# Doctoralia Phone Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Doctoralia Phone Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/252238/Doctoralia-Phone

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# 

 Doctoralia Phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Doctoralia Phone

## What is Doctoralia Phone?

Doctoralia Phone is a software that optimizes the management of telephone calls in your clinic, improving the organization, visibility, and monitoring of all incoming and outgoing calls from the reception. It allows you to know who is calling, prioritize calls according to what is most relevant to your business and have a control panel to be able to return those calls immediately, so you do not miss any opportunity to receive a new patient.

## What is Doctoralia Phone used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€499

Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Doctoralia Phone

4.7 (15)

VS.

[4.7 (313)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting Price

€499

Per Month

Starting Price

$149

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.7 (313)

Value For Money

4.4 (14)

Value For Money

4.6 (298)

Customer Service

4.6 (14)

Customer Service

4.6 (294)

## Doctoralia Phone alternatives

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.1 (223)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/252238/Doctoralia-Phone/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Activity Tracking

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Caller ID

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Call Monitoring

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Reporting

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and report on all incoming and outgoing calls

Doctoralia Phone 10 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Measure campaign influence through collection of keyword tracking and revenue sources

Identify the number and contact information of a caller before answering the phone

Observe and track the demand, usage, progress or quality of a system, product, or user

Computer-based system that allows users to send and receive voice messages

Get Advice

We can help you find the software with the features you need.

Features

4.7 (15)

4.7

Based on 15 reviews

## Pricing

Value for money

4.4 (14)

Basic

€499.00

Per Month

Value for money

4.4 (14)

4.4

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(11)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JE

Jorge Emmanuel L.

Médico general

Health, Wellness and Fitness

### "Buena aplicación "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 24, 2023

Mi experiencia ha Sido buena en general con la aplicación

Pros

Me gusta la facilidad para poder mantener contacto con el paciente

Cons

Las funciones limitadas en la prueba gratuita

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LA

Lenice A.

Técnico em Secretariado

Primary/Secondary Education

### "Aplicativo bacana para agendamento de compromissos."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2023

Pros

Gostei da praticidade. Minha psicóloga começou a usar. Então através dele eu consultava meu horário, pedia alteração da data caso fosse necessário.

Cons

Não tenho do que reclamar. Foi bastante funcional.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jeronimo L.

CEO

Management Consulting

### "Avaliação do Doctoralia Phone"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 28, 2023

Ótimo para o agendamento de consultas médicas.

Pros

É fácil de usar e me comunico com meus médicos por ele para agendar consultas.

Cons

Para o agendamento de consultas, que utilizo, funciona perfeitamente.

Switched from

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Enzo C.

Dr amministrativo

Medical Practice

### "Ottimo sistema "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2022

Pros

Gestire le chiamate in entrata potendo richiamare i pazienti senza perdere più chiamate

Cons

Non ho trovato inconvenienti nell’ utilizzare il sistema

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Alexandre J.

Médico

Health, Wellness and Fitness

### "Ótima funcionalidade!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 14, 2022

Pros

Melhora o atendimento ao cliente, facilita o trbalho da secretária e é fácil de usar.

Cons

Gostaria de um retorno mais frequente do pessoal da Doctoralia sobre o uso do software, para melhorias no atendimento.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NG

Nallely G.

Administración

Medical Devices

### "es buen producto pero un poco caro para la funcionalidad "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 13, 2022

Buena pero me falta un plus

Pros

que registra estadísticas de las llamadas y se pueden regresar las llamadas perdidas

Cons

creo que hace falta mas asesoria por parte de doctoralia para explotar la herramienta al máximo , creo que es muy similar a la herramienta de telmex y en la que puedes direccionar las llamadas a tu celular y es mas económico

Reasons for choosing Doctoralia Phone

porque lo compramos en conjunto con la herramienta para unidades médicas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CO

Carmen O.

Directora General

Health, Wellness and Fitness

### "Reseña Doctoralia"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

June 13, 2022

No me gusta el servicio de call center por que me han desviado pacientes con otros médicos prefiero atender yo las llamadas

Pros

Usualmente sirve bastante bien para captar pacientes y tiene difusión aceptable.

Cons

Que de pronto se sale del celular y no acepta la contraseña

Reasons for choosing Doctoralia Phone

Se supone que iba a tener más consulta y en el último mes disminuyeron mucho las llamadas y las citas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HR

Hector R.

Director

Medical Devices

### "Una muy buena opción dejarnos ver a los usuarios"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 13, 2022

Muy bueno, ya que nos ha puesto en el aparador de los usuarios

Pros

Facil de usar por los usuarios y administradores

Cons

todo a funcionado bien sin incinvenientes

Reasons for choosing Doctoralia Phone

Por su facilidad

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Ianusa A.

Gerente

Health, Wellness and Fitness

### "Muito bom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2022

Software sensacional!!!

Pros

O produto é fácil de usar, intuitivo, traz gráficos que nos permitem estar em constante melhoria e trouxe muitos benefícios após a implantação.

Cons

Acho que integrar um WhatsApp seria uma maravilha

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

Dalton Luis M.

Médico

Health, Wellness and Fitness

### "Perfeito "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2022

Pros

Atendimento telefônico no aparelho que quiser, aumento de produtividade, controle estatístico da origem da ligação.

Cons

Nada, recomendo o Doctoralia Phone para todos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rafael S.

Gerente Geral

Health, Wellness and Fitness

### "Doctoralia Phone"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 2, 2022

Pros

Facilidade no manuseio, interface simples, suporte da equipe

Cons

Mesmo valor para comprar licenças sendo que ja possuo o sofware, deveriam fazer um valor diferenciado para quem ja e cliente.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tatiana S.

administrativo

Hospital & Health Care

### "Otimo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2022

Pros

Facilidade no atendimento diario, e otimizando o tempo da recepçao

Cons

ate o momento nada a pontuar de negativo

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Eleni L.

responsabile accettazine

Health, Wellness and Fitness

### "Effemedica"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 1, 2022

Pros

Il prodotto è intuito e facilmente integrabile con gli altri strumenti aziendali

Cons

Alcune volte il sistema si interrompe e non permette di ricevere telefonate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SC

Santino C.

Ortopedico

Medical Practice

### "Ha cambiato il mio modo di lavorare "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2022

Pros

Facilità di utilizzo, implementazione, installazione rapida, ben apprezzato dai pazienti, possibilità di non perdere nessuna telefonata, possibilità di monitorizza il lavoro dei dipendenti

Cons

Richiede una connessione internet stabile e sebbene funziona anche in WiFi abbiamo optato per una rete cablata

Reasons for choosing Doctoralia Phone

Più completo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Veronica C.

DG

Medical Practice

### "La svolta nella gestione dell’ incoming dei pazienti"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 31, 2022

Pros

Vantaggi? Molteplici. Dalla possibilità di non perdere le chiamate alla valutazione delle performance dei dipendenti, alla verifica dei motivi si chiamata ed al controllo dei dati statistici per verificare i flussi. Eccellente!

Cons

La possibilità di visualizzare da parte dei singoli account le telefonate aperte dei colleghi.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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