# Tugger Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tugger Software - reviews, pricing plans, popular comparisons to other ETL products and more. Source: https://www.capterra.com/p/252072/Tugger --- # Tugger Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tugger ## What is Tugger? Tugger is the AI-powered data platform that gets your business data working for you. Connect Simpro, Xero, HubSpot, QuickBooks, and more to a secure managed data warehouse automatically. No coding. No API wrangling. No setup headaches. Then choose how you get answers. Ask your data anything. Connect to Claude, ChatGPT, or Gemini via our built-in MCP server and ask questions in plain English. Job profitability, quote conversion, overdue invoices - real answers in seconds. No SQL. No waiting for a report. Or build dashboards. Pre-built Power BI and Tableau templates for the most popular connectors so you hit the ground running. Simple to set up. Easy to use. ISO 27001 aligned. ## What is Tugger used for? [Reporting](https://www.capterra.com/reporting-software/)[Data Extraction](https://www.capterra.com/data-extraction-software/)[Data Visualization](https://www.capterra.com/data-visualization-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £125 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tugger?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://tuggerapp.com&name=Tugger) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tugger 4.8 (31) VS. [4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/) Starting Price £125 Other, Per Month Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (31) Ease Of Use 4.2 (349) Value For Money 4.7 (31) Value For Money 4.3 (302) Customer Service 4.9 (31) Customer Service 4.1 (308) ## Tugger alternatives [4.5 (26)](https://www.capterra.com/p/162524/DataTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (19)](https://www.capterra.com/p/156756/Funnel/reviews/) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (330)](https://www.capterra.com/p/119119/Domo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,882)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) [View all alternatives](https://www.capterra.com/p/252072/Tugger/alternatives/) ## FAQs about Tugger Overview ### Which roles and teams benefit most from Tugger? Tugger benefits business intelligence, finance, and data teams that need faster reporting, analysis, and visibility across company data. Operations, sales, and commercial managers use it to monitor performance and support decisions, while IT leaders and executives rely on it to streamline data access, improve oversight, and align teams around shared metrics. Answer based on 31 reviews Overview ### What company size and industries is Tugger built for? Tugger is built mainly for small businesses, which make up 87% of reviewers, with midsize businesses at 13%. It serves SMEs and mid-market teams in Information Technology and Services at 16%, Facilities Services at 13%, and Computer Software at 10%, especially for field service, finance, sales, and accountancy work. Answer based on 31 reviews Features and Usability ### What are the key features of Tugger? Tugger offers ETL, data integration, data migration, and data synchronization for moving information between multiple data sources. It includes data mapping, data extraction, data import/export, and match & merge for managing records, plus data quality control, access controls/permissions, dashboards, customizable reports, charting, and visual analytics. Integrations ### Which third-party tools and platforms does Tugger integrate with? Tugger integrates with Microsoft Power BI and Simpro, with reviewer mentions also confirming HubSpot, Clockify, Excel, and Xero. Official integrations indicate broader coverage with tools like GitHub and Asana. Overall, Tugger supports over 40 integrations across reporting, field service, CRM, finance, and project management. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Tugger offer? Tugger provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Tugger offer? Tugger offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful, responsive, and quick to answer questions, with strong guidance during setup and complex reporting tasks. Some mention that detailed templates can be hard to interpret without that support. Answer based on 9 reviews User interface ### Is Tugger easy to use and navigate? Tugger offers an interface that most teams find easy to learn, navigate, and set up quickly. Small business users, Power BI beginners, and operations teams often mention clear workflows, helpful prebuilt reports, and low setup friction, though some users want simpler filter changes and more built-in visualization options. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.7 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Connectors 4.8 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Connect to big data sources Data Visualization 4.6 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Graphical representation of data Reporting/Analytics 4.7 (15) 86.67% of 15 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Dashboard Creation 4.9 (7) 114.29% of 7 reviewers that rated this feature as important or highly important Creation and customization of dashboards Customizable Reports 4.6 (5) 140.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of reports Tugger 27 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Alter the layout and content of reports Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Combining data from different sources and providing a unified view Ability to handle large datasets Track the management and flow of data throughout the organization Move from one database to another, or upgrade the version of database software being used Establish guidelines about how much and what kind of data can be stored in the repository Process of copying and storing data in more than one site or node Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Data vault where data is aggregated for later distribution to applications. Process of extracting, transforming, and loading data Allows users to manage data from a number of sources View and track pertinent metrics to find patterns and gain insights from data Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.7 (31) 4.7 Based on 31 reviews ## Pricing Value for money 4.7 (31) Free Trial Basic £125.00 Other,Per Month Value for money 4.7 (31) 4.7 Based on 31 reviews ## Integrations [ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Clockify](https://www.capterra.com/p/169607/Clockify/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (31) 4.9 Based on 31 reviews ## User reviews Overall rating 4.8 Based on 31 reviews Filter by rating 5(24) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Daud G. Data Manager Non-Profit Organization Management ### "Great Support, Huge Potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 So far, its been amazing. The customer support is one of the best, they really make the efforts to address your concerns and solve them as soon as possible. Amazing and helpful team that they have got. Pros Customer Support has been absolutely outstanding, they’ve guided me through even the smallest details in Power Query to ensure I got exactly what I needed. I really appreciated their kindness in extending my trial period, giving us the time we needed to make a well informed decision. Cons Some of the templates were a bit challenging to interpret due to their size and complexity, but Tugger’s support team has been incredibly helpful and responsive, which made a big difference. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Andrew D. Financial Controller Building Materials ### "Get Tugging " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2025 Very positive, it has opened some great opportunities for creating reports, upgrading and automating workflows, all for a good value for money. Pros \- Easy to set up and link to your data to Tugger - Easy to link your data to Power Query / Powe BI - The ability to pull data from your system multiple times a day is what makes this useful to us. - Great range of tables to pull data from Cons \- Some of the data fields in the tables that get pulled through are not as great as they could be and require work to get them to a usable state. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Harry K. IT Business Support Building Materials ### "Tugger Initial Thoughts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2025 Really great! Appreciate the lengthy trial period and the ease of use. It is even suitable for beginners like myself to pick up and grasp right away. Pros Tugger is very simple and clear when setting up a connector. The process does not take long and once you're connected, it runs great. Cons I found that the progress of the initial tug was not very clear. I kept coming back and checking and it said the tug had completed, but a new tug was now running. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lee W. Senior Support Specialist Security and Investigations ### "Tugger Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2025 Very good and will get better with more familiar usage - it is a new tool for us but we will be using it daily from now. Pros Very useful tool in finding out stats to assist with engineer coordination. It has enabled us to find out information we did not know previously. Cons Filters could be easier to amend and more user friendly. Unsure if there are guides to help with filter switching or any live chat options for users needing help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Neil W. Business Development Facilities Services ### "Tugger have been instrumental in transforming our reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2025 We use MS Power BI to connect to the data and can produce simple reports in minutes. We obviously do have more complicated organisational and client reports. They took some time to produce but 'data wise' the reports are fully automated. We would like to see the data to be near real-time, however the data is actually fresher than that provided by our CAFM system. Tugger are updating their product offering all the time, most recently with their own Power BI Service in their cloud/data warehouse. The support team are great and have been a great help with the reports we create in addition to the reports they created for us. Pros Tugger provide quick and easy access to data in our Computer Aided Facilities Management system. Cons The data can be up to 6 hours old in our case. This is not ideal and we would like to see the data within 15 minutes of real time data; However, Tugger are improving their product offering all the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alexandre L. Customer experience director and corporate data analyst Mining & Metals ### "Awesome connector" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2025 This product does exactly what I expected. It's very easy to set up and also provides useful templates to get started. I would recommend it to anyone who wants to connect HubSpot to Power BI Pros Easy to setup and and very good customer service Cons I tried with my regular account but was not able to pull the data. The only way was with super user access Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH John H. Operations Director Construction ### "Simpro-BI Tugger Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 The team, from both a technical and implementation perspective have been very friendly and helpful. Pros It's very easy to use and has a completely "out of the box" feel and set up. Cons You can't change dates in the tug without starting a fresh one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2024 Thank you for sharing your feedback. We understand how important flexibility with dates is and will review this to see how we can improve. If you have any additional details or suggestions, we'd love to hear them! CM Cian M. Founder Computer Software ### "My Experience Working with Tugger" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2024 My experience with Tugger has been excellent overall. They’re a fantastic partner for anyone needing to pull data from various systems in a straightforward, seamless way. Tugger has removed the need for data engineering in my workflow, saving me either: 1) a huge amount of time learning a new skill, or 2) the expense of hiring another team member to fill the skill gap. As I mentioned above, the team is great and adds a lot of value to the product itself. I'll be staying with Tugger in the future as it's a great service. Pros Tugger is a fantastic tool that makes it easy to work with data from SimPro - data that would have been a headache to pull on my own. Everyone I've interacted with, from \[sensitive content hidden\] in sales to \[sensitive content hidden\] in support, has been personable, knowledgeable, and responsive to all my questions. Cons My least favorite thing about Tugger is navigating through the large amount of data it pulls- there’s just so much to sift through! It's more of an analyst challenge than an issue with Tugger itself. Alternatives considered [SyncEzy](https://www.capterra.com/p/201817/SyncEzy/) Reasons for choosing Tugger I chose Tugger for the price point initially but as soon as I spoke with \[sensitive content hidden\] from sales I knew it was the right fit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Josie L. Finance and BI Analyst Telecommunications ### "Easy to use/Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2024 My overall experience has been fantastic. I felt well looked after and supported throughout my trial and onboarding. The connectors are easy to setup and maintain and everything is very well documented. When I had questions or concerns, Tugger were quick to respond and offer to jump on a call to assist. I couldn't be happier with the level of support I've received. My reports are now up and running and require very little input. The templates provided were very detailed and gave me some great ideas for my own reports. Pros Tugger is easy to use and well documented. The support we received has been friendly, helpful and knowledgeable throughout. I found the platform easy to integrate with my existing Power BI reports and found the included templates extremely useful when trying to understand what I could achieve with the data. Cons I found some of the templates a bit overwhelming due to their size and complexity, however, Tugger's support team were quick to advise when I had questions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Hayden M. Project Manager Utilities ### "simPRO data extraction & analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2024 I was only involved in the early setup (now handed over to the business), but for a Power BI novice I managed to get tugging and solving some immediate data access/reconciliation issues just using Excel. The product is intuitive and documentation simple to follow. And most importantly it does what it says on the tin. Pros Ease of set up and great customer service Cons Doesn't seem to be any negatives - it just works Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252072/Tugger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Power BI vs Tugger](https://www.capterra.com/compare/176586-252072/Power-BI-vs-Tugger)