# Expandi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expandi the right Lead Nurturing solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251762/Expandi/reviews --- Expandi 4.4 (31) [View alternatives](https://www.capterra.com/p/251762/Expandi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Expandi Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews ŁP Łukasz P Sales ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “How to safely expand LinkedIn network, in a way that brings really valuable people to it, not just randomly spaming“ May 16, 2023 ŁP Łukasz P Sales ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “After Last update, UI feels less friendly on small screens, some features are locked behind number of subscriptions, some training materials could be better.“ May 16, 2023 Maksim P Lead Generation SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Expandi is a great tool to automate routine workflows and stay safe on LinkedIn but not all features were discovered and implemented yet.“ May 13, 2022 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Inna S. Marketer Security and Investigations Used the software for: 1-2 years ### "Perfect tool for automated marketing" May 16, 2022 5.0 Now the whole lead gen flow is automated. Once we start the flow in Hubspot it is initiated on Expandi via Integromat. This saves us lots of time. Additionally, all statuses from Expandi (Linkedin connection request accepted, contact replied on Linkedin, etc.) are reflected in Hubspot properties. Expandi helps personalize our messages as it allows using of placeholders. I really love Expandi and all our lead gen guys do. Pros Finally, we found the tool which helped us to connect email and LinkedIn sequences in one flow. Cons There's nothing. It totally satisfies us. Reason for choosing Expandi Because there are no alternatives which cover our requirements. Review Source ŁP Łukasz P. Sales Manager Computer Software Used the software for: 6-12 months ### "Expandi - Possibly the most robust LinkedIn tool on the market." May 16, 2023 5.0 How to safely expand LinkedIn network, in a way that brings really valuable people to it, not just randomly spaming Pros Ease of use, security, confidence, ability to create a branching campaign with simple logic (builder campaigns), easy managment of multiple users, proactive campaigns (inbound, posts scrape, people you may know) Cons After Last update, UI feels less friendly on small screens, some features are locked behind number of subscriptions, some training materials could be better.No Inmail support for now.No build in integration with CRMs, just Zapier Alternatives considered [Waalaxy](https://www.capterra.com/p/230606/Waalaxy/) Reason for choosing Expandi More functions, more convincing demo Switched from [Salesflow](https://www.capterra.com/p/231694/SalesFlow/) More functionality, Salesflow is bad when you have to manage multiple users from a single account Review Source PS Pavels S. CMO Internet Used the software for: Less than 6 months ### "Great features promised, but the tool does not work" March 7, 2023 2.0 Very poor experience, as when you read about a tool's features, you expect them to be available to you and work properly. But for Expandi that is not the case. Pros If all the features Expandi claims to have were available and worked properly, it truly would be an awesome tool. So I liked most their promises, which sadly were not fulfilled. Cons The homepage says it's "reliable" but it's not. The campaign just gets stuck and does not work, the support can't help and doesn't even know why the issue appeared. If you pay in full for the subscription and you stop it mid-billing period to avoid automatic payment and continuing the subscription to the next billing period, the tool just hides all your campaigns data and stops them. So essentially you don't get what you paid for, while the billing period you paid for is still in progress. The documentation seems fine at the first glance, but when you start to really use the tool and it's features, you will learn that a lot of details are not described, support does not know the details too, and the worst part- the support will not even try to understand your request and issue, but instead will throw the docs links to you which do not help and sometimes are not even relevant to your request. That's when you are a paid plan user and pay 99$ a month.Many important features do not work properly or do not work at all. Setting the use of variables is a nightmare even if you follow the docs, condition blocks can just make campaign leads stuck and not move further to any branch, in other words your campaign will not be working at all. Review Source Valeriia D. BDM Computer Software Used the software for: 6-12 months ### "Unleashing the Power of LinkedIn Engagement" August 10, 2023 5.0 From user-friendly templates to intricate decision flows and captivating personalization options like images and GIFs, Expandi equips us with a robust toolkit. Pros Expandi effectively addresses a pivotal challenge we often encounter: fully unlocking LinkedIn's potential as a vital component of our outreach strategy. The platform maximizes the value of LinkedIn's rich dataset, offering an extensive array of tools to seamlessly identify, filter, and extract prospects. Cons Any issues I encounter are more broadly related to the challenges of LinkedIn engagement, which is a shared aspect among similar tools. Review Source Dillon A. CEO Marketing and Advertising Used the software for: 6-12 months ### "Excellent tool and support" June 29, 2023 5.0 Pros I like how I dont have to worry about linkedin and they always stay on top of updates and keeping you informed about limitations to protect your account. Customer support is top tier. Cons I really have nothing bad to say about it. Review Source Arthur H. Sales Enablement Consultant Information Technology and Services Used the software for: Less than 6 months ### "waste of time" February 20, 2023 1.0 This is the first and the last time I recommend Expandi to my clients. Pros at first, I liked the builder and the ability to create fairly sofisticated yet simple flows BUT Cons after hours of work and clicking the save button every few minutes, it deleted 60% of my work and there's no way to bring it back. I got mad but patiently recreated the entire flow clicking the save button every 30 seconds now. As soon as I refreshed the page - almost the entire flow was gone again. And there's no way to bring this back. Alternatives considered [GetSales.io](https://www.capterra.com/p/232433/GetSalesio/) Reason for choosing Expandi It seemed to have had all the necessary functionality, but now that I know I can lose hours of my time recreating the same nods that just keep disappearing, I'd rather change it to a different product. Review Source Pavel B. Design Team Lead Information Technology and Services Used the software for: 6-12 months ### "Great product for Linkedin automation" January 20, 2023 5.0 The platform offers a variety of customizable templates that have made it incredibly easy for our team to create professional and effective messages for our campaigns. We are very grateful for this. Pros A group campaign is incredibly helpful for our purpose to message audiences from specific groups that are relevant to us. Cons Everything works well, we don't have any complaints. Review Source Ksenia K. CEO Apparel & Fashion Used the software for: Less than 6 months ### "The best experience " May 18, 2022 5.0 Pros The targeting is very accurate and that I found really amazing and helpful. Very to the point Cons There”s nothing I can think of. The experience is brilliant Review Source Inna Z. CEO Computer Software Used the software for: 6-12 months ### "if you need specific network to build this is the tool" May 11, 2022 5.0 Very good, highly recommended Pros You have the task to get in touch with people in your audience. Doing it manually will take forever while Expandi outsources this process for you. Headache removed and you can focus on your things. Cons At the beginning it was a bit difficult to understand some parts but then customer support came in and did it for us, was nice and fast. Review Source Irene D. Copywriter Information Technology and Services Used the software for: 6-12 months ### "Great platform for those who are involved into b2b lead generation" September 26, 2023 5.0 In a world where precision is the key to successful lead generation, group search at Expand has been a revelation. The meticulous scraping process, executed seamlessly by Expandi, has empowered us to identify and connect with potential clients from pertinent LinkedIn groups. Pros It's like having a sales Swiss Army knife, with webhooks that sync like clockwork and a LinkedIn group trick up its sleeve. Cons The initial setup was challenging, but it worth that Review Source AD Ahmet D. CEO Marketing and Advertising Used the software for: I used a free trial ### "Waste of time and terrible customer service experience" March 28, 2023 1.0 Very disappointed. Fond expandi not customer driven but $ driven. Pros Easy connection on wifi if you use the tool on your laptop. Cons After free trial, the keep charging 99USD every month even if you do not use the tool. Reason for choosing Expandi Clear pricing, no surprises. Review Source IP Ivan P. Founder Marketing and Advertising Used the software for: 1-2 years ### "Expandi Rocks!" September 7, 2022 5.0 These guys rock! they care for their community and listen to us. Pros Overall a complete tool with great UI and knowledgebase. Customer Service is top notch and personalization is at another level. Cons Wish they had more trigger functionality to move data to/from webhooks. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 2+ years ### "Whole lot of mess" April 28, 2022 2.0 It doesn't work and they try to say it's something you have done Pros some features are better such as inbox and tagging Cons nothing works and is always buggy with customer support complete and utterly rubbish Review Source Response from Expandi.io May 19, 2022 Hey, sorry to hear you seem to have been struggling with Expandi. Could you reach out to me on support@expandi.io? We would love to see how we can help you and since you didn't leave any info we cant contact you directly! VR Verified Reviewer Lead Generation Specialist Information Technology and Services Used the software for: 2+ years ### "Reliable tool for a moderate price" May 13, 2022 4.0 Expandi is a great tool to automate routine workflows and stay safe on LinkedIn but not all features were discovered and implemented yet. Pros Safety and reliability. Connection and Messenger Campaigns with sequences. Ability for integrations with other tools. Continuous improvements and new features delivery. Cons Lack of manuals and descriptions for some functions and features. Design and interface on V.2 need time to get used to. Running campaigns management. Review Source SM Stanislav M. Owner Marketing and Advertising Used the software for: 1-2 years ### "Satisfied Lead Gen Agency" April 29, 2022 5.0 Opening sales conversation for clients, getting leads Pros Message sequences, support and templates for sales Cons Builder campaigns or other new features seems good in v2 but for longer time it was difficult to judge if we have higher success with new tactics due to missing data or weak statistics. Maybe now it would be easier with "per step stats" Reason for choosing Expandi safety because LinkedIn made changes with limits and it looked we can get into trouble Review Source Response from Expandi.io May 2, 2022 Thanks for your review Stano! Happy to collaborate with you and your company :) AS Amin S. Founder Marketing and Advertising Used the software for: 2+ years ### "I'd rate Expandi 10/10" May 16, 2022 5.0 Pros I have been using Expandi for more than two years for my 10+ clients and recommended more than 8 people and one of them bought like 50 Expandi access. I love this tool cause - 100% cloud-based tool - mimics human behavior (V2) - Customer support & - I did not get any warning from LinkedIn casue Expandi stays me under limit - more Cons \- Expandi needs to build image personalization stuff in-house (hyperise) Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 1-2 years ### "A solid LinkedIn outreach platform" May 7, 2022 4.0 Overall our experience is great and we recommend our customers and coleagues on using it. Pros An easy to use LinkedIn outreach platform which provides a strong sense of confidence within a very delicate practice, alongside the ability to track the activity and optimize it over time. Cons A significant downside is lack of ability to sync the activity with CRM platforms like Salesforce.com Review Source DH Denys H. Outbound Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Expandi is Cool Product" May 18, 2022 5.0 Pros The integration is easy. Expandi has good UX. Expandi allowed me to increase outreach volume in several times. Cons Expandi doesn't have significant cons. Reason for choosing Expandi Price for Value Review Source GK Greg K. Partner Marketing and Advertising Used the software for: 1-2 years ### "15 stars! Best customer support in the space!" December 5, 2022 5.0 Incredible experience overall. Highly recommended Pros Customer Support and their stats/management. Cons Ability to boost requests. A few other competitors are taking advantage in this space. Reason for choosing Expandi Better customer support Review Source VR Verified Reviewer PR Marketing and Advertising Used the software for: 6-12 months ### "Great tool for PR&Marketing teams for event invitations and outreach" January 23, 2023 5.0 Easy to implement, good service. Nice product if you are looking to take your LinkedIn event invitations and marketing efforts to the next level. Pros The ability to send automated LinkedIn event invitations to targeted audiences through the platform has greatly increased our attendance and engagement rates. Cons We had issues with Linkedin connections at the registration, but the support team helped us fast, so generally, everything is fine. Reason for choosing Expandi The product itself is handier and is a good fit if you want to use it with teammates Review Source Ekaterina M. Head of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Expandi is a great tool for outreach" February 23, 2023 5.0 Pros The prioritization feature within Expandi has allowed us to focus on the top performers and achieve greater results. The platform is user-friendly and their customer support team was always available to assist with any questions. Cons I can't think of anything right now. The platform is very helpful and the team is friendly Reasons for Choosing Expandi: I am constantly on the lookout for new and innovative solutions to enhance our outreach efforts. Expandi has been a game changer for our company's growth strategy. Review Source AT Anastasiia T. PR and Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Excellent platform with brilliant support" March 9, 2023 5.0 Now, we're able to automate the LinkedIn outreach process in a secure way, which has saved us a lot of time and hassle. By automating manual work, we're able to find more customers and accomplish our marketing goals more efficiently. Overall, we're really happy with this platform and would definitely recommend it. Pros We've been using this platform for a while now and we're really impressed with the customer support and service we've received. The team is always willing to help us figure out the best practices and make the most of the many features and capabilities available. One of our favorite things about this platform is the ability to create different searches and outreach strategies to engage with our audience in new ways. Cons At first, we found it a bit overwhelming to navigate all the different features, but the support team helped us get up and running quickly. Review Source VR Verified Reviewer Revops Manager Internet Used the software for: Less than 6 months ### "Great for Linkedin outreach" October 27, 2022 4.0 Overall is experience is awesome because alternatives don't work as well. Pros Allows me to manage multiple Linkedin accounts for outreach campaigns. Cons UI needs some improvements. It is not as intuitive as I would've hoped. Review Source DS Diana S. CMO Computer Software Used the software for: Less than 6 months ### "I can't recommend Expandi as you'll spend too much time in chats with support and we'll spend much" August 25, 2023 3.0 The list of blockers to start. Problems with account connection. Uses customer support help for 3 of 4 connected accounts and loses a lot of time for that.Unfortunately, we have some strange situations, when Expandi charges for 7 users while we use just 4. Again, we've added 4 users, and they charge for 7. I've asked to do the refund and promise to put that money in our account as a payment for next month. Next month expandi charges again for 7 seats while we use just 4. I've spent too much time communicating with support in both situations and 0 results. For me, it looks like financial fraud from their side. Pros I was really impressed by Expandi when start to used it. The interface looks really good. The list of content cases with nice and fresh advices for leadgeneration Cons Interface looks good and really comfortable to use Reason for choosing Expandi I am looking for alternative Review Source Maryna M. Digital Marketer Information Technology and Services Used the software for: 6-12 months ### "Expandi saves me time, money and resources " June 17, 2022 5.0 Pros I can get high-quality lists of leads with low effort and can automate the messaging which I was doing manually in the past. Now it saves me hours every week. I especially like the campaign builder, as I can design the exact outreach I would like for prospecting. Cons There are some features I have never used before as I have had no need to Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.