--- title: "Kiliba Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kiliba Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/252339/Kiliba/" page_type: "product" language: "en" --- # Kiliba Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kiliba ## What is Kiliba? Kiliba, integrates quickly in just 2 minutes with Shopify, PrestaShop, and Adobe Commerce using our plugins. Why opt for our service? We offer 23 ready-to-use scenarios including abandoned cart recovery, cross-selling, and welcome emails. Our platform automatically segments your database, allows for the creation and customization of promotional codes, and utilizes AI for personalized product recommendations. Additionally, our automatic email drafting feature supports seven languages. Our unique Smartletter feature leverages AI to boost your email strategy. Simply select a product, and Smartletter handles the rest by: Generating a custom email template that mirrors your website’s DNA Crafting text that matches your brand’s tone Creating visually appealing images in line with your graphic standards Join over 1000 clients who already benefit from our innovative solutions. Why not you? ## What is Kiliba used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kiliba?[Manage this product listing](https://www.g2.com/products/kiliba/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kiliba 4.5 (4) VS. [4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price €49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 3.8 (2,129) Value For Money 5.0 (3) Value For Money 3.9 (2,025) Customer Service 4.3 (3) Customer Service 3.9 (2,073) ## Kiliba alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,129)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) ## FAQs about Kiliba Overview ### What company size and specific industries is Kiliba built for? Kiliba is designed for e-retailers, making it suitable for businesses in online retail and ecommerce. The target company size is not specified, but the product appears intended for retail companies that sell products through digital storefronts rather than service-based or offline-only organizations. Features and Usability ### What are the key features of Kiliba? Kiliba offers customer segmentation, segmentation, and CRM for organizing audiences and customer data. It also includes campaign management, marketing automation, and multi-channel marketing for running outreach across channels. Reporting features such as dashboard, activity dashboard, conversion tracking, email tracking, engagement tracking, and ROI tracking support campaign analysis. Integrations ### Which third-party tools and platforms does Kiliba integrate with? Kiliba connects natively to PrestaShop and Shopify for e-commerce integration. These two platforms cover its listed third-party connections, supporting store data and customer activity across major online storefront environments. Getting Started and Support ### What training and onboarding options does Kiliba offer? Kiliba provides live online sessions and documentation for teams getting started. Live online sessions support guided training with an instructor, while documentation offers written reference material for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does Kiliba offer? Kiliba provides email/help desk, FAQ/forum, and chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek help. ## Features AI summary Based on 6,612 Marketing Automation reviews Capterra data shows that buyers of marketing automation software rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Kiliba supports **Email Marketing**, which covers one of the most requested capabilities in this category. However, it does not include **Event Triggered Actions** or **Lead Capture**. Instead, it offers **CRM** (**54%**), another feature reviewers rate highly when choosing a solution. This gives teams a central place to manage customer data and relationships, helping businesses run more targeted outreach and keep contact information organized. Email Marketing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns CRM 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Engagement Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Marketing Automation 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions ROI Tracking 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Activity Dashboard 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Kiliba 14 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 5.0 (3) Free Trial Kick start €49.00 Flat Rate,Per Month Rodeo €99.00 Flat Rate,Per Month On the go €199.00 Flat Rate,Per Month Bespoke €200.00 Flat Rate,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Julien R. Data Steward Graphic Design ### "Un booster de croissance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 26, 2025 Depuis bientôt 3 ans avec Kiliba, nous avons vu un reel différence sur notre e-commerce, les relances de paniers abandonnés comme l'annimation de nos clients dormant à réellement été booster. C'est un vrai plus. Pros La simplicité de mise en place de scénario de relance client. la profondeur des scénarios proposés allant des plus simples au plus compliqués. Les newsletter intégrées depuis peu sont un vrai plus avec l'assistance par IA. Cons L'IA prend parfois trop d'importance et ne nous laisse pas toujours le choix là où nous aimerions l'avoir. Alternatives considered [Carts Guru](https://www.capterra.com/p/153191/Carts-Guru/) Reasons for choosing Kiliba Interface plus facile d'utilisation et entièrement traduite contrairement à Carts Guru. Tarification moindre mais efficacité similaire pour notre secteur d'activité. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fabien C. Webmaster Cosmetics ### "Easy automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 11, 2023 Pros Really simple to use, the scenarios are activated in a few clicks, the AI ​​is well integrated. Support is very responsive Cons Kiliba lacks customization, the templates are basic and lack options (a drag & drop system is needed) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Julien R. Data Steward Graphic Design ### "Apporteur de Chiffre d'affaires très efficace !!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 14, 2023 Grâce à Kiliba beaucoup de paniers abandonnés retrouve le chemin de la commande nous générons un julo chiffre en plus grâce à lui. Pros Simple et agréable à utiliser, l'interface est très intuitive et les résultats se font sentir très rapidement notre investissement à été rentabilisé dès le premier mois. Cons Rien de particulier le seul souci sont des lags sur l'interface où l'affichage du tableau de bord ne se fait pas toujours bien... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Julie V. Consultante marketing Marketing and Advertising ### "Kiliba rend accessible le marketing automation !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2022 Pros L'intégration de Kiliba est très simple et s'est faite assez rapidement. Les scénarios proposés sont tous très pertinents et répondent parfaitement à nos attentes. L'implémentation de ces scénarios est facile et intuitive. Cons La solution est jeune, il y a un énorme potentiel pour une multitude de nouvelles fonctionnalités et c'est ce qui rend l'outil vraiment bien. J Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.