# Salesbook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Salesbook the right Sales Enablement solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/251965/Salesbook/reviews --- Salesbook 4.9 (15) [View alternatives](https://www.capterra.com/p/251965/Salesbook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Salesbook Ease of use 4.9 Customer Service 4.7 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jakub N. IT Project Manager Insurance Used the software for: 2+ years ### "Excellent Solution with Outstanding Support" July 29, 2025 5.0 We are extremely satisfied with Salesbook’s services. Their support team is always very fast and excellent in resolving any issues or questions we have. Thanks to Salesbook, our sales processes are more efficient and our recruitment pipeline is much easier to manage. I can confidently recommend Salesbook Pros What I liked most about Salesbook is how simple and intuitive their tools are to use. It makes managing sales effortless. The system is very user-friendly, yet powerful enough to cover all our needs. Cons Honestly, there’s very little to dislike. If anything.. :)I would like to see even more integrations in the future, but the current features already work perfectly for us. Review Source PK Piotr K. Analytics Wholesale Used the software for: 1-2 years ### "Useful and professional CRM tool for better sales management" June 3, 2026 5.0 Overall, Salesbook is a very useful and professional CRM tool. It helps us save time, manage clients better, improve communication, and work in a more structured way. Pros I like that Salesbook helps organize the entire sales process, keeps everything in one place, and makes daily work with clients much easier. Cons Some changes or updates can take a little longer than expected, but overall it does not significantly affect the usefulness of the platform. Switched from [Csmart CPQ](https://www.capterra.com/p/10019699/Csmart-CPQ/) CSMART was lagged and be annoying really Review Source DW Dominika W. Business developer and process manager Automotive Used the software for: 6-12 months ### "Salesbook review" May 28, 2026 4.0 Generally okay. There were a lot of calls at first due to the implementation. Then the contact wasn't that great but we still have to make changes sometime (we implemented that 6 months ago). Pros Easy to use and implement something new. You don't need to put a lot of effort to export data. They also have kinda good customer support. Cons Not really good to make your own reports, you have to export data and then change them (not with all of requirements, just ours). With complicated process (like ours) not really user-friendly. A lot of coworkers had issues with this. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) A lot of data, wanted quicker reports and implement electronic signatures. Review Source AS Adrian S. Product Manager Renewables & Environment Used the software for: 2+ years ### "Flexible CRM with Excellent Customer Support" May 28, 2026 5.0 Our overall experience with Salesbook has been very positive. The system supports our sales activities effectively and gives us the flexibility we need in everyday work. A big advantage is the cooperation with the account manager — always professional, engaged, and knowledgeable about the industry. Communication is smooth, support is fast, and the team truly cares about customer needs. Pros What I liked most about Salesbook is its flexibility and modern approach to sales processes. The CRM is intuitive, easy to adapt to different business needs, and helps organize customer communication efficiently. I also appreciate the continuous development of the platform and the responsiveness of the support team. Cons Some advanced features require a bit of time to fully learn and configure at the beginning, especially for new users. However, the onboarding support makes the process much easier. Review Source Rozaliia B. Project Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Supportive and Positive Work Experience" July 23, 2025 5.0 My overall experience has been very positive. Salesbook is a professional, reliable tool that helped me achieve my goals more effectively. I always felt well taken care of thanks to their outstanding customer support. Pros I really appreciate the support provided by the team. Their responsiveness and willingness to help made a big difference in my work experience. Cons There’s very little to complain about. Occasionally, I needed more time to get used to some features, but the support team helped me every step of the way. Review Source HB Hubert B. Director Consumer Goods Used the software for: 2+ years ### "Salesbook - " July 25, 2025 5.0 "We have been using Salesbook for over 5 years, and it has become our main system for managing and evaluating the work of our sales team. It provides in-depth analytics, supports data-driven decision-making, and helps us maintain a high level of efficiency and transparency across our sales processes. Salesbook is a key tool in our daily operations and continues to evolve to meet our growing needs." Pros What I like most about salesbook is the possibility of modification and reports from the application Cons The areas that still need improvement in the Salesbook CRM system are the performance of the back office and the speed of the reporting database Review Source PW Paula W. Customer Service Specialist Real Estate Used the software for: 1-2 years ### "Reliable and Easy-to-Use Sales Tool" July 28, 2025 5.0 My overall experience with Salesbook has been very positive. The platform is user-friendly, adaptable to our needs, and makes managing sales much easier. Support is responsive, and improvements are implemented quickly. It’s a reliable tool that really helps in everyday work. Pros What I like most about Salesbook is how easily it can be customized to fit our processes. Any feedback or issues we report are handled quickly and efficiently. Big plus for the intuitive interface and great technical support. Cons Occasionally, some advanced features require a bit of a learning curve. It would also be helpful to have more in-app guidance for new users. Review Source VR Verified Reviewer Specialist Renewables & Environment Used the software for: 2+ years ### "Pretty good " November 9, 2023 5.0 Pros Plates that can be moved in database, how data is presented, Cons its a littlebit slow, exported raports are downloaded slowly. Review Source VR Verified Reviewer Marketing Specialist Online Media Used the software for: 6-12 months ### "Great tool if you want to control a whole sales process " November 21, 2022 5.0 Pros The implementation of Salesbook in my company went very smoothly. As a result, we now save a lot of time, and salespeople can get on with building relationships with customers instead of filling in Excel tables. It is also very convenient that Salesbook can also be used during online meetings. CRM works very well. Cons There is no Android version but I can always use a browser version, so it is not a problem. Review Source PW Piotr W. Deputy Director Sales Department Insurance Used the software for: 6-12 months ### "Salesbook review" January 16, 2023 5.0 Efficient setup and helpful implementation team. Pros Very smooth integration with an external CRM system. A very good technical tool that automatically sends data to the CRM. Cons Hard to say. Everything works as expected. Review Source JT Justyna T. Administrative Specialist Renewables & Environment Used the software for: 2+ years ### "Salesbook - an irreplaceable tool" November 18, 2022 5.0 Pros Salesbook has forever changed my approach to sales automation. Thanks to the tablet app, I stopped wasting a lot of time pointlessly entering data after a meeting into the CRM system. Everything automatically saves in it, and I can go to the next meeting with peace of mind. The module with reports allows me to analyze activities and draw conclusions. This allows us to exchange information in the sales department about what works best in the sales process. I recommend Salesbook to any company that deals with sales, because I can't imagine going back to filling out Excel and wasting time. Cons At this point in the use of the application, I do not see any downsides to the app. Review Source AF Adrian F. Technical Director Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Overwiew of Salesbook" March 21, 2023 5.0 Pros Salesbook is really easy to use, it helps us alot. CRM is great overall, now we do have everything in one place. Cons I don't think there's something I don't like about it. Review Source PT Patrycja T. CEO Environmental Services Used the software for: 2+ years ### "Generally is OK" March 21, 2023 5.0 Pros This is some kind of support which is easy for learn Cons I think taht the prices should be better. Reason for choosing Salesbook Because it was good product in that time Review Source PW Przemysław W. customer acquisition specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "One of the best in Poland." March 21, 2023 5.0 To sum up, I love Salesbook, it's the best CRM I've ever used. Pros Simplicity and transparency, Salesbook is very easy to use and after an hour I was able to do a lot in this system. Cons Generating reports. sometimes you have to work hard to generate sales reports. Review Source PS Pawel S. Kierownik dzialu technicznego Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Awesome CRM" December 13, 2023 5.0 Pros The salesbook is simple, clear and pleasant to use Cons I like everything, it's hard to point out any defects. 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