands, and without Dragon, and I wouldn’t be able to work my books – I’m a writer. And I wouldn’t be able to have the online contact I have with others. If I suddenly regained free use of my hands, I would still continue to use Dragon for editing my books. I make edits in the hardcopy in pencil. I then go through and dictate them into a notetaker, and use Dragon to transcribe potentially 20 pages of edits. On the computer I then go through and correct mistakes in the transcription. I then copy and paste those edits into the book within Microsoft Word. This means I can sit on the sofa or in the garden, reading through my book, dictating edits, and minimises my time sat in front of a screen or computer. I’m short-sighted and my glasses are not suitable to switch from looking at the screen to looking at the book on the desk. It reduces eye strain to have the bulk of the edits transcribed for me. I am using it right now to dictate this. \* I dictate various meditation processes into audacity, and use it to transcribe those. You can have multiple profiles set up on dragon. I have one trained for a recording on my notetaker, one for a recording on Audacity, and one for speaking direct to the computer. \* I’m guessing that Dragon is the only software available that does both speech recognition direct into the device, and transcription of a recording. \* I mostly speak into a notetaker, and let Dragon transcribe it rather than speaking direct to the screen. With direct speech recognition, if there are mistakes, I may have forgotten what I said. But once I have a recording, Dragon gives the option of playback. Or, I can always listen to the recording itself again to find out what I said.

Cons

Customer support is poor. Frequent upgrades happen and support for earlier versions is soon withdrawn. Having said that I have an earlier version which is not officially compatible but it’s still working. And as a long term user, I have not felt any need for support. Dragon uses a great deal of RAM. Sometimes I click to speak and it doesn't work or takes a while to do so. I have to reload the profile. As AI for transcription becomes more and more available and skilled, Dragon will have more competition for its function of transcription from a sound file. I stated in the pros section that I guess Dragon is the only software available that does both speech recognition direct into the device, and transcription of a recording. It is also the only one I know of that you can train to adapt to your own voice. This may change.

Review Source

David G.  
physician  
Medical Practice  
Used the software for: 2+ years

### "Good product but overpriced."

July 27, 2024

4.0

Unhelpful unless you pay $hundreds for help. I am not sure the quality of the service - I could never get that far.

Pros

The program (v 16) transcribed well (even medical terms) and is relatively easy to use once the learning curve and training have been completed.

Cons

I paid over $500 for what I was told was a plan that would include free upgrades. Nine months after purchase I noted that UK English was being used by Dragon instead of American English and I could not get the output text language back to American English. I called customer support and was told I needed to pay an additional $200 to get service. The rationale put forth was that my cust. support expired after 6 months and again I would need to pay $200 to receive help. The $500 I paid up front did not even allow me to get help from customer service. Unless you care nothing about expense. move on to a different program.

Review Source

AC

Annalisa C.  
Regulatory consultant  
Pharmaceuticals  
Used the software for: 2+ years

### "Career saver"

August 22, 2024

4.0

I started using it because I have RSI in my wrists. It saved my career. I can now be as productive as I was before

Pros

The dictation capabilities (it saves from having to type )

Cons

It often freezes. It doesn't work with Microsoft Teams.

Review Source

Chuck Z.  
Volunteer  
Automotive  
Used the software for: 2+ years

### "Beware-company does some strange and possible illegal activity. Stay away."

February 20, 2019

2.0

Bad attitudes, excuses (it's not my fault). Lack That positive can-do attitudes. Certainly not a customer-centric company and seem to have lost sight that the customer, pays the bills. I also have PaperPort while supposedly compatible with Windows 10 it certainly is a frustrating and buggy program. My experience with DNS is negative and I will make sure you "pass the message" wherever possible.

Pros

It gives the disabled more freedom to type but still requires much keyboard action things flowing.

Cons

I have Dragon 15 and a normal update notice popped up on my screen. I like to keep my software up to date so I clicked update now. The next day I go to use my Dragon and it won't accept my user profile. Being a quadriplegic it took many hours to add custom words/phrases/or things that make Dragon work the best that he can for me. I call Dragon support and they informed me that this was a complete upgrade and took me to version 15.05. The cost of the upgrade is $99.95. I couldn't believe that asked if they could remove the update and I will continue to use my program as it is. DNS support tells me that's not possible. I can uninstall the upgraded version and reinstall my original version and then Re-train it over again to get back to where it was. Feeling like I was being held hostage DNS support installed the upgrade and then call back for the money. I asked the rather rude support gentlemen what exact benefits does this new version have over the old one. His Response: you get the upgrade, future free technical support (never pay before) future upgrades at no charge" I then repeated the question "exactly what benefits will I receive from this purchase using DNS 15.05 over my current version 15." After some brief silence, he came back with paraphrasing "faster, more accurate, worse with more programs, etc. These are all the same promises that started with my 1st purchase of Dragon 11 and the future purchases of 12, 13 and 15. I really have noticed little to no difference.

Review Source

Rob B.  
WSO2 Trainer and Integration Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Dragon Speech listens to what you say"

December 8, 2019

4.0

Overall, Dragon is software for speech recognition on the PC. However, speech recognition for dictation of articles is something that has to agree with you. Many people do not like to talk to the PC for this purpose and prefer to type in the article in stead. I would love to test out the app on smartphone or even have it integrated in the car as part of the standard software. That is however quite unlikely.

Pros

The software is great for dictation. I use it for English and Dutch with some words added to the vocabulairy because of the fact that they are typical acronyms (like WSO2, APIM etc). In contrast with speech recognition in the past the amount of getting used to your voice is now minimal. Just read a couple of lines and you are good to go. You can include things like next line and it will actually go to the next line. One of the best things is that you can import a sound file that you would like to transcribe and it will output the text to an rft file or you copy it to word. There are apps on the smartphone from dragon that will allow you to dictate and process the sound in the cloud and give you the text in the app but until now it has only been available in the US for English

Cons

Every now and then a profile does not load any more and i need to either create a new profile or switch to the other profiles.

Review Source

Chris E.  
Children's Book Writer  
Writing and Editing  
Used the software for: 2+ years

### "Dragon Keeps Me Writing"

February 5, 2019

4.0

I started using Dragon to reduce tendinitis in my wrists. It made a huge difference, and when I later broke a finger, it was great to already have the system in place. I use it for almost all "typing" on the computer, from e-mails to writing novels. When I started, it was really the only voice-recognition system out there. I keep using it because I'm so used to it, but I don't know if it's better than other options that may be cheaper.

Pros

Voice recognition allows me to produce an enormous amount of writing without taxing my wrists and other body parts.

Cons

It takes some time to train. Partly you train it, and partly it trains you. You have to proofread very carefully as errors frequently slip in. It is not faster than typing – but it is easier on the body. It can also be hard to transfer your user files to a new computer. It's possible, but I had to get help from an expert.

Review Source

Phil M.  
GIS Instructor  
Research  
Used the software for: 2+ years

### "The original speech to text software"

April 13, 2019

3.0

Makes reports a breeze. Also, because you are talking out loud, you hear your ideas and they resonate better. You notice your mistakes more readily. You also do not miss out on getting some of your perfect thoughts to paper. You know, those GOLDEN thoughts that you have while you are busy typing and finishing out the last thought that you are still typing. Don't lose the golden thoughts wasting time typing, get them into the document fast!

Pros

Great software. Makes writing reports, emails, papers, documents so much faster than typing, and I am no slouch when it comes to being able to type. It also releases you from the tethers of a pesky keyboard! You can also program in shorthands to speed up the process. Set it up so that you say ASPCA and it enters in "American Society for the Prevention of Cruelty to Animals." Excellent for scientific articles and jargon-heavy reports as you can train it to learn your words, your speech patterns, which make it more accurate.

Cons

Buggy. Works most of the time, but after long stretches, it tends to slow and crash. Save early save often. Save, close, then reopen after any new training to make sure that your edits are saved before a crash.

Review Source

Sander O.  
owner  
Writing and Editing  
Used the software for: 2+ years

### "Perfect solution"

January 16, 2020

4.0

Dragon is just working fine. It puts the word I say in my screen And even allows me to control my computer With simple commands. You need to carefully read the text you composeBecause sometimesText recognition is not perfect and worse ( words) with a complete other meaning will show

Pros

Due to a handicap I Do Use a whole lot of speech recognition For all my work, even made all my websites with speech recognition software from Dragon. I write complete books with the software solution.

Cons

Ever since I upgraded my computer and soundcard the software is more precise. So the more money you spend on your computer the better results you will get. Kind of realistic I think :-)

Reason for choosing Dragon Professional Individual

Dragon is more precise if you have to talk a lot to your computer

Review Source

JC

Jesse C.  
CEO  
Arts and Crafts  
Used the software for: 2+ years

### "If you speak... It might be done!!"

December 9, 2020

4.0

Currently I was able to get the accuracy on my invoicing corrected and I use it daily. I also use it for customer descriptions on the custom products I design along with taking notes for new designs, customer meetings and for vendor resourcing. Being as though I can speak and do all of that it allows me the ability to keep working on the projects I am doing simultaneously.

Pros

I have been an avid user of Dragon Naturally speaking for several years. I have been on version 2 since it was released some 10+ years ago. I liked the software but was hesitant to upgrade it due to all the issues it had back then with integration and the limited amount of usability. I recently decided to upgrade to Dragon Professional Individual v.15. Being as though I was a previous user the setup was easy and the migration of vocabulary files was simple and worry free. The tutorial was simple and but could have been more informative. However the purpose for upgrading was to utilize the new features that it offered for my business. At first most users having never used a software of this nature could be easily intimidated by the amount of features it offers. I personally was a bit surprised by what all this version could do in comparison to my "dinosaur" version of the application. The overall integration to nearly every application that I use was simple and very effective in most cases. I can use it for invoices, taking short notes on ideas of new products to design, reply to emails and the list goes on. Virtually anywhere that text is used you can implement the use of this software. And with the Dragon anywhere subscription feature you can literally take it anywhere and use it whether on a pc, laptop, or cellular device.

Cons

I have found this version to be a bit clunky when it comes to invoices and overall voice depiction accuracy. For example every time I say the number 1 it puts in "none". Overall it does have a higher accuracy level than the previous versions and much better than most comparable software publications on the market. I do find the overall business integration to be rather smooth and simple. If I had any complaints it would be not having some general templates designed for voice use such as general invoices, sample email setups and items like that where the accuracy ration should be virtually perfect and just process through said items with speed and ease.

Reason for choosing Dragon Professional Individual

I have been using Dragon Speech since v.2. I felt that it would be the most optimal upgrade due to all the new and advanced features it offered as well as previous version integration ability. I have tried some of the other software types on the market over the years and Dragon Speech is definitely the industry leader in my own opinion for there software accuracy, data migration and overall ease of use.

Review Source

PC

Patrick C.  
Pres CEO  
Retail  
Used the software for: 2+ years

### "Useful Speech recognition tool"

September 13, 2022

5.0

I have used Dragon since it was called "Naturally Speaking" and have gotten use to the intricacies and nuances of the application. I often get lost in my thoughts when using a keyboard Dragon allows me to just simply talk and get my thoughts onto paper.

Pros

Dragon has the ability to convert your spoken words into written words. It is fairly good at picking out words that are clearly spoken and is quite customizable when it comes to nonstandard words.

Cons

It can be difficult to set this application up and you need to be patient while going through the learning process. However, that being said once you go through the tutorials Dragon works quite satisfactorily.

Review Source

VR

Verified Reviewer  
Continuing Lecturer  
Higher Education  
Used the software for: 1-2 years

### "Enormous time saver with an fairly easy learning curve."

October 24, 2017

4.0

Pros

I am neither a fast nor accurate typist and this software lets me dictate all my documents, saving me hours of time. I can create or edit all types of documents and forms as well as dictate on line with email or Web forms. The commands are simple to learn and it didn't take long to get up to speed, especially since I used to dictate in my prior legal position. The program is powerful and seldom makes a mistake and I speak quickly. It has been a life-saver, freeing me from the keyboard. Invest in a good headset mic to increase accuracy and make the most out of this software.

Cons

It does take a good chunk of memory/computing power to run and though my system exceeds the recommended minimums, it does slow things down when Dragon is running. It also frequently freezes if I have multiple windows open or programs running when Dragon is in use. This doesn't stop me from using the program, as it is an infrastructure issue, but it's worth mentioning as a heads up. I might just have to get more RAM to solve this problem. I also would love to see a less-cumbersome way to change capitalization or edit grammar with verbal commands but I am still getting used to that side of the program. ;-)

Review Source

RH

Ruth H.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Excellent software that speeds your workflow"

August 25, 2022

5.0

Pros

This software enables me to run my business efficiently and quickly. The dictation is highly accurate. Editing is easy. I have used this software for decades and it has developed into a useful and necessary tool.

Cons

Navigation could be improved. It can be difficult to navigate around certain webpages.

Review Source

VR

Verified Reviewer  
Senior Associate  
Financial Services  
Used the software for: 1-2 years

### "Works like a charm "

December 1, 2018

4.0

If you are in language transcription business or medical transcription business or just have a lot of tying to do, don’t give it a second thought and just buy this. It’s incredible at what it does with Speed and Accuracy. It could really save you a lot of time but it takes a while to get to know the commands and get your voice recognised in all scenarios. Overall a great product 👍🏻

Pros

1) Accuracy is one of the best things about it. 2) Speed is another aspect that it scores highly. I talk really fast, but it still manages to write down almost all of it. 3) Command Set is pretty easy to understand and get used to. 4)Huge Time saver - If you are into Transcription business like me, it’s a dream come true. You can get so much done in such little time and ofcourse earn more 🙂

Cons

1) RAM consumption is a lot with this software. You can’t really multitask if it’s open. 2) Sometimes it starts to lag behind in the writing process, but that rarely happens. 3) Comprehensive inbuilt Grammar check is missing which would really take this software to a new level.

Review Source

VR

Verified Reviewer  
Freelance Translator  
Translation and Localization  
Used the software for: 2+ years

### "I couldn't work without Dragon"

March 7, 2022

5.0

Pros

Being a literary translator, I need to write as much as I can every day. Dragon helped me increase my productivity and ease my wrist/hand pains. The dictating process is fluid and also helps creativity, I'd recommend Dragon to every translator out there.

Cons

It becomes a little sluggish when you are working on longer documents (I'd say more than 200 Word pages). In that case I just start a new document and then merge the files when finished, not a big issue. Sometimes it also has some difficulties learning foreign/strange names and you have to repeatedly "teach" it how to write them, but it's definitely worth it.

Review Source

SM

Sue M.  
SEO specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Worst customer service ever!"

May 13, 2023

3.0

Used it without issue since 2019, though I cannot train it to a level where I can actually dictate errorfree. Use it mostly for transcribing recordings.A month ago, my laptop suffered a hard drive failure and needed to be replaced. I found out that the download file stops working after two years. Support stuff suggested I re-purchase the product.I eventually located the download file on an old backup and re-installed the product. Only to find that I couldn't activate it because I didn't uninstall the software from my old laptop - which I couldn't!I've never dealt with any company so unhelpful and predatory. Would not recommend.

Pros

I tend to dictate while out walking and use the Dragon to transcribe my recordings.

Cons

The customer service is horrible, consisting of unhelpful, canned responses.

Review Source

VR

Verified Reviewer  
Medical Secretary  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent dictation software for medical office use!"

August 3, 2018

5.0

No need for transcriptionist as Dragon is more efficient, and can keep up with fast talkers like myself.

Pros

I love that the more Dragon is used, the better it recognizes words and voices. I use Dragon in clinic when dictating notes, and the program transcribes flawlessly. The program seems to remember previous notes and is able to spell things like medication names and medical conditions with no problems at all. Can add multiple users all with unique voice profiles.

Cons

Slows down the computer, especially when needing to switch from Word to EMR. Seems that in order to use this software, you would need quite a bit of memory to support it.

Review Source

VR

Verified Reviewer  
Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "Lifesaver for kids with disablities"

December 13, 2019

5.0

At the school board we recommend this software for kids with reading/learning disabilities. It helps them tremendously with their school work. We especially like it for kids in high school as they need to read larger volume of texts and needs to write longer lengths of paper/assignments. This tool allows them to succeed.

Pros

This software is the gold standard when it comes to speech-to-text. It is able to read anything on the computer - icons, websites, pdfs, etc. and will respond to voice commands to access these things. The rate at which it converts your speech to text is almost seamless and the accuracy is superior in comparison to other speech to text programs.

Cons

This software is very pricey considering there are other free speech to text programs out there. There is also a bit of a learning curve in the beginning as the program learns your voice and as you learn how to access all the features available. However, once you have mastered the program you will not consider other programs.

Review Source

VR

Verified Reviewer  
ESL Teacher  
E-Learning  
Used the software for: 6-12 months

### "A Speech Recognition Tool That Actually Yields Very Few Errors"

December 12, 2022

5.0

Pros

I can honestly say that it's been a great help in increasing my workflow. The voice recognition is very accurate and the software learns over time, so the more you use it, the more accurate it gets. Dragon also offers custom vocabularies and macros which make dictating even easier.

Cons

While Dragon Professional Individual is easy to set up and configure, customizing it afterwards can be a bit tricky. I also feel it's a bit pricey; however, I think it's worth the investment as it does a good job of helping me save time and increase my productivity.

Review Source

VR

Verified Reviewer  
Pathologists' Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Product needs improvement"

December 5, 2018

2.0

Pros

You can customize your own templates which is intended to make workflow more efficient. You can also customize hotkeys and pedal buttons if you are recording with a foot pedal. If you buy the learning software it can learn your voice and remember your preferences. It can also be integrated into other software systems.

Cons

The voice recognition is very poor most of the time. I have had a lot of problems with this program crashing. It is very unfortunate if the program crashes and you are in the middle of a long dictation. I also think the functionality could be more intuitive.

Review Source

KP

Kristin P.  
EHR Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Train You Dragon!"

June 30, 2023

5.0

Pros

Dragon Medical One is very easy to install and users can begin using it immediately! As the user continues to optimize their use of DMO, the recognition improves. Dragon is great because the installation, implementation, and training are very user-friendly.

Cons

Dragon is a simple product and I think the developers do a great job supporting the product and resolving issues.

Review Source

VR

Verified Reviewer  
Senior Enterprise Agile Coach  
Computer Software  
Used the software for: 2+ years

### "Great things can happen, but you need to be patient"

December 11, 2017

3.0

Pros

In general, I love the software but we've had a long love/hate relationship for about three years. It's taken that long for me to really optimize my set up so that it runs well. I love the customizable vocabulary as well as being able to dictate without Internet connectivity. I like the fact that I can focus on content rather than typing when dictating. Actually, I am dictating this review with Dragon for Mac.

Cons

Microphone selection is a really big deal. You may have to try a few to get one that works well for you. It takes a while to learn how to use the software. Nuance could do more to make on boarding easier. The Windows version is significantly better than the Mac version in terms of voice recognition and text handling within an application. It's definitely worth the price, but you're going to have to put a fair amount of work into optimizing how it works. Don't think of it as Siri on steroids. Dragon dictate does a lot more and thus the set up takes a bit more tweaking than holding a button-down on your iPhone.

Review Source

BK

Brenda K.  
Teacher  
E-Learning  
Used the software for: 6-12 months

### "Allows for efficient multi tasking "

June 16, 2020

5.0

Overall experience has been very satisfactory. I have cut my work time in half.

Pros

The ability to just be able to speak and have it transcribe accurately and quickly. I do student assessments and curriculum adjustments daily. It is time consuming if you are stuck at the keyboard all day. This allows me to get other tasks accomplished simultaneously. Spelling is usually error free and it gets accustomed to words and phrases you use often. I am getting so many words per minute accomplished using this method rather than typing.

Cons

A little pricey. I would recommend for people who will use it multiple times per week to make it cost efficient. You may want to invest in a good microphone. I got one online at a reasonable price. my children are Home schooled and also use it from time to time. If you are using this for children be sure they speak loudly and clearly as it may make more errors when words are not spoken clearly. Cumbersome installation but worth it in the end!

Review Source

SH

Serge H.  
Owner & Management Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "A good step forward"

September 24, 2020

5.0

Once customized and the end-user's experience how to deal with the software, it is of huge value for day-to-day use. Especially for repeating text fragments it is extremely time-saving.

Pros

After the "learning process" and adaptation to the local language of the user the software works fine and "as designed".

Cons

The learning process of the software (adaptation to the local language) and the effort for the new end-user to learn the most important commands and features takes some time and needs a lot of exercise.

Reason for choosing Dragon Professional Individual

In that time we evaluated the product - and it is still now - Dragon was the most fitting and usable software for our needs.

Review Source

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