# Tenant Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tenant Software - reviews, pricing plans, popular comparisons to other Self Storage products and more. Source: https://www.capterra.com/p/251698/Tenant --- # Tenant Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tenant ## What is Tenant? Founded by self-storage owners and operators, Tenant Inc. provides cloud-based software solutions designed to empower the self-storage industry. Tenant's all-in-one platform streamlines rentals, automates payments, simplifies facility management, and amplifies marketing efforts. Tenant is more than just a software provider; they're your ally in achieving self-storage success. ## What is Tenant used for? [Self Storage](https://www.capterra.com/self-storage-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tenant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tenantinc.com/blog&name=Tenant) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tenant 4.3 (8) VS. [4.8 (1,550)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (8) Ease Of Use 4.6 (1,550) Value For Money 4.4 (8) Value For Money 4.6 (1,479) Customer Service 4.4 (8) Customer Service 4.7 (1,520) ## Tenant alternatives [4.8 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251698/Tenant/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.3 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tenant Tracking 4.4 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Communication Management 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Electronic Payments 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Rental Management 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment Third-Party Integrations 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Tenant 22 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Application programming interface that allows for integration with other systems/databases Allows businesses to create and manage auctions. Manage and track all internal and external communication conducted via calls, email, text, or chat Store and organize information about customers and previous interactions Electronically collect payments for goods or services Digitally sign online documents Designed for self storage facilities Store information about leads or contacts and track, manage and nurture them throughout the sales process Reminders sent for balance/payment due Tool used to determine accurate pricing and product eligibility for borrowers Add, view, and edit details of all properties managed by an agency that are available for sale or rent Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage gate access to secure facilities/properties Manage site maps showing plots, availability, utilities etc. Reminders sent via SMS/text message Managing renters, rent payments, maintenance workflows & documents. Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.4 (8) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (8) 4.4 Based on 8 reviews ## Integrations [ PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[ Birdeye](https://www.capterra.com/p/152997/BirdEye/)[ Yext](https://www.capterra.com/p/140176/Yext/)[ MiTek](https://www.capterra.com/p/119717/Workflow-Management-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (8) 4.4 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(6) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent SO Salyna O. Property Manager Management Consulting ### "Happy Camper" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2024 Been using this software since I started with national and love it easy to manage and change rate pricing and features as a manager it's nice to be able to have easy control over these things. Pros I love that it is user friendly and works well with synchronization with Noke. Cons small issues with features. Examples not able to send text link to sign through there phone anymore only email option works. New text link to pay option doesn't get sent either. Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) keeping up with technology and how to make our facilities run smoother Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE Dane E. COO Real Estate ### "Tenant - A forward looking self storage software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2024 Tenant has been a game changer for our organization; adding features we've requested and needed for years. They listen to their customers and include our feedback in what they build out in their product. It is nice to know that we are on a platform that improves over time and will make our organization better. Pros Tenant Inc is forward looking and always releasing new features that help owners better run their business and serve their customers. Their roadmap ahead aligns with where the industry is going and is not just focused on meeting owners needs today. Cons It took a while to get used to the reporting but since they've made recent improvements, they are better than what we've had in the past. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) We knew that if we wanted to be the best, we needed to be on a platform that was forward-looking and building our features that would help us gain a competitive edge in our industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Carlos P. Media Director Consumer Services ### "Smooth Operations and Convenience for Tenants, Staff and Owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2024 Adopting the Tenant ecosystem has streamlined our rental process. Incoming tenants are able to quickly sign up online and the information is seamlessly translated to our web portal. Our staff members have an all-in-one platform for managing their units and our facility owners can easily export the reports they need at their convenience. Pros How seamlessly their software and web platforms communicate. It makes online rentals and office work very smooth. Cons A mobile phone app would be very convenient for managers. Also, developing an in-software calendar would be next level! Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) We switched off of SiteLink because we were having problems with our gate integrating with their systems and the limited tools for messaging tenants. StorEdge ended up being cost prohibitive and the web portal was slow at random times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IC Isela C. Facility Manager Recreational Facilities and Services ### "User friendly!" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 29, 2024 It has been nice using this user friendly system. Pros Ability to email and text tenant from system. Cons Not being able to automatically generate move out document during move out process. Would like to see pinned notes pop up when going into tenant's profile. Would like to see a pop up when tasks are due. Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) Corporate decided to swith systems for all facilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tiffany H. Facility Manager Hospitality ### "Great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2024 Pros Effective product with helpful tools to manage high amounts of tenants profiles faster! Cons Would like to see faster turn around on tickets 48-72 hours Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Angel L. Resident Manager Facilities Services ### "Tenant Inc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2024 Pros It's user friendly interface. The ability to find everything and anything you could possibly need to ensure a move-in or to complete everyday management tasks. It really does get better & better with every update. Cons There are some systematic errors or bugs that occur.. but the support folks solve the issues quicker than one would think. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sara M. District Manager Warehousing ### "District Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2024 Pros What I like most about Tenant is the support. From utilizing zendesk to the knowledge base. Cons I wish new features were released quicker, but overall my favorite software to use! Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) The reason for the switch is for improvement, efficiency, optimization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Margaret S. Owner Operator Real Estate ### "Extremely poor experience" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 6, 2024 Terrible. Customer service took days to respond to errors during integration and set-up. It took over 3 months for a working system to be presented to us, but it was full of errors. The automated system repeatedly sent erroneous emails demanding payment for tenants and even sent lien enforcement letters to current customers. The employees who were helping us were very unconcerned about the time it took to set the system up and running or the massive amounts of errors that occurred. Pros I was hopeful for this software and all its features. Cons Integration was a disaster, and customer service was worse. We had to buy out our contract to end it, even though they never produced the promised product. Alternatives considered [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) Reasons for choosing Tenant We thought it was going to be a better value for the product. We were wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/251698/Tenant/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)