# Page 8 | ProContractor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is ProContractor the right Construction Management solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/251833/ProContractor/reviews

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ProContractor

3.5 (234)

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Last updated March 13th, 2026

# Page 8 - Reviews of ProContractor

## Showing most helpful reviews

Showing 176-200 of 234 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Developer Freelancer  
  
Used the software for: Less than 6 months

### "Not the best but good app"

March 9, 2018

3.0

Pros

ProContractor is easy to use. Is not the best application, but is good. Keeps get updated and have good reports.

Cons

The training could be better. The User experiencia could be improve so we can work better. Some reports could be improved.

Review Source

CH

Christine H.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "We run all of our jobs and accounting through this program"

November 3, 2015

1.0

Pros

We can do all of our job costing, estimating, customer invoices and accounting in one place

Cons

The company is impossible to deal with, there are a ton of hidden costs, the program runs slow on their cloud and it's impossible to get a timely response with any issues that you have (sometimes I have waited a week before they got back to me).

Review Source

KG

Krystofer G.  
Systems Manager  
Construction  
Used the software for: 2+ years

### "Functional and Productive"

July 21, 2017

4.0

The product has potential and seems to be recently picking up steam. For immediate users, you may not see momentum without a perspective of where it has been. As of current, the cloud offering shows both potential and momentum for development as well as recent additions of drill downs for reports. Reports may not be easily customizeable without some knowledge and expertise.

Pros

\- Great PM accounting solution (allowing for easy Contract Billing or Time and Material Billing) - Basic accounting functions - AP, AR, payroll are all functional - The new chat feature for support (makes quick questions much easier than waiting for a drawn out response)

Cons

\- The user interface could be updated (can be confusing and complex) - Can't integrate through API - Some design aspects and the speed of development could improve - Would benefit from some more company accounting specific improvements (like fixed asset module)

Review Source

BW

Ben W.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Procontractor"

April 30, 2018

4.0

Pros

Procontractor does what it is supposed to do - manage documents for projects. It serves as a central database to create, save and send documents for projects.

Cons

Procontractor can be difficult to manipulate. There are different pages for different documents that have to be entered a certain way for things to "work" and sync properly.

Review Source

EB

Eric B.  
Estimator  
Construction  
Used the software for: 2+ years

### "I have used this product since before it was run by Quest"

June 16, 2016

4.5

Pros

The program is very user friendly and the vendor has always answered my questions about how to figure out any problems

Cons

Updates have sometimes made me relearn the program.

Review Source

PB

Peggy B.  
  
Utilities  
Used the software for:

### "Nothing but problems with this program"

May 6, 2014

1.0

Pros

There's nothing I like about this system right now.

Cons

We purchased the accounting and estimating software in October 2013 with the goal of going "live" on 1/1/14. Now it is May 2014 and we are live, but we have had nothing but problems with the program. Our reports have bad numbers, we have performance issues which they have told me are their internal issues that they are working on, and we have no faith in the integrity of the program or the reports. The support team seems to be overworked and has slow response time. They clearly don't seem to have idea how to get our reports to be correct and have no answers at this point.

Review Source

JM

Jeffrey M.  
Staff Accountant  
  
Used the software for: Less than 6 months

### "great, easy to learn, user friendly"

October 17, 2017

4.0

Pros

Learning how to operate the system was quite easy and simple. The videos on Clear View have been very helpful as well as the people who I contact for assistance. The reports are usually what I'm looking for in terms of data. If not, I can use a couple reports to obtain the data.

Cons

It would be nice to have contract invoices broken down more so we can see the line items better for huge projects instead of massive amounts per line.

Review Source

RA

Rimi A.  
Freelance designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Simplified cloud solution for our payroll and project oversight requirements "

December 12, 2018

4.0

Pros

Always updated cloud based documenting and integration with our payroll to reduce missed hours and simplify accounting

Cons

Initial setup and getting accustomed to the way the iOS apps integrate is not a big issue but worth taking note of.

Review Source

EK

Evan K.  
IT Support for WC Bell  
Information Technology and Services  
Used the software for: I used a free trial

### "Very Poor Technical Support"

December 7, 2023

2.0

Very poor technical support which from my IT vantage point is a very poor overall experience. If you can't get help with installing the product, how can you have a good perception of it?

Pros

Seems to be a good program for Construction estimating, etc.

Cons

Technical Support- Very poor, very slow to respond to my request. When they did respond, I requested an estimate of billing time it would take to help me install the product. I had a case number but instead of giving me the estimate they terminated my case due to lack of response. They also said it would be 4 to 6 weeks before I received technical assistance on my installation which is unacceptable

Review Source

ME

Mark E.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "ProContractor Experience"

October 13, 2016

4.0

I am very impressed with the overall functions and capabilities of ProContractor. I feel that the product has been designed with best practices in mind. It's design also appears to be focused on taking advantage of new technology advances in the IT industry as a whole so that we can leverage capabilities as they become available.

Pros

Ease of use, and focused on paperless processing

Cons

Electronic communication of payroll information is not available to share with employees

Review Source

CG

Chris G.  
Senior Project Manager  
Design  
Used the software for: Less than 6 months

### "Sold a bag of gold till we actually bought it"

February 1, 2017

1.0

We were sold the software as a complete construction software with all necessary functions from bidding, estimating, project management, scheduling so we could integrate all our internal software with accounting to seamlessly make things easier. We very quickly found out this software must have been written by programmers not ever involved with construction as the use is terrible, takes twice as long to do things and is very nonfunctional/conforming to change.

Pros

NONE

Cons

EVERYTHING and EXPENSIVE

Review Source

BD

Brendan D.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Very Cumbersome"

February 1, 2017

1.0

I would like to give ProContractor a good review but the cons outweigh the pros. So many other software companies out there that "get it" Pro Contractor does not. Unfortunately, our accountant is comfortable with using it which in turn makes the rest of us suffer.

Pros

Easy to run management reports.

Cons

Too many steps to enter simple information. Does not tie into the good software that's available today. Accounting is a nightmare.

Review Source

JN

Jackie N.  
Accounting  
Construction  
Used the software for: 1-2 years

### "Love it!"

November 28, 2017

5.0

doing great! keep up good work.

Pros

It is easy to use and maneuver around. Breaks down into details. easy access to reports. easy to posts

Cons

too many steps before getting to actually destination. cant change date when adjusting invoices or billing

Review Source

AD

Austin D.  
Construction Manager  
Construction  
Used the software for: Less than 6 months

### "Procontractor Review"

October 12, 2016

4.0

We have been utilizing ProContractor for 6 months. Overall it has gone well. We utilize it AR, AP, Estimating and Project Management currently. It has greatly reduced the amount of double entry in our business.

Pros

The customer service and the product development had been the high points.

Cons

There is some functionality improvements that would make the software a truly all in one solution.

Review Source

LE

Linda E.  
Controller  
Real Estate  
Used the software for: 6-12 months

### "This software is not user friendly and horrible customer service"

October 30, 2017

1.0

Cons

The least user friendly of all the construction software programs I have use. Worst customer service, be prepared to be billed for any help. We are seriously considering taking a loss on all the time and money we spent with them and trying to find another software program for our business (general contractors)

Review Source

RH

Rhonda H.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Pro Contractor Migration"

October 12, 2016

4.0

We migrated from American Contractor in Jan. of 2016. We implemented our Accounting section and have used the estimating module to open up projects and have found the integration feature of the software to be very helpful in providing the management information we are looking for. We are still working through the project documentation section, but have a goal of full implementation by year end 2016.

Review Source

TB

Troy B.  
CFO  
Construction  
Used the software for: Less than 6 months

### "Very Detailed Construction Accounting Program"

January 19, 2018

4.0

Pros

The program has a great deal of detail. We had American Contractor for 20 years and it was nice to be able to transfer all our existing active data. Procontractor has much more detail and the formatting is different, but it has way more features.

Cons

It's been a little challenging to learn, but the customer rep has worked very hard to help get us trained. I'm not a big fan of the some of the coloring, it's a little hard to read sometimes. Also, having to reduce the size/screen resolution makes it hard to read sometimes. There are some features that are not in the program and sometimes it's a little more complicated than it needs to be. Simple can be better on occasion.

Review Source

AS

Augie S.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Procontractor Review"

October 12, 2016

5.0

product overall is good like the all in one capability in the product. go from estimating to project to accounting. Have issues now and then but resolve is easily reached and always a click or call away.

Pros

using for an all in one tool

Cons

training and understandability of program and all its processes to get from point A to point B.

Review Source

SM

Sam M.  
  
Glass, Ceramics & Concrete  
Used the software for:

### "Very Dissatisfied"

January 23, 2014

1.0

Pros

They bought a great concrete estimating software from Quest Solutions, and the Estimating Module is excellent.

Cons

They are great at packaging and presenting simple one-stop software for estimating, project management, HR, AP, AR, etc. The cost of the software, maintenance, and training is very expensive. They change every typical construction terminology they can to make it 'special'. A simple attachment is now a "binder item," and the estimating database is now the "catalog."

Review Source

SG

Serena G.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "It's terrific!"

October 8, 2015

4.5

Pros

I really like the reports and forms. I like that I can modify them to make them unique to our company. The cloud has helped to make us mobile and our data secure.

Cons

There are some inflexibility in the system. ie: In some cases you want to delete a change order or vendor invoice and the system doesn't let you.

Review Source

LG

Lanettte G.  
Estimator  
Construction  
Used the software for: Less than 6 months

### "ESTIMATING SOFTWARE"

November 2, 2016

3.0

This product is a little complex to master, but once you get the hang of it, it does save a lot of time. I would like for them to add an undo function and the graphics are less than par, but it works well for our company's needs.

Pros

Will do takeoffs on multiple categories.

Cons

Graphics are poor & there is no "undo" button.

Review Source

AC

Angelia C.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "This is not as promised!"

November 3, 2015

1.5

Pros

They have very helpful people working for them, but there is so many layers of divisions that you have to talk to 3-5 people to finally get anything done.

Cons

The product does not live up to the price tag. We are 4 months into going live with the system and still can not depend on any report to be correct.

Review Source

CS

Carrie S.  
  
Construction  
Used the software for:

### "Slow start, but promising outlook with Viewpoint"

February 11, 2015

4.0

Pros

Viewpoint has all the tools we need to track costs on our jobs. The reports are thorough. The transition from the estimating module to the accounting module is seamless.

Cons

We currently are having challenges with their training schedule meeting our Go Live date.

Review Source

DB

David B.  
CTO  
Computer & Network Security  
Used the software for: I used a free trial

### "Good contractor software for companies that need solution for ease of use "

July 11, 2023

5.0

Customer service and web portal is extremely helpful for downloading patches and getting help.

Pros

Product is easy to deploy and easy to use. Updates are simple and require very little maintenance.

Cons

Annual updates can be time consuming and have to be done after hours. That is pretty standard so not a big issue.

Review Source

CC

Clarke C.  
Office Assistant  
Construction  
Used the software for: 6-12 months

### "So-so program."

April 16, 2018

3.0

Pros

This program is fairly accurate, very customization & easy to get the hang of once you have had a little time to play around with it.

Cons

Customer service is not extremely helpful. Fairly kind, but not very knowledgeable in how to help customers.

Review Source

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