# ITS Integrator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ITS Integrator the right Admissions solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/252122/ITS-Integrator/reviews --- ITS Integrator 3.6 (19) [View alternatives](https://www.capterra.com/p/252122/ITS-Integrator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ITS Integrator Ease of use 3.2 Customer Service 3.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JF Juanita F. Manager: Business systems and process Education Management Used the software for: 2+ years ### "? - You can list iTS Integrator suite amongst the top higher education must have systems" June 27, 2022 4.0 The ITS system really have an apatite for the higher education system on all levels of business process and mandate. At NUST all operation run on the ITS system with the integration functionality data consistency and less timewasting and human hours as processes are automated. Pros Integration of data and between processes the strongest plus of system. Easy to navigate, seamless processing and 360 views and best of the reliable logfile system. Cons The oracle platform it runs on very expensive and not easy to adapt as we all have different business processes. Alternatives considered [ACADEMIA ERP / SIS](https://www.capterra.com/p/148375/Academia-ERP/) Reason for choosing ITS Integrator Yes, the student system of the iTS system for the price we pay for the system is very very good. The self-help systems really assisted students with Realtime data on registration, billing etc and that give a sense of shared responsibility and excellent service. The system is user driven and development is based on business needs. Review Source AD Annikie D. TVETMIS Officer Higher Education Used the software for: 2+ years ### "Improvement" June 28, 2022 5.0 Using manual is surely becoming a thing of the past even if it's one thing at a time. Pros Although we are not fully integrated with the system because of our HR department, work became so easy in the other departments that are utilizing it. Using the system on students and finance became an eye opener and the institution wants more of it. Slowly but surely we are moving to a paperless situation. Cons The timetabling system. It has more features to attend to first before using it. Reason for choosing ITS Integrator User friendly Review Source VR Verified Reviewer Assistant Director: Application Systems & Software Higher Education Used the software for: 2+ years ### "ITS4.1 Review" June 28, 2022 1.0 Pros Data integrity. Our institutional data is well maintained, and there is the assurance of data accuracy and consistency across the student life cycle Cons The product is expensive. The integration with 3rd parties is costly and sometimes ineffective and not available. Change requests are not easily obtained. The product has a high learning curve. The interfaces and UX design do not conform to its audience's needs, it is complex and set in stone. Reason for choosing ITS Integrator The users were used to this product as it is the only one they know Review Source LP Lance P. Deputy Director: Business Systems Education Management Used the software for: 2+ years ### "ITS Integrator review (CUT)" June 27, 2022 4.0 Pros The system understands the needs of education management in South Africa very well, at a very reasonable price point. Cons Not intuitive to use, the underlying technology (Oracle) is expensive to license and support. It is not provide a modern user experience. Review Source JM Josiah M. MIS Data Administrator Education Management Used the software for: 2+ years ### "All-in-One Business Management System" June 28, 2022 5.0 I like INT4.1 easy to use, the reports generated from it are very good to use in decision making. Pros The reports generated from all subsystems and the set-up not hectic, the maintenance of the system is not so difficult. Cons After sale support should be improved to clients, and more technical support or continues free trainings via webinars will go a long way to enable clients to navigate the system with ease. Reason for choosing ITS Integrator Department piloted the product to colleges but me as system administrator i found it user-friendly. Review Source NP Nondumiso P. MIS Manager Education Management Used the software for: 2+ years ### "Jasper Software" June 28, 2022 1.0 Ready made Jasper reports are assisting decision makers to make fully informed decisions. Pros Jasper reports are tailor made as per the TVET sector demands, the reports are assisting to support College units (Finance, SCM, HR and Students), DHET, NSFAS etc. Cons Adapt IT must conduct a study based on usability as most of the users are not fully utelising the software due to capacity matter. Review Source DG Derrick G. ASSISTANT DIRECTOR: MIS Education Management Used the software for: 2+ years ### "Mid Sized TVET College" June 28, 2022 4.0 Good. I rely on the data and use it daily for my work. Pros Integration, reporting, iEnabler, EP menu options e.g SACADO-20, SMAIN-10, PBOP-10 Cons Not logical navigation, navigation on the new forms is frustrating. 2 versions of Java required... Jasper reports with headings and page breaks. Can't do anything with the data without cleaning it... Reason for choosing ITS Integrator I wasn't part of the decision. Review Source SM Sherwin M. MR Higher Education Used the software for: 2+ years ### "Why ITS Integrator is suited for Higher Education" June 30, 2022 3.0 Pros The ITS Integrator 4.1 is an integrated software suite for core functions i.e. Student, Finance and HR/Payroll management needed as a bear minimum for an institution to optimally function in the higher education sector. Compliance with the department of education, HEMIS, IFRS, Financial Aid (NSFAS) to name a few, makes the ITS Integrator 4.1 an easy to use system for mandatory reporting which can be very tedious if stand-alone systems are to be used. ITS Integrator 4.1 look and feel with more use of the mouse, makes it an ideal package for novice users to navigate between screens. In addition, the ITS Integrator 4.1 is a well-rounded package making report extraction much easier with the Jasper reporting tool being embedded. Cons Require many more Jasper report layouts to be embedded into ITS Integrator 4.1 Review Source PZ Patrick Z. Manager: Business Process and EPR Education Management Used the software for: 2+ years ### "ITS Integrator 4.1 the EPR system the 21st century " June 28, 2022 5.0 Pros The ITS Integrator is the most reliable ERP system, it has Finance management, Procurement , student administration, payroll, asset management, space management and report in one system. The new reporting feature which provide nice reports, easy to use. Cons The current ITS integrator version has some java form which require java installation on the PC. Review Source MM Mosa M. Senior Finance Officer Education Management Used the software for: 2+ years ### "ITS Integrator" June 27, 2022 4.0 The running of the University activities, although we are not fully utilizing the system Pros The system is fully integrated it covers almost all the operations Cons The system is fast evolving, new versions are coming up quite quickly for a poor organization like mine Reason for choosing ITS Integrator The price and the sustainability going forward, the proximity of support and the product was more relevant to our organization Review Source AK Abisai K. Chief Administrator: Student and Records Manage Education Management Used the software for: 2+ years ### "Abisai's Review" June 28, 2022 4.0 We are solving student records problems in terms of record keeping, registration, assessment, finance, HR, and admin works. The system serves as our ERP. Pros The stability of the software. One can rely on the product and also the support team is usually professional Cons The features are fine, however, the price is very high, especially customisation price. Review Source TM Tebello M. Head : Management Information Systems Education Management Used the software for: 2+ years ### "Tebello ITS Review" June 27, 2022 5.0 Pros The software has capability to integrate modules together to create a flexible environment for operations and reporting. The consistency and the longevity of the ITS Integrator offers excellent path to improve institutional processes and plan ahead for academic years. The software equally provide flexible compatibility to integrate the sources with other systems Cons There is room for improvement in terms aligning the software capabilities and features for varying environments, customers or clients involvement in newer versions of the software remains pivotal to the expectation of the clients and the functionality of the system. Review Source EF Ettienne F. HR Business Partner Higher Education Used the software for: 2+ years ### "E-Recruitment" June 27, 2022 3.0 Versions 3.1 was extremely unused friendly and outdated against other systems i.e. SAP, People Soft, etc. The new updates in 4.1 and higher are a giant leap forward. Pros Easy interface. The new look and processes are more user-friendly. Paperwork is reduced and more focused on electronic usage. Cons Some functionalities are not very flexible. Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Reason for choosing ITS Integrator Fully integrated into Financial and PAyroll systems. Review Source PER Phathutshedzo Emmanuel R. Chief Network Controller Education Management Used the software for: 2+ years ### "ITS integrater" June 28, 2022 5.0 a powerful tool Pros Student Management Finance Payroll Supply chain Cons application portal is missing some important information Review Source SX Siphiwe X. Deputy Director: Student Finance Education Management Used the software for: 2+ years ### "The Only Kid on the Block" June 28, 2022 3.0 We are able to find automated solutions and digitalize functions within the institution Pros Integrated with other environments and third party ERPs Cons Expensive to develop and maintain. The cost of having changes or developments made on the current system are too high Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Pastel](https://www.capterra.com/p/176456/Pastel/) Reason for choosing ITS Integrator Integration with other environments Review Source CN Connie N. Director Education Management Used the software for: 2+ years ### "Good " June 28, 2022 4.0 I use for HR administration and I find it easy to work with Pros All HR administration features, they are easy to navigate and easy to follow Cons There is a room to improve some HR administration features Reason for choosing ITS Integrator Because it is customized and alignes with the type of industry that I'm in Review Source TT Tshililo T. System Support Officer Education Management Used the software for: 6-12 months ### "about ITS system" June 28, 2022 2.0 ITS is very good system for Student management data but with other modules like HR, Assets and Finance management improvement is needed. Pros Most impactful is Student management. Is easy to manage student data Cons If they can use recent technology that can easily integrate with other systems Review Source BM Banikele M. Faculty Officer Humanities and Social Sciences Higher Education Used the software for: 1-2 years ### "ITS Back Office" June 27, 2022 3.0 I once got training and only got to use the skills in about 5 months later when I had forgot EVERYTHING THING (including what it is called) and was asked to report (I'm not sure what report cause I didn't even understand what they wanted till this day). Pros Has a lot of functions and therefore allows one to do a lot of things. Cons The tabbing and sifting through too many questions and it looks intimidating. Its very easy to forget when you haven't used a functionality in a while. Review Source SM Sifiso M. HR Manager Higher Education Used the software for: I used a free trial ### "Its" June 28, 2022 4.0 Pros Presentation especially erecruitment as well as leave administration Cons To be noted when fully implemented the system Review Source Similar Products Featured ## Related categories [Admissions](https://www.capterra.com/admissions-software/)