--- title: "Transkriptor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Transkriptor Software - reviews, pricing plans, popular comparisons to other Transcription products and more." source_url: "https://www.capterra.com/p/251933/Transkriptor/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Transkriptor Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Transkriptor ## What is Transkriptor? Transkriptor instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings, letting you stay fully engaged in the conversation without worrying about taking notes. With calendar integration, Transkriptor automates your meetings by scheduling, recording, and transcribing seamlessly. Just upload your files, and Transkriptor creates a detailed draft with an easy-to-use editor. From AI-powered notes to meeting summaries, Transkriptor helps you stay organized and turn conversations into actionable results effortlessly. ## What is Transkriptor used for? [Transcription](https://www.capterra.com/transcription-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/)[Note-Taking](https://www.capterra.com/note-taking-software/) Top alternative Featured Overall rating Based on 551 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Intuitive and simple interface High transcription precision Expensive and inflexible plans Manual editing difficulties Starting price $8.33 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Screen Recording / 2025 Our "Best of" badge program showcases products with the highest ratings... Do you work for Transkriptor?[Manage this product listing](https://www.g2.com/products/transkriptor/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Transkriptor 4.7 (551) VS. [4.9 (143)](https://www.capterra.com/p/167966/Sonix/reviews/) Starting Price $8.33 Usage Based, Per Month Starting Price $22 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (551) Ease Of Use 4.9 (810) Value For Money 4.2 (505) Value For Money 4.7 (735) Customer Service 4.5 (480) Customer Service 4.8 (739) ## Transkriptor alternatives Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (810)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Video To Blog](https://www.capterra.com/p/10025294/Video-To-Blog/) [4.9 (74)](https://www.capterra.com/p/10025294/Video-To-Blog/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025294/Video-To-Blog/) [Riverside](https://www.capterra.com/p/10004414/Riverside/) [4.8 (314)](https://www.capterra.com/p/10004414/Riverside/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004414/Riverside/) [Otter.ai](https://www.capterra.com/p/202799/Otter/) [4.4 (103)](https://www.capterra.com/p/202799/Otter/reviews/) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202799/Otter/) [View all alternatives](https://www.capterra.com/p/251933/Transkriptor/alternatives/) ## FAQs about Transkriptor Overview ### What problems does Transkriptor solve? Transkriptor solves the time-consuming work of manually converting meetings, interviews, lectures, webinars, and video recordings into searchable text. It helps researchers, journalists, students, legal administrative staff, and content creators capture speaker-attributed notes, review long recordings, translate multilingual material, and organize transcripts for analysis, documentation, and follow-up actions. Answer based on 394 reviews Overview ### Which roles and teams benefit most from Transkriptor? Transkriptor is most used by students, professors, teachers, and researchers who convert lectures, interviews, and study recordings into searchable notes. Journalists, editors, and producers transcribe interviews for reporting and content production. CEOs, owners, founders, directors, managers, and consultants document meetings, client calls, and decisions for review and follow-up. Answer based on 551 reviews Overview ### What company size and industries is Transkriptor built for? Transkriptor is built primarily for small businesses, which represent 84% of reviewers, with Education Management as the top industry at 12%. It serves legal professionals, podcasters, remote workers, consultants, health professionals, journalists, and marketing agencies, while also supporting Research (6%) and Writing and Editing (5%) users. Answer based on 551 reviews Features and Usability ### What are the key features of Transkriptor? Transkriptor includes automatic transcription and speech recognition for converting audio and video into text, with support for multiple languages. Users can upload audio/video files, edit transcripts, search full text, and use timecoding to locate and review specific passages. It also provides subtitles/closed captions. Answer based on 141 reviews Pricing ### How much does it cost and what fees or limitations are included? Transkriptor offers the Pro plan at $8.33 per month, with 2,400 transcription minutes, 100+ languages, translation, AI Chatbot, and AI Note-Taking. A free trial is available. Reviewers often find pricing reasonable, though some cite limited trial or plan minutes and higher costs for occasional users or certain currencies. Answer based on 149 reviews Integrations ### Which third-party tools and platforms does Transkriptor integrate with? Transkriptor integrates with 8 third-party tools, including Microsoft Word for transcription exports and document workflows. Its catalog also lists Asana, Gmail, Google Drive, Google Meet, Microsoft Teams, RingCX, and monday.com AI Work Platform, supporting meeting transcription, file access, communication, and work-management processes. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Transkriptor offer? Transkriptor provides videos for training and onboarding support. Videos can be used for self-paced learning and for reviewing setup steps or product features as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does Transkriptor offer, and how do users rate the experience? Transkriptor offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Many users describe the team as responsive, helpful, courteous, and effective at resolving issues. However, some report delayed or unanswered email and chat responses, difficulty locating technical support information, and frustrations with billing or account cancellation. Answer based on 32 reviews Transcription ### How accurate and fast is Transkriptor for audio transcription? Transkriptor converts audio and video into text quickly and accurately for meetings, interviews, lectures, and recorded content. Professionals, students, and content creators value its simple uploads, language support, and editing options. Accuracy can decline with strong accents, multiple speakers, nuanced language, or background noise, so some transcripts need manual review. Answer based on 307 reviews ## Who uses Transkriptor? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 99% positive reviews out of 88 Most reviewers find ease of use essential, highlighting straightforward navigation and quick learning for all users. Samuel C. Administrative Secretary, 2 - 10 employees. "It's a very complete application, with many tools that make my work easier and better." Expensive and inflexible plans 36% negative reviews out of 101 Some reviewers indicate pricing is high, with limited trial minutes and few affordable or adaptable subscription options. Ramon P. Director of Operations, 201 - 500 employees. "its leaning onto the expensive side.. don't know if I can downgrade to a lower tier after I upgrade." High transcription precision 96% positive reviews out of 28 Most reviewers appreciate accuracy, noting reliable speech recognition and minimal errors in various languages. Manual editing difficulties 61% negative reviews out of 33 Most users report text editing as cumbersome, citing issues with formatting, punctuation, and correcting transcription errors. Puja B. Independent Journalist, 1 employee. "It will automatically start scrolling up and down when editing or will not allow me to edit." Efficient tool for research tasks 100% positive reviews out of 21 Most reviewers describe research as streamlined, enabling faster analysis and handling of extensive qualitative data. ## Features AI summary Based on 1,714 Transcription reviews Capterra data shows that buyers of transcription software rank the following features as their top priorities: - **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical) - **Automatic Transcription** (**54%**) - **Automatic Transcription Services** (**47%**) Transkriptor supports all three of the features reviewers value most: **Speech-to-Text Analysis**, **Automatic Transcription**, and **Automatic Transcription Services**. Together, these capabilities help businesses turn spoken content into searchable text, reduce manual transcription work, and handle transcription needs more efficiently, allowing teams to save time, improve accuracy, and get more value from meetings, interviews, and recorded conversations. Speech-to-Text Analysis 4.2 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Analyze, correct, and monitor speech for transcriptions or recordings Automatic Transcription Services 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important For automatic transcription services Audio/video file upload 4.7 (295) 68.14% of 295 reviewers that rated this feature as important or highly important With this capability, you can quickly and easily upload both audio and video files, including large ones and various formats. Reviewers appreciate the seamless, fast process, reliable notifications, and support for multiple languages, though some mention occasional slow uploads or mobile limitations. Speech Recognition 4.5 (331) 67.98% of 331 reviewers that rated this feature as important or highly important You benefit from accurate recognition of various accents, dialects, and speakers, even in noisy environments. Some reviewers find it effective for multiple languages and speaker separation, though a few mention occasional errors with non-native accents or distinguishing similar voices. Natural Language Processing 4.6 (245) 62.86% of 245 reviewers that rated this feature as important or highly important Transkriptor offers strong support for many languages and dialects, making transcriptions contextually accurate. Users think the system reliably handles diverse languages, including Malay, Tamil, and Danish, and appreciate its ability to transcribe natural speech without needing to alter dictation style. Automatic Transcription 4.6 (422) 74.64% of 422 reviewers that rated this feature as important or highly important It gives you fast, accurate transcription that saves significant time and effort, especially for research and multilingual content. Reviewers indicate it handles different speakers, offers practical export options, and is generally reliable, though some mention minor errors requiring manual corrections. Transkriptor 31 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Annotations: Highlight content and/or make notations about parts of content - Audio Capture: Record audio or import/upload audio files - Audio/video file upload: With this capability, you can quickly and easily upload both audio and video files, including large ones and various formats. Reviewers appreciate the seamless, fast process, reliable notifications, and support for multiple languages, though some mention occasional slow uploads or mobile limitations. - Automatic Transcription: It gives you fast, accurate transcription that saves significant time and effort, especially for research and multilingual content. Reviewers indicate it handles different speakers, offers practical export options, and is generally reliable, though some mention minor errors requiring manual corrections. - Automatic Transcription Services: For automatic transcription services - Call Transcription: Voice conversion to text - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Meeting Notes: Create and share notes/annotations taken during meetings - Multi-Language: Manage and support multiple languages - Multiple File Format Support: Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. - Natural Language Processing: Transkriptor offers strong support for many languages and dialects, making transcriptions contextually accurate. Users think the system reliably handles diverse languages, including Malay, Tamil, and Danish, and appreciate its ability to transcribe natural speech without needing to alter dictation style. - Playback Controls: Allow users to control playback options such as speed, pause, stop, play, etc. - Real-Time Language Translation: Offers real-time language translation for multilingual participants - Recording: Record live video calls to play later - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Speech Recognition: You benefit from accurate recognition of various accents, dialects, and speakers, even in noisy environments. Some reviewers find it effective for multiple languages and speaker separation, though a few mention occasional errors with non-native accents or distinguishing similar voices. - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - Subtitles/Closed Captions: Automatically create subtitles/closed captions - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timecoding: Automatic recording of timestamps from audio/video files - Transcript Search & Annotation: Allow users to search, edit, and highlight meeting moments --- Get Advice We can help you find the software with the features you need. Features 4.7 (551) 4.7 Based on 551 reviews ## Pricing Value for money 4.2 (505) Free Trial [View pricing plan details](https://www.capterra.com/p/251933/Transkriptor/pricing/) Pro $8.33 Usage Based,Per Month It includes: - AI Chatbot - AI Note-taking - Meeting Recording - Screen Recording - Audio to text Value for money 4.2 (505) 4.2 Based on 505 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (480) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (480) 4.5 Based on 480 reviews ## User reviews Overall rating 4.7 Based on 551 reviews Filter by rating 5(440) 4(93) 3(13) 2(1) 1(4) Mentioned topic Sorted by most recent AM Adriano M. Professor Education Management ### "Unacceptable accuracy of the transcription" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 21, 2025 As a paying subscriber, I am beyond frustrated with the consistently deplorable quality and utterly unacceptable accuracy of the transcription services, particularly for recordings in Brazilian Portuguese. This is, without question, the worst transcription application I have ever used. Despite numerous attempts to use the application, the transcription results have been nothing short of deplorable, riddled with persistent errors and inaccuracies that render the service entirely unusable for my needs. Frankly, the application has failed miserably to deliver the performance promised in your advertising, falling far short of any reasonable expectations. Pros Unfortunately, there's nothing that can be considered a good thing. The transcription is terrible. Cons I feel cheated because I paid it, but the refund time is too short (only 7 days). This is, without question, the worst transcription application I have ever used. Switched from [Whisper Batch Transcriber](https://www.capterra.com/p/10030888/Whisper-Batch-Transcriber/) Because the annual price was better than what I was using, but I got into trouble because the app is terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2025 Hi Adriano, Thank you for reaching out, and We are truly sorry to hear about your experience. We sincerely apologize for the frustration this has caused — it's absolutely not the standard we aim to deliver. Our transcription model for Brazilian Portuguese typically achieves around 95% accuracy, so we'd really like to investigate what went wrong in your case. If you're open to it, could you please share one of the problematic transcription files with us? This would help our technical team better understand the issue and take corrective action. Again, we truly appreciate your feedback and the opportunity to make things right. Contact Mail: success@transkriptor.com DY Dorukan Y. Sales Manager Computer Software ### "Beneficial for Sales meetings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2025 My overall experience with Transkriptor has been very positive. It’s incredibly convenient to generate accurate summaries afterward, which helps me follow up with clients quickly and efficiently. Pros I can easily connect my calendar, and the system automatically joins all my meetings to record them. Afterward, I can quickly generate summaries to follow up with clients effortlessly. Cons The main problem I faced is the lack of integration for CRM systems, as this limits the ability to seamlessly manage client data and follow-up actions within existing workflows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Thanks so much for your positive feedback! We're glad to hear Transkriptor is helping with your sales meetings and follow-ups. We appreciate your note on CRM integration—it's on our radar as we work to improve your workflow. AG Ayse G. Social Media Specialist Computer & Network Security ### "Love Transkriptor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 Pros It is so easy and useful. It can transcribe all my online meetings in minutes Cons Nothing everything was perfect. The most useful app I ever used Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA armando A. diretor Publishing ### "Serviço péssimo. Terrible service." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 25, 2025 As ajudas do Transkriptor não servem para nada. Nem percebem o que queremos dizer Transkriptor's help is useless. They don't even understand what we mean Pros Um programa que comete muitos erros nas transcrições. A program that makes a lot of mistakes in its transcriptions. Cons Serviço de transcrição para o português de Portugal é péssimo Portuguese transcription service is terrible Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2025 Lamentamos muito sua experiência. Entre em contato conosco em "customer@transkriptor.com", e não esqueça de mencionar que você está vindo de avaliações da Capterra. Nossa equipe ficará feliz em ajudar você seu problema. EB Edvinas B. Administrator Commercial Real Estate ### "Testing out " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 20, 2025 Good as it almost fits in to what we are looking for out company to use Pros Easy to use , fairly simple if used as ap in the phone. Cons Same as all Transcriptors about 80% accurate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2025 Thank you for your positive feedback! We are delighted that you liked our transcription app. The Transkriptor team is committed to making voice-to-text conversion easy. AB ana B. transcritora Farming ### "5 estrelas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Muito bom, atende as minhas necessidades para o meu trabalho Pros Uma Plataforma completa muito fácil de usar e com todas ferramentas necessárias Cons O preço poderia ser mais acessível. ter planos mensais mais baratos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2025 Obrigado pelo seu feedback positivo! Estamos felizes que você tenha gostado do nosso aplicativo de transcrição. A equipe do Transkriptor está comprometida em tornar a conversão de voz para texto fácil. LB Luisa B. Co-founder Market Research ### "Excelente para reuniões e estudos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Pros Gosto bastante desta ferramenta! Uso em minhas reuniões e também para facilitar meus estudos com vídeos e outros materiais. Indico tranquilamente :) Cons Gostaria de poder comprar mais créditos avulsos mesmo estando em um plano recorrente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2025 Estamos felizes que a Transkriptor esteja servindo você bem. Seu feedback energiza nossa missão de fornecer soluções de transcrição de alto nível. RP Ramon P. Director of Operations Retail ### "THis is life changing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 Absolutely life changing! love everything about ti Pros Effectiveness, easy of use, reliability.. all my meeting I have on file andI don't have to take notes any more and the Ai CHAT is incredible! Cons its leaning onto the expensive side.. don't know if I can downgrade to a lower tier after I upgrade. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 7, 2025 Thank you for your positive feedback! We are delighted that you liked our transcription app. The Transkriptor team is committed to making voice-to-text conversion easy. SH Saadia H. Researcher Education Management ### "User Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 18, 2025 It is good so far. It works perfectly for now. Pros Accuracy of the transcribed interviews based on language. Cons Despite having premium subscription, it is very limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2025 Thank you for your comment. We greatly value your feedback and would appreciate any suggestions you have to help us achieve a 5-star rating. Your feedback helps us improve further. NA Nilton Alexandre S. Director Computer Software ### "Has been providing excellent service for over a year." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2025 I have been using Transkriptor for over a year. It is excellent for transcribing meetings into my language. Additionally, it has a practical and intuitive control panel to keep all audio, videos, and transcriptions well organized. Pros High Accuracy in Transcriptions – Provides precise and reliable transcriptions for meetings, interviews, and lectures. Supports Multiple Languages – Allows transcription in various languages, making it versatile for different users. User-Friendly Interface – Features an intuitive dashboard that helps organize audio, videos, and transcriptions efficiently. Cons The subscription price is in US dollars, and when converted to Brazilian reais, it becomes expensive for Brazilian users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 1, 2025 Thank you for choosing us as your transcription solution. As the Transkriptor team, we are dedicated to creating tools that allow our users to easily convert voice to text. [View all Reviews](https://www.capterra.com/p/251933/Transkriptor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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