# Microsoft Copilot Studio Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Microsoft Copilot Studio Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/252136/Microsoft-Power-Virtual-Agents/reviews --- # Microsoft Copilot Studio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Microsoft Copilot Studio ## What is Microsoft Copilot Studio? Explore Microsoft Copilot Studio, a low-code platform for crafting your own copilots or customizing Microsoft Copilot. It features custom GPTs, AI plugins, and manual topics, allowing full lifecycle management from building to deployment in a unified interface. Instantly live as a SaaS, it integrates with Microsoft Azure OpenAI Studio and other AI technologies for seamless functionality. ## What is Microsoft Copilot Studio used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Microsoft Copilot Studio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.microsoft.com&name=Microsoft Copilot Studio) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Microsoft Copilot Studio 4.4 (7) VS. [5.0 (10)](https://www.capterra.com/p/10016583/CoSupport-AI/#reviews) Starting Price $200 Other, Per Month Starting Price $99 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.9 (473) Value For Money 4.3 (6) Value For Money 4.9 (433) Customer Service 4.2 (6) Customer Service 4.9 (450) ## Microsoft Copilot Studio alternatives [4.4 (366)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (473)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) [View all alternatives](https://www.capterra.com/p/252136/Microsoft-Power-Virtual-Agents/alternatives/) ## FAQs about Microsoft Copilot Studio Overview ### What company size and specific industries is Microsoft Copilot Studio built for? Microsoft Copilot Studio is designed for any business size, from small teams to enterprise organizations, and it is not limited to a specific industry. It suits any user or business that needs a conversational AI platform for creating copilots. Features and Usability ### What are the key features of Microsoft Copilot Studio? Microsoft Copilot Studio offers AI Copilot, generative AI, and natural language processing for building conversational experiences. It includes chatbot creation, automated responses, and business process automation, along with personalization features for tailoring interactions and AI/Machine Learning capabilities for supporting custom copilots. Pricing ### How much does it cost and what fees or limitations are included? Microsoft Copilot Studio starts at $200 per month for 25,000 messages per month on the starting plan, which includes chatbots. A free trial is available. No additional fees or pricing limitations are listed in the provided plan details, so the main published cost is the monthly starting price. Integrations ### Which third-party tools and platforms does Microsoft Copilot Studio integrate with? Microsoft Copilot Studio connects natively to Microsoft Teams, Microsoft 365, Microsoft 365 Copilot, Microsoft Azure, Dynamics 365, Dynamics 365 Customer Service, Microsoft Power Apps, and Microsoft Power Automate. These integrations cover collaboration, business applications, cloud services, and automation within the Microsoft ecosystem. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Microsoft Copilot Studio offer? Microsoft Copilot Studio provides webinars, documentation, and videos for training. Webinars can support guided sessions, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does Microsoft Copilot Studio offer? Microsoft Copilot Studio provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or recurring issues cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chatbot 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form AI/Machine Learning 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Automated Responses 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automatic reply functionality for incoming messages Business Process Automation 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Personalization 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Adjust communications based on previous interactions or personal preferences Microsoft Copilot Studio 8 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes AI-based platform which conducts a conversation via auditory or textual methods Use AI to generate content in the form of text, images, videos, etc. Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.3 (6) Free Trial Starting at $200.00 Other,Per Month It includes: - Chatbots Value for money 4.3 (6) 4.3 Based on 6 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[ Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/)[ Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)[ Dynamics 365 Customer Service](https://www.capterra.com/p/213170/Dynamics-365-Customer-Service/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JR Julie R. Patient Care Coordinator Medical Devices ### "Microsoft Copilot Studio for all things Microsoft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2025 My overall experience with Microsoft Copilot Studio has been a positive and efficient one. I like being able to access all my most used Microsoft software all in one place. Pros what I like most about Microsoft Copilot Studio is that I have access to all the Microsoft software I use in one place and I can use them in-conjunction with one another. Cons There is nothing I like least as this software allows me to intergrade all it's features with one another. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Associate Accounting ### "Work smarter not harder with CoPilot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 28, 2025 Pros We use Copilot for our designated firm approved AI platform. The best part is that it integrates with our entire Microsoft Office Suite, so it's able to tailor its response to your specific account/emails/documents, etc. Cons There are many times where I feel like Copilot does an amazing job at building formatting and ideating documents, but it never allows me to actually see or download the document it creates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dave L. Senior Consultant Information Technology and Services ### "It's a nice start, but still has a long way to go" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 April 28, 2025 While it's laid out in such a way to make it easy for users to get started, Copilot and the Agent's themselves are limited and I would not rate the resulting agents "production ready". Pros It works okay if you want to get a quick bot out that basically performs a search of a website. Cons First of all, it's very restricted with what you can do with a basic license. The functionality is also very limited. For instance, you can have your "Agent" obtain data from online SharePoint documents, a SharePoint Document library, or a SharePoint website. However, you can't get data from a SharePoint list. Why is this implemented out of the box? Second, I set up instructions for my agents. I asked it to summarize a bunch of PDF documents. Literally 30 seconds later I copied/pasted my command and ran it a second time - with a completely different result! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. Power Platform Developer Construction ### "Your company branded “ChatGPT/Copilot” assistant " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 I believe it’s the next best thing in a world of large language model AI chatbot assistants. Easy to learn with plenty of online resources to utilize if you need them Pros Ability to create a customized chatbot that inherently knows the context of all conversations are specifically related to your organization. Cons At times it’s difficult to correct the generative answers given while testing your copilot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Debra W. SIU Investigator Health, Wellness and Fitness ### "Copilot AI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 9, 2025 Pros being able to re-word things to sound professional Cons sometimes answers are vague and I need to ask multiple times Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Meerali N. SME Computer Software ### "Quick and Easy AI Agent Creation to Publishing = Copilot Studio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Awesome! The number of options available to integrate the AI Agents is really remarkable! The ease to create, customize and publish is commendable. Pros The user interface is beginner friendly and easy to navigate. The best part is creating AI Agents using Prompts! Test, publish, share, integrate and so many amazing features! Cons Nothing specific to unlike! Tho sometimes training and testing AI Agent is time consuming! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rajat J. Data Engineer Oil & Energy ### "Big Boss Of Chatbot" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 1, 2022 Overall experience is good for trivial and simple use cases. We did integrate with Microsoft teams. Pros It is very easy to create chat flow in the Power Virtual Agent . It has a strong connection with other power platform apps. Cons Power virtual agent cannot stand independent in the market and capture the share as they cannot work without the help of other Power platform products Reasons for choosing Microsoft Copilot Studio Since power platform comes with office 365 license ,we tried to utilise it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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