# TIM BPM Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TIM BPM Suite Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/252180/TIM-BPM-Suite

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# 

 TIM BPM Suite Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TIM BPM Suite

## What is TIM BPM Suite?

Founded in 2007, TIM has a wide range of expertise proven in over 500 implemented workflow projects and the trust of customers such as Deutsche Bahn, BMW or DEKA. ​ With TIM, processes are managed end-to-end by closing the gap between your business and different IT tools. As no-code solution, it allows you to digitise your processes independently while having the flexibility to tailor it to your specific needs. International rollouts are also possible with the availability of 13 languages. So, whether you are a small business or a large corporation, your processes can be implemented fast and easily. ​ Responsibilities are clear, workflows run automatically in the background, process compliance is ensured, and the status quo of the processes can be monitored in real-time. Facilitate more effective decisions, minimise risks and continuously improve your processes. ​ Let your work flow – with TIM! ​

## What is TIM BPM Suite used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€16.9

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for TIM BPM Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://tim-solutions.de&name=TIM BPM Suite)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TIM BPM Suite

4.3 (6)

VS.

[4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

€16.9

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (6)

Ease Of Use

4.8 (1,034)

Value For Money

4.5 (6)

Value For Money

4.7 (952)

Customer Service

4.8 (6)

Customer Service

4.8 (972)

## TIM BPM Suite alternatives

[4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252180/TIM-BPM-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

4.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Access Controls/Permissions

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Data Import/Export

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Third-Party Integrations

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Email Management

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Mobile Access

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

TIM BPM Suite 53 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Automate repetitive tasks such as filling out information or creating certain types of forms

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Track the status and progress of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.7 (6)

3.7

Based on 6 reviews

## Pricing

Value for money

4.5 (6)

Free Trial

Basic - Start with one single process

€16.90

Per User,Per Month

Advanced - Start with any number of processes

€19.78

Per User,Per Month

Value for money

4.5 (6)

4.5

Based on 6 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(2)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

WN

William N. S.

Process Automation and Digitalization

Banking

### "TIM BPM Suite - Everything you need for workflows"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2025

Pros

Everything is here. You can complete a process in this single tool.

Cons

Not much since it is easy to understand and use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IB

Issam B.

Process Automation And Digitalization

Banking

### "Efficient and user-friendly BPM solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2025

Pros

The TIM BPM Suite offers an intuitive user interface and extensive automation features that significantly enhance efficiency and productivity.

Cons

There is nothing negative to say as the software is very user-friendly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Thomas W.

CIO

Political Organization

### "Let's go TIM!"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 2, 2025

We learned a lot using the product and its features, however the functional gaps are to be adressed in due course in order to get even with market competitors.

Pros

Workflow Solution is flexible enough and technical Support Max N. is very valuable!

Cons

Functionality restrictions compared to competitors Smart Forms Designer Restrictions Reporting Dashboard Technical Transportation Conzept (dev to uat to prod) error prone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Marcel F.

Produktdatenmanager

Machinery

### "TIM - Solutions efficient entry into the world of processes"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 2, 2025

Basically positive. As a company, we are happy to have chosen TIM Solutions. Of course, new features here and there would be nice.

Pros

\- Simple conditions for developers and users - Fast implementation thanks to Smart Form - great online help with all the necessary points - great support

Cons

A few functions would be nice: - Rules can currently only be stored with AND conditions. This results in a large number of rule systems. - Direct SQL database integration in Smartform Designer is missing - Mail dispatch in different languages only possible in a cumbersome way - Mail dispatch for individual processes cannot be automated (always all or nothing)

Alternatives considered

[Camunda](https://www.capterra.com/p/145407/Camunda-BPM/)

Reasons for choosing TIM BPM Suite

Best mix of price and performance. The presentation we attended was also super good.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jorg S.

Head of organisation

Public Policy

### "TIM BPM Suite - great solution for good workflows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2025

Great workflow-tool. Easy to handle, even if you´re not into programming.

Pros

First things first: "WYSIWYG"- what you see is what you get. That´s what i like most. And also the look and feel.

Cons

There´s nothing serious to mention. Maybe i´d wish a bit more space for customizing.

Alternatives considered

[Bonita](https://www.capterra.com/p/118850/Bonita-BPM/)

Reasons for choosing TIM BPM Suite

Main package was the best for our purposes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Melanie S.

Senior Manager Tool Implementation

Marketing and Advertising

### "EssenceMediacom Germany - Flow"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 28, 2025

\- timely efficient support - optimal assistance with requirements - rapid implementation of our requirements - nice friendly cooperation with all employees

Pros

maximum flexibility to implement our requirements

Cons

nothing noteworthy because positives prevail

Alternatives considered

[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reasons for choosing TIM BPM Suite

Price and the possibility of interfaces for our tools

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)