---
title: "TherapyPM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TherapyPM Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/252107/TherapyPM/"
page_type: "product"
language: "en"
---

# 

 TherapyPM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TherapyPM

## What is TherapyPM?

TherapyPMS has custom pre-built in templates to make session note taking with ease, as well as making intake process smoother allowing patient portal intake forms. Currently integrated with Hi Rasmus Data collection (#1 in the United States.) Open API for integration purposes of your choice of data collection. Option to build your own templates.

## What is TherapyPM used for?

[Applied Behavior Analysis](https://www.capterra.com/applied-behavior-analysis-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TherapyPM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://amromed.com/&name=TherapyPM)

## TherapyPM Overview

Updated August 2026

AI summary

TherapyPM equips organizations of all sizes with tools for managing electronic medical records, scheduling, billing, and clinical documentation. Supporting HIPAA compliance, patient records, and charting, it includes features such as claims management, telemedicine, customizable forms, and third-party integrations. TherapyPM is available across web and mobile platforms to support a variety of workflows in healthcare environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TherapyPM

4.7 (13)

VS.

[4.1 (124)](https://www.capterra.com/p/177929/rethink/reviews/)

Starting Price

$8

Per User, Per Month

Starting Price

$20

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (13)

Ease Of Use

4.3 (124)

Value For Money

4.8 (12)

Value For Money

4.0 (109)

Customer Service

4.7 (13)

Customer Service

3.9 (115)

## TherapyPM alternatives

Highest Rated

[4.8 (108)](https://www.capterra.com/p/179836/Theralytics/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.3 (158)](https://www.capterra.com/p/140743/CentralReach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.7 (96)](https://www.capterra.com/p/203725/Noteable/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252107/TherapyPM/alternatives/)

## FAQs about TherapyPM

Overview

### Which roles and teams benefit most from TherapyPM?

TherapyPM is most used by practice owners, executives, and operations leaders who need oversight of scheduling, billing, and daily clinic workflows. Clinical directors, therapists, and BCBAs rely on it to manage documentation and service delivery, while schedulers use it to coordinate appointments, staff calendars, and patient visits efficiently.

Answer based on 13 reviews

Overview

### What company size and industries is TherapyPM built for?

TherapyPM is built mainly for small healthcare practices, with 92% of reviewers from small businesses and Mental Health Care leading at 38%. It supports mental health, behavioral health, speech, physical, occupational, music therapy, and psychotherapy, with additional use across Hospital & Health Care at 31% and Medical Practice at 23%.

Answer based on 13 reviews

Features and Usability

### What are the key features of TherapyPM?

TherapyPM offers appointment scheduling, patient intake, clinical notes, treatment planning, and progress tracking for therapy practices. It also includes billing and invoicing, claims management, insurance eligibility verification, electronic claims, payment processing, and reporting, plus client portal, telemedicine, and role-based permissions.

Integrations

### Which third-party tools and platforms does TherapyPM integrate with?

TherapyPM integrates with 10 third-party tools, including scheduling, billing, payroll, and payment platforms such as Google Calendar, Hi Rasmus, Inovalon Provider Cloud, Motivity, PayPal, Paycom, QuickBooks Payroll, RingEX, Stripe, and Waystar.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does TherapyPM offer?

TherapyPM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide on-demand walkthroughs.

Getting Started and Support

### What customer support options does TherapyPM offer?

TherapyPM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so support quality, response times, and common issues cannot be assessed from user comments.

## Features

AI summary

Based on 4,063 Electronic Medical Records reviews

Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

TherapyPM supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive patient information, maintain organized and accessible records, and document care accurately, allowing teams to manage daily clinical and administrative work more efficiently.

HIPAA Compliant

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

4.6 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Medical Billing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Patient Scheduling

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Calendar Management

4.6 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

TherapyPM 156 features

### All Features
- ABA Data Collection: Observe and record information about your charge's behaviors and characteristics
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Broadcast Messaging: Notify large groups of people simultaneously about important updates.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Cancellation Management: Allow customers to cancel their subscription remotely.
- Cancellation Tracking: Track cancellations of policies, accounts, orders, appointments, etc.
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Adjuster Management: Manage insurance and claims adjuster agents
- Claims Management: Process of submitting and following up on claims with insurance companies
- Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
- Claims Settlement: Process of paying the insurance sum to the policyholder
- Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Data Visualization: Graphical representation of data
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EDI: Transfer of data from one computer system to another
- EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
- Electronic Claims: A paperless claim form that is electronically shared
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For ABA Industry: Tools developed specifically for use within applied behavioral analysis industry
- For Healthcare: Software designed for the healthcare industry
- For Insurance Industry: Intended to be used by insurers
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Occupational Therapists: Designed for the use of occupational therapists
- For Physical Therapy: Designed specifically for physical therapy practices
- For Speech Therapists: Designed for the use of speech therapists
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- ICD-10 Compliance: Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Integration: Receive lab results electronically
- Learning Management: Organize and track educational activities
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- Multiple Appointment Types: The ability to choose between different appointments in a selection.
- No-Show Tracking: Track and monitor patient no-show rates
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Scheduling: Track and organize online shifts
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Policy Management: Create, manage, and track policies and procedures within an organization
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Risk Assessment: Initiate collection and analysis of known risks
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Meetings: Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Wait List Management: Record, update and manage waiting lists
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (13)

4.6

Based on 13 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Basic

$8.00

Per User,Per Month

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Paycom](https://www.capterra.com/p/130949/Paycom/)[

RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[

QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[

Waystar](https://www.capterra.com/p/45512/ZirMed/)[

Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (13)

4.7

Based on 13 reviews

## User reviews

Overall rating

4.7

Based on 13 reviews

Filter by rating

5(9)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RW

Rebekah W.

Owner

Hospital & Health Care

### "Best Decision I Made to Grow My Practice! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2025

I can’t say enough good things about my experience with this ABA billing company—especially my account manager, Andrew. He has been absolutely phenomenal. Andrew has gone above and beyond in tracking down unpaid claims, some of which were more than a year old. Thanks to his diligence and persistence, I’m now fully caught up, and the difference it has made for my practice is incredible. What really sets Andrew apart is his consistency and reliability. He maintains high collection rates month after month and is always on top of communication. I never feel like I have to chase him down for updates—he’s proactive, thorough, and clearly takes pride in his work. If you’re looking for a billing team that actually delivers results and someone who will treat your revenue like it’s their own, I highly recommend this company—and Andrew in particular. He’s made a huge impact on the financial health of my practice.

Pros

Their products and software have allowed me to grow my practice and have everything streamlined to ensure high compliance and fidelity with all SOPz.

Cons

I wish there were more features with data collection and the ability to utilize the system for electronic forms for clients and practitioners to fill out online.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2025

Thank you so much for your kind words! We’re thrilled to hear about your positive experience, and I’m especially glad to know that Andrew has made such a meaningful impact for your practice. He truly takes pride in helping our clients succeed, and your feedback is a great recognition of his dedication and hard work. We really appreciate you taking the time to share this, and we look forward to continuing to support you and your practice in the future!

BR

Beau R.

Operations Director

Mental Health Care

### "6 Month Review for Startup Practice"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 29, 2025

Positive overall experience and would recommend depending on size and structure of therapy practice.

Pros

Responsiveness to issues and training needs as well as integration with good clinical management platforms.

Cons

Some occasional issues with outputs on billing and claims but resolved withing a timely fashion. Lack of direct integration with platforms like Gusto.

Alternatives considered

[AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)

[Motivity](https://www.capterra.com/p/164664/Motivity/)

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reasons for choosing TherapyPM

Integrations with desired clinical delivery platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2025

Thank you for sharing your feedback! We’re glad to hear that our responsiveness, training support, and integrations have positively impacted your practice. We also appreciate your comments regarding billing outputs and integrations like Gusto, and we’re continuously working to improve these areas. Your recommendation means a lot to us!

SM

Sherry M.

Owner

Mental Health Care

### "I love Therapy PM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

I have had a wonderful experience with Therapy PM. I am very satisfied with everything about it. It makes managing our practice simple.

Pros

Therapy PM makes patient management easy. It is an excellent price for all that it does. Customer support is always available and quick to fix any concerns.

Cons

I do not have anything that I dislike about Therapy PM. It meets all the needs of our practice and staff.

Switched from

[Website Raven](https://www.capterra.com/p/10020772/Website-Raven/)

Raven was had a ton of bugs and never worked right

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2025

Thank you for your wonderful feedback! We’re thrilled to hear that TherapyPM has made managing your practice easier and that our customer support has been helpful. Your satisfaction is our top priority, and we’re delighted to know the platform meets all your needs.

CG

Carmon G.

owner, BCBA

Hospital & Health Care

### "Pretty Good, would recommend "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

July 19, 2024

Therapy PMS has been great, don't like the billing person.

Pros

Looks organized, mostly easy to find things I need

Cons

availability to customer service is not great, I left arnmend for billing and still have to talk to the same lady now.

Alternatives considered

[AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)

Reasons for choosing TherapyPM

work with my data collection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 14, 2025

Thank you for sharing your feedback! We’re glad to hear that you find TherapyPM organized and easy to use. We also appreciate your honest comments regarding customer support and billing—we’ll work on improving this experience for you. Your input helps us make TherapyPM better for all our users.

MC

mike C.

Owner

Medical Practice

### "Pediatric Therapy Inc"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 18, 2024

i’m at a 3.5. there are elements missing for billing, reporting , documentation for pt ot st, and medical record management

Pros

The staff is friendly and easy to work with

Cons

Reports , functionality for office staff who need organization and need notifications in the system to manage paperwork

Switched from

[KanTime](https://www.capterra.com/p/129466/KanTime-Home-Health/)

Reasons for choosing TherapyPM

staff

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2024

Thank you for sharing your feedback with us, Mike. We appreciate your insights regarding the functionality and we'll review these areas to enhance organization and efficiency. Your input is valuable, and we're committed to continually improving our services to better serve you. Please don't hesitate to contact us directly with any further suggestions or specific requirements you have.

HC

Hannah C.

Speech Pathologist

Medical Practice

### "Personal Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2024

Pros

Excellent Customer Service! If I have suggestions on new features, the team is receptive and tries to meet my needs/wants. Easy to use system! All in one system. I love the messenger inside TPMS so my therapists and I can discuss patients in HIPAA compliant platform.

Cons

Occasionally there are some glitches in the system so some features stop working, but as soon as I email the support team, they very quickly fix the issue.

Switched from

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

Alternatives considered

[HelloNote](https://www.capterra.com/p/171393/HelloNote/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 25, 2024

Thank you for your feedback, Hannah! We appreciate it greatly. We're here to assist with all your needs, so please feel free to reach out to us anytime.

KB

Keith B.

Owner

Mental Health Care

### "TPMS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 8, 2023

We are able to use TPMS to manage multiple sites in various counties.

Pros

The most impactful features are scheduling and the ability to conduct payroll from the scheduling. TPMS also makes billing easier. We were able to transition from Amromed’s previous platform to TPMS with ease.

Cons

It's a good product. No complaints about the product.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 14, 2025

Thank you for sharing your feedback! We’re thrilled to hear that scheduling, payroll, and billing features have made managing multiple sites easier for your team. We truly appreciate your kind words and are glad your transition to TPMS was smooth.

PD

Paul D.

Owner

Mental Health Care

### "Simple Amazing Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2023

My overall experience has been wonderful. Everything always goes answered if any questions. I never miss any updates, the system shows you any updates along with a how to and the changes, with pictures.

Pros

I love the fact that it is so easy to use. The system itself isn't out dated like most others are. Very easy to navigate and move through!

Cons

I do not have any con's about this software.

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

I wanted something more simple.

Alternatives considered

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Reasons for choosing TherapyPM

The pricing was a difference and the simple use of TherapyPMS was overall way better.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 13, 2023

Thank you so much Paul, your are a very valued client of ours! We appreciate any and all feedback good or bad! Glad to have you on -board with us!!

JW

Jasmine W.

Clinical Director

Hospital & Health Care

### "Pleased Consumer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2023

Pros

The software is easy to use. The team is very accessible and very responsive. \[sensitive content hidden\] and his team have immediately reached out to answer any questions or address concerns. The software is on par with industry standards.

Cons

I have no complaints at this time. There were a few kinks during the initial rollout, but all issues have been resolved.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 13, 2023

Thank you so much Jasmine for your feedback! We really appreciate it! Please always reach out to us if ever you need anything !

MG

Melissa G.

Scheduler

Insurance

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

Pros

Makes scheduling a breeze! Very user friendly.

Cons

There wasn’t anything I had an issue with

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 16, 2023

Thank you Melissa for the Feedback, we really appreciate your continued support! Please let us know if there is anything we can ever be of assistance with!

[View all Reviews](https://www.capterra.com/p/252107/TherapyPM/reviews/)

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