--- title: "Haiilo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Haiilo the right Knowledge Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/251791/Haiilo/reviews/" page_type: "reviews" language: "en" --- Haiilo 4.4 (44) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of Haiilo Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PB Peter B Managing DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “I can filter through the company news so I do not have to post random junk that my specific clients may not care about. Since it is integrated into Teams I do not have to constantly switch between windows which is great for my focus.“ January 21, 2026 PS Patrycja S AccountantAccounting, Self-employedUsed the software for: Less than 6 months. “Overall, my experience with Haiilo has been positive, as it provided a user-friendly platform for internal communication and collaboration, although there is still room for improvement in terms of performance and feature depth.“ July 6, 2026 MA Muhammad Zohaib A Talent Acquisition OfficerOil & Energy, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It offers performance tracking, reliable customer support, and better communication across teams.“ August 14, 2026 PS Patrycja S AccountantAccounting, Self-employedUsed the software for: Less than 6 months. “What I liked most about Haiilo was its intuitive interface and how effectively it streamlined internal communication within the team.“ July 6, 2026 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Morgan E. Senior Information Technology Manager Telecommunications Used the software for: 2+ years ### "Efficient internal communication solution" April 7, 2025 5.0 By using Haiilo effectively, we have been able to improve the efficiency, productivity, and satisfaction of our employees. Creating specific groups for different areas, such as software development, technical support, or information security. Pros Haiilo functions as an internal social network, allowing employees to connect, collaborate, and share knowledge. It facilitates the creation of communities and interest groups, which fosters collaboration between departments and teams. Cons I find this platform to be really good; I can't identify any weak points. Review Source VR Verified Reviewer Social Media and Content Marketing Manager Financial Services Used the software for: 1-2 years ### "Enhancing employee advocacy through social media" July 18, 2019 4.0 Pros Smarp is very user-friendly, which is important because many of our consultants are novices when it comes to using social media to market and brand themselves. Onboarding is very easy. And the price point is good for organizations taking their first dive into employee advocacy. Cons There aren't a lot of bells-and-whistles, making for a somewhat boring user-experience for advanced social media users. Alternatives considered [Bambu](https://www.capterra.com/p/145154/Bambu-by-Sprout-Social/)[Firstup](https://www.capterra.com/p/178579/Dynamic-Signal/) Reason for choosing Haiilo Smarp had the cleanest and simplest interface which helps our consultants find and share content without getting confused by other features. Other platforms have more features, but Smarp reps took their time understanding our business needs and not seeking a sale. The price point was fair - other platform were too expensive. Review Source JP Jay P. Control tech Airlines/Aviation Used the software for: Less than 6 months ### "Advance control tech" June 24, 2026 4.0 Overall it’s good and efficient for big team to communicate ad pass on information, to scale up business. Pros Internal communication, AI Upgrade, online and on the spot site support. Fast and effective for bringing up you voice. Cons Interface has to be improved to make a better experiance and performance. Need to improved response rate of whole interface. Review Source IL Isabelle L. Responsable Innovation Managériale Banking Used the software for: 6-12 months ### "Necessary and easy" December 27, 2020 5.0 we use Jubiwee for many subjects : evaluation, opinion on a subject, for all the directions . Pros We must build our way with our employees. But annual surveys trough big companies are too long to bring us informations and the ideas are poor because of the way we can ask . Jubiwee is easy, reactive, and you can get many ideas from your employees because of the I.A and the analysis offered by the service ( option you can get). Cons They habe to securise the fact that some survey can go wherever you don't want it ! when you have forgotten the relaunch ! Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) because of the jubiwee facilities and the time you earn . Jubiwee get the answers automatically on powerpoint or pdf, and you can get answers easily from open questions Review Source EE Elon E. Consultant Financial Services Used the software for: 6-12 months ### "Great for engagement and communication, but somewhat limited in flexibility" April 13, 2026 4.0 Pros What I liked most about Haiilo is how easy and intuitive it is to use - it feels like a social network, so adoption across teams is very fast. It centralizes all internal communication in one place, making it easy to share updates, engage employees, and keep everyone aligned, even in large or distributed teams. The analytics and engagement tools are also a big plus, helping track impact and improve communication strategies Cons The interface can be slightly confusing at times, with some features not very intuitive. Pricing is on the higher side, and a few integrations or functionalities can be limited or inconsistent depending on the setup Review Source PB Peter B. Managing Director Information Technology and Services Used the software for: 2+ years ### "I've had no problems with posting to LinkedIn since the tool was installed" January 21, 2026 5.0 Posting via LinkedIn keeps my LinkedIn account active while I am stuck in back to back zoom meetings. I can filter through the company news so I do not have to post random junk that my specific clients may not care about. Since it is integrated into Teams I do not have to constantly switch between windows which is great for my focus. It allows me to appear as though I am actively networked even when I am sitting in my squeaky office chair. I can post a months worth of content and then completely forget that the platform exists for a long time. Pros The way you post your content is just to select items you want to post and it automatically posts to the profile. Honestly I did think the integration would cause me nightmares but it worked perfectly the first time out of the box. When there are updates in the content, it will send you an email so you do not have to manually search for them. There is also a score system in place however I could care less about the leader board portion of the application. Cons One problem I do have is the 24 hour limit per day. This limit is ridiculous and needs to be removed. It does not have an app version for my phone either. Occasionally it asks for some odd permissions on my LinkedIn profile and I have no idea why it needs to be able to delete anything. Review Source AK Anshika K. Student worker Education Management Used the software for: 6-12 months ### "Haiilo good review" April 30, 2026 5.0 Great product with great customizations and templates. I really like the platform and ease of use on both ends. Pros It gave a good value for money and easy to use. I liked the employee managemet and team collaboration features. I also liked the fact that employees got rewards which is encouraging. Cons Nothing bad to say but i just havent used the customer support so not sure about that. I think the price might be higher than some competitors. Review Source WD Wendy D. Legal Assistant Legal Services Used the software for: Less than 6 months ### "Better APP for onboarding " November 17, 2025 4.0 Pros This is the most welcome onboarding App that I ever used, easy and friendly. Great communication between HR and the employee Cons At the beginning this app could be overwhelming but the most you use the most you can feel comfortable Review Source Mischa Z. Online Marketeer Renewables & Environment Used the software for: 2+ years ### "INNAX has become more social thanks to Smarp" July 12, 2019 4.0 Certainly try it! It doesn't cost much compared to other services. Customer Service is awesome. Pros I like the ease of use. It's very easy for other employee's to adopt the platform if they've used any kind of social media. There is little to no explanation needed for someone to get started. The platform makes sharing content with co-workers and social media easy without the hassle and commitment of time to find content. The only time they need to invest is the time to interact on the social media platforms itself. Cons That it's not possible to mention users or companies, its an API thing. All employee advocacyplatforms suffer from this. And that the preview takes the content from the cookiewall, if there is one, instead of the newsarticle. Review Source Paul Y. Program Manager Computer Software Used the software for: 1-2 years ### "A great starter product with a dedicated team" September 30, 2020 4.0 Pros Smarp has a straight forward interface that is easy to use. Smarp is constantly evolving and I appreciated how often they checked in to see what improvements they could make Cons I struggled to understand the calculations used in the reporting and how to slice the data to get the reports that would be the most meaningful to my team. This is where I spent a lot of time with the support team who weere very helpful walking me through the reports. Review Source RS Robin S. Geschäftsführer Construction Used the software for: Less than 6 months ### "Gute Software - allerdings für einen hohen Preis" March 28, 2025 3.0 Pros Super Design und alle wichtigen Funktionen abgedeckt Cons Wird leider schnell teuer und es ist eher schwer einen guten Support zu bekommen. Review Source AL Adam L. Socia Media Manager Banking Used the software for: 1-2 years ### "Second to none" July 25, 2019 5.0 Pros This is with out a doubt the best EA tool you will find - its second to none! Cons I can’t think of anything, no matter how hard i try... Review Source LH Linda H. Marketing Coordinator Computer Software Used the software for: 1-2 years ### "Great tool for marketing purposes" August 2, 2019 5.0 Pros Great thing about Smarp is that is it extremely easy to use and it's effective. Cons The "log in" button is hard to find on the front page. Review Source JB Jerome B. Chief Of staff Oil & Energy Used the software for: 6-12 months ### "Titre" December 11, 2020 4.0 bon outil pour suivre l'évolution "health check up" du département Pros bonne liste de questions existantes + Questions faciles a créer + Campagne facile a créer + envois automatiques des rappels Cons \- rapport automatique Pwpt de l'évolution sur plusieurs campagnes (+ de 2) - femeture manuelle de campagne Review Source CC CHRISTIAN C. Secrétariat Général Direction Systèmes d'Information Insurance Used the software for: 6-12 months ### "Facilité de mise en oeuvre" December 11, 2020 4.0 Ecoute des collaborateurs pour un retour terrain suite à une décision, un événement, ... Pros Facilité de mise en oeuvre pour lancer une campagne, planification des envois Cons Le format de restitution des résultats qui un peu basique Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 6-12 months ### "A Solid Platform for Internal Communication and Engagement" September 7, 2026 4.0 Overall, our experience with Haiilo has been positive. It’s helped streamline internal communication and boost employee engagement across the organization. While there are a few areas, like reporting depth and advanced feature configuration, that could be improved, the platform has been a valuable addition to how we connect with our teams. Pros What I appreciated most about Haiilo was the combination of an intuitive interface and responsive customer support. Any questions we had were addressed quickly, which made the overall experience smooth from setup through daily use. Cons One area for improvement is the reporting and analytics..the insights could be more detailed and customizable to help track engagement trends more precisely. Review Source MK Maksim K. Manager Information Technology and Services Used the software for: 2+ years ### "Actually Works Without Losing My Mind" June 23, 2026 5.0 So that I wouldn't have to deal with being on top of making sure we had a professional presence online (which is what he wanted), it took care of that task for me. Now people think I'm actively an expert on LinkedIn. I'm just glad that it takes care of the Scheduling so I can concentrate on my real job. It has many templates and so we can customize easily. Pros It's easy to get it working since you only have to do it once then everything else gets posted to your LinkedIn account. Which is cool I suppose. I don't really care about social media and I'm busy outside freezing my hands off doing a 3D scanning project. It writes the caption alright. I'm just happy that it posts our company news without breaking. The customer support is good and it improves team collaboration. Cons I cannot switch pictures as fast as I would like for the link preview without closing the entire page which is very frustrating. Every single time that an e-mail says "go take a look at Haiilo," I have to log in all over again. Review Source PS Patrycja S. Accountant Accounting Used the software for: Less than 6 months ### "A User-Friendly Communication Tool with Room for Improvemen" July 6, 2026 5.0 Overall, my experience with Haiilo has been positive, as it provided a user-friendly platform for internal communication and collaboration, although there is still room for improvement in terms of performance and feature depth. Pros What I liked most about Haiilo was its intuitive interface and how effectively it streamlined internal communication within the team. Cons What I liked least about Haiilo was that some features felt limited and occasionally the platform could be a bit slow to load. Review Source BS Brion S. Lead Product and Design Manager Computer Software Used the software for: 2+ years ### "It’s nice to see how well the platform works for us as far as communicating goes" September 9, 2026 5.0 No one was even looking at our previous emails anyway. So we moved everything to one central location with this. Since it integrates with SharePoint it’s good that we don’t have to keep moving files back and forth. They have some sort of “Gamification” points reward system, however I really don’t understand how to use it. Pros I’m sitting at my desk working on this as fast as I can to get it done by my 3 pm stand up. I am glad it did not break when we launched it to all the retail teams. Their AI seems pretty ok. Cons The time zone thing is a pain because they’re in France and we’re over here. Why can’t I simply pick a different color scheme on a challenge page rather than having the system choose something based on an image I upload, it looks ugly most of the time. Review Source MZA Muhammad Zohaib A. Talent Acquisition Officer Oil & Energy Used the software for: 1-2 years ### "Haiilo- Team Collaborator" August 14, 2026 4.0 My overall experience is good with Haiilo as I used it in one of my previous organizations to communicate internally. Pros Haiilo is very Cost-effective and user-friendly platform for employee management and internal communication. It offers performance tracking, reliable customer support, and better communication across teams. Cons Some of its advanced features require training and time to learn. It doesn't provide the performance-management features as dedicated HR systems. Review Source HJ Hayley J. Senior Compensation Analyst Financial Services Used the software for: 1-2 years ### "Powerful Employee platform with a learning curve" September 9, 2026 5.0 Pros What i like most about Haiilo is how it strengthens team collaboration and makes employee recognition meaningful.I like how it keeps everyone connected,encourages sharing and the employee reward features really help boost motivation and engagement. Cons Haiilo can feel a bit cluttered at times and some features may take time to learn and setup properly Review Source KH Kira H. Software Consultant Information Services Used the software for: I used a free trial ### "Easy to navigate and great for keeping modern teams connected" August 22, 2026 4.0 Overall, my experience testing Haiilo has been very positive. It takes the clunkiness out of traditional company intranets and replaces it with a clean, social-first platform that makes internal communication feel approachable and organized. Pros I’ve been testing out Haiilo to see how well it handles modern internal communications, and I’m really impressed by how user-friendly it feels right out of the gate. The timeline interface feels very familiar—almost like a private social media feed—which makes browsing company updates, news, and posts feel completely effortless. I especially like how easy it is to find key information without getting buried in endless email threads. It’s a great tool for anyone looking to build a cleaner, more engaging intranet culture. Cons While testing out the content creation side, I noticed the article editor can feel a bit basic and slightly rigid when trying to format media or customize page layouts. Review Source Jenna O. Patient Marketing Specialist Medical Practice Used the software for: Less than 6 months ### "Best for larger teams - Good support and easy to use " August 19, 2026 5.0 Happy with the features, but the app is a bit overkill for small organizations with smaller teams. Good overall Pros Performance tracking is great, easy to see engagement metrics, team collaboration streamlined, good customer support, good mobile experience Cons Overkill for smaller organizations, I wish some advanced features had more flexibility, managing the employees and daily happenings on the app is a full time job Review Source GO Gabriella O. Human resources manager Telecommunications Used the software for: 1-2 years ### "Centralized communication that strengthens employee engagement" August 27, 2026 5.0 Pros I like how it brings internal communication and employee engagement together in one place.It makes it easy to share updates,connect with colleagues and stay informed about company news. Cons I have no flaws regarding Haiilo since it has everything that i need while working with it so no dislike. Review Source VR Verified Reviewer Ingénieur Civil Engineering Used the software for: Less than 6 months ### "Une plateforme complète pour dynamiser la communication interne" December 26, 2025 4.0 Globalement, Haiilo est une plateforme assez puissante pour structurer la communication, animer la culture d'entreprise et encourager le partage de contenus par les employés. Pros Haiilo me permet d'avoir un vrai home digital pour les collaborateurs, avec un intranet social, des flux d'actualités ciblés et des outils de messagerie qui centralisent la communication interne. Cons La richesse fonctionnelle peut être un peu lourde par moment pour les petites structures ou les utilisateurs moins à l'aise avec le digital, qui se sentent parfois perdus dans les options. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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