# Blackbaud Tuition Management Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blackbaud Tuition Management Software - reviews, pricing plans, popular comparisons to other School Accounting products and more.

Source: https://www.capterra.com/p/252050/Blackbaud-Tuition-Management

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# 

 Blackbaud Tuition Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 15, 2026

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Blackbaud Tuition Management

## What is Blackbaud Tuition Management?

Blackbaud Tuition Management helps you streamline tuition collection and reduce delinquencies, so you can boost tuition revenue and manage cashflow more effectively. The solution goes beyond tuition collection to consolidate your billing and payments into a single subledger that can easily export to your general ledger. Digital invoices, automated reminders and a modern payment portal help improve your financial relationship with your families, leading to higher satisfaction and retention rates.

## What is Blackbaud Tuition Management used for?

[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[School Accounting](https://www.capterra.com/school-accounting-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

88%

Neutral

8%

Negative

4%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Blackbaud Tuition Management alternatives

[4.3 (677)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (164)](https://www.capterra.com/p/27468/Financial-Edge-NXT/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (74)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (200)](https://www.capterra.com/p/173831/Tuio/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.2 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Statements

3.4 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Reports that show customers their invoices, payments, and balance on the account

Receivables Ledger

4.3 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

A list of customers and their payments due updated on a monthly basis

General Ledger

3.8 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

For Schools

3.7 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Fee Management

3.5 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Track collected or paid charges for services performed or access granted

Blackbaud Tuition Management 24 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track outstanding invoices and the money owed from clients

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Reports that show customers their invoices, payments, and balance on the account

Store, manage, and track all electronic documents in a centralized location

Electronically collect payments for goods or services

Monitor and record expenses such as purchases or charges incurred

Track collected or paid charges for services performed or access granted

Manage information and/or provide updates regarding student financial aid

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Software designed for higher education organizations

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Centralized accounting record which tracks all financial transactions

Creation, processing, verification, and execution of invoices till the payment is made

Software designed for kindergarten through 12th grade schools

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

A list of customers and their payments due updated on a monthly basis

Oversee the process of issuing refunds

Timed notification for any upcoming task, deadline, appointment, or activity

Set and manage tuition fees/payments.

Get Advice

We can help you find the software with the features you need.

Features

3.9 (25)

3.9

Based on 25 reviews

## Pricing

Value for money

4.0 (15)

### Starting price

Free trial  
not available

Value for money

4.0 (15)

4.0

Based on 15 reviews

## Integrations

[

Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)[

Blackbaud Enrollment Management System](https://www.capterra.com/p/205393/Blackbaud-EMS/)[

Blackbaud Financial Aid Management](https://www.capterra.com/p/10009557/Blackbaud-Financial-Aid-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (22)

4.7

Based on 22 reviews

## User reviews

Overall rating

4.1

Based on 25 reviews

Filter by rating

5(8)

4(14)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KK

Kim K.

Marketing and Recruitment Director

Education Management

### "BTM with integration of enrollment management "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 16, 2024

Pros

Easy to integrate with contracts in enrollment management system. Easy to set up automatic reminders to parents. Multiple payment options available.

Cons

Program sometimes has quirks with family ID. Can run into difficulties when splitting payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

User

Accounting

### "Average user experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 13, 2024

Pros

No frills, text-based user interface with low cognitive load.

Cons

It would be better if a Parent user account would give access to more than 1 school. As it is, Parent users need to have 1 Blackbaud user account per school. For instance, 3 kids, 3 different schools = 3 separate Blackbaud Parent user accounts. This is a terrible user experience! Also, the term "BBID" on the login page and elsewhere is technical jargon that should be eliminated.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jay F.

Manager

Education Management

### "Internal Problems/Inconsistent"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 25, 2023

Consistency is a problem, as well as expertise.

Pros

A point of resolution for many consumers. Invoices could be sent using emails with a link to a PDF that could be viewed, verified, and then subsequently paid. Their corresponding accounts would then be updated accordingly.

Cons

Overall competence of the internal staff is quite low. Additional problems are created when attempting to resolve simple issues related to invoicing, wire payments, etc. The website is also inaccurate, along with the corresponding links being provided. English is also a problem when speaking with customer representatives. Blackbaud has many areas of improvement and if given the choice, I would not engage them in the future.

Reasons for choosing Blackbaud Tuition Management

Sales/Marketing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SI

Sandy I.

Tuition/Enrollment Coordinator

Education Management

### "Enjoy the product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 22, 2022

The system helps with the collection of tuition and gives ease of payment options for our families.

Pros

The ease of use and having a representative that communicates with you about issues or new updates.

Cons

The system seems to get bogged down and moves very slow. Timing out after only about 5 minutes of not using.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

LuAnn K.

Administrative Assistant

Education Management

### "school tuition collection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2022

\[SENSITIVE CONTENT\] was AMAZING. She was ALWAYS there to help when needed.

Pros

The system is very easy to use and learn.

Cons

The customer statements are not super easy for the customer to understand.

Switched from

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Mandated by the diocese.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Teresa T.

Business Manager

Education Management

### "Blackbaud Tuition Management Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2022

I had a good experience with Blackbaud. If I needed help in anyway it was just a phone call away.

Pros

I liked how user friendly it was for the most part.

Cons

I'm not able to think of anything I didn't like at this point

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Annabelle S.

Tuition Manager/ REvenue Coordinator

Education Management

### "\[SENSITIVE CONTENT\] is the G.O.A.T."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 3, 2022

Pros

\[SENSITIVE CONTENT\] and the customer support team are OUTSTANDING. Really. \[SENSITIVE CONTENT\] has saved my life/job/mental state SO MANY times with her calm, cool and complete ability to fix my world. She responds to the dumbest inquiries with patience and professionalism. She is careful to always explain things and never signs off until I really "get it." I appreciate her so sincerely. The ONLINE Chat feature is CRITICAL. I use it so much and your customer service team is really REALLY Grade A.

Cons

The training for the education side and integrating contracts was problematic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RA

Rosemary A.

Finance Administrator

Education Management

### "VCS Blackbaud"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

May 31, 2022

The system is not very flexible. Whenever there is a problem it takes too long for tech support to fix.

Pros

The ability to upload billing data. Being able to see details billing on the system.

Cons

The reporting side is bad. Very hard to customize reporting. Also how long it takes for funds to be settled and transferred to our bank. It appears Blackbaud holds onto funds much longer than they should.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Amelie P.

Business Office Associate

Education Management

### "Great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 26, 2022

The whole billing, invoicing, communications to parents are managed by BBTM. Parents contact you only for specific questions or assistance. You do not have to do all of this and just monitor that everything runs smoothly.

Pros

BBTM is very easy to use and very intuitive. You can go back to the previous school years and find fast all the data you need.

Cons

The invoices are not clear and very difficult to understand. Parents call often to complain and ask questions as even for them they are difficult to comprehend. Third Party Payers names cannot be added on them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Victoria S.

Finance Administrative Assistant

Education Management

### "Xaverian High School Blackbaud Tuition Management Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 26, 2022

I have had a great experience with Tuition Management for the last six years. My account representative,\[SENSITIVE CONTENT\] is always eager to help and is always so attentive to my needs and demands. She always responds in a timely fashion and cannot be more helpful. She is the main reason why I would recommend this product to anyone.

Pros

I feel that the software is user friendly for both the school and parents. The point and click features are useful and the broad range of payment options makes it easier on parents. I like that I have the option to create and customize reports, perform SSI reports and manage my account myself.

Cons

I do not like that the email parents feature cannot be customized. I feel this can look too generic, especially if the communication is of high importance. I understand that accounts are family based, but I would like to have the option to view more in student based accounts. Specifically, reporting and accounting would be easier for year end in student billing.

Reasons for choosing Blackbaud Tuition Management

Na

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/252050/Blackbaud-Tuition-Management/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)