# Page 3 | Infor Sales & Catering Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Infor Sales & Catering the right Event Management solution for you? Explore 67 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251670/ReServe-Interactive/reviews

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Infor Sales & Catering

4.7 (67)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 3 - Reviews of Infor Sales & Catering

## Showing most helpful reviews

Showing 51-67 of 67 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LT

Larry T.  
Sales & Marketing Director  
  
Used the software for: Less than 6 months

### "Both the tech support team as well as my sales rep are great! Great user friendly app"

January 25, 2018

5.0

Pros

As a veteran of Delphi and TripleSeat, Reserve is far less cumbersome and bulky. It is fast and efficient and allows us sales directors to spend less time inputting data and more time selling!

Cons

Some functions are hidden and hard to find, I've spoken with tech support about this. It would also be nice to be able to edit a contract before downloading it into Word. All in all this is a great program and I would highly recommend it. Very little to complain about.

Review Source

Response from Infor

February 6, 2018

Larry, Thank you for taking the time to share your thoughts regarding the software. We truly appreciate the partnership approach and will continue to implement new features/ideas based on your feedback. -- Your suggestion has been added as a change request and we will keep you posted regarding its progress. Until then, please don't hesitate to reach out to me with any questions. Kind Regards, Mike Edmeyer VP Sales

EH

Emily H.  
Events Coordinator  
Events Services  
Used the software for: Less than 6 months

### "CineBowl & Grille, Blacksburg - Reserve Interactive"

October 24, 2018

5.0

Pros

Reserve Interactive is so easy to use, with thorough tutorials at your fingertips. If you can't find an answer in any of the tutorials, the online customer support will help you in minutes. They are incredibly helpful! I even get periodic emails or phone calls, just to "check in and make sure the software is still up to par." It really makes a difference.

Cons

Our prior Director of Sales was the "admin" on Reserve Interactive, but has recently moved on. Now I am having trouble accomplishing some of the tasks that she had permission to take care of - removing old leads, etc.

Review Source

Response from Infor

January 23, 2019

Hi Emily, Thanks for taking the time to share your experience using ReServe. We are thrilled you are enjoying the system, and so happy to know the resources are working for you. If you need any assistance cleaning up the admin side, be sure to reach out. We'd be happy to help.

AH

Amelia H.  
Director of Catering  
Hospitality  
Used the software for: Less than 6 months

### "ReServe System"

July 29, 2016

5.0

Pros

How it keeps all the information together. It's a time saver, great customer service and so easy. It let's you do a Banquet Event Order in a matter of minutes. Love that it has a spell check feature.

Cons

Developing a record, it's a little hard

Review Source

Response from Infor

September 2, 2016

Hi Amelia, Thank you so much for taking the time to review ReServe Cloud! It is wonderful to welcome you as a new customer to the ReServe Interactive family. It sounds like things are going well so far and we're happy to hear it. As you continue to work with ReServe Cloud, if you find that a small product enhancement or new feature would improve the quality or efficiency of your work, please don't hesitate to let us know. We track all customer change requests and review them regularly when planning new development releases. It is our goal to continually improve ReServe Cloud so it remains a vital tool for your success. Best Regards, Team ReServe

MS

MaryAnn S.  
Food and Beverage director  
Food & Beverages  
Used the software for: 6-12 months

### "Reserve review"

July 27, 2016

5.0

Love the software and the added Updates The easy accessibility and information storage Support are very helpful ! And Keith is great to work with !

Pros

Able to access anywhere

Review Source

Response from Infor

August 26, 2016

Hi MaryAnn, Thank you for taking the time to share your thoughts on the ReServe Cloud solution. We appreciate your feedback, and are pleased you are finding success with the system. Be sure to let us know if you need anything. Kind regards, Team ReServe

SC

Sam C.  
President  
  
Used the software for:

### "Class Act and Best Event Software"

August 24, 2015

5.0

What a come back, these guys are amazing! We got off to a shaky start but Reserve made it right. We are a very busy caterer and ease of use and quick and organized data management is a must. Reserve software is exactly what we needed. It's very easy to use and robust in features. Everyone at Reserve is a pleasure to work with and they know catering and events better than anyone else. They are always improving and we are always excited to hear about all the new features that are rolling out. We have to please our customers by providing a consistent and memorable experience. Every single order must be great and we continue to grow everyday. There is no other partner we trust more then Reserve to help us achieve our goal. Thank you Reserve!

Review Source

Response from Infor

September 2, 2016

Hi Sam, Thank you so much for your endorsement of ReServe Cloud and our team! We appreciate your loyalty to us as we worked to address your concerns, providing the service and tools needed for you to be successful. We look forward to a long and fruitful partnership! Team ReServe

KH

Kane H.  
Event Coordinator  
Hospitality  
Used the software for: Less than 6 months

### "Guided, Functional, & Organized"

September 14, 2018

4.0

Pros

Easy to organize clientele's information and the services that are provided to them. ReServe Interactive allows us to organize a lifecycle that is unique to our business and helps keep us moving forward.

Cons

ReServe Interactive is hard to look at and see the organization behind the software right away, but when you adjust and understand the software's capabilities it becomes much easier.

Review Source

Response from Infor

September 28, 2018

Hi Kane, We really appreciate that you took the time to provide thoughtful feedback on our solutions, and are delighted to hear that our Lifecycle is fitting in with your business practices. Please do reach-out should you need any further assistance. Thank you! The ReServe Team

AL

Ashley L.  
Sales Manager  
Events Services  
Used the software for: Less than 6 months

### "LOVING IT! "

September 20, 2018

5.0

Pros

I love how easy it is to use! The customer support has been amazing - our contact team is GREAT!

Cons

No real con's - it was easy to get used to from Reserve Anywhere - we would like to be able to adjust how the lanes show up when you create the report for schedule of events.

Review Source

Response from Infor

September 28, 2018

Hi Ashley, Thanks so much for taking the time to share your comments about ReServe Cloud software for Frank Theaters! It's great to hear you are enjoying the benefits of the solution. If you haven't already, please reach-out to our Customer Care agents, we would be happy to try and work on creating a particular "view" for your reservations. Thank you for your allowing us to partner with you!

JA

Jamal A.  
Event sales and catering Director  
Food & Beverages  
Used the software for: 6-12 months

### "townhouse review"

October 6, 2016

5.0

I had a short training on this program but it was easy to learn and adapt to. the program is easy to learn and customer support at the beginning was very helpful

Pros

ease of use

Cons

Would like to have more web tip to learn more about the software

Review Source

JF

Jennifer F.  
Events Manager  
  
Used the software for: Less than 6 months

### "Customer support is excellent!"

July 26, 2017

4.0

Pros

Cloud based software is very convenient Event Leads is extremely helpful. Tasks makes my life easier.

Cons

It would be nice if there were more options to customize. The speed when loading a new date is very slow.

Review Source

Response from Infor

July 26, 2017

Hi Jennifer, Thank you for your kind words. Regarding the ability to customize; ReServe Cloud offers the ability to customize fields, page layouts, templates and correspondence. I will have a team member reach out to make sure what you want isn't already possible. If it isn't, we'll create an enhancement request and provide it in a future release. Thank you again! Mike Edmeyer, VP Sales

BN

Bianca N.  
Director of Events & Sales  
  
Used the software for: Less than 6 months

### "User friendly "

June 11, 2018

4.0

Pros

I like that I can access my events from anywhere. It is great to be able to check availability when away from my desk,

Cons

There isn't really anything I do not like about the system, obviously with any change it takes time and learning.

Review Source

Response from Infor

June 13, 2018

Hi Bianca, Thanks so much for taking the time to share your thoughts about ReServe. We know that switching from one platform to another can sometimes take a a bit of time to feel comfortable, but clearly you are on your way. Always reach-out if you need assistance with anything, we are here to help. ~Best wishes!

CD

Chelsea D.  
event sales coordinator  
Wine and Spirits  
Used the software for: Less than 6 months

### "Encore Vineyards Review"

November 15, 2018

4.0

Pros

How most features can be customized for ease of use. Exported documents/merge documents easy to customize and modify.

Cons

Data entry for multiple service items was tedious when screen scrolls back to top after each entry. Items within a menu cannot be re-ordered like a menu can.

Review Source

Response from Infor

November 19, 2018

Hi Chelsea, Thank you so much for taking the time to submit a review of ReServe Cloud! Good News! - You can re-order menu items. Someone from our support team will reach out and show you. Thank you, The ReServe Team

NB

Nicole B.  
Office Manager  
  
Used the software for: 1-2 years

### "I think this is a great way for wineries to interact with their customers"

April 9, 2018

4.0

Pros

I have been on the consumer end of this software with certain wineries that participate in local wine fests and it's easy to make my payment and receive my receipt on the go

Cons

There really aren't any cons with this software that I am aware of at this time. I haven't used it too much but what I see is very user friendly.

Review Source

JP

Jill P.  
Group Sales Manager  
Entertainment  
Used the software for: Less than 6 months

### "Review from Jill Pratt"

January 5, 2017

4.0

I came on board here and Reserve was already being used, but no one was fluent with it. Everyone, myself included, just kind of fumbled around and tried our best. ReserveU was an awesome resource for this, but I knew there was functionality we were missing. So I asked for some training and in under 2 hours, the representative was able to show me myriads of ways to capitalize on the fantastic functionality in Reserve. It is a powerful tool once you know how to get around it.

Review Source

aH

andrew H.  
Director of Dining Operations  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The Osborn Reserve Experience"

August 21, 2018

5.0

Pros

The flexibility of the system and that it covers our needs.

Cons

Getting staff comfortable with using the system

Review Source

Response from Infor

September 7, 2018

Andrew, thank you for taking the time to share your thoughts. We are excited things are going well. Please reach out to us if you need any assistance training your team or sharing tips and tricks. Sometimes the tiny clues have the greatest impact on using the system. The ReServe Team

JC

Jamie C.  
Private Dining Director  
Hospitality  
Used the software for: Less than 6 months

### "Customer service has always been consistently wonderful! "

May 23, 2017

5.0

Pros

Features that make usage easy! I love that I'm able to access the software from phone, computer, table, etc.

Cons

Some of the features previously used on ReServe Interactive are not offered, thus making it difficult to produce the same reports we've used for years.

Review Source

JD

Jessica D.  
  
  
Used the software for:

### "Professional and Accurate "

September 22, 2016

4.0

Since getting reserve we have had many compliments on how professional our contracts now look. It has really helped streamline our event planning and making sure the information gets from point A to Z quickly and clearly.

Review Source

Response from Infor

September 23, 2016

Hello Jessica, We appreciate you taking the time to share your experience with ReServe. Our primary goal is to provide a solution that will streamline the process of booking and executing events, so we are very happy hear we are coming through for you. Thank you for choosing ReServe to be your business partner. Very Sincerely, The ReServe Team

VR

Verified Reviewer  
Founder & Creative Director  
Entertainment  
Used the software for: Less than 6 months

### "Reliable catering & banquet management software"

September 12, 2018

5.0

Pros

Flexibility to jump around quickly between events.

Cons

Some pages do not carry over mandatory data.

Review Source

Response from Infor

September 13, 2018

Thank you so much for your feedback. We are delighted that you are enjoying the flexibility of the system. Regarding your mention of mandatory data not carrying over, please contact our support team. There may be some mapping that we can do. Kind Regards, The ReServe Team

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