--- title: "Haiilo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Haiilo Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/251791/Haiilo/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Haiilo Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Haiilo ## What is Haiilo? Haiilo’s Internal Communications platform helps organizations reach and engage every employee. Built specifically for communicators, the platform brings all your tools together in one place. Create, schedule, and publish campaigns across Teams, SharePoint, email, mobile, and more – from a single, intuitive workspace. With no-code tools, campaign management is simple and accessible. No IT expertise needed. Haiilo’s AI features help you craft and personalize content effortlessly, while smart targeting ensures employees receive messages relevant to them. The result? Higher engagement, better alignment, and measurable business impact:– up to 5x more engagement, 75% adoption among frontline teams, and 300% ROI through improved retention and productivity. Easy to master, fully secure, and integrated with 135+ tools, Haiilo gives communicators the power to connect every employee with messages that truly stick. ## What is Haiilo used for? [Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Haiilo?[Manage this product listing](https://www.g2.com/products/haiilo-haiilo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Haiilo 4.4 (47) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (47) Ease Of Use 4.7 (5,322) Value For Money 4.1 (40) Value For Money 4.5 (5,079) Customer Service 4.3 (44) Customer Service 4.6 (5,093) ## Haiilo alternatives Highest Rated [4.8 (875)](https://www.capterra.com/p/186557/PerkNow/reviews/) Starting price $4000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (123)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/251791/Haiilo/alternatives/) ## FAQs about Haiilo Overview ### Which roles and teams benefit most from Haiilo? Haiilo is most used by marketing, social media, and online content teams that plan employee advocacy campaigns, distribute approved content, and track engagement. Managers and program leaders use it to share company updates and coordinate communications, while IT leaders and consultants support platform administration, rollout, and governance across organizations. Answer based on 47 reviews Overview ### What company size and industries is Haiilo built for? Haiilo is designed for growing organizations with 500+ employees, particularly Information Technology and Services, Computer Software, and Construction, each representing 11% of reviewers. Although its target is larger organizations, reviewer adoption includes small businesses (44%), enterprises (38%), and midsize businesses (18%) seeking an intranet for employee communications, engagement, and advocacy. Answer based on 47 reviews Features and Usability ### What are the key features of Haiilo? Haiilo offers employee engagement and communication features such as activity and news feeds, blogs, chat, comments, and multi-channel notifications. It also includes employee advocacy, content management, audience targeting, surveys and feedback, campaign management, analytics, and role-based access with Active Directory integration and SSO. Integrations ### Which third-party tools and platforms does Haiilo integrate with? Haiilo integrates with 15 third-party tools across collaboration, identity, and productivity. Key connections include Microsoft Teams, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Google Workspace, Google Docs, Slack, Okta, ServiceNow, DeepL Pro, Microsoft Viva Engage, Microsoft 365 Copilot, Copilot for Sales, Bluesky, and Twitter/X. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Haiilo offer? Haiilo provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing setup steps and product features as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Haiilo offer? Haiilo provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe support as helpful and responsive overall, with some noting fast replies and useful guidance on reporting, while others report slower responses that can take more than 24 hours. Answer based on 8 reviews Ease of use ### Is Haiilo easy for employees to learn and use? Haiilo provides an intuitive, social-media-style interface that helps employees adopt internal communication tools quickly. Marketing teams, consultants, and distributed organizations find it easy to browse updates, share content, and locate information. Some users find certain features or configurations less intuitive, and performance or feature depth can vary by setup. Answer based on 12 reviews ## Features AI summary Based on 2,329 Internal Communications reviews Capterra data shows that buyers of internal communications software rank the following features as their top priorities: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Chat/Messaging** (**61%**) - **Single Sign On** (**65%**) Haiilo supports all three of the features reviewers rate most highly: **Real-Time Notifications**, **Chat/Messaging**, and **Single Sign On**. Together, these capabilities help businesses keep employees informed as updates happen, support direct communication across teams, and provide secure, easy access to the platform, allowing teams to stay connected and respond faster across the organization. Real-Time Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Chat/Messaging 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Third-Party Integrations 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Document Management 4.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Mobile Access 4.3 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Alerts/Notifications 4.4 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Haiilo 95 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Audio/Video Messaging: Record and send audio and/or video files by online message or chat - Badge Management: Create, manage, and print wearable badges - Blogs: Allows users to publish blogs on social site - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Mass Notifications: Send messages to multiple recipients at the same time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Policy Management: Create, manage, and track policies and procedures within an organization - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Quizzes: Brief assessments used to measure knowledge and skills - Read Receipts: Ability to see if recipient has viewed/opened the message - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wiki: An informational database that allows users to add, delete, or revise content --- Get Advice We can help you find the software with the features you need. Features 4.3 (47) 4.3 Based on 47 reviews ## Pricing Value for money 4.1 (40) ### Starting price Free trial not available Value for money 4.1 (40) 4.1 Based on 40 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (44) 4.3 Based on 44 reviews ## User reviews Overall rating 4.4 Based on 47 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(25) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful AP AI Proposal Intern AI Proposal Intern Used the software for: Less than 1 year ### "Easy-to-use platform for internal communication and employee engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 7, 2026 My overall experience with Haiilo has been positive. The platform makes it easy to stay informed about company updates and communicate with colleagues in one place. The Internal Communication and Team Collaboration features are particularly useful for sharing information and keeping employees connected. I also found the Employee Engagement features helpful for encouraging participation and maintaining interaction within the organization. The platform is generally easy to use and provides good value for teams that need a centralized communication solution. While some features can take time to become familiar with and managing a high volume of updates can sometimes feel overwhelming, these issues have not significantly affected my overall experience. Pros Haiilo is easy to use and provides a convenient way to keep employees informed and connected. The Internal Communication features make it simple to share company updates and important information, while Team Collaboration helps employees communicate and work together more effectively. The Employee Engagement features are also useful for encouraging participation and keeping employees connected with the organization. The overall interface is straightforward and provides good value for teams looking for a centralized employee communication platform. Cons Some features can take time to become familiar with, especially when managing a large amount of internal content. Notifications and updates can occasionally become overwhelming, and finding specific information may require some navigation. Customer Support could also be faster for more complex issues. More customization options for different teams and communication workflows would be useful. DI DIRECTOR DIRECTOR Used the software for: Less than 1 year ### "Simple and Effective Employee Communication Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 23, 2026 Overall, I’ve had a positive experience with Haiilo. It is a useful platform for keeping employees informed and improving internal communication. The interface is straightforward, and it makes sharing company news, updates, and important information easy. It can take a little time to get familiar with all the features, but overall it is a helpful tool for keeping teams connected. Pros Haiilo makes it easy to share company news and updates with employees in one place. I like the simple interface, communication tools, and the ability to keep everyone informed and connected across the organisation. Cons Some features can take a little time to understand, and the platform can feel slightly overwhelming when there is a lot of content. It would also be helpful if there were more customisation options for organising information. UM Upper management Upper management Used the software for: Less than 1 year ### "The pros and cons I found with Haiilo" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 21, 2026 Another feature I appreciated was the user-friendly interface. Haiilo was relatively straightforward to navigate, which made it easier for employees with different levels of technical experience to use the platform. The layout and organization of content made it possible to quickly find announcements, company news, resources, and other relevant information. This helped make communication feel more accessible rather than creating another complicated system employees had to learn. Pros What I liked most about Haiilo was how easy it made internal communication and employee engagement. The platform provided a centralized place where employees could stay informed, share information, and interact with company content without having to rely on multiple communication channels. I found this especially useful because it helped reduce the amount of scattered information and made important updates easier to find. Cons What I liked least about Haiilo was that, while the platform offers many useful communication and engagement features, it can sometimes feel like there are more features and options than necessary. For new users, getting familiar with everything available can take some time, particularly when trying to understand where specific information or functions are located. SC Senior Compensation Analyst Senior Compensation Analyst Used the software for: 1-3 years ### "Powerful Employee platform with a learning curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 10, 2026 Pros What i like most about Haiilo is how it strengthens team collaboration and makes employee recognition meaningful.I like how it keeps everyone connected,encourages sharing and the employee reward features really help boost motivation and engagement. Cons Haiilo can feel a bit cluttered at times and some features may take time to learn and setup properly LP Lead Product and Design Manager Lead Product and Design Manager Used the software for: 3-5 years ### "It’s nice to see how well the platform works for us as far as communicating goes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 No one was even looking at our previous emails anyway. So we moved everything to one central location with this. Since it integrates with SharePoint it’s good that we don’t have to keep moving files back and forth. They have some sort of “Gamification” points reward system, however I really don’t understand how to use it. Pros I’m sitting at my desk working on this as fast as I can to get it done by my 3 pm stand up. I am glad it did not break when we launched it to all the retail teams. Their AI seems pretty ok. Cons The time zone thing is a pain because they’re in France and we’re over here. Why can’t I simply pick a different color scheme on a challenge page rather than having the system choose something based on an image I upload, it looks ugly most of the time. DI Director Director Used the software for: Less than 1 year ### "A Solid Platform for Internal Communication and Engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 September 8, 2026 Overall, our experience with Haiilo has been positive. It’s helped streamline internal communication and boost employee engagement across the organization. While there are a few areas, like reporting depth and advanced feature configuration, that could be improved, the platform has been a valuable addition to how we connect with our teams. Pros What I appreciated most about Haiilo was the combination of an intuitive interface and responsive customer support. Any questions we had were addressed quickly, which made the overall experience smooth from setup through daily use. Cons One area for improvement is the reporting and analytics..the insights could be more detailed and customizable to help track engagement trends more precisely. GO Gabriella\_ O. Human resources manager Used the software for: 1-3 years ### "Centralized communication that strengthens employee engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2026 Pros I like how it brings internal communication and employee engagement together in one place.It makes it easy to share updates,connect with colleagues and stay informed about company news. Cons I have no flaws regarding Haiilo since it has everything that i need while working with it so no dislike. SC Software Consultant Software Consultant Used the software for: I used a free trial ### "Easy to navigate and great for keeping modern teams connected" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 23, 2026 Overall, my experience testing Haiilo has been very positive. It takes the clunkiness out of traditional company intranets and replaces it with a clean, social-first platform that makes internal communication feel approachable and organized. Pros I’ve been testing out Haiilo to see how well it handles modern internal communications, and I’m really impressed by how user-friendly it feels right out of the gate. The timeline interface feels very familiar—almost like a private social media feed—which makes browsing company updates, news, and posts feel completely effortless. I especially like how easy it is to find key information without getting buried in endless email threads. It’s a great tool for anyone looking to build a cleaner, more engaging intranet culture. Cons While testing out the content creation side, I noticed the article editor can feel a bit basic and slightly rigid when trying to format media or customize page layouts. Jenna O. Patient Marketing Specialist Used the software for: Less than 1 year ### "Best for larger teams - Good support and easy to use " 5.0 August 20, 2026 Happy with the features, but the app is a bit overkill for small organizations with smaller teams. Good overall Pros Performance tracking is great, easy to see engagement metrics, team collaboration streamlined, good customer support, good mobile experience Cons Overkill for smaller organizations, I wish some advanced features had more flexibility, managing the employees and daily happenings on the app is a full time job TA Talent Acquisition Officer Talent Acquisition Officer Used the software for: 1-3 years ### "Haiilo- Team Collaborator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 16, 2026 My overall experience is good with Haiilo as I used it in one of my previous organizations to communicate internally. Pros Haiilo is very Cost-effective and user-friendly platform for employee management and internal communication. It offers performance tracking, reliable customer support, and better communication across teams. Cons Some of its advanced features require training and time to learn. It doesn't provide the performance-management features as dedicated HR systems. [View all Reviews](https://www.capterra.com/p/251791/Haiilo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Haiilo](https://www.capterra.com/compare/153140-251791/Connecteam-vs-Haiilo)