# UserGems Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UserGems Software - reviews, pricing plans, popular comparisons to other Lead Generation products and more. Source: https://www.capterra.com/p/251853/UserGems --- # UserGems Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UserGems ## What is UserGems? Grow your pipeline and improve conversion rates by following your customers to their new companies. Hundreds of warm leads monthly: Receive new leads directly in Salesforce - along with their new contact information - every month when your customers change their jobs. More time for selling instead of researching: Get all of the context needed for a warm outreach. UserGems ties the new record with the previous one in one view, allowing for personalization at scale with email automation tools. ## What is UserGems used for? [Lead Generation](https://www.capterra.com/lead-generation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UserGems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://usergems.com&name=UserGems) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UserGems 4.7 (6) VS. [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (6) Ease Of Use 4.5 (2,951) Value For Money 4.2 (6) Value For Money 4.4 (2,211) Customer Service 4.8 (6) Customer Service 4.4 (2,337) ## UserGems alternatives [4.1 (317)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Lusha](https://www.capterra.com/p/198383/Lusha/) [4.0 (397)](https://www.capterra.com/p/198383/Lusha/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198383/Lusha/) Highest Rated [Cognism](https://www.capterra.com/p/169083/Cognism/) [4.7 (255)](https://www.capterra.com/p/169083/Cognism/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169083/Cognism/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (387)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) [View all alternatives](https://www.capterra.com/p/251853/UserGems/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Capture 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Contact Database 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Personalization Adjust communications based on previous interactions or personal preferences Recommendations Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement UserGems 4 features Centralized database of stakeholders and their contact information such as names, address, phone number etc. Automatically identify and save contact information of potential customers Adjust communications based on previous interactions or personal preferences Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.2 (6) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.2 (6) 4.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Adnan B. CEO Consumer Services ### "A Gem for Effective User Engagement!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2023 My overall experience with User Gems has been exceptional. It has revolutionized my user engagement strategies and helped me achieve remarkable results. The platform's intelligent algorithms and personalized recommendations have enabled me to maximize user retention and conversion rates. User Gems has proven to be a valuable partner in my business growth journey. I highly recommend it to any business looking to enhance user engagement and drive meaningful results. Pros High-Quality User Engagement: User Gems provides an exceptional platform for boosting user engagement. Their unique approach ensures that you connect with users who are genuinely interested in your product or service. I have seen a significant increase in active and interested users since using User Gems.Targeted User Acquisition: One of the standout features of User Gems is its ability to target specific user segments. With their advanced algorithms and data analysis, they match you with users who align with your target audience. This level of precision has helped me streamline my marketing efforts and reach the right users at the right time.Personalized Recommendations: User Gems goes beyond simple user acquisition by providing personalized recommendations. They analyze user behavior and preferences to suggest tailored strategies for better user retention and engagement. This level of customization has allowed me to create personalized experiences for my users, resulting in improved satisfaction and loyalty. Cons Limited Social Media Integration: While User Gems excels in many areas, it could benefit from enhanced social media integration. Expanding their reach to popular social media platforms would further enhance their ability to target and engage with users effectively. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gordan M. SDR Market Research ### "Prospecting Gem" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 21, 2023 Overall a very good tool to have, makes prospecting much easier, especially if your CRM data is clean and accurate. The support team is awesome too, they'll reply to any email within minutes. Pros Ease of use and a great prospecting tool to track and find people that have already used the services/technology we're selling which makes it easier to reengage them at their new company. Cons Sometimes inaccurate data (phones, emails) which makes you use supplemental technology like ZI or Apollo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Renato J. Sales Development Representative (SDR) Computer Software ### "I crushed my KPIs thanks to the UserGems" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 When a former worker of the business that is our client transfers to a new company, I am informed. This helps me have personalized outreach to prospects. It has helped me get more meetings and reach my KPI more easily. Pros I use UserGem in my present employment to keep track of accounts that have switched jobs or businesses. I like how it can provide real-time updates on account activity. The platform's database is regularly updated, thus the data I access is accurate and up to date. This turned out to be essential for remaining one step ahead of the competition and spotting new chances. Cons Similar names can occasionally cause the information on accounts to become muddled. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Sales Development Representative Computer Software ### "Best platform on the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 14, 2023 User Gems has significantly enhanced my productivity throughout the day by enabling me to streamline my tasks. Prior to utilizing UserGems, I used to devote a minimum of 30 minutes each morning to reviewing my scheduled calls for the day, confirming the individuals I would be meeting with, and refreshing my memory on the ongoing conversations. However, with UserGems, all the necessary information is swiftly and efficiently provided, thanks to its seamless integration with my calendar. Pros This is the sole automated method for effortlessly monitoring a vast user database and promptly updating their information in Salesforce whenever they change jobs, eliminating the need for manual uploads. The system functions effectively, and the team behind it is exceptionally supportive. Cons UserGems generates personalized emails on my behalf, suggesting leads who have recently changed jobs. However, there are instances where the recommended list includes contacts that may not align perfectly with my ideal customer profile, giving the impression that not all recommendations are a perfect fit for me to reach out to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Almir B. SDR Computer Software ### "Unlocking Customer Intelligence for Business Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2023 Pros Usergems has been instrumental in providing me with invaluable insights into customer behavior. This has empowered me to make data-driven decisions and implement targeted strategies that have significantly contributed to driving growth within my business.Through Usergems, I have been able to identify customers who are highly likely to refer others. This capability has allowed my company to harness the power of word-of-mouth marketing and leverage our existing customer base to acquire new customers in a highly effective and efficient manner. Cons While Usergems does provide integration options with popular CRM systems and marketing tools, it's important to note that there may be certain limitations or compatibility issues when using the platform with specific platforms. It's advisable to thoroughly evaluate the compatibility of Usergems with your existing systems before implementation.Usergems primarily focuses on catering to the needs of B2B companies. While its features and functionalities are well-suited for businesses in this sector, it's worth considering that they may not be as optimal for businesses operating in other sectors or with different customer profiles. Assessing the alignment of Usergems with your specific industry and customer base is crucial to determine its suitability for your business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Debarati M. Marketing Director Information Technology and Services ### "Good tool to strategise account based marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 3, 2023 A great tool to go ahead with the ABM players Pros The way it helps you find the contacts of your accounts is very systematic. This helps you target the right people in the account and build relations forward as they move to new places. The emails provided are 100% perfect. Cons The pricing is too heavy for start-ups and mid tier market players. Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) [RocketReach](https://www.capterra.com/p/220134/RocketReach/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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