# Tenant Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tenant Software - reviews, pricing plans, popular comparisons to other Self Storage products and more.

Source: https://www.capterra.com/p/251698/Tenant/pricing

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# 

 Tenant Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tenant

## What is Tenant?

Founded by self-storage owners and operators, Tenant Inc. provides cloud-based software solutions designed to empower the self-storage industry. Tenant's all-in-one platform streamlines rentals, automates payments, simplifies facility management, and amplifies marketing efforts. Tenant is more than just a software provider; they're your ally in achieving self-storage success.

## What is Tenant used for?

[Self Storage](https://www.capterra.com/self-storage-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tenant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tenantinc.com/blog&name=Tenant)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tenant

4.3 (8)

VS.

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

Contact vendor

Starting Price

$69

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (8)

Ease Of Use

4.7 (703)

Value For Money

4.4 (8)

Value For Money

4.7 (678)

Customer Service

4.4 (8)

Customer Service

4.8 (688)

## Tenant alternatives

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251698/Tenant/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting & Statistics

4.3 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Tenant Tracking

4.4 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

Communication Management

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Electronic Payments

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Rental Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Third-Party Integrations

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Tenant 22 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Allows businesses to create and manage auctions.

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store and organize information about customers and previous interactions

Electronically collect payments for goods or services

Digitally sign online documents

Designed for self storage facilities

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Reminders sent for balance/payment due

Tool used to determine accurate pricing and product eligibility for borrowers

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Timed notification for any upcoming task, deadline, appointment, or activity

Streamline, automate and manage the rental of properties, facilities, assets, or equipment

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage gate access to secure facilities/properties

Manage site maps showing plots, availability, utilities etc.

Reminders sent via SMS/text message

Managing renters, rent payments, maintenance workflows & documents.

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

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We can help you find the software with the features you need.

Features

4.8 (8)

4.8

Based on 8 reviews

## Pricing

Value for money

4.4 (8)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (8)

4.4

Based on 8 reviews

## Integrations

[

PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[

Birdeye](https://www.capterra.com/p/152997/BirdEye/)[

Yext](https://www.capterra.com/p/140176/Yext/)[

MiTek](https://www.capterra.com/p/119717/Workflow-Management-Suite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (8)

4.4

Based on 8 reviews

## User reviews

Overall rating

4.3

Based on 8 reviews

Filter by rating

5(6)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SO

Salyna O.

Property Manager

Management Consulting

### "Happy Camper"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2024

Been using this software since I started with national and love it easy to manage and change rate pricing and features as a manager it's nice to be able to have easy control over these things.

Pros

I love that it is user friendly and works well with synchronization with Noke.

Cons

small issues with features. Examples not able to send text link to sign through there phone anymore only email option works. New text link to pay option doesn't get sent either.

Switched from

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

keeping up with technology and how to make our facilities run smoother

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Dane E.

COO

Real Estate

### "Tenant - A forward looking self storage software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2024

Tenant has been a game changer for our organization; adding features we've requested and needed for years. They listen to their customers and include our feedback in what they build out in their product. It is nice to know that we are on a platform that improves over time and will make our organization better.

Pros

Tenant Inc is forward looking and always releasing new features that help owners better run their business and serve their customers. Their roadmap ahead aligns with where the industry is going and is not just focused on meeting owners needs today.

Cons

It took a while to get used to the reporting but since they've made recent improvements, they are better than what we've had in the past.

Switched from

[SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/)

We knew that if we wanted to be the best, we needed to be on a platform that was forward-looking and building our features that would help us gain a competitive edge in our industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Carlos P.

Media Director

Consumer Services

### "Smooth Operations and Convenience for Tenants, Staff and Owners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2024

Adopting the Tenant ecosystem has streamlined our rental process. Incoming tenants are able to quickly sign up online and the information is seamlessly translated to our web portal. Our staff members have an all-in-one platform for managing their units and our facility owners can easily export the reports they need at their convenience.

Pros

How seamlessly their software and web platforms communicate. It makes online rentals and office work very smooth.

Cons

A mobile phone app would be very convenient for managers. Also, developing an in-software calendar would be next level!

Switched from

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

We switched off of SiteLink because we were having problems with our gate integrating with their systems and the limited tools for messaging tenants. StorEdge ended up being cost prohibitive and the web portal was slow at random times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IC

Isela C.

Facility Manager

Recreational Facilities and Services

### "User friendly!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 29, 2024

It has been nice using this user friendly system.

Pros

Ability to email and text tenant from system.

Cons

Not being able to automatically generate move out document during move out process. Would like to see pinned notes pop up when going into tenant's profile. Would like to see a pop up when tasks are due.

Switched from

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Corporate decided to swith systems for all facilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Tiffany H.

Facility Manager

Hospitality

### "Great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

Effective product with helpful tools to manage high amounts of tenants profiles faster!

Cons

Would like to see faster turn around on tickets 48-72 hours

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Angel L.

Resident Manager

Facilities Services

### "Tenant Inc."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

It's user friendly interface. The ability to find everything and anything you could possibly need to ensure a move-in or to complete everyday management tasks. It really does get better & better with every update.

Cons

There are some systematic errors or bugs that occur.. but the support folks solve the issues quicker than one would think.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sara M.

District Manager

Warehousing

### "District Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

What I like most about Tenant is the support. From utilizing zendesk to the knowledge base.

Cons

I wish new features were released quicker, but overall my favorite software to use!

Switched from

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

The reason for the switch is for improvement, efficiency, optimization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Margaret S.

Owner Operator

Real Estate

### "Extremely poor experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 6, 2024

Terrible. Customer service took days to respond to errors during integration and set-up. It took over 3 months for a working system to be presented to us, but it was full of errors. The automated system repeatedly sent erroneous emails demanding payment for tenants and even sent lien enforcement letters to current customers. The employees who were helping us were very unconcerned about the time it took to set the system up and running or the massive amounts of errors that occurred.

Pros

I was hopeful for this software and all its features.

Cons

Integration was a disaster, and customer service was worse. We had to buy out our contract to end it, even though they never produced the promised product.

Alternatives considered

[Storable Edge](https://www.capterra.com/p/218435/storEDGE/)

Reasons for choosing Tenant

We thought it was going to be a better value for the product. We were wrong.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/251698/Tenant/reviews/)

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