# Haiilo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Haiilo Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more.

Source: https://www.capterra.com/p/251791/Haiilo

---

# 

 Haiilo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 7, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Haiilo

## What is Haiilo?

Haiilo’s Internal Communications platform helps organizations reach and engage every employee. Built specifically for communicators, the platform brings all your tools together in one place. Create, schedule, and publish campaigns across Teams, SharePoint, email, mobile, and more – from a single, intuitive workspace. With no-code tools, campaign management is simple and accessible. No IT expertise needed. Haiilo’s AI features help you craft and personalize content effortlessly, while smart targeting ensures employees receive messages relevant to them. The result? Higher engagement, better alignment, and measurable business impact:– up to 5x more engagement, 75% adoption among frontline teams, and 300% ROI through improved retention and productivity. Easy to master, fully secure, and integrated with 135+ tools, Haiilo gives communicators the power to connect every employee with messages that truly stick.

## What is Haiilo used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Haiilo alternatives

Highest Rated

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (800)](https://www.capterra.com/p/186557/PerkNow/reviews/)

Starting price

$4000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (24,089)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251791/Haiilo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Employee Profiles

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Document Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Employee Onboarding

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

Engagement Tracking

3.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Gamification

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Games or game-like elements to track progress and reward accomplishments

Haiilo 109 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Track and manage advocate communication, engagement, and performance

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Record and send audio and/or video files by online message or chat

Create, manage, and print wearable badges

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Digital displays use technologies such as LCD, LED, projection and e-paper

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Enables employees to promote their company by supplying them with materials, tools, and reward programs

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Use AI to generate content in the form of text, images, videos, etc.

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Live stream to multiple devices simultaneously

Send messages to multiple recipients at the same time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Distribute a survey via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Two-way actions and communication between multiple users in real time

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Allows employees to praise one another in a social network-like feed visible to the whole organization

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

A repository of content that has been approved for sharing with current and prospective clients

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Brief assessments used to measure knowledge and skills

Ability to see if recipient has viewed/opened the message

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Send individual or bulk text messages at predetermined times

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Process of communicating with an online community and measuring the effectiveness of activity

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows businesses to share their videos on social media.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow media to be embedded in the question or answer options

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Interact with data visualization elements, such as charts and graphs, to drill down into data

An informational database that allows users to add, delete, or revise content

Get Advice

We can help you find the software with the features you need.

Features

4.2 (34)

4.2

Based on 34 reviews

## Pricing

Value for money

3.9 (28)

### Starting price

Free trial  
not available

Value for money

3.9 (28)

3.9

Based on 28 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (32)

4.2

Based on 32 reviews

## User reviews

Overall rating

4.3

Based on 34 reviews

Filter by rating

5(12)

4(20)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Anshika K.

Student worker

Education Management

### "Haiilo good review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 30, 2026

Great product with great customizations and templates. I really like the platform and ease of use on both ends.

Pros

It gave a good value for money and easy to use. I liked the employee managemet and team collaboration features. I also liked the fact that employees got rewards which is encouraging.

Cons

Nothing bad to say but i just havent used the customer support so not sure about that. I think the price might be higher than some competitors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PD

Prescillia D.

Consultant

Financial Services

### "Functional, but not a major differentiator"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 26, 2026

Pros

Haiilo covers the expected basics for centralizing internal communication, employee engagement and company-wide announcements. The feature set is coherent, especially around communications analytics, and it can be useful when the organization mainly needs a practical operational solution.

Cons

My main reservation is that rollout requires communication governance. For standard needs it is acceptable, but for a more advanced finance, audit, reporting or governance-oriented use case, complementary controls may still be needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EE

Elon E.

Consultant

Financial Services

### "Great for engagement and communication, but somewhat limited in flexibility"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 13, 2026

Pros

What I liked most about Haiilo is how easy and intuitive it is to use - it feels like a social network, so adoption across teams is very fast. It centralizes all internal communication in one place, making it easy to share updates, engage employees, and keep everyone aligned, even in large or distributed teams. The analytics and engagement tools are also a big plus, helping track impact and improve communication strategies

Cons

The interface can be slightly confusing at times, with some features not very intuitive. Pricing is on the higher side, and a few integrations or functionalities can be limited or inconsistent depending on the setup

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Peter B.

Managing Director

Information Technology and Services

### "I've had no problems with posting to LinkedIn since the tool was installed"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 21, 2026

Posting via LinkedIn keeps my LinkedIn account active while I am stuck in back to back zoom meetings. I can filter through the company news so I do not have to post random junk that my specific clients may not care about. Since it is integrated into Teams I do not have to constantly switch between windows which is great for my focus. It allows me to appear as though I am actively networked even when I am sitting in my squeaky office chair. I can post a months worth of content and then completely forget that the platform exists for a long time.

Pros

The way you post your content is just to select items you want to post and it automatically posts to the profile. Honestly I did think the integration would cause me nightmares but it worked perfectly the first time out of the box. When there are updates in the content, it will send you an email so you do not have to manually search for them. There is also a score system in place however I could care less about the leader board portion of the application.

Cons

One problem I do have is the 24 hour limit per day. This limit is ridiculous and needs to be removed. It does not have an app version for my phone either. Occasionally it asks for some odd permissions on my LinkedIn profile and I have no idea why it needs to be able to delete anything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Ingénieur

Civil Engineering

### "Une plateforme complète pour dynamiser la communication interne"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 26, 2025

Globalement, Haiilo est une plateforme assez puissante pour structurer la communication, animer la culture d'entreprise et encourager le partage de contenus par les employés.

Pros

Haiilo me permet d'avoir un vrai home digital pour les collaborateurs, avec un intranet social, des flux d'actualités ciblés et des outils de messagerie qui centralisent la communication interne.

Cons

La richesse fonctionnelle peut être un peu lourde par moment pour les petites structures ou les utilisateurs moins à l'aise avec le digital, qui se sentent parfois perdus dans les options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WD

Wendy D.

Legal Assistant

Legal Services

### "Better APP for onboarding "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 17, 2025

Pros

This is the most welcome onboarding App that I ever used, easy and friendly. Great communication between HR and the employee

Cons

At the beginning this app could be overwhelming but the most you use the most you can feel comfortable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Liam W.

General Manager

Management Consulting

### "Provides security and trust"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

It allows for more secure internal communication where miscommunication isn't affected, and the work structure improves with the unity of the entire team.

Pros

Haiilo is an excellent platform for more secure internal communication with all employees, ensuring privacy on secure topics. Its ease of use makes it easy for any employee to use, and it supports faster communication among the entire team. I like it because I can connect an entire team to a single project, keeping perfect track of it without having multiple applications with disorganized information. All internal communication allows for better insight into the progress of each task and allows for sharing.

Cons

In my case, I've never had a bad experience with Haiilo. It has always worked as it should, maintaining a secure internal communications system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Morgan E.

Senior Information Technology Manager

Telecommunications

### "Efficient internal communication solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 7, 2025

By using Haiilo effectively, we have been able to improve the efficiency, productivity, and satisfaction of our employees. Creating specific groups for different areas, such as software development, technical support, or information security.

Pros

Haiilo functions as an internal social network, allowing employees to connect, collaborate, and share knowledge. It facilitates the creation of communities and interest groups, which fosters collaboration between departments and teams.

Cons

I find this platform to be really good; I can't identify any weak points.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Robin S.

Geschäftsführer

Construction

### "Gute Software - allerdings für einen hohen Preis"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

March 28, 2025

Pros

Super Design und alle wichtigen Funktionen abgedeckt

Cons

Wird leider schnell teuer und es ist eher schwer einen guten Support zu bekommen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BK

Ba K.

Digitalisation Officer

Construction

### "Basically ok"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

October 15, 2024

basic functions ok, structure little confusing, many non-features: opt-out for colleagues-sibscription instead of opt-in as default, dated appearace, technically not state of the ar anymore

Pros

\- I can track my colleagues bios - i can keep track of events - i can share information enterprise-wide

Cons

UI, dated interface, image compression, picture formats, non-feature fully translated content, non-feature: email-subscription for individualised content

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/251791/Haiilo/reviews/)

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Popular comparisons

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)