--- title: "Blackbaud Tuition Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blackbaud Tuition Management Software - reviews, pricing plans, popular comparisons to other Accounts Receivable products and more." source_url: "https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/" page_type: "product" language: "en" --- # Blackbaud Tuition Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Blackbaud Tuition Management ## What is Blackbaud Tuition Management? Blackbaud Tuition Management helps you streamline tuition collection and reduce delinquencies, so you can boost tuition revenue and manage cashflow more effectively. The solution goes beyond tuition collection to consolidate your billing and payments into a single subledger that can easily export to your general ledger. Digital invoices, automated reminders and a modern payment portal help improve your financial relationship with your families, leading to higher satisfaction and retention rates. ## What is Blackbaud Tuition Management used for? [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[School Accounting](https://www.capterra.com/school-accounting-software/) Overall rating Based on 25 user reviews Reviews sentiment Positive 88% Neutral 8% Negative 4% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Blackbaud Tuition Management alternatives Highest Rated [4.4 (3,316)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (623)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.3 (714)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (2,058)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/alternatives/) ## FAQs about Blackbaud Tuition Management Overview ### Which roles and teams benefit most from Blackbaud Tuition Management? Blackbaud Tuition Management is most used by business office staff, accounts receivable teams, and finance leaders at schools. Business managers and administrative coordinators use it to manage billing, payment plans, and family accounts, while controllers, finance directors, and tuition administrators rely on it for cash-flow visibility, collections, reporting, and financial aid coordination. Answer based on 25 reviews Overview ### What company size and industries is Blackbaud Tuition Management built for? Blackbaud Tuition Management is built primarily for small businesses, which make up 80% of reviewers, and for Education Management organizations at 84%. It also serves midsize businesses at 20%, with smaller adoption in Accounting at 8% and Primary/Secondary Education at 4%, mainly for accounts receivable. Answer based on 25 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Blackbaud Tuition Management? Blackbaud Tuition Management offers tuition management, billing and invoicing, fee management, and accounts receivable for schools and higher education. It also includes ACH payment processing, online payments, electronic payments, refund management, reminders, communication management, document management, and financial management features such as general ledger and financial analysis. Integrations ### Which third-party tools and platforms does Blackbaud Tuition Management integrate with? Blackbaud Tuition Management connects natively to Blackbaud Enrollment Management System, Blackbaud Financial Aid Management, and Blackbaud Financial Edge NXT. These integrations cover enrollment, financial aid, and accounting workflows, giving schools a connected set of Blackbaud tools for tuition operations. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Blackbaud Tuition Management offer? Blackbaud Tuition Management provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Blackbaud Tuition Management offer? Blackbaud Tuition Management provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users report mixed support experiences: some note general ledger mapping help and personal service, while others say fixes can take too long and staff guidance on billing and technical issues can be inconsistent. Answer based on 4 reviews ## Features Billing & Invoicing 4.2 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Statements 3.4 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Reports that show customers their invoices, payments, and balance on the account Receivables Ledger 4.3 (11) 81.82% of 11 reviewers that rated this feature as important or highly important A list of customers and their payments due updated on a monthly basis General Ledger 3.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions For Schools 3.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Designed to be used by kindergarten, primary, middle, and senior secondary schools. Fee Management 3.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Track collected or paid charges for services performed or access granted Blackbaud Tuition Management 24 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Receivable: Track outstanding invoices and the money owed from clients - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fee Management: Track collected or paid charges for services performed or access granted - Financial Aid Management: Manage information and/or provide updates regarding student financial aid - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Higher Education: Software designed for higher education organizations - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - General Ledger: Centralized accounting record which tracks all financial transactions - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - K-12: Software designed for kindergarten through 12th grade schools - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Tuition Management: Set and manage tuition fees/payments. --- Get Advice We can help you find the software with the features you need. Features 3.9 (25) 3.9 Based on 25 reviews ## Pricing Value for money 4.0 (15) Value for money 4.0 (15) 4.0 Based on 15 reviews ## Integrations [ Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)[ Blackbaud Enrollment Management System](https://www.capterra.com/p/205393/Blackbaud-EMS/)[ Blackbaud Financial Aid Management](https://www.capterra.com/p/10009557/Blackbaud-Financial-Aid-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (22) 4.7 Based on 22 reviews ## User reviews Overall rating 4.1 Based on 25 reviews Filter by rating 5(8) 4(14) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KK Kim K. Marketing and Recruitment Director Education Management ### "BTM with integration of enrollment management " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 16, 2024 Pros Easy to integrate with contracts in enrollment management system. Easy to set up automatic reminders to parents. Multiple payment options available. Cons Program sometimes has quirks with family ID. Can run into difficulties when splitting payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User User Accounting ### "Average user experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 13, 2024 Pros No frills, text-based user interface with low cognitive load. Cons It would be better if a Parent user account would give access to more than 1 school. As it is, Parent users need to have 1 Blackbaud user account per school. For instance, 3 kids, 3 different schools = 3 separate Blackbaud Parent user accounts. This is a terrible user experience! Also, the term "BBID" on the login page and elsewhere is technical jargon that should be eliminated. Switched from [FACTS](https://www.capterra.com/p/148464/FACTS/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jay F. Manager Education Management ### "Internal Problems/Inconsistent" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 25, 2023 Consistency is a problem, as well as expertise. Pros A point of resolution for many consumers. Invoices could be sent using emails with a link to a PDF that could be viewed, verified, and then subsequently paid. Their corresponding accounts would then be updated accordingly. Cons Overall competence of the internal staff is quite low. Additional problems are created when attempting to resolve simple issues related to invoicing, wire payments, etc. The website is also inaccurate, along with the corresponding links being provided. English is also a problem when speaking with customer representatives. Blackbaud has many areas of improvement and if given the choice, I would not engage them in the future. Reasons for choosing Blackbaud Tuition Management Sales/Marketing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SI Sandy I. Tuition/Enrollment Coordinator Education Management ### "Enjoy the product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 22, 2022 The system helps with the collection of tuition and gives ease of payment options for our families. Pros The ease of use and having a representative that communicates with you about issues or new updates. Cons The system seems to get bogged down and moves very slow. Timing out after only about 5 minutes of not using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK LuAnn K. Administrative Assistant Education Management ### "school tuition collection" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2022 \[SENSITIVE CONTENT\] was AMAZING. She was ALWAYS there to help when needed. Pros The system is very easy to use and learn. Cons The customer statements are not super easy for the customer to understand. Switched from [FACTS](https://www.capterra.com/p/148464/FACTS/) Mandated by the diocese. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Teresa T. Business Manager Education Management ### "Blackbaud Tuition Management Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2022 I had a good experience with Blackbaud. If I needed help in anyway it was just a phone call away. Pros I liked how user friendly it was for the most part. Cons I'm not able to think of anything I didn't like at this point Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Annabelle S. Tuition Manager/ REvenue Coordinator Education Management ### "\[SENSITIVE CONTENT\] is the G.O.A.T." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 3, 2022 Pros \[SENSITIVE CONTENT\] and the customer support team are OUTSTANDING. Really. \[SENSITIVE CONTENT\] has saved my life/job/mental state SO MANY times with her calm, cool and complete ability to fix my world. She responds to the dumbest inquiries with patience and professionalism. She is careful to always explain things and never signs off until I really "get it." I appreciate her so sincerely. The ONLINE Chat feature is CRITICAL. I use it so much and your customer service team is really REALLY Grade A. Cons The training for the education side and integrating contracts was problematic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rosemary A. Finance Administrator Education Management ### "VCS Blackbaud" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 May 31, 2022 The system is not very flexible. Whenever there is a problem it takes too long for tech support to fix. Pros The ability to upload billing data. Being able to see details billing on the system. Cons The reporting side is bad. Very hard to customize reporting. Also how long it takes for funds to be settled and transferred to our bank. It appears Blackbaud holds onto funds much longer than they should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Amelie P. Business Office Associate Education Management ### "Great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 26, 2022 The whole billing, invoicing, communications to parents are managed by BBTM. Parents contact you only for specific questions or assistance. You do not have to do all of this and just monitor that everything runs smoothly. Pros BBTM is very easy to use and very intuitive. You can go back to the previous school years and find fast all the data you need. Cons The invoices are not clear and very difficult to understand. Parents call often to complain and ask questions as even for them they are difficult to comprehend. Third Party Payers names cannot be added on them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Victoria S. Finance Administrative Assistant Education Management ### "Xaverian High School Blackbaud Tuition Management Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 26, 2022 I have had a great experience with Tuition Management for the last six years. My account representative,\[SENSITIVE CONTENT\] is always eager to help and is always so attentive to my needs and demands. She always responds in a timely fashion and cannot be more helpful. She is the main reason why I would recommend this product to anyone. Pros I feel that the software is user friendly for both the school and parents. The point and click features are useful and the broad range of payment options makes it easier on parents. I like that I have the option to create and customize reports, perform SSI reports and manage my account myself. Cons I do not like that the email parents feature cannot be customized. I feel this can look too generic, especially if the communication is of high importance. I understand that accounts are family based, but I would like to have the option to view more in student based accounts. Specifically, reporting and accounting would be easier for year end in student billing. Reasons for choosing Blackbaud Tuition Management Na Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs Blackbaud Tuition Management](https://www.capterra.com/compare/190778-252050/QuickBooks-Online-vs-Blackbaud-Tuition-Management)