# Limechat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Limechat Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/251696/Limechat/reviews

---

# 

 Limechat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Limechat

## What is Limechat?

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on chat. Trusted by over 200+ leading brands, it helps automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce CAC, increase sales, boost retention, or automate customer support, LimeChat’s products Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk & Click-to-Messenger ads help you achieve great results

## What is Limechat used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Limechat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.limechat.ai&name=Limechat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Limechat

5.0 (1)

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

5.0 (73)

Value For Money

4.0 (1)

Value For Money

4.9 (70)

Customer Service

5.0 (1)

Customer Service

5.0 (70)

## Limechat alternatives

[5.0 (10)](https://www.capterra.com/p/10042518/VINSI/#reviews)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[UChat](https://www.capterra.com/p/239947/UChat/)

[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239947/UChat/)

[Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/)

[4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10020420/Darwin-AI/)

[Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019191/Denser-AI/)

## FAQs about Limechat

Overview

### What company size and specific industries is Limechat built for?

Limechat is designed for small to large eCommerce businesses, including brands in Beauty and Personal Care, Health and Wellness, Fashion and Apparel, and F&B. It is built for companies ranging from smaller sellers to larger enterprises operating in direct-to-consumer retail.

Features and Usability

### What are the key features of Limechat?

Limechat offers API access, AI/Machine Learning, Natural Language Processing, and a pre-configured bot for automated responses. It also includes chatbot and live chat capabilities, plus multi-channel communication for managing conversations across different customer touchpoints.

Integrations

### Which third-party tools and platforms does Limechat integrate with?

Limechat connects natively to Shopify for ecommerce workflows.

Getting Started and Support

### What customer support options does Limechat offer?

Limechat provides FAQ/Forum and Chat support channels. Users can turn to the FAQ/Forum for self-service answers and use Chat for direct help. No reviewer feedback is available on support quality, response times, or helpfulness, so only the listed channels can be confirmed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Software program that continuously adjusts its behavior based on observed data

Chatbot

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

Live Chat

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability to chat online in real time

Multi-Channel Communication

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Natural Language Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process and analyze human language in text or audio form

API

Application programming interface that allows for integration with other systems/databases

Limechat 7 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

AI-based platform which conducts a conversation via auditory or textual methods

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

₹0.00

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BS

Bala S.

Customer support executive

Health, Wellness and Fitness

### "One of the best live chat applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2022

Pros

Clear quality messages and smooth app layout and functioning

Cons

The notification sound can be changed to a much better one

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.