# Page 3 | ProContractor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ProContractor the right Construction Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251833/ProContractor/reviews

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ProContractor

3.5 (234)

[View alternatives](https://www.capterra.com/p/251833/ProContractor/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ProContractor

## Showing most helpful reviews

Showing 51-75 of 234 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RL

Ryan L.  
Owner operator  
Construction  
Used the software for: 2+ years

### "review??"

July 6, 2023

4.0

50 -50. But its the system we are using so unless they try to raise prices dramatically we will likely continue along

Pros

It is built for companies like us and offered a construction focus

Cons

It does not adapt to Canadian concerns or Trade contractor concerns. We ask for improvements but because Canada would represent a small volume of their business, we find they do not want to support improvements that would help us.

Switched from

[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)

purchased company and became a stand alone business

Review Source

SC

Sarah C.  
Controller  
Construction  
Used the software for: 6-12 months

### "Great Tool"

July 6, 2023

4.0

Our training programs did not start off great. Our trainer was very slow and unorganized but once we knew how to use the system we have enjoyed using it.

Pros

We enjoy that all of our information is in one place. We can see where all our materials and subcontractors are going and easily see where we need to improve.

Cons

We wish there was more room for correction. You are unable to remove data once submitted. This has caused some problems. There are work arounds but they make reports cluttered.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing ProContractor

It was tailored to the industry we are in.

Review Source

MC

Marilyn C.  
Controller  
Construction  
Used the software for: 2+ years

### "Great"

July 6, 2023

5.0

Excellent reporting.

Pros

Ease of data entry, reporting. filtering, and quick access to information.

Cons

Still have not incorporated project management as it's not as user friendly.

Alternatives considered

[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)

Reason for choosing ProContractor

Recommended by our dealer, Harris Business Systems

Review Source

SF

Stacy F.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Customer Service Needs Help"

July 6, 2023

4.0

Pros

I can not describe what I like most. It is very difficult to say nice things when you are having issues. If someone asked me if they should invest in the system, I would tell them all about the customer service.

Cons

The least thing I like about ProContractor is their customer service. I am still waiting for help and its been 4 months. When I contact them about my open ticket they just say " we will get back to you when we can " They have now cost us in service fees and late fees more then what we pay them for a year subscription.

Review Source

ST

Steve T.  
Manager, Cost & Project Controls  
Construction  
Used the software for: 2+ years

### "Estimation"

July 17, 2023

3.0

We are able to deliver our estimates and reflect back on past projects to better improve future ones.

Pros

We use Procontractor primarily for estimation. It has great integration with our other Viewpoint products. Estimates are easily setup and updated.

Cons

Lack of feature updates. Currently cloud hosted and are forced to use it as a remote app. Would be better if it didn't require the remote app connection.

Review Source

RS

Richard S.  
estimator  
Civil Engineering  
Used the software for: 2+ years

### "customer service is horrible."

July 13, 2023

5.0

I have been using procontractor since 2003 . Little has changed. It is great software if you can get any support, you will be lucky.

Pros

Its great software easy to use. Customer service is the worst I have ever seen.

Cons

Customer service is no good. If you go down, it takes days weeks months for someone to even call. When they call all they do is set another case and you Waite some more. I was down for 3 months due to errors on Pro contractor,. It is ridiculously expensive.

Review Source

DK

David K.  
Estimator  
Construction  
Used the software for: 2+ years

### "Earthwork Estimating"

July 6, 2023

3.0

It's good for the price and when I can read the plans I can complete a take-off very quickly.

Pros

It's easy to use and easy to teach new employees how to use it.

Cons

I'm never informed on when an update is released. Most of the plans are very hard to read when imported into the software. Plans with photographs are impossible to read when imported.

Reason for choosing ProContractor

Price and at the time customer service and support. When I originally bought it the software was known as Quest.

Review Source

TS

Tom S.  
Controller  
Construction  
Used the software for: 2+ years

### "McDonald Construction."

July 12, 2023

4.0

Good

Pros

We have been using ProContractor for over 10 years now. The integration from using our old software (Sage) to ProContractor went very smooth and training was very helpful.

Cons

Using the estimating side of ProContractor. There are too many steps according to our estimator. From job set and entering alternates to making change orders.

Review Source

jV

jessica V.  
Controller  
Construction  
Used the software for: 1-2 years

### "Great software, needs some upgrading"

July 7, 2023

4.0

Pros

The software seems a little old fashioned, but it gets the job done. I like that everything is separated into categories, to a certain degree.

Cons

I feel like there could be links between the categories, so that you didn't have to go out of one screen and into another and menu options, and that it would be much easier if it was simplified.

Review Source

DC

Denise C.  
Accounts Payable/Receivable Manager  
Construction  
Used the software for: 2+ years

### "Not worth the expense"

July 6, 2023

1.0

Most complicated software on the market, plus it is very expensive. I know 5 other companies that have tried this and left ProContractor. I believe you could make this an easier software to work with or others will leave this software for a more user friendly software.

Pros

I don't believe there is one PRO to this.

Cons

Very complicated software, nothing is easy.

Reason for choosing ProContractor

I did not choose this software, someone else choose this in 2015.

Review Source

JN

Justin N.  
Controller  
Construction  
Used the software for: 2+ years

### "Zero support"

July 6, 2023

2.0

It does basic stuff well but for the price and lack of support I cannot give it any positive reviews. We are moving on to a different package in the next year.

Pros

Procontractor has been virtually unchanged since 2015 when I began using it so I suppose it should get some points for consistency.

Cons

1st Viewpoint and now Trimble has given Procontractor no support or resources to implement improvements or advance in any real way.

Review Source

SS

Sarah S.  
VP/Controller  
Construction  
Used the software for: 1-2 years

### "nuetral "

July 20, 2023

3.0

Pros

Journal entries are easy. software generates a WIP.

Cons

Reports are either too little information or too much info. I find myself looking at several reports to make sure I have the correct info. Also tracking errors in order to fix them is very hard. This is not a simple/user friendly software. There are many other items we should have been trained on but did not think to ask about at that time - for example month & year end journal entries.

Reason for choosing ProContractor

At the time, we were looking at 1 other software but heard is was based on an old platform (like American Contractor) and heard the training was terrible.

Review Source

LK

Lance K.  
A/P Manager  
Construction  
Used the software for: 2+ years

### "It's ok"

July 6, 2023

3.0

If you know what you're doing or like to explore what each option does, you'll be fine but if you don't, there will be some head banging. Not

Pros

Able to open multiple screens and tabs which is helpful across multiple screens

Cons

Not fully customizable, have to constantly change settings, not user friendly in the field of use (accounting), some areas are convoluted, reports/queries are missing key fields, and one of the biggest pet peeves is that it is NOT geared for screen resolutions in this day and age. It CANNOT run on a 1080 screen.

Review Source

JP

Jessica P.  
Asst Controller  
Construction  
Used the software for: 2+ years

### "This Program Sucks"

December 27, 2023

1.0

Pros

Nothing. This program is truly awful. I would not recommend

Cons

Everything. The Customer Services is a JOKE. My program kept closing every time I ran a report. I opened a ticket on Nov 12 and still on Dec 27 no one has called me back. I've made at least 6 calls to their customer service for help each time waiting on the line for almost 30 min. Save your money and get a different system. This one is awful.

Review Source

CH

Chad H.  
CFO  
Construction  
Used the software for: 1-2 years

### "Accounting Admin Review"

July 11, 2023

5.0

Difficult adjustment from my prior experience

Pros

Works well for project cost accounting. The reports are good and have lots of options to drill down...

Cons

I don't like the posting necessity of transactions, making adjustments through journal entries is too time consuming and makes the financials hard to follow for a non-accountant...

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Better cost accounting and estimating options

Review Source

PG

Philip G.  
IT Support  
Construction  
Used the software for: 2+ years

### "Makes our business more profitable. "

July 6, 2023

5.0

ProContactor has great customer service. When I have an issue, I can usually get the issue solved in a timely fashion.

Pros

Pro Contractor for the most part is easy to use, and most new users need just a few hours of training to start using the program.

Cons

What I like the least is upgrades but they do have to be done.

Review Source

DV

David V.  
Estimator  
Construction  
Used the software for: 2+ years

### "Review"

July 11, 2023

5.0

Pros

Estimating package is good to work with.

Cons

None that i can think of. Been using for years now

Review Source

JD

Jodi D.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great Product BUT PRICY "

July 18, 2023

5.0

Pros

The program is easy to use and tracks everything in one spot

Cons

The price was too much money considering we are a smaller company. Yes it is a great program however, it is extremally pricy.

Review Source

KS

Kristen S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Not a Good Program - Don't Waste Your Time or Money"

January 17, 2018

2.0

While Viewpoint continues to improve items, they are still missing the mark for a construction software. I have never had so many complaints on a software.

Pros

Works when it wants... customer service is polite but not very helpful, its like they are trying to learn it at the same time they are trying to teach me... They are great at up-charging you just to get the program to function correctly for your business.

Cons

Data entry takes forever... every task has tons of steps and screens that you must go through. The program is very unforgiving, any mistakes you make take forever to fix and adjust. Issues take forever to get resolved or you just find a way around it and leave the issue.,.. this is not a good solution to a problem that I pay customer support to fix. Reports can be improved... an easier way to generate reports with my criteria would be great!

Review Source

AH

Amanda H.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "Procontractor Review #1"

July 19, 2023

4.0

Pros

I enjoy procontractor and its easy to work with.

Cons

Sometimes it is easy to use but when billing can be easier, instead of adjusting the entry wish it could be deleted. Or when entering a change order - the line items could be deleted when the line was already billed out.

Review Source

DS

Doug S.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "Adequate"

July 21, 2023

4.0

Overall it works well for the company.

Pros

They way it is setup makes it difficult to enter things incorrectly.

Cons

Very rigid on what you can and cannot do.

Review Source

SM

Sean M.  
Estimator/C.F.O.  
Construction  
Used the software for: 2+ years

### "Bad teacher"

July 18, 2023

1.0

I invested more time and monet that i would liek to think about without getting the end results

Pros

The estimating project management and accounting is integrated.

Cons

The training is expensive and inadequate

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[STACK](https://www.capterra.com/p/147181/STACK-Takeoff/)

Better training and ease of use

Review Source

CJ

Clay J.  
Estimator  
Civil Engineering  
Used the software for: 2+ years

### "My Review of ProContractor"

July 6, 2023

5.0

Overall ProContractor has been great for doing take off, and estimates. I like how easy it is to use and the cloud system.

Pros

I think one of the best features now about ProContractor is the cloud. It makes using the software much easier when I can access the database from my office as well as my home office.

Cons

Unfortunately there are some connection issues sometimes that will cause a lag in the system when you are working on a take off.

Review Source

DD

Doreen D.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Too expensive, too many bells and whistles and not Ca DIR friendly"

July 12, 2023

1.0

The support teams and the conversion teams are excellent. I actually truly HATE the program. A simple summary report is 3-4 pages long

Pros

I enjoy the cloud feature and portability of the program

Cons

with all of it's reporting options customers have little choice when it comes to customization.

Alternatives considered

[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)

Reason for choosing ProContractor

Cost and ease of transition

Review Source

RZ

Reynaldo Z.  
Estimator  
Construction  
Used the software for: 2+ years

### "ProContractor Review"

July 13, 2023

5.0

I normally use it for calculating earthwork takeoffs

Pros

Earthwork Estimating module and the three D.

Cons

the vector feature could be improved, I have hard time using the vector module.

Review Source

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