---
title: "MediOffice Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MediOffice Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/252045/MediOffice/"
page_type: "product"
language: "en"
---

# 

 MediOffice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MediOffice

## What is MediOffice?

MediOffice is next-generation medical practice management software. It's fully cloud based so no installation is required, there are no upfront costs and no lengthy contracts. Just simple two factor authentication enabling you to use the software on any device at any time. MediOffice is packed full of features that will save you time and money to transform your practice. Features include built-in dictation transcription, a patient portal and automated patient review requests.

## What is MediOffice used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)

Top alternative

Featured

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

£119

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Medical Practice Management / 2025

Do you work for MediOffice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.medioffice.co.uk&name=MediOffice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MediOffice

4.7 (53)

VS.

[4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

£119

Per User, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (53)

Ease Of Use

4.6 (647)

Value For Money

4.8 (42)

Value For Money

4.7 (587)

Customer Service

4.9 (52)

Customer Service

4.8 (614)

## MediOffice alternatives

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (647)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140062/Pabau-CRM/)

[ModMed](https://www.capterra.com/p/124590/EMA/)

[4.4 (369)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/124590/EMA/)

[Practice Better](https://www.capterra.com/p/159263/Better/)

[4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159263/Better/)

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

[View all alternatives](https://www.capterra.com/p/252045/MediOffice/alternatives/)

## FAQs about MediOffice

Overview

### Which roles and teams benefit most from MediOffice?

MediOffice is most used by private practice administrators, practice managers, and medical secretaries who coordinate scheduling, patient records, and day-to-day clinic operations. Consultants and surgeons rely on it to manage private practice workflows, while directors, finance staff, and business managers use it for billing oversight, accounts, and operational visibility.

Answer based on 53 reviews

Overview

### What company size and industries is MediOffice built for?

MediOffice is built for small healthcare organizations, with 100% of reviewers from small businesses and 43% in hospital and health care. It also serves medical practices at 40% and health, wellness and fitness organizations at 9%, primarily for medical consultants, clinics, clinicians, and medical practice management.

Answer based on 53 reviews

Features and Usability

### What are the key features of MediOffice?

MediOffice includes core practice management features like patient records management, appointment scheduling, invoicing, and patient payments, plus differentiators such as dictation and transcription, automated reminders, and a patient portal. Reviewers also highlight task management, document templates, and clear financial reporting for billing and payment tracking.

Answer based on 25 reviews

Overview

### What features does MediOffice offer for private practices?

MediOffice offers an easy-to-use set of practice management features for scheduling, billing, tasks, dictation, templates, and patient communication. Many private clinics value the customization, patient portal, and financial tools, though some teams say more advanced setups take time to configure and learn fully.

Answer based on 25 reviews

Integrations

### Which third-party tools and platforms does MediOffice integrate with?

MediOffice integrates with 5 third-party tools and platforms, including Stripe for payments and Vectera for virtual consults. Its catalog also lists Coherent, Digital Pharmacist, and Doctify, giving it coverage across payment processing, telehealth, and patient communication workflows.

Answer based on 9 reviews

Getting Started and Support

### What training and onboarding options does MediOffice offer?

MediOffice provides in person training, live online sessions, webinars, documentation, and videos to support team setup. In person and live online formats allow guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced product information.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does MediOffice offer?

MediOffice offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe the team as responsive and helpful, with questions answered promptly and effectively. Support is often noted as easy to reach, though a few comments focus more on general communication than on detailed troubleshooting.

Answer based on 6 reviews

Features and Usability

### How well does MediOffice handle patient management?

MediOffice keeps patient records, appointments, letters, reminders, payments, and communications in one place for day-to-day practice management. Many consultants and admin teams find the diary, portal, and document access clear and efficient, though some mention portal usability, diary views, email filing, and certain integrations need improvement.

Answer based on 25 reviews

Features and Usability

### How good is MediOffice for dictation and transcription?

MediOffice supports built-in dictation and transcription that helps consultants and admin staff produce clinic letters faster. Many practices find it easy to use and time-saving within daily workflows, though some teams want a better dictation interface, stronger medical voice recognition, pedal support, and continued improvement to transcription tools.

Answer based on 14 reviews

## Features

AI summary

Based on 2,031 Medical Practice Management reviews

Capterra reviewers point to these as the top priorities when choosing medical practice management software:

-   **Patient Records Management** (**60%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Medical Billing** (**58%**)

MediOffice supports all three features buyers rate most highly: **Patient Records Management**, **Appointment Management**, and **Medical Billing**. Together, these capabilities help practices keep patient information organized, manage scheduling efficiently, and handle billing accurately, allowing teams to improve daily operations and deliver more consistent patient care.

Patient Records Management

4.6 (42)

66.67% of 42 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Management

4.7 (19)

78.95% of 19 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Medical Billing

4.8 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Charting

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Scheduling

4.3 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Physician Scheduling

4.3 (11)

27.27% of 11 reviewers that rated this feature as important or highly important

Manage physician availability and schedules

MediOffice 95 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bill Payment: Complete outstanding payments
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Broadcast Messaging: Notify large groups of people simultaneously about important updates.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Care Summaries: Electronic patient health records
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- EMR/EHR: Create and securely store digital patient records
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- Forms Management: Store, manage and track all forms in a centralized location
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Health Record Access: Gaining access to confidential health documents and information
- Historical Reporting: Information, data and reports that are being tracked over time
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Medical Billing: Manage billing and payments for a healthcare provider
- Medication History: Access to patient medication history data
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multiple Appointment Types: The ability to choose between different appointments in a selection.
- No-Show Tracking: Track and monitor patient no-show rates
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Online Scheduling: Track and organize online shifts
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Education: Educational and medical resources that are delivered to patients online
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Room Scheduling: Reserving a room for meeting in an office or co-working space
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Messaging: Exchange messages in a secure and encrypted manner
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Video Conferencing: Connect with meeting participants remotely over video
- Video Consultations: Speaking to a doctor or healthcare professional using online video tools
- Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.
- Wait List Management: Record, update and manage waiting lists
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (53)

4.6

Based on 53 reviews

## Pricing

Value for money

4.8 (42)

Free Trial

Basic

£119.00

Per User,Per Month

Value for money

4.8 (42)

4.8

Based on 42 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Vectera](https://www.capterra.com/p/176498/Vectera/)[

Coherent](https://www.capterra.com/p/135073/Coherent/)[

Digital Pharmacist](https://www.capterra.com/p/199790/Digital-Pharmacist/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (52)

4.9

Based on 52 reviews

## User reviews

Overall rating

4.7

Based on 53 reviews

Filter by rating

5(38)

4(15)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MB

Maggie B.

PA

Medical Practice

### "My experience with MediOffice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2026

The initial start up inputting all the business information, documents, codes etc was time consuming, but once it was up and running, can just click way through letters, appts, invoicing and admin is much quicker now, so pleased with that as have a busy practice.

Pros

Customer support. appreciate that MO helps with sending out appt reminders, and unsettled invoices reminders automatically once set up. That is saving me time. I like the way I can invoice from multiple areas, especially when remitting as we send out invoices in advance.

Cons

It is a bit 'black and white' in the way it functions but have adjusted to that. The diary is a bit clunky in that a month view with individual clinics showing is not available and you have to click on a day to see what is happening - you cant see where a clinic is without clicking further.

Switched from

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

Our version of DGL was so slow and customer support wasnt interested in sorting anything out, so needed something that was going to be workable and fast.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 18, 2026

Many thanks for your kind review - we're delighted you are pleased with MediOffice and it saves you time. Regarding the clinic diary view - the number of lists visible in the diary at any one time depends on your screen width. With a common modern 27" wide screen users can see up to 12 lists which for most consultants would cover an entire month. I will ask our support to get in touch with you to go through your diary view settings.

GB

Gavin B.

Consultant Surgeon

Health, Wellness and Fitness

### "Excellent."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 17, 2025

Very positive..

Pros

Very user friendly. Great support from \[sensitive content hidden\]..

Cons

Does not integrate with external hospital portals (eg. HMS2 at Spire and Ultragenda at Circle) .....

Switched from

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

Cost and usability..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

Barry F.

Consultant

Medical Practice

### "Medioffice review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 16, 2025

Wish I had moved to Medioffice years ago. Unfortunately the advertising doesn’t explain how good it really is.

Pros

Very intuitive. Has streamlined my practice. No physical notes to carry. Has everything at my fingertips including scan reports I don’t use all the features but I might if I was starting again.

Cons

The browser back button logs me out. Which is a bit of a pain as you then have to login all over again

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2025

Thank you for your kind review. We understand your frustration with the browser back button, however in order for us to ensure the security of your data this is not something we are able to offer. There is however a "back button" function within MediOffice and we will be in touch shortly to show you this.

EK

Emma K.

PA

Medical Practice

### "Medioffice Making Private Practice Easy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2025

Medioffice are extremely prompt in responding to any queries you have about the system. Setup runs extremely smoothly and the team are very helpful

Pros

Very easy to use. The system allows you to run the private medical practice for a specialist very efficiently.

Cons

Patients sometimes find it hard to use the portal but 80 - 90 % find it easy. When sending information to GP's just needs to be more aware of patient confidentiality and making it easy for the GP's to open documentation that we send.

Switched from

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

More up to date system for ease of work flow

Alternatives considered

[Carebit](https://www.capterra.com/p/10025742/Carebit/)

Reasons for choosing MediOffice

I have worked with both and I find Medioffice more user friendly

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 16, 2025

Thank you for your kind review - we're delighted MediOffice helps you to run your practice efficiently. We will pass on your positive feedback to our support team regarding their response times. Many thanks again.

NH

NEIL H.

Surgeon

Hospital & Health Care

### "Review of medioffice practice manager software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 16, 2025

I'm very pleased that I switched to MediOffice

Pros

Medioofice is very intuitive and user-friendly

Cons

The Medioofice mobile phone app can be a bit slow

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 18, 2025

Many thanks for your excellent review. We are pleased that you decided to switch to MediOffice and are delighted to hear that our software is working so well for you.

KB

Kaajal B.

Consultant

Medical Practice

### "MediOffice review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

March 7, 2025

Really positive, great support team, easy to see invoices

Pros

Easy to navigate, ability to e mail patients, clear diary

Cons

Lack of autosave! Slightly outdated layout appearance

Switched from

[Semble](https://www.capterra.com/p/181314/Semble/)

Moving from a clinic that provided Semble

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 18, 2025

Hi Kaajal, many thanks for taking the time to leave us such a positive review. You may also like to know that our word processor does have an auto-save although for a number of reasons, this is set to autosave every 5 minutes. In addition, in our latest update, which has now gone live, there is a new quick save option at the top right of the screen. I hope that this helps, but of course should you need any help or support with any of these functions please contact our Support Team at support@medioffice.co.uk or by calling 01403 331676.

SS

Seb S.

Surgeon

Health, Wellness and Fitness

### "MediOffice review "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2025

I have recommended it to my colleagues as user friendly, but simpler and less expensive than other similar products on the market.

Pros

Easy navigation of patient documents, even on phone. Operation notes are prepopulated using ‘forms’.

Cons

The NHS computer internet is so slow the connection drops out regularly, and I have to log back in after every patient.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 17, 2025

Many thanks for your excellent review Seb. We're delighted to hear that you're enjoying using MediOffice and we're grateful to you for recommending us to your friends and colleagues.

AN

Angela N.

Medical Secretary

Medical Practice

### "Medioffice - An honest review from a very happy secretary"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2024

The overall experience from moving over from DGL to now being 6 months into using Medioffice daily, is that my ability to perform my role has been enhanced dramatically. And the support given when you need help is crazy good. The support team are so responsive and happy to assist with anything you require. I have yet to be stuck waiting to do something, they are so rapid at getting back to you and I've never even had to wait to speak to someone when I call, which anyone using other medical admin systems will know the pain of only too well. Its been a trouble free and very positive experience from start to finish and I could not recommend them highly enough.

Pros

The system is so easy to use, everything you need to access is only ever one click away. Navigation is super simple, everything you need to do is made uncomplicated and straightforward, and the invoicing is SO easy it makes the process hugely quicker than previously. And the letters are so straightforward to compose and send. Tasks are fantastic, all visible on one screen. The layout is so user friendly. Its almost like a medical secretary designed it!! And the ongoing support and help from them is incredible, no more lengthy waits on hold for someone from IT to answer the phone....problems are solved in minutes, not days! Oh and the phone app is great as well!

Cons

Genuinely can't think of one! And if I did think of one they have a process where you mention it to them and then suddenly its addressed in the next update and what you thought might be handy becomes available! A real life 'your wish is our command' scenario!!

Switched from

[DGL Practice Manager](https://www.capterra.com/p/147891/DGL-Practice-Manager/)

An outdated system that was never fit for purpose and the support was appalling. Problems not addressed or resolved, system never did what you needed it to do.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 13, 2024

Thank you for your fantastic review - our aim is to provide the highest quality of customer service and it sounds like we are succeeding which is great to hear.

JS

Joyti S.

Consultant, Hip, Knee and Sports Surgeon

Hospital & Health Care

### "Medioffice feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2024

A very reliable system that continually updates and takes on board feedback to continuingly enhance the user experience.

Pros

There are three main aspects our group Total Orthopaedics moved to Medioffice: Firstly, the price point is very competitive. We have half our monthly outlay. Secondly, the database is very customisable to our specific needs Thirdly, the support is excellent with a very quick resolution of any issues

Cons

There is not too much to dislike, but one of the issues we have had is ability to task third parties by email without giving them access to the database

Switched from

[Meddbase](https://www.capterra.com/p/72355/Med-DBase/)

Price point was the main reason. Secondly they charge for every user

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 12, 2024

Thank you Mr Saksena for your excellent review, it is much appreciated and we are delighted you are happy with MediOffice. One area that's always been important to us is to ensure only consultants pay for the system and we provide unlimited support users at no additional cost - we're pleased you're benefitting from this cost saving.

RS

Renata S.

Private Practice Administrator

Accounting

### "Great Consultant Invoicing System "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 27, 2024

Medioffice is an excellent tool for consultants and admin staff, making invoicing and payment tracking easier and more organized.

Pros

Highly efficient for medical consultants and admin staff. Supports EDI for insurance billing. Reduces manual data entry with automation features. Provides comprehensive financial insights through reporting.

Cons

Occasional challenges with insurance payment tracking, which may need external follow-ups

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/252045/MediOffice/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Pabau vs MediOffice](https://www.capterra.com/compare/140062-252045/Pabau-CRM-vs-MediOffice)