# Laivly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Laivly Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/251949/Laivly/pricing

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# 

 Laivly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Laivly

## What is Laivly?

Laivly’s platform combines the best, most effective large AI models and enables you to teach Sidd to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction. And do it all safely, quickly, and with total control. Laivly solves the challenge of implementing rapidly evolving technology for contact centers and customer care programs with Sidd Studio, an intuitive command center; Sidd Duo, the industry-leading agent assistant; and Sidd Solo, an autonomous AI agent. Led by a team of established contact center experts, Laivly grew out of the unique needs and challenges of customer service programs. With a focus on ethics in AI and the agent experience, Laivly works to improve customer service across all industries. Laivly is a privately held company based in Winnipeg, Canada.

## What is Laivly used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Note-Taking](https://www.capterra.com/note-taking-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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for pricing

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Laivly

0.0

VS.

[5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (262)

Value For Money

0.0 (0)

Value For Money

5.0 (218)

Customer Service

0.0 (0)

Customer Service

5.0 (226)

## Laivly alternatives

[Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Starting price

$75.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/179417/Genesys-Cloud/)

[inconnect](https://www.capterra.com/p/164772/OmniChannel/)

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Starting price

$1.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/164772/OmniChannel/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

[ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

[4.4 (151)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Automatic Transcription

Use AI to convert voice into text automatically

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer History

Access previous interactions or concerns to maintain customer relationships

Laivly 26 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Use AI to convert voice into text automatically

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access previous interactions or concerns to maintain customer relationships

Designed for contact centers.

Intended to be used by online stores

Use AI to generate content in the form of text, images, videos, etc.

Track interaction history by documenting conversations for contacts

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Allow users to create, edit, and sort multiple notes

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Train your system to interpret and transcribe voice messages

Allow customers/users to submit support queries and service requests

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

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## Pricing

### Starting price

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for pricing

Free trial  
not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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