--- title: "TIM BPM Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TIM BPM Suite Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/252180/TIM-BPM-Suite/" page_type: "product" language: "en" --- # TIM BPM Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TIM BPM Suite ## What is TIM BPM Suite? Founded in 2007, TIM has a wide range of expertise proven in over 500 implemented workflow projects and the trust of customers such as Deutsche Bahn, BMW or DEKA. ​ With TIM, processes are managed end-to-end by closing the gap between your business and different IT tools. As no-code solution, it allows you to digitise your processes independently while having the flexibility to tailor it to your specific needs. International rollouts are also possible with the availability of 13 languages. So, whether you are a small business or a large corporation, your processes can be implemented fast and easily. ​ Responsibilities are clear, workflows run automatically in the background, process compliance is ensured, and the status quo of the processes can be monitored in real-time. Facilitate more effective decisions, minimise risks and continuously improve your processes. ​ Let your work flow – with TIM! ​ ## What is TIM BPM Suite used for? [Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €16.9 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TIM BPM Suite?[Manage this product listing](https://www.g2.com/products/tim-bpm-suite/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TIM BPM Suite 4.3 (6) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €16.9 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.5 (6,068) Value For Money 4.5 (6) Value For Money 4.3 (4,685) Customer Service 4.8 (6) Customer Service 4.4 (4,478) ## TIM BPM Suite alternatives [4.7 (3,622)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [View all alternatives](https://www.capterra.com/p/252180/TIM-BPM-Suite/alternatives/) ## FAQs about TIM BPM Suite Overview ### What company size and specific industries is TIM BPM Suite built for? TIM BPM Suite is designed for small businesses through large corporations across all industries. Its no-code approach also makes it suitable for organizations that do not have in-house IT skills, broadening its fit for teams of varying technical capacity and business size. Features and Usability ### What are the key features of TIM BPM Suite? TIM BPM Suite offers business process automation, workflow management, and process modeling & designing, along with a graphical workflow editor and no-code configuration. It also includes approval process control, task management, forms automation, document management, reporting/analytics, access controls/permissions, audit trail, and third-party integrations. Integrations ### Which third-party tools and platforms does TIM BPM Suite integrate with? TIM BPM Suite integrates with Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Microsoft Teams, and Microsoft Word. These Microsoft integrations support identity, documents, email, collaboration, and office productivity workflows within the suite. Getting Started and Support ### What training and onboarding options does TIM BPM Suite offer? TIM BPM Suite provides in-person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, remote participation, reference materials, and self-paced viewing when learning product features and setup steps. Getting Started and Support ### What customer support options does TIM BPM Suite offer? TIM BPM Suite provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to get help, learn product details, and resolve issues. No reviewer feedback about support experience is available, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 3,617 Business Process Management reviews Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) TIM BPM Suite supports all three features that reviewers rate most important: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate processes, keep work moving between teams, and automate repeatable steps, allowing teams to improve consistency, reduce manual effort, and complete process-driven work more efficiently. Third-Party Integrations 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Access Controls/Permissions 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Reports 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Email Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Mobile Access 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices TIM BPM Suite 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (6) 3.7 Based on 6 reviews ## Pricing Value for money 4.5 (6) Free Trial Basic - Start with one single process €16.90 Per User,Per Month Advanced - Start with any number of processes €19.78 Per User,Per Month Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WN William N. S. Process Automation and Digitalization Banking ### "TIM BPM Suite - Everything you need for workflows" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2025 Pros Everything is here. You can complete a process in this single tool. Cons Not much since it is easy to understand and use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IB Issam B. Process Automation And Digitalization Banking ### "Efficient and user-friendly BPM solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2025 Pros The TIM BPM Suite offers an intuitive user interface and extensive automation features that significantly enhance efficiency and productivity. Cons There is nothing negative to say as the software is very user-friendly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Thomas W. CIO Political Organization ### "Let's go TIM!" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 2, 2025 We learned a lot using the product and its features, however the functional gaps are to be adressed in due course in order to get even with market competitors. Pros Workflow Solution is flexible enough and technical Support Max N. is very valuable! Cons Functionality restrictions compared to competitors Smart Forms Designer Restrictions Reporting Dashboard Technical Transportation Conzept (dev to uat to prod) error prone Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MF Marcel F. Produktdatenmanager Machinery ### "TIM - Solutions efficient entry into the world of processes" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2025 Basically positive. As a company, we are happy to have chosen TIM Solutions. Of course, new features here and there would be nice. Pros \- Simple conditions for developers and users - Fast implementation thanks to Smart Form - great online help with all the necessary points - great support Cons A few functions would be nice: - Rules can currently only be stored with AND conditions. This results in a large number of rule systems. - Direct SQL database integration in Smartform Designer is missing - Mail dispatch in different languages only possible in a cumbersome way - Mail dispatch for individual processes cannot be automated (always all or nothing) Alternatives considered [Camunda](https://www.capterra.com/p/145407/Camunda-BPM/) Reasons for choosing TIM BPM Suite Best mix of price and performance. The presentation we attended was also super good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JS Jorg S. Head of organisation Public Policy ### "TIM BPM Suite - great solution for good workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2025 Great workflow-tool. Easy to handle, even if you´re not into programming. Pros First things first: "WYSIWYG"- what you see is what you get. That´s what i like most. And also the look and feel. Cons There´s nothing serious to mention. Maybe i´d wish a bit more space for customizing. Alternatives considered [Bonita](https://www.capterra.com/p/118850/Bonita-BPM/) Reasons for choosing TIM BPM Suite Main package was the best for our purposes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Melanie S. Senior Manager Tool Implementation Marketing and Advertising ### "EssenceMediacom Germany - Flow" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2025 \- timely efficient support - optimal assistance with requirements - rapid implementation of our requirements - nice friendly cooperation with all employees Pros maximum flexibility to implement our requirements Cons nothing noteworthy because positives prevail Alternatives considered [Wrike](https://www.capterra.com/p/76113/Wrike/) Reasons for choosing TIM BPM Suite Price and the possibility of interfaces for our tools Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.