# Infor Sales & Catering Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infor Sales & Catering Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/251670/ReServe-Interactive

---

# 

 Infor Sales & Catering Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 23, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Infor Sales & Catering

## What is Infor Sales & Catering?

Catering and Event Management software for booking and managing private events. Quickly receive and respond to leads. Proficiently generate proposals, contracts and event orders including e-signature and online payment processing. Efficiently manage tasks and automated workflows using unique Event Lifecycle Technology. Intelligently manage and analyze business with comprehensive reporting tools. Over 20,000 users enjoy the ReServe Cloud® web-based version.

## What is Infor Sales & Catering used for?

[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Catering](https://www.capterra.com/catering-software/)[Event Management](https://www.capterra.com/event-management-software/)

Top alternative

Featured

Overall rating

Based on 67 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$1200

Per User, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infor Sales & Catering

4.7 (67)

VS.

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$1200

Per User, Per Year

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (67)

Ease Of Use

4.0 (1,279)

Value For Money

4.6 (61)

Value For Money

4.1 (1,158)

Customer Service

4.9 (66)

Customer Service

3.9 (1,148)

## Infor Sales & Catering alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Highest Rated

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Attendance Tracking

Track the attendance of specific individuals or groups

Attendee Management

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Banquet Management

Coordinate food and beverage delivery for events.

Infor Sales & Catering 63 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Tickets are automatically assigned to specific agents based on predefined rules

Coordinate food and beverage delivery for events.

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Software that specializes in managing events such as conferences, conventions and trade shows

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Manage budgets, track and optimize spending and align capacity to workload demand

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Manage the maintenance of building facilities

Software designed for caterers and catering businesses.

Operate/access software on iPad Devices

Primarily serving startup companies

Form predictions based on past and present data/trends

Games or game-like elements to track progress and reward accomplishments

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Allows users to view inventory and build a menu that's appropriate

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Database of members to track personal information of individuals and families

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Store recipes, enable recipe modification, and generate data required for production records

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Book and manage rooms at an event

Pipeline view and tracking lead status

Online portal through which end users can access the system, manage tasks, or obtain information

Allow customers/users to submit support queries and service requests

Includes all operations and activities associated with a physical space or location that is used for hosting events

Record, update and manage waiting lists

Track and manage waitstaff information and schedules

Software that specializes in weddings, public and private parties

Get Advice

We can help you find the software with the features you need.

Features

4.5 (66)

4.5

Based on 66 reviews

## Pricing

Value for money

4.6 (61)

Basic

$1,200

Per User,Per Year

Value for money

4.6 (61)

4.6

Based on 61 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (66)

4.9

Based on 66 reviews

## User reviews

Overall rating

4.7

Based on 67 reviews

Filter by rating

5(47)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JW

Jason W.

Entrepreneur

Food Production

### "Wonderful Catering and Event management software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 26, 2021

Great software overall, customer reps are wonderful. Literally manages the whole event and catering system for you.

Pros

What I love about this feature is the reserve interactive. You don’t have to be a pro or anything easy to use and navigate around. Reserve actually listens to their clients and tailored the needs of the clients to best suit the requested needs. With reserve everything is just in one place ready to be used.

Cons

I wouldn’t say I have a problem with this software. Only think I would like to see as a feature would be print preview, so that I can see ahead of time what the documents look like rather than me going out the services section.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kelly M.

Catering/Events Coordinator

Food & Beverages

### "BaROLO Catering Software Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 9, 2019

This program has helped me streamline our catering services. Handling multiple locations with both on and off site services used to be very time consuming. This software has made communicating with the clients and the venues easier. Having all of the different phases of the Life Cycle being color coded are great to determine each step of the planning process. Overall, I find the software to be helpful for the price that is charged.

Pros

I love how easy it is to switch between the functions and the different available views. The Click and Drag features makes adjusting multiple events so easy.

Cons

I find it difficult to make adjustments to the menus event after a year, I still click on the wrong starting point. Also, sometimes the changes don't save.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jennifer H.

Events Manager

Hospitality

### "Great Feature Rich Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2019

Pros

ReServe has improved the way we communicate with clients by storing e-mail communications directly within the software and allowing us to see at a glance where an event is within the booking process. It allows us to follow up with clients in a timely manner and helps us convert proposals into contracted bookings.

Cons

There is a learning curve to using this software, information is stored on several different pages so it can be time consuming to update a change in all of the locations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2019

Hello Jennifer, Thank you so much for providing feedback on the ReServe Cloud system. We are thrilled to know that the 360 email is of benefit to you, it's one of our favorite features, too. It's true there's a learning curve, so if you find yourself struggling in any way, please reach-out. We are here to help, and likely have a few tips and tricks for you. Thanks again! The ReServe Team

CD

Chelsea D.

event sales coordinator

Wine and Spirits

### "Encore Vineyards Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 15, 2018

Pros

How most features can be customized for ease of use. Exported documents/merge documents easy to customize and modify.

Cons

Data entry for multiple service items was tedious when screen scrolls back to top after each entry. Items within a menu cannot be re-ordered like a menu can.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2018

Hi Chelsea, Thank you so much for taking the time to submit a review of ReServe Cloud! Good News! - You can re-order menu items. Someone from our support team will reach out and show you. Thank you, The ReServe Team

EH

Emily H.

Events Coordinator

Events Services

### "CineBowl & Grille, Blacksburg - Reserve Interactive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2018

Pros

Reserve Interactive is so easy to use, with thorough tutorials at your fingertips. If you can't find an answer in any of the tutorials, the online customer support will help you in minutes. They are incredibly helpful! I even get periodic emails or phone calls, just to "check in and make sure the software is still up to par." It really makes a difference.

Cons

Our prior Director of Sales was the "admin" on Reserve Interactive, but has recently moved on. Now I am having trouble accomplishing some of the tasks that she had permission to take care of - removing old leads, etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2019

Hi Emily, Thanks for taking the time to share your experience using ReServe. We are thrilled you are enjoying the system, and so happy to know the resources are working for you. If you need any assistance cleaning up the admin side, be sure to reach out. We'd be happy to help.

Kristal K.

Director of Special Events Operations

Food & Beverages

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 27, 2018

Most of our issues with not being able to run an accurate projection report and an accurate costs report are solved with the reporting feature. Otherwise, it works out so well to have auto-calculation of quantity and hours.

Pros

I was looking for more accurate reporting and it does anything I need it to do! So great in that way. The lifecycle makes sense for my organization and it continues to keep us from making as many operational and sales errors as we were before.

Cons

Adding in items can be a bit clunky and there is some rigidity in the document production that makes it a bit difficult to mesh with our organization but in the grand scheme, not terrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2018

Hi Kristal, Thank you for taking the time to provide feedback on your experience with ReServe Cloud software. We appreciate your insights, and are thrilled to partner with you in managing your Special Events business. Should you need some assistance with "tweaking" those reports, please give us a shout; we would be happy to help!

KM

Kelsey M.

Group Sales Manager

Food & Beverages

### "ReServe Interactive Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 24, 2018

It was definitely an adjustment getting use to the new system, but slowly I am starting to like how it functions. The reports have probably been the most tricky because they look extremely different than our old system.

Pros

I like that I am able to work from home using this software. I also like that you can edit all the details in a function at once and you don't have to toggle back and forth between service items.

Cons

It was a little tricky to get used to at first. It is a little more confusing to look at than our old system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2018

Hello Kelsey, Thanks for providing feedback on your experience with ReServe Cloud software. We appreciate your dedication to learning a new system, and want to support your efforts. Please always reach-out by phone, email or chat, and we will be happy to assist you any way we can! Thanks again!

LV

Lynette V.

DOS

Food & Beverages

### "LV Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2018

the entire team at Reserve are great to work with and help you to solve any issues that arise. Customer service is a corner stone of our business and we are happy to work with people that feel and operate the same way.

Pros

1.) Payment Processing Integration 2.) E-Doc Sign 3.) User Friendly

Cons

Would like the ability to customize reporting more, but support is helping me with ways to accomplish what we are looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2018

Hi Lynette, Thank you so much for submitting this review! We are delighted to learn that our Customer Success teams are taking good care of you! Your continued satisfaction with ReServe is our priority, and we are honored to be chosen as your solutions provider. All best wishes!

JM

Jenna M.

Event Sales Manager

Restaurants

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 21, 2018

Pros

Contracts and event orders are very easy!! I like that you set up everything in the beginning, gave time to play with and then make changes before going live. The people who helped with that were very through and fixed all my issues while on the phone.

Cons

Waiting for background Activities. Like I'm currently waiting 20 minutes to batch print event orders before leaving for the weekend. Updating and adding menus/prices seems like a very overwhelming and time consuming project. Reports are OK but in full transparency I haven't taken the time to learn.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 28, 2018

Hi Jenna, Thanks for submitting your feedback! We are always grateful when our customers take time to share their comments. Glad you are finding success with the solution, and it sounds like you would benefit from some time with a Customer Care agent to assist with streamlining the process with respect to add/edit events, and make sure you are comfortable with the reporting tool. Please reach-out at your convenience; we are here to help! Thanks again!

MI

Michael I.

Vice President - Sales and Marketing

Entertainment

### "ReServe Interactive Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2018

Our customer service rep is an absolute pleasure to work with. Always there. Always helpful. Never have to wait to hear back from her.

Pros

The ability to move events with ease is my favorite part.

Cons

It's very difficult to get a report. It's harder to see an overview of all events with ease compared with the last version.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2019

Hi Michael, Thanks for taking the time to provide feedback. We appreciate praise, but are also always interested in learning how we can improve. If you are still struggling with the reporting feature, be sure to reach out; we'd be happy to help.

[View all Reviews](https://www.capterra.com/p/251670/ReServe-Interactive/reviews/)

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