# Page 5 | ProContractor Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is ProContractor the right Construction Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251833/ProContractor/reviews --- ProContractor 3.5 (234) [View alternatives](https://www.capterra.com/p/251833/ProContractor/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of ProContractor ## Showing most helpful reviews Showing 101-125 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Julie G. Accounting Construction Used the software for: 1-2 years ### "Don't WASTE your money or TIME" November 30, 2017 1.0 Don't waste your time or your money. Definitely better software on the market. This company does not uphold the brand they sell. Pros Fully integrated construction software for estimating, project management and accounting. Cloud based with mobile. Cons System is not sold as described. Transitioning from old system to new is a complete nightmare and takes over a year. 75% of all company information has to be hand entered. Training is very limited. We had to pay our Accounting firm an additional to get the system correct, because Viewpoint could not. Support is horrible. Takes days to weeks before you are contacted. Currently on day 25 of waiting for this company to figure out how to fix work in progress in the system. You cannot close out your months, or even get correct financial numbers such as P&L. Viewpoint has a fix, but does not have a target date to fix because its not top priority. Review Source MH Meloney H. Controller Construction Used the software for: 1-2 years ### "Tech support" February 24, 2017 1.0 I have been on the system since 2015 with Viewpoint. Like most software's it has it's fair share of problems when upgrading to the new version. That I can live with all software's do that is to be expected. However, the complete disregard of what I need as a customer when I call into to tech support has had me more than once wanting to tell the owner we need to remove Procontractor and get a new software in here right away. Forget the fact that the T&M invoices are doubling but simply trying to clarify a proper way to edit a tax form 1095-C and being sent to a third-party company that has no idea how to run the ProContractor. You end up having to edit 240 forms is absolutely absurd. You keep calling back and they keep sending you to Greens Shades makes me wonder if the CEO really knows what is going on or just doesn't care. I mean if they would fix their text support issues it would be good system. I dread calling them. I would not recommend this software to anyone due to tech support only. Pros Once you get accustomed to how it works things seem to work rather well. Cons Tech support Review Source KK Karl K. Vice President of Preconstruction Construction Used the software for: 2+ years ### "Okay - serves our needs. I wish the report output was easier. Take-off portion is weak." August 15, 2017 3.0 Consistent cost metrics with management of the catalog pricing. Ability to create assemblies that allowed quicker estimates Easy comparison between estimates. Automatic and error free estimate calculations. Pros 1) The ability to sort large amounts of information in a variety of ways. 2) The ability to compare or have variance from one estimate to another. 3) No math mistakes - as opposed to complicated Excel Sheets. Cons 1) It is difficult to customize reports. 2) Having the software reside on our server, which is control by our IT, who doesn't consistently update, or limit user control of the software. 3) The modules, e.g. take off are not good and probably should be dropped from the program. We simply use the program for estimating. 4) One of the reasons that we purchased the software is that we thought that it was compatible with View Point. We wanted to be able to download our starting estimate into View Point directly as the starting budget for the project. There is no compatibility. The solution to do this was a custom Excel sheet that View Point wanted to charge us for. Review Source ML Mark L. Director of Accounting Construction Used the software for: 2+ years ### "Procontractor user review" July 19, 2023 4.0 Very Good Pros The WIP report which is useful in revenue recognition. Cons It is not easy to talk to a real person. Review Source VR Verified Reviewer Engineering Administrator Construction Used the software for: 2+ years ### "Still Prefer Timberline" September 27, 2018 4.0 I use this for purchase orders and subcontracts as well as their compliance. While I like there is a report that can be run to show what is out of date I would also like a reminder email so I know weekly what is falling out of compliance. It works fine overall but I have many tweaks I could suggest. Pros It has many customizable modules and holds most of the information I would like it to record Cons modules don't talk to each other leading to having to duplicate work Review Source AP Ashley P. Operations Construction Used the software for: 1-2 years ### "Coming from Quickbooks, ProContractor is life changing!!" November 21, 2017 4.0 Our company has been using ProContractor for about a year now. So far, we are extremely happy with the software and the Customer Service. We went through extensive one-on-one training and felt comfortable with the system before we were live with the software. Pros We are a Subcontractor doing about 35 million/year. We love that ProContractor will track Change Orders, RFI's, Transmittals, Pay Applications, Retainage, and so much more! ProContractor has also made a world of difference for our company in the Accounts Payable department. We can track vendor invoices, and get Project Management approval on vendor invoices MUCH more efficiently. ProContractor has made our company look much more professional with the documents and reports that the system generates. Cons Some Reports can be difficult to understand. The trick is finding the appropriate report for your company. ProContractor has TONS of reports the system can generate. It took us some time to figure out exactly which reports were most beneficial to our company. Now, we have around 10 reports that are our "go to" reports. Some of our Project Managers have 4k displays on their laptops. ProContractor will not display correctly on these type of screens. We had to have our IT technician fix this issue. Review Source CA Chad A. Project Manager/ Estimator/Vice President Used the software for: 2+ years ### "Everything we have done with Viewpoint has been positive with implementation training and use." August 21, 2017 5.0 Pros It allows me to track cost for specific bid items so i can see problems as they arise and not so far into the project that we cant recover. Everything we need is in one location from takeoff, estimating, project management and accounting. Cons Some aspects of the change order management can be difficult to work through and making specific changes on unit prices on change order documents are not as clear as i would like to see. I'm not a tech person, and since we use a server its difficult to perform updates without the help of an outside IT person. Just because of specific backups that need to be performed and locating the files. Other than that they usually go pretty well. Review Source JK Jodie K. President Construction Used the software for: 2+ years ### "Horrible" January 26, 2018 1.0 Pros Nothing except we have bought it and no one in our company wants to use except our accounting because it's so bad. Cons We had American Contractor and loved it and we forced to buy this very expensive program due to American Contractor not being supported. ProContractor has horrible support and training. The program has so many unnecessary steps and reports are a nightmare. If they have an upgrade some reports change or reports that we implemented are now are unavailable and they want to be paid to put them back in. Review Source Response from B2W Software February 12, 2018 Hi, Jodie. We appreciate you taking the time to provide your feedback about ProContractor. We’re really disappointed to hear that your experience with the switch from American Contractor has been anything less than positive. We have many customers who have made the change from American Contractor and other systems and been satisfied with the results -- most even saw significant improvements in process given the advanced capabilities that ProContractor provides. But every situation and need is different. We’ll reach out to better understand the issues you’re having, and hope we can work with you and your team to make ProContractor a tool that can be valued across your organization. LP Linda P. Used the software for: ### "" October 3, 2012 4.5 Nouveau Construction & Technology Services is both a General Contractor and two Specialty Subcontractors(Data Cabling & Electrical). As if that were not enough we had to further complicate things in the fact that our GC side is primarily Job Order Contracting for Universities, States, Counties, Cities and Independent School Districts which requires us to use RS Means for all estimating, where as we are not tied to RS Means for all of our Data and Electrical jobs. This uniqueness brought me quite a challenge when it came to searching for a new software. I was charged to find a software that would take us from the estimating side of things (both RS Means & non RS Means) through the entirety of the job, to include Job Costing, AP, AR, PR GL and Financial Reporting. ProContractorMX meets all our requirements in a software. While we are still in the process of training and implementation we are quite pleased so far. We are looking forward to having one software instead of 3+ softwares. To date all Maxwell personnel have been extremely helpful. Laura Kaye made sure she had a good understanding of our company and our needs and was therefore able to show us how PCMX can meet those needs. In fact we even did and extra impromptu hands on demo with our estimating guys when she was on site for our demo. Linda Koath is extremely knowledgeable and is helping us through the process of getting our system set up correctly and teaching how to use it. JoAnn Solari I have only spoken to on the phone and while we haven't yet begun the Estimating and Project Management training I expect her to be as proficient and helpful as Laura and Linda are. While we are not yet live and using the software daily, I have be very pleased with the system and its abilities. I have no doubt that we will be much more efficient in our daily activities across the board - from Accounting to Estimating to the Field once we do go live. Review Source SL Susan L. Office Manager Construction Used the software for: 2+ years ### "Training was terrible, data migration had numerous errors, learned by trial and error" September 21, 2017 1.0 The biggest benefit for our company is the intercompany function. Pros Once payroll is set up correctly it is very easy to use. The intercompany function makes cost tracking and billing between companies automatic. I love this function. Cons Reports are very difficult to find useful information. Initial setup of payroll is exceptionally difficult and redundant in many areas for our application. You can't print a checks without first inputting an invoice. Everything requires multiply steps, first you have to input something, save it, and then go to another screen and print it, and then go to another screen and post it. Review Source LP Lystra P. Vice President Used the software for: ### ""Gold" Support has me looking for new software" June 5, 2015 1.0 We have been using this software or a version thereof since 1996. We used both Quest for estimating and American Contractor for accounting. I used to be one of their biggest supporter and proponents. We were very happy when the two companies merged and looked forward to a new and exciting all in one package. What we got was a convoluted mess. We have been using ProContractor for 4 years and each new product update has been a new disaster. We used to get excited about software updates now we look at them with dread and trepidation. To add on to this; the fantastic product support that once defined Quest and AC is now a long lost memory. Our support call are routed through a dispatch center where we can never immediately get a hold of a support tech. With our entire system down on a payroll day we could not get any live help only voicemail boxes for the people who were supposed to be there to help. Typically it takes 3-5 days to get a call back on a support call, they provide tech support on their schedule not yours. This is with their "Gold" level support contract! I have been waiting a week to get a call back and that is why I am shopping for a new software solution, the only thing that is holding me back is the nightmare of changing accounting software but I think we've finally reached the level of frustration where it would be worth the hours of work to change over to a new system. This is a shame because the software and support used to be fantastic. I hope somebody at Viewpoint can put this software back on track but I cannot afford to wait around and see. Review Source TM Thomas M. Estimator Construction Used the software for: 1-2 years ### "Estimator" July 24, 2023 1.0 to bad to rate Pros Compared to HCSS and AGTEC Pro Contractor is outdated and combersom Cons There is no support or follow up to support questions. Review Source JK Jeff K. Office Manager Used the software for: 2+ years ### "Recently, cases are being opened, but we are not receiving a prompt response to address those cases." August 15, 2017 4.0 Pros I has gotten better over that past year or two, after Viewpoint took it over, and as updates have came out. We are use to the program now, so we know what works for us, and what does not, but we are always open to look at other software. Cons The frequency of the updates is reasonable, but the length of time that it takes to apply the update to our server takes to long. Some of the reports cannot be modified by us the way that we need to, and having Viewpoint modify them, would only cause more work and money after each update was applied. Review Source TH Troy H. Used the software for: ### "" October 3, 2012 4.5 We are a 39 year old concrete and masonry company that has done many different types of projects ranging Gas station to Commercial buildings. In 98 we purchased the Quest system, but like many other contractors we never fully used the product. Last fall we hired a Consultant, who told us we need to do more work,"DUH", so we sat down and brain stormed on how to increase our production with less people. That's when we figured out if our estimating system did more and was tide in with or account system we would be able to bid more, witch will increase your likely hood of success and than tie it together with your account system plus add in some very easy to understand graphs. You should be able to handle more production with less office staff. So I spoke with Mrs Hopper and she told me about all the wonderful things the there products could due, so we bought the Pro Contractor System. Implementing it was a bit difficult due to the fact that the program is server based and well really big, our IT guy had a few stress filled hours but nothing that we couldn't get through. Right now we are still in the process of implementing the system to how we bid, and how are employees work, it is kind of funny that you need to re-think your estimating and how you come up with your numbers. The system is very easy to learn I am teaching one of our guys right know and he has never worked on a computer estimating system, and he loves it. My personal belief about the system is that it will help you stay on top of your projects for more easier than you can imagine possible. Its all their talking to it self from estimates to project management to bill pay to job cost accounting. It can be done in minutes as compared to weeks. Less office = less over head = more profits Review Source PB Pete B. Senior Consultant Construction Used the software for: 6-12 months ### "Pro-Contractor is an excellent option for Constructiton companies" August 21, 2018 4.0 This is a good fit for mid-sized and larger companies who need to step up from Quickbooks or Simply Accounting. Very reasonably priced. Pros Integrated cloud-based construction functions from estimate to bid, project setup, accounting, billing, time tracking and field operations. Highly customizable through setup options to reflect your business practices & labour conditions, including union and non-union workforce’s. Accounting is very robust and limits bad bookkeeping practices and unauthorized changes. Supports multiple companies, divisions with consolidated reporting. Very strong support for complex detailed estimating with bidding.adjustments. Convert estimates into projects. Integrated remote time tracking, field reporting and field access to project documents and certificates. Cons Functions are complicated to understand and use. Setup required many weeks of professional expert support to understand and implement correctly. Do not underestimate the effort required to do it right. Office integration is also a bit clunky, but works. Review Source CB Cordell B. VP Construction Used the software for: 2+ years ### "ProContractor Review" July 12, 2023 2.0 Bad not good very bad why? Pros I do not like it only use what was here no support from you Cons Customer Service is not good needs improvement Reason for choosing ProContractor Dindnt Review Source KB Kim B. Ownet Construction Used the software for: 2+ years ### "User since 2014" July 7, 2023 4.0 I have enjoyed PC using and teaching Pros Once learned everything flows nicely and did exactly what was needed Cons Too many steps for setup and not the easiest to learn Review Source BD Brian D. Operations Manager Construction Used the software for: 2+ years ### "Customer support is great!! Everything in one system is great and PCMX covers all areas well." August 21, 2017 5.0 Repeatable and trainable operating platform that takes me from an estimate thru construction close out. Pros From user permissions to custom cost types, this system is very customizable and comprehensive. We value the relationship mentality for being welcoming when we have issues or want to implement changes. Cons Things need to be alphabetical and Marlin financing is a terrible partner. Beyond that there are just some tweeks that we hope to see implemented per our request. Review Source CM Connie M. Office Manager Construction Used the software for: Less than 6 months ### " The transition to ProContractor was very easy. The support staff have been wonderful to work with." September 22, 2017 5.0 Ability to complete task in a more timely manner by not having to reenter data in several programs. If we need data in another program it is just a click of the mouse to put it there. We save time also by being able to keep several modules open at the same time. Several choices of income statements makes it easier to see year to date on one statement. So we are using less paper in not having to print multiple reports. We have only been live in the program for 5 months but the time savings and ease of use have been a real benefit to our company. I look forward to discovering what all this program has to offer. I would highly recommend this program to other construction companies. Pros I love having everything in one place. With our old software I had to use Word and Excel for documents. Then I had to search for them on the server if I needed them again. ProContractor has all the documents I need so there is no reentering in other programs and they are always right at your finger tip. Cons Formatting Reports the way we want them. Our old software was much easier to create a complete report. In ProContractor, you modify reports that are already in the program but there hasn't always been the fields we need. Review Source eS eduardo S. Managing Partner Construction Used the software for: 2+ years ### "Great product" August 22, 2018 5.0 Pros The software is very user friendly. It has everything you need to run your business on the same software. The customer service is out of this world!! Cons Customizing reports is complicated. The unit price reports are misleading if the information is not entered on the account payable module correctly. All the info has to be entered on a unit basis, while not all information can be posted that way. Review Source bP bryan P. estimator Construction Used the software for: 1-2 years ### "All in all not bad software. Biggest complaint is the rigidity of the programming." August 25, 2017 4.0 speed and integration between divisions of our company. Pros The integration of the modules. The takeoff module is very quick and easy versus manual takeoffs or using a digitizer board. The fact that all of the math is done by the software eliminates errors versus using exce. Cons the rigidity of the output. The spreadsheets are complicated to adjust. It would be nice to have more training on how to manipulate the reports to make them more specific to our company. While we have had some success our knowledge of that type of software work is limited at best. Review Source KW Kathryn W. Office Manager Construction Used the software for: 2+ years ### "Beneficial for estimating projects. AP reports are very helpful in knowing costs to date. " June 16, 2017 4.0 Staying on top of subs and their insurance certificates is very helpful when our annual audits come around. Pros The ability to input insurance certificates with expiration dates for subcontractors and being notified if it has expired when entering an invoice. Cons I'd like to put a general ledger code in and print a report with costs for that code and vendors paid using that code. There isn't a report like that. Review Source MS Michael S. Controller Civil Engineering Used the software for: 2+ years ### "Great Program - Need a lot of Overhead to maintain" April 24, 2018 4.0 A lot of information in one place. Pros The software has endless options. There is a lot of visibility to a lot of information. Custom reports are also nice. Cons The software is basically out of the box. They setup you based upon some feedback but it's hard to switch functionality later on when your company changes. Plus you do need a custom report writer to help build the database. Review Source BW Brian W. Asst. Estimator Construction Used the software for: 2+ years ### "Great software" July 6, 2023 5.0 I do lack the knowledge and trying to learn more Pros Office paperwork flows more smoothly, ppl are happier that is for sure Cons For some features are notable to understand, and get confused. time will help that issue Review Source SB Sherry B. Accounting Manager Construction Used the software for: 1-2 years ### "Still working out a few issues. Works well for accounting." August 28, 2017 4.0 Pros Easy to do research. The documents are in the binder so you don't have to dig through files to find what you need. I like the suggestions process. Cons There are a lot of glitches that you have to work around. Help is written in too technical of terms as is as clear as mud, so some things are trial and error to see which toggle works best for what we need. Programmers need to sit down with actual users to know what works and what doesn't. Font is too small. 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