# Twikkie Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Twikkie Software - reviews, pricing plans, popular comparisons to other Human Resources products and more.

Source: https://www.capterra.com/p/251935/Twikkie

---

# 

 Twikkie Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Twikkie

## What is Twikkie?

Twikkie is a cloud-based workforce management platform that helps organisations manage people, performance, productivity and compliance from a single system. Designed for small and midsize organisations, it brings together HR, attendance, absence management, performance management, employee relations, document management, work tracking and collaboration tools in one connected platform. The platform helps reduce administration, improve visibility and strengthen governance through configurable workflows, approvals, audit trails and role-based access controls. Employees can manage their own information and requests through self-service functionality, while managers gain access to workforce insights, reporting and operational oversight. Twikkie also includes AI-assisted capabilities and more than 40 reports and analytics dashboards, helping organisations make informed decisions, improve efficiency and gain greater visibility across their workforce.

## What is Twikkie used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Productivity](https://www.capterra.com/productivity-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Twikkie

3.7 (15)

VS.

[4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (15)

Ease Of Use

4.7 (5,298)

Value For Money

3.7 (15)

Value For Money

4.5 (5,057)

Customer Service

3.7 (15)

Customer Service

4.6 (5,070)

## Twikkie alternatives

[4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/251935/Twikkie/alternatives/)

## FAQs about Twikkie

Overview

### What company size and specific industries is Twikkie built for?

Twikkie is designed for small and medium-sized businesses across all industries that need an affordable, all-in-one platform for managing people, performance, and workplace connectivity. It suits organizations looking to keep employees aligned and productive without requiring an industry-specific system.

Features and Usability

### What are the key features of Twikkie?

Twikkie offers HR management, employee onboarding, payroll management, and benefits management, plus time and attendance tools such as time tracking, clock in/out, attendance tracking, and timesheet management. It also includes document management, workflow management, role-based permissions, reporting and analytics, and real-time notifications.

Getting Started and Support

### What training and onboarding options does Twikkie offer?

Twikkie provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning.

Getting Started and Support

### What customer support options does Twikkie offer?

Twikkie provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels outline the available support paths for users seeking assistance.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Leave Tracking

4.2 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Manage and track employee attendance

Approval Process Control

4.3 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Self Service Portal

4.3 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Access Controls/Permissions

3.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Mobile Access

3.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Audit Trail

3.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Twikkie 117 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Set rules for access to expire based on fixed dates, time elapsed, number of views, number of downloads etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Record and edit recorded audio and/or video

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Record employee's benefit plans and selections throughout career progression

Facial or other physical recognition to confirm identity

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

Track employees' arrival and departure timings for payroll purposes

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Makes changes to document features such as text, fonts, formatting, etc.

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Digital forms that are shared and accessed online

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Assign working shifts or tasks to employees based on their availability

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Convert files to a different format

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Track employee time off under the family and medical leave act (FMLA)

Search for specific words or phrases within a document or database

Use AI to generate content in the form of text, images, videos, etc.

Allows employees to set and manage work or career related goals

Managing service requests, incidents, IT issues & support with a ticketing system

Automates core HR functions such as talent management, employee evaluation and learning management

Create, share, and manage the distribution of job descriptions/duties

Predict labor requirements based on past and present data/trends

Facilitate training materials that help employees grow and progress in their positions

Manage and track employee attendance

Retrieval of embedded metadata that is present within a file

Access software remotely via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Allow users to create, edit, and sort multiple notes

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee

Tools to facilitate the production of information and promote efficiency

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Managing and trading shift details between employees

Track and manage sick leave time

Allow users to access multiple services after entering their login credentials once

Track employee skills, competencies, training & qualifications

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Planning, tracking and developing internal talent for future key position filling

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

A digital list of items that need to be completed

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Utilize third party services to cover unforeseen labor needs

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

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Features

3.8 (15)

3.8

Based on 15 reviews

## Pricing

Value for money

3.7 (15)

### Starting price

Free trial available

Value for money

3.7 (15)

3.7

Based on 15 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (15)

3.7

Based on 15 reviews

## User reviews

Overall rating

3.7

Based on 15 reviews

Filter by rating

5(2)

4(6)

3(7)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EO

Esan O.

Sales RRT

Alternative Dispute Resolution

### "I’m satisfied with Twikkie"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

June 18, 2026

It’s actually cool. Compared to the one we were using before, it’s easy to navigate better. And I can also use my phone to log in instead of laptop.

Pros

It’s easy to navigate Helps me to know the number of hours I have worked in a week. Help me to know the birthday of my colleague compared to before..

Cons

Sometimes when I’m still working late it, it log me out itself instead of waiting to for me to do that myself l

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marcella C.

Calendar Manager

Hospitality

### "Concise, clear and perfectly sums up my experience."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

June 18, 2026

Pros

Incredible features with an all-in-one simplicity, Performance , connection and focus on people's wellbeing.

Cons

Network errors are frequent to the point of being exhausting. It prevents multiple active sessions for security, which makes it difficult to switch devices without logging out first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RO

Rita O.

Customer Relationship Management

Real Estate

### "Time tracking improvement"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 17, 2026

My overall experience with Twikkie has been positive. It is a useful platform that supports efficient time tracking and helps simplify workplace attendance management. With some improvements the navigation, would be better.

Pros

I liked the simple clock-in and clock-out system, which made tracking work hours convenient and efficient.

Cons

The navigation could be improved to make the platform more intuitive and user-friendly. A more streamlined layout would make it easier to access features quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Florence A.

Customer support manager

Real Estate

### "My twikie review "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 17, 2026

My overall experience with twikie has been nice. The constant need for time clocked in and clocked out is nice.

Pros

I like the new Interface of the twikie application. I also like it because we can edit the time before we submitted even in this new one.

Cons

Maybe because it's new, the time sheet area is abit confusing to use and also is there a way to edit the weekly sheet even though we have submitted before it approved? And also edit our details

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GO

Gift O.

Team lead

Hospitality

### "Ease of use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

June 17, 2026

Its been good so far. I am able to clock in and out .Schedule my leave and all . Upload documents ,see other staff birthdays

Pros

Its easy to use and navigate . I also love the fact that it captures and track all your work,leave etc

Cons

The fact that i cannot see other people total work hours . For example ,my team members and i would also like to see my total work hours for a month,a year

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GY

Gloria Y.

Sales Executive

Real Estate

### "Work made easy with twikkie "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

June 16, 2026

Twikkie makes clocking in and out easy and I can edit my work time and I can communicate directly with the HR easily

Pros

What I like most about twikkie is the time management, making me keep track of my work time and hour

Cons

What I like least about twikkie is the fact I can't delete any unwanted documents that I mistaken upload

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

Charles N.

Security

Law Practice

### "We can do better."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 26, 2025

The experience has been good so far. But i think there should be a space for overtime, we have staffs who work overtime.

Pros

The simplicity is the key for me. The app is very easy to navigate. Another one is the automatic sign out.

Cons

For not having space for overtime. when developing something for an organization to use as a clock in device, there suppose to a space for overtime.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 20, 2025

Thank you for sharing your feedback and for noting the simplicity and ease of navigation in the app. On the point about overtime, the system is designed to follow the policies configured by each organisation’s system administrator. In this case, your company’s policy does not allow overtime entry, so the app reflects that setup. If overtime tracking becomes a requirement in the future, it would need to be enabled or revised by your system admin in line with company policy. We’re pleased to hear your overall experience has been positive, and we’ll continue ensuring the app remains simple and reliable for everyday use.

IC

Ikemefuna C.

Operations Manager

Security and Investigations

### "Talent Management/Workspace Software Review."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 19, 2025

Twikkie is data friendly and easy to operate. However, I am having challenges logging out at close of work and signing in from a different system while still signed in in another system.

Pros

Twikkie is data friendly, easy to operate, self-explanatory. it is recommended for better HR experience.

Cons

Twikkie does not allow one to log in from multiple system without first logging out from one. Twikkie does not create room for overtime work hours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2025

Thank you for the kind words and for sharing your experience. Twikkie is designed with data security in mind, which is why we don’t allow multiple active sessions at the same time. This helps protect sensitive information. Regarding overtime tracking, the setup depends on how your company has configured the attendance template. Twikkie allows flexibility so each organisation can customise features to match their own policies. We appreciate your feedback and are glad Twikkie is adding value to your HR experience.

TE

Tolulope E.

Head of Finance and Accounts

Security and Investigations

### "Twikkie Valuation "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 18, 2025

Good and there still room for development on version and other feature as contained therein. Adding more features for meet the developing environment.

Pros

Everything so far activated. Everyone on activated can appreciate and learn from others work at a faster rate.

Cons

Data safety and easiness of access. Ability to integrate departmental function and to become a global function.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2025

Thank you for sharing your feedback and for recognising the benefits of what's currently active. We're glad to hear that the platform is helping teams learn and collaborate more efficiently. On the point about data safety, we want to reassure you that Twikkie includes several layers of protection. These include company-defined role-based access, data encryption, and audit logs to ensure secure and controlled access. We understand that clarity around these safeguards is important, and we’ll work on making that more visible within the platform. We're also continuing to release new modules and features to support evolving organisational needs, including better integration across departments and a more unified experience. Thanks again for the insights — your input helps shape the future of Twikkie.

AO

Abiola O.

Business Development

Security and Investigations

### "Twikkie Performance"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 18, 2025

The application provides average satisfaction and serves as an effective Human Resource management tool.

Pros

User interface is very simple and easy to use. The navigation is also very easy to understand and comprehend

Cons

I have to enter my password every time. I tried to save my password by clicking remember me but it has never worked

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2025

Thank you for your feedback. We're really pleased to hear that you find the interface simple and easy to navigate. Ease of use is something we care deeply about. We’re sorry to hear about the issue with the "Remember Me" function not working as expected. This isn’t the experience we want for you, and we’ll pass this on to our technical team to investigate further. We appreciate you highlighting that Twikkie is serving its purpose as a reliable HR tool. We're committed to improving satisfaction and experience with every update, so your feedback is truly valuable.

MA

Motunrayo A.

Operations officer

Security and Investigations

### "Efficient but room for improvement "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 18, 2025

The app is easy to navigate, and I appreciate how it keeps a digital record of my activities. It reduces the stress of manual reporting and gives more control over my schedule.

Pros

The app is user-friendly and easy to navigate, I can easily clock in and out, and accessing the leave application section is straightforward.

Cons

It sometimes log me out unexpectedly, and the biometric login doesn't work, also the app could do better with real-time notifications. For instance, alerts when leave is approved, or reminders to clock out or clock in. There should also be a way to chat with the HR directly inside the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2025

Thank you for your thoughtful review. We're glad to hear that you're finding the app easy to navigate and that features like clocking in and leave requests are working well for you. It’s great to know that having a digital record is helping reduce the stress of manual reporting. Regarding the unexpected logouts, what you’re experiencing is actually a feature called enforced logout. This is set by your company as a security measure and also helps improve performance by keeping the app synced with our server. I’ve asked the team to extend training to all users, not just company admins, so everyone is fully aware of how the system works. On the biometric login and real-time notifications, we’ll take another look to ensure these features work more reliably across all devices. We're also working on bringing TwikCollab, which includes a chat feature, to the mobile app—so soon, you’ll be able to communicate directly with HR right from your phone. Thanks again for your feedback.

MM

Mumini M.

Security Operations

Security and Investigations

### "Twikkie is an interesting and convenient interface and if utilized at optimum makes daily activities and documentation more easier"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 18, 2025

My experience has been Interesting but needs some areas for improvement to enable users maximize the benefits of the App.

Pros

I like Twikkie because it is very convenient to use and affords the means to clock in from anywhere and anytime with ease.

Cons

Network error issue. Most times I experience difficulty clocking in and clocking out which makes it discouraging some times as I would have to resort to using the Staff attendance at the gate house.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2025

Thank you for your feedback. We’re really pleased to hear that you find Twikkie convenient and that the flexibility to clock in from anywhere has been helpful. We’re sorry about the network issues you’ve experienced while clocking in and out. That can certainly be frustrating. While Twikkie is built to work well across different locations, the app does rely on stable internet connectivity. We’re continuously working on optimising performance, especially in areas with weaker signals, and your feedback helps us prioritise that. We appreciate your point about improving the experience so users can fully benefit from the app. We're committed to making Twikkie better with each update, and your insight plays an important part in that journey.

CA

chinaemerem A.

Front end Engineer

Human Resources

### "My experience with twikkie"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 7, 2025

Pros

I really appreciate how intuitive and user-friendly the app is. It makes navigating features and getting things done feel effortless. The design is clean

Cons

While the app is overall very helpful, there are a few areas that could be more intuitive. Sometimes it takes a bit of extra time to find certain features or complete specific tasks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2025

Thank you for the kind words. We’re really glad to hear that you find the app intuitive and easy to use, and that the clean design is working well for you. We appreciate your feedback about areas that could be more intuitive. We're always looking for ways to streamline navigation and reduce the time it takes to complete tasks. Your comments help us identify where improvements can be made, and we’ll definitely take them into account as we continue to enhance the user experience. Thanks again for sharing your thoughts — your input makes a real difference.

CD

Chibby D.

Creative Director

Apparel & Fashion

### "Efficient Time Tracking Made Easy with Twikkie"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2025

I've had a positive experience using Twikkie, particularly appreciating its intuitive timesheet feature. It makes tracking work hours seamless and efficient, helping to improve accountability and time management across the team. The platform is user-friendly and has added real value to our HR processes.

Pros

I like the timesheet feature as it helps me track staff resumption and closing time accurately even when i'm abroad.

Cons

Can't think of anything i don't like about it. It's a onestop shop for HR and very useful for any organisation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Thank you so much, Chibby, for your thoughtful review and kind words. We’re really glad to hear that Twikkie’s timesheet feature is helping you track your team’s hours so smoothly, even when you’re away. It’s great to know it’s making a real difference in how you manage time and accountability. We’re especially pleased that you find the platform intuitive and valuable to your HR processes. That’s exactly what we’re aiming for. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out. Thanks again for being part of the Twikkie community.

TO

Temidayo O.

Head, Human Resources and Admin

Security and Investigations

### "An efficient platform, need improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 30, 2025

My experience with the platform has been positive and impactful. It has significantly improved the way we manage attendance and monitor staff absences. The system has brought more structure, accuracy, and visibility to our workforce management process.

Pros

The platform is friendly, interactive and well organized. Also the freedom to create roles and assign access as needed

Cons

Great overall experience, but some staff still can’t clock out after clocking in, and resolution has been slow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 1, 2025

Thank you for your review, Temidayo. We truly appreciate your kind words and continued support. We’re glad to hear Twikkie has brought more structure and visibility to your attendance and absence processes. Regarding the mobile clock-out issue, we understand how frustrating this can be. It appears to be related to specific devices with known firmware limitations. While this is sometimes outside our control, our technical team is actively working on a solution and treating it as a priority. An improved version of the Twikkie mobile app will be released shortly, with enhanced performance and broader device compatibility. In the meantime, our team is in touch and committed to supporting you through the issue. Thank you again for your trust and feedback. It helps us continue to improve.

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