--- title: "Infor Sales & Catering Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infor Sales & Catering Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more." source_url: "https://www.capterra.com/p/251670/ReServe-Interactive/" page_type: "product" language: "en" --- # Infor Sales & Catering Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Infor Sales & Catering ## What is Infor Sales & Catering? Infor Sales & Catering is a cloud-based sales, catering, and event management solution built for hospitality and event-driven organizations. It supports the full event lifecycle, from initial inquiry and booking to execution and final billing. Teams work from a single system that connects sales, catering, operations, and finance, improving visibility and coordination across every event. Configurable workflows help reduce manual work, maintain accuracy, and adapt processes to fit how each organization operates. Infor Sales & Catering supports complex events of any size while helping teams manage resources, control costs, and deliver consistent guest experiences. Built on a secure, scalable cloud platform, it is well suited for multi-property and multi-venue environments that need flexibility, reliability, and real-time insight. ## What is Infor Sales & Catering used for? [Catering](https://www.capterra.com/catering-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 67 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $1200 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infor Sales & Catering?[Manage this product listing](https://www.g2.com/products/idna-applications/claim_requests/new?auto=true) ## Infor Sales & Catering Overview Updated September 2026 AI summary Infor Sales & Catering offers event management capabilities for businesses of all sizes, supporting attendee management, event scheduling, registration, and payment processing. Its features include booking, reporting, email marketing, and venue management, with options for API integration and mobile access. The platform is deployed via cloud and on various devices, addressing the needs of sales, catering, and event teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infor Sales & Catering 4.7 (67) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $1200 Per User, Per Year Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (67) Ease Of Use 4.0 (1,319) Value For Money 4.6 (61) Value For Money 4.1 (1,194) Customer Service 4.9 (66) Customer Service 3.9 (1,183) ## Infor Sales & Catering alternatives Highest Rated [4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about Infor Sales & Catering Overview ### What problems does Infor Sales & Catering solve? Infor Sales & Catering solves slow client response times, scattered event details, and manual contract or banquet order creation by centralizing catering data in an accessible, customizable system. Sales teams, catering managers, venue coordinators, and support staff benefit from faster remote availability checks, clearer client documents, easier training, and more detailed reporting. Answer based on 31 reviews Overview ### Which roles and teams benefit most from Infor Sales & Catering? Infor Sales & Catering is most used by sales and catering leaders, event coordinators, and hospitality managers who oversee bookings, proposals, and client relationships. Events teams rely on it to organize functions and streamline communication, while general managers and operations leaders use it to track revenue, service delivery, and venue performance. Answer based on 64 reviews Overview ### What company size and specific industries is Infor Sales & Catering built for? Infor Sales & Catering is designed for mid-market and enterprise hospitality organizations that manage group sales and events. It serves hotels, resorts, venues, convention centers, universities, and stadiums that need support for catering, event planning, and related sales operations. Features and Usability ### What are the key features of Infor Sales & Catering? Infor Sales & Catering includes core event management tools like booking management, banquet management, event scheduling, and room block management. Differentiating features include CRM with email management, customizable reports and document generation, electronic signature and payment processing, plus role-based access controls and cloud access across devices. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Infor Sales & Catering integrate with? Infor Sales & Catering connects natively to Stripe for payment processing integrations. The catalog lists Stripe as the third-party platform available for connecting transaction and billing workflows within the system. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Infor Sales & Catering? Infor Sales & Catering offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say most sales and catering staff learn it quickly, including less technical and veteran users, while admins and new users may need more time to navigate menus, layouts, and setup options. Answer based on 17 reviews Getting Started and Support ### What customer support options does Infor Sales & Catering offer, and how do users rate the experience? Infor Sales & Catering offers email/help desk, phone support, 24/7 live rep, and chat. Users generally describe support as fast, accessible, and knowledgeable, with live help often easy to reach and issues resolved promptly. Some users note a learning curve in the cloud version, but say support helps them work through it. Answer based on 31 reviews Security ### How does Infor Sales & Catering handle data security and access control? Infor Sales & Catering uses username-and-password access, configurable user rights, and category-based restrictions to give staff access only to needed parts of the system without losing security. It also supports broad web and mobile access from anywhere, though reviewers note off-clock access must be limited manually and payment-access permissions can feel inflexible. Answer based on 11 reviews Ease of use ### Is Infor Sales & Catering easy to use? Infor Sales & Catering feels user friendly for many event and catering teams once they learn the layout. Many users like the customization, search, and all-in-one workflow, but some mention an adjustment period, cluttered pages, extra scrolling, and reports that can feel harder to navigate at first. Answer based on 24 reviews ## Features AI summary Based on 7,426 Sales Tracking reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Infor Sales & Catering supports all three of the features reviewers call out most often: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better guest experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Attendance Tracking Track the attendance of specific individuals or groups Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Banquet Management Coordinate food and beverage delivery for events. Infor Sales & Catering 64 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Banquet Management: Coordinate food and beverage delivery for events. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Configurable Workflow: Configure existing workflows to meet your organization's needs - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Facility Management: Manage the maintenance of building facilities - For Catering Businesses: Software designed for caterers and catering businesses. - For iPad Devices: Operate/access software on iPad Devices - For Startups: Primarily serving startup companies - Forecasting: Form predictions based on past and present data/trends - Gamification: Games or game-like elements to track progress and reward accomplishments - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Membership Management: Database of members to track personal information of individuals and families - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Block Management: Book and manage rooms at an event - Sales Pipeline Management: Pipeline view and tracking lead status - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Support Ticket Management: Allow customers/users to submit support queries and service requests - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Wait List Management: Record, update and manage waiting lists - Waitstaff Management: Track and manage waitstaff information and schedules - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.5 (66) 4.5 Based on 66 reviews ## Pricing Value for money 4.6 (61) Basic $1,200 Per User,Per Year Value for money 4.6 (61) 4.6 Based on 61 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (66) 4.9 Based on 66 reviews ## User reviews Overall rating 4.7 Based on 67 reviews Filter by rating 5(47) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jason W. Entrepreneur Food Production ### "Wonderful Catering and Event management software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 26, 2021 Great software overall, customer reps are wonderful. Literally manages the whole event and catering system for you. Pros What I love about this feature is the reserve interactive. You don’t have to be a pro or anything easy to use and navigate around. Reserve actually listens to their clients and tailored the needs of the clients to best suit the requested needs. With reserve everything is just in one place ready to be used. Cons I wouldn’t say I have a problem with this software. Only think I would like to see as a feature would be print preview, so that I can see ahead of time what the documents look like rather than me going out the services section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kelly M. Catering/Events Coordinator Food & Beverages ### "BaROLO Catering Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 9, 2019 This program has helped me streamline our catering services. Handling multiple locations with both on and off site services used to be very time consuming. This software has made communicating with the clients and the venues easier. Having all of the different phases of the Life Cycle being color coded are great to determine each step of the planning process. Overall, I find the software to be helpful for the price that is charged. Pros I love how easy it is to switch between the functions and the different available views. The Click and Drag features makes adjusting multiple events so easy. Cons I find it difficult to make adjustments to the menus event after a year, I still click on the wrong starting point. Also, sometimes the changes don't save. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Events Manager Hospitality ### "Great Feature Rich Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 22, 2019 Pros ReServe has improved the way we communicate with clients by storing e-mail communications directly within the software and allowing us to see at a glance where an event is within the booking process. It allows us to follow up with clients in a timely manner and helps us convert proposals into contracted bookings. Cons There is a learning curve to using this software, information is stored on several different pages so it can be time consuming to update a change in all of the locations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2019 Hello Jennifer, Thank you so much for providing feedback on the ReServe Cloud system. We are thrilled to know that the 360 email is of benefit to you, it's one of our favorite features, too. It's true there's a learning curve, so if you find yourself struggling in any way, please reach-out. We are here to help, and likely have a few tips and tricks for you. Thanks again! The ReServe Team CD Chelsea D. event sales coordinator Wine and Spirits ### "Encore Vineyards Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 15, 2018 Pros How most features can be customized for ease of use. Exported documents/merge documents easy to customize and modify. Cons Data entry for multiple service items was tedious when screen scrolls back to top after each entry. Items within a menu cannot be re-ordered like a menu can. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2018 Hi Chelsea, Thank you so much for taking the time to submit a review of ReServe Cloud! Good News! - You can re-order menu items. Someone from our support team will reach out and show you. Thank you, The ReServe Team EH Emily H. Events Coordinator Events Services ### "CineBowl & Grille, Blacksburg - Reserve Interactive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2018 Pros Reserve Interactive is so easy to use, with thorough tutorials at your fingertips. If you can't find an answer in any of the tutorials, the online customer support will help you in minutes. They are incredibly helpful! I even get periodic emails or phone calls, just to "check in and make sure the software is still up to par." It really makes a difference. Cons Our prior Director of Sales was the "admin" on Reserve Interactive, but has recently moved on. Now I am having trouble accomplishing some of the tasks that she had permission to take care of - removing old leads, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2019 Hi Emily, Thanks for taking the time to share your experience using ReServe. We are thrilled you are enjoying the system, and so happy to know the resources are working for you. If you need any assistance cleaning up the admin side, be sure to reach out. We'd be happy to help. Kristal K. Director of Special Events Operations Food & Beverages ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 27, 2018 Most of our issues with not being able to run an accurate projection report and an accurate costs report are solved with the reporting feature. Otherwise, it works out so well to have auto-calculation of quantity and hours. Pros I was looking for more accurate reporting and it does anything I need it to do! So great in that way. The lifecycle makes sense for my organization and it continues to keep us from making as many operational and sales errors as we were before. Cons Adding in items can be a bit clunky and there is some rigidity in the document production that makes it a bit difficult to mesh with our organization but in the grand scheme, not terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2018 Hi Kristal, Thank you for taking the time to provide feedback on your experience with ReServe Cloud software. We appreciate your insights, and are thrilled to partner with you in managing your Special Events business. Should you need some assistance with "tweaking" those reports, please give us a shout; we would be happy to help! KM Kelsey M. Group Sales Manager Food & Beverages ### "ReServe Interactive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2018 It was definitely an adjustment getting use to the new system, but slowly I am starting to like how it functions. The reports have probably been the most tricky because they look extremely different than our old system. Pros I like that I am able to work from home using this software. I also like that you can edit all the details in a function at once and you don't have to toggle back and forth between service items. Cons It was a little tricky to get used to at first. It is a little more confusing to look at than our old system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2018 Hello Kelsey, Thanks for providing feedback on your experience with ReServe Cloud software. We appreciate your dedication to learning a new system, and want to support your efforts. Please always reach-out by phone, email or chat, and we will be happy to assist you any way we can! Thanks again! LV Lynette V. DOS Food & Beverages ### "LV Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2018 the entire team at Reserve are great to work with and help you to solve any issues that arise. Customer service is a corner stone of our business and we are happy to work with people that feel and operate the same way. Pros 1.) Payment Processing Integration 2.) E-Doc Sign 3.) User Friendly Cons Would like the ability to customize reporting more, but support is helping me with ways to accomplish what we are looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2018 Hi Lynette, Thank you so much for submitting this review! We are delighted to learn that our Customer Success teams are taking good care of you! Your continued satisfaction with ReServe is our priority, and we are honored to be chosen as your solutions provider. All best wishes! JM Jenna M. Event Sales Manager Restaurants ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2018 Pros Contracts and event orders are very easy!! I like that you set up everything in the beginning, gave time to play with and then make changes before going live. The people who helped with that were very through and fixed all my issues while on the phone. Cons Waiting for background Activities. Like I'm currently waiting 20 minutes to batch print event orders before leaving for the weekend. Updating and adding menus/prices seems like a very overwhelming and time consuming project. Reports are OK but in full transparency I haven't taken the time to learn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2018 Hi Jenna, Thanks for submitting your feedback! We are always grateful when our customers take time to share their comments. Glad you are finding success with the solution, and it sounds like you would benefit from some time with a Customer Care agent to assist with streamlining the process with respect to add/edit events, and make sure you are comfortable with the reporting tool. Please reach-out at your convenience; we are here to help! Thanks again! MI Michael I. Vice President - Sales and Marketing Entertainment ### "ReServe Interactive Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2018 Our customer service rep is an absolute pleasure to work with. Always there. Always helpful. Never have to wait to hear back from her. Pros The ability to move events with ease is my favorite part. Cons It's very difficult to get a report. It's harder to see an overview of all events with ease compared with the last version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2019 Hi Michael, Thanks for taking the time to provide feedback. We appreciate praise, but are also always interested in learning how we can improve. If you are still struggling with the reporting feature, be sure to reach out; we'd be happy to help. [View all Reviews](https://www.capterra.com/p/251670/ReServe-Interactive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.