--- title: "Doctoralia Phone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Doctoralia Phone Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/252238/Doctoralia-Phone/" page_type: "product" language: "en" --- # Doctoralia Phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Doctoralia Phone ## What is Doctoralia Phone? Doctoralia Phone is a software that optimizes the management of telephone calls in your clinic, improving the organization, visibility, and monitoring of all incoming and outgoing calls from the reception. It allows you to know who is calling, prioritize calls according to what is most relevant to your business and have a control panel to be able to return those calls immediately, so you do not miss any opportunity to receive a new patient. ## What is Doctoralia Phone used for? [Call Tracking](https://www.capterra.com/call-tracking-software/)[Contact Center](https://www.capterra.com/contact-center-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €499 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Doctoralia Phone?[Manage this product listing](https://www.g2.com/products/doctoralia-phone/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Doctoralia Phone 4.7 (15) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €499 Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.6 (888) Value For Money 4.4 (14) Value For Money 4.6 (798) Customer Service 4.6 (14) Customer Service 4.7 (819) ## Doctoralia Phone alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159578/CallHippo/) [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Starting price $110.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) [View all alternatives](https://www.capterra.com/p/252238/Doctoralia-Phone/alternatives/) ## FAQs about Doctoralia Phone Overview ### Which roles and teams benefit most from Doctoralia Phone? Doctoralia Phone is most used by physicians, clinic administrators, front-desk teams, and healthcare executives. Doctors use it to manage patient calls and appointment coordination efficiently, while administrative and secretarial staff handle scheduling and intake workflows. Directors, general managers, and CEOs rely on it to improve responsiveness, streamline operations, and support patient service quality. Answer based on 15 reviews Overview ### What company size and specific industries is Doctoralia Phone built for? Doctoralia Phone is designed for medical clinics of any specialty that have a reception team and handle a high volume of calls each day. It fits healthcare organizations of varying sizes, especially clinics that need call management support for frequent patient inquiries and appointment-related communication. Features and Usability ### What are the key features of Doctoralia Phone? Doctoralia Phone offers call tracking and call tracking metrics for measuring call activity, along with call monitoring and call recording for reviewing conversations. It also includes call list management, caller ID, voicemail, alerts/notifications, activity tracking, and call reporting for managing and analyzing phone interactions. ## Features AI summary Based on 899 Contact Center reviews Capterra data shows that buyers of call tracking software rank the following features as their top priorities: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) Doctoralia Phone includes **Call Tracking Metrics**, giving teams visibility into call volume, outcomes, and performance trends. However, it does not offer **Call Routing** or **Call Center Management**. Instead, it provides other highly rated features, including **Call Recording** (**48%**), **Voice Mail** (**48%**), and **Call Monitoring** (**47%**). These features help businesses review conversations, capture missed inquiries, and oversee call quality, allowing teams to improve follow-up and make better decisions about customer communications. Call Tracking Metrics 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Call Recording 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Voice Mail 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Computer-based system that allows users to send and receive voice messages Call Monitoring 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Alerts/Notifications 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Activity Tracking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Doctoralia Phone 11 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Caller ID: Identify the number and contact information of a caller before answering the phone - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.4 (14) Basic €499.00 Per Month Value for money 4.4 (14) 4.4 Based on 14 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(11) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JE Jorge Emmanuel L. Médico general Health, Wellness and Fitness ### "Buena aplicación " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2023 Mi experiencia ha Sido buena en general con la aplicación Pros Me gusta la facilidad para poder mantener contacto con el paciente Cons Las funciones limitadas en la prueba gratuita Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lenice A. Técnico em Secretariado Primary/Secondary Education ### "Aplicativo bacana para agendamento de compromissos." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2023 Pros Gostei da praticidade. Minha psicóloga começou a usar. Então através dele eu consultava meu horário, pedia alteração da data caso fosse necessário. Cons Não tenho do que reclamar. Foi bastante funcional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jeronimo L. CEO Management Consulting ### "Avaliação do Doctoralia Phone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 28, 2023 Ótimo para o agendamento de consultas médicas. Pros É fácil de usar e me comunico com meus médicos por ele para agendar consultas. Cons Para o agendamento de consultas, que utilizo, funciona perfeitamente. Switched from [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Enzo C. Dr amministrativo Medical Practice ### "Ottimo sistema " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 Pros Gestire le chiamate in entrata potendo richiamare i pazienti senza perdere più chiamate Cons Non ho trovato inconvenienti nell’ utilizzare il sistema Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AJ Alexandre J. Médico Health, Wellness and Fitness ### "Ótima funcionalidade!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2022 Pros Melhora o atendimento ao cliente, facilita o trbalho da secretária e é fácil de usar. Cons Gostaria de um retorno mais frequente do pessoal da Doctoralia sobre o uso do software, para melhorias no atendimento. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NG Nallely G. Administración Medical Devices ### "es buen producto pero un poco caro para la funcionalidad " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 13, 2022 Buena pero me falta un plus Pros que registra estadísticas de las llamadas y se pueden regresar las llamadas perdidas Cons creo que hace falta mas asesoria por parte de doctoralia para explotar la herramienta al máximo , creo que es muy similar a la herramienta de telmex y en la que puedes direccionar las llamadas a tu celular y es mas económico Reasons for choosing Doctoralia Phone porque lo compramos en conjunto con la herramienta para unidades médicas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CO Carmen O. Directora General Health, Wellness and Fitness ### "Reseña Doctoralia" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 June 13, 2022 No me gusta el servicio de call center por que me han desviado pacientes con otros médicos prefiero atender yo las llamadas Pros Usualmente sirve bastante bien para captar pacientes y tiene difusión aceptable. Cons Que de pronto se sale del celular y no acepta la contraseña Reasons for choosing Doctoralia Phone Se supone que iba a tener más consulta y en el último mes disminuyeron mucho las llamadas y las citas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HR Hector R. Director Medical Devices ### "Una muy buena opción dejarnos ver a los usuarios" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 13, 2022 Muy bueno, ya que nos ha puesto en el aparador de los usuarios Pros Facil de usar por los usuarios y administradores Cons todo a funcionado bien sin incinvenientes Reasons for choosing Doctoralia Phone Por su facilidad Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IA Ianusa A. Gerente Health, Wellness and Fitness ### "Muito bom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2022 Software sensacional!!! Pros O produto é fácil de usar, intuitivo, traz gráficos que nos permitem estar em constante melhoria e trouxe muitos benefícios após a implantação. Cons Acho que integrar um WhatsApp seria uma maravilha Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Dalton Luis M. Médico Health, Wellness and Fitness ### "Perfeito " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2022 Pros Atendimento telefônico no aparelho que quiser, aumento de produtividade, controle estatístico da origem da ligação. Cons Nada, recomendo o Doctoralia Phone para todos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rafael S. Gerente Geral Health, Wellness and Fitness ### "Doctoralia Phone" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2022 Pros Facilidade no manuseio, interface simples, suporte da equipe Cons Mesmo valor para comprar licenças sendo que ja possuo o sofware, deveriam fazer um valor diferenciado para quem ja e cliente. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tatiana S. administrativo Hospital & Health Care ### "Otimo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 Pros Facilidade no atendimento diario, e otimizando o tempo da recepçao Cons ate o momento nada a pontuar de negativo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Eleni L. responsabile accettazine Health, Wellness and Fitness ### "Effemedica" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2022 Pros Il prodotto è intuito e facilmente integrabile con gli altri strumenti aziendali Cons Alcune volte il sistema si interrompe e non permette di ricevere telefonate Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Santino C. Ortopedico Medical Practice ### "Ha cambiato il mio modo di lavorare " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 Pros Facilità di utilizzo, implementazione, installazione rapida, ben apprezzato dai pazienti, possibilità di non perdere nessuna telefonata, possibilità di monitorizza il lavoro dei dipendenti Cons Richiede una connessione internet stabile e sebbene funziona anche in WiFi abbiamo optato per una rete cablata Reasons for choosing Doctoralia Phone Più completo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VC Veronica C. DG Medical Practice ### "La svolta nella gestione dell’ incoming dei pazienti" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2022 Pros Vantaggi? Molteplici. Dalla possibilità di non perdere le chiamate alla valutazione delle performance dei dipendenti, alla verifica dei motivi si chiamata ed al controllo dei dati statistici per verificare i flussi. Eccellente! Cons La possibilità di visualizzare da parte dei singoli account le telefonate aperte dei colleghi. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.