# DialerHQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DialerHQ Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/251774/DialerHQ --- # DialerHQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DialerHQ ## What is DialerHQ? Cloud-based telephony platform that helps streamline business communication via call forwarding, voicemails, messaging and more. ## What is DialerHQ used for? [Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $11.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DialerHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dialerhq.com/&name=DialerHQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DialerHQ 4.0 (6) VS. [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting Price $11.99 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (6) Ease Of Use 4.4 (2,177) Value For Money 4.2 (5) Value For Money 4.5 (1,933) Customer Service 3.8 (5) Customer Service 4.3 (1,922) ## DialerHQ alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (869)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/251774/DialerHQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chat/Messaging 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system SMS Messaging 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Send messages via SMS VoIP Connection 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Call Center Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Routing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Predictive Dialer 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important System calls multiple numbers at once and connects the agent to the first number that answers DialerHQ 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities System that automatically dials calls Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Schedules callback times Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Computer-telephony integration is the use of computers to manage telephone calls Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. System calls multiple numbers at once and connects the agent to the first number that answers Active monitoring of systems, applications, or networks View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Turns text into natural sounding speech Set up connections to third-party platforms to improve business processes Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 3.8 (6) 3.8 Based on 6 reviews ## Pricing Value for money 4.2 (5) Free Trial Basic $11.99 Per User,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (5) 3.8 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 6 reviews Filter by rating 5(3) 4(0) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AD Amanda D. Front Desk Supervisor Consumer Services ### "DialerHQ – A Game-Changer for Communication on the Go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2024 I recently started using DialerHQ, and I must say, I am thoroughly impressed with its features, especially the call queuing and WiFi calling functionalities. As someone who relies heavily on seamless communication for both personal and professional matters, I can confidently say that DialerHQ has significantly elevated my experience. Pros One of the standout features for me is the call queuing. It allows me to manage multiple incoming calls effortlessly, ensuring that I never miss an important call, even during busy periods. The intuitive interface lets me see who is calling, and I can easily switch between calls or prioritize them as needed. This feature is a lifesaver for my workflow, especially when I’m juggling several tasks throughout the day. I feel more in control and connected, which has had a positive impact on my productivity. Cons The only negative thing I could have to say is that I wish I would have known about this website a long time ago! Its great! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Asia N. Youth Development Specialist Primary/Secondary Education ### "App could be great with a little help!" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 23, 2022 Pros I like that the chat and messaging features are easy to use and navigate. Cons I’ve used other apps similar to this and it’s just okay compared to Google Voice. It’s as simple as it gets really. Switched from [Google Voice](https://www.capterra.com/p/210592/Voice/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Amanda F. Maid Facilities Services ### "Very convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2022 Easy to download and manage! Pros This software was necessary when having a business. You definitely need a separate number thats just for that! Cons I dont have anything bad to say, this software has helped so much! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Janice W. Veterinary Technician Hospital & Health Care ### "2nd Phone Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 Pros What I like most about the second phone software was that I can have another phone number no extra charge is to use my same phone and regular number Cons There's nothing I didn't like about this software it comes in handy in my day-to-day life. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jessica B. Administrator Automotive ### "Another review for my number, two." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 August 23, 2022 Pros Not expensive not too many ads to annoy you every click you make which really does bother a lot of people especially me Cons I think it should have offered some kind of better network coverage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Robert l. Independent sales contractor Wireless ### "2nd phone number " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 August 7, 2022 Pros Great product. Very easy to install and use. Cons Nothing it serves it's purpose as a number for specific things Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)