--- title: "Dash Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Dash the right Registration solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/252344/DaySmart-Recreation/reviews/" page_type: "reviews" language: "en" --- Dash 4.3 (44) [View alternatives](https://www.capterra.com/p/252344/DaySmart-Recreation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Dash Ease of use 4.1 Customer Service 4.7 ## Pros and Cons in Reviews GF Greg F League DirectorRecreational Facilities and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The interface is intuitive for both administrators and players, which has significantly reduced the amount of time I spend answering routine questions.“ June 27, 2026 LT Lora T Office SpecialistGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “The refunding of deposits is a bit tricky and might need a little renovation.“ June 29, 2026 MI Matthew I Operations SupervisorSports, 51 - 200 employeesUsed the software for: More than 2 years. “I like that it is easy to use and navigate, the customer service is always available to help if needed but it is quick and easy to learn“ June 28, 2026 MI Matthew I Operations SupervisorSports, 51 - 200 employeesUsed the software for: More than 2 years. “I find dash is difficult to use when on mobile, they should update the platform for mobile phone use“ June 28, 2026 LT Lora T Office SpecialistGovernment Administration, 51 - 200 employeesUsed the software for: More than 2 years. “well I loved the customer support before the AI started. “ June 29, 2026 ML Madi L Program ManagerSports, 11 - 50 employeesUsed the software for: 1-2 years. “For Example, we sell bats but the process of going about purchasing them and collecting the customers money is a bit clunky.“ February 1, 2024 MH Matthew H Director of BasketballSports, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform is easy to navigate, quick to set up, and performs reliably for everyday use.“ June 29, 2026 DT Derek T Adult League ManagerRecreational Facilities and Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “The Online Experience is quite difficult for customers to use.“ November 15, 2022 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aimée R. Skating Program Director Sports Used the software for: 6-12 months ### "DASH for Learn to Skate" June 29, 2026 5.0 Pros Dash supports our Learn to Skate USA registration process better than any other platform we tried before! Cons There is a little curve from other platforms but that is always the case. Support is easy to access and customer service is supportive. Alternatives considered [Bond Sports](https://www.capterra.com/p/10033481/Bond-Sports/) Reason for choosing Dash Dash has better integrations and features for Learn to Skate USA. Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) Rather not elaborate on the reasons why we switched. Review Source cM curtis M. Executive Director Sports Used the software for: 6-12 months ### "Dash Believer - Came from old max sollutions - max galaxy " July 8, 2026 5.0 great experience, good onboarding, I feel like the program is setup properly for everything rinks as well as programs need. Pros seamless entries both in bulk entries as well as individuals - good tracking for financials as well . Cons There is really nothing to complain about, just working through some kinks on my own end. Coming from utilization of Max solutions and Max Galaxy this is a far superior product. Alternatives considered [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Reason for choosing Dash better overall experience and belief in the product. Switched from [Maxident](https://www.capterra.com/p/67650/Maxident/) obsolete programs, at one facility we were operating Max solutions which wasn't supported for over 10 years but only in a limited ice scheduling capacity. This ties everything we need into one . Review Source BP Brian P. General Manager Recreational Facilities and Services Used the software for: 2+ years ### "Solid Platform" June 30, 2026 3.0 Overall positive in that it covered a wide range of our business needs. Our main issues are with the league setup and the lack of improvement in that area. Pros It has a wide range of uses for any business: Facility Schedule, league and program setup, POS, inventory Cons The constant opening of multiple tabs, the limit of signing out every 10-15 minutes, the lack of features in the league setup and the league scheduler feature. Alternatives considered [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) Reason for choosing Dash It had more updated features. Active was in their initial stages of implementing their new platform. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/) MaxGalaxy was taken over by ACTIVE and that platform shutdown. Review Source Jennifer O. Guest Service Manager Sports Used the software for: 2+ years ### "Guest Service Manager" June 26, 2026 4.0 Pros Fast, intuitive, and easy to navigate — made finding information quick and effortless every time. Very productive Cons The glitches during check out, Would love more integrations and faster search refresh when new content is added Review Source GF Greg F. League Director Recreational Facilities and Services Used the software for: 2+ years ### "DASH Good Product, Great Service" June 27, 2026 4.0 Overall quite positive. The helpdesk is extremely quick and thorough with responses. I never feel alone. Pros I've been using DASH to manage my adult soccer league, and it has become an essential part of our operation. The software makes everything from registration and roster management to scheduling and communication incredibly efficient. With more than 140 teams spread across multiple divisions and nights of play, organization is critical, and DASH has consistently delivered. The interface is intuitive for both administrators and players, which has significantly reduced the amount of time I spend answering routine questions. I especially appreciate how easy it is to make schedule updates, track team information, and communicate changes quickly. The customer support team has also been outstanding whenever I've needed assistance, responding promptly with helpful solutions. DASH has streamlined many of the administrative tasks that used to take hours, allowing me to focus on improving the league experience for our players. I highly recommend DASH to anyone managing recreational or competitive sports leagues. Cons I wish it would recognize scheduling conflicts between teams and schedule around them. I wish the schedule interface more more user friendly. Review Source Hannah W. Customer Service Representative Sports Used the software for: 2+ years ### "Productive and User-Friendly" July 11, 2026 4.0 My overall experience with Dash has been positive. One of the best attributes for Dash is it's user-friendliness. It is not difficult to navigate or manage events, customer profiles or programs. Every transaction is able to move efficiently, and customer registrations can be easily seen and managed. Pros What I like most about Dash is that it is easy to use to create events, manage the calendar, manage customer profiles and check in customers for their programs. Furthermore, Dash is strong in regards to customer support, more specifically with the connection to the allocation board which directs customers to their assigned rinks and locker-rooms with ease. In addition, there are rarely bugs and issues while using Dash, which assists in productive facility operation. Overall, these are some of the many strengths of using Dash. Cons Although there are rarely bugs and issues, when there is an issue, it can sometimes take awhile to be fixed. Review Source Gabrielle C. Business Manager Sports Used the software for: 2+ years ### "Good software, with many options" June 27, 2026 4.0 Pros Our company has been using Dash since 2020. Customer support has been very good. We are able to email and receive an AI response within seconds. If that solution does not work or we need more information, we are able to connect with a live person. Dash does take a while to get used to because there are many options to set up programs. Many things are very automated, though, once they are set up. Cons There are some processes that are not obvious or on a menu. Sometimes the processes require tech support to help them make sense. Review Source NC Nathan C. Pickleball Director Sports Used the software for: 6-12 months ### "Overall very good product, good usability, though there's room for improvement with seemless booking and program planning" July 6, 2026 4.0 Pros It's pretty intuitive, overall a good user interface, and lots of good features with nothing much I feel is missing. Cons Overall the usability is good, but I wish it was easier to cycle through our calendar schedule. I have to manually click through week by week just to figure out open time slots and space for programming. It would be great if there were possibly some way I could somehow get a one month view to see what time blocks in my target spaces are available. Or if there was some wizard/algorithm where I could input criteria I'm looking for, and it can search for me what options I have to plan new programming. (Example: Say I'm looking for consistent time blocks where 3 volleyball courts are open, during weekday evenings, one day a week, for 6 weeks in a row, during the months of August to November or something). I also wish it was quicker and more seamless to book a block of courts. It takes a few clicks just to add "additional resources" to add several courts to a reservation. It would be great if I could just click and highlight a certain section and timeblock inside the calendar, and then it could bring up the booking page where it automatically inputs the times and courts I selected. Or alternatively make an entry field where I can input the number of desired courts, and then it can just reserve the adjacent courts without me having to click through and manually select each individual court as an "additional resource". Review Source AL Antony L. Operations Manager Program Development Used the software for: 2+ years ### "Operations Manager" June 29, 2026 5.0 I use it the most for scheduling. I also use to follow my daily schedule to navigate my day. we are a ice rink with schedules changing daily Pros It's very easy to use. It's also easy to teach how to use. I am a very busy Manager so when I get on dash its always up and easy to use. Cons nothing that I can think of its very user friendly and easy to navigate. it's also very easy to teach somebody that isn't computer literate. Review Source MH Matthew H. Director of Basketball Sports Used the software for: Less than 6 months ### "Dash Review" June 29, 2026 5.0 Overall, my experience with Dash has been positive. The platform is easy to navigate, quick to set up, and performs reliably for everyday use. I appreciated the clean design and intuitive interface, which made it simple to find the features I needed without a steep learning curve. While there are a few limitations, such as fewer advanced customization options and occasional minor glitches, they didn't significantly impact my experience. For most users, Dash provides a solid balance of functionality, convenience, and value. It's a dependable option that accomplishes its core purpose well and continues to improve with updates. Pros Dash's interface is customer friendly, easy to use, and allows for easy customization. It streamlines the entire process of running leagues and managing our programming. Cons While Dash offers a clean interface and helpful features, there are a few drawbacks worth noting. The app can feel limited for users with more complex needs, and some advanced functionality is locked behind paid plans. Occasional syncing delays between devices can also be frustrating, especially when working across multiple platforms. Customization options are somewhat basic compared to competing products, and customer support response times could be faster. Overall, Dash works well for simple tasks and everyday use, but users looking for deeper automation, flexibility, or enterprise-level capabilities may find it falls short of expectations in several important areas. Review Source WH Will H. Operations & Continuous Improvement Manager Sports Used the software for: 6-12 months ### "Review Of Daysmart" November 18, 2022 5.0 Pros Ability to manage the facility space and manage leagues and other group program based programs. Cons Currently there is no way to do private lesson appointments in the same software as leagues, etc. That will be needed for our business. Alternatives considered [EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Review Source JG Jeffrey G. gm Sports Used the software for: Less than 6 months ### "Its ok, but too limited" November 16, 2022 3.0 Training was good, support the guys are nice.my locker rooms still don't pop up and when you say its becasue i am doing it wrong it should always be active. Pros online is great for the customerCONI can't believe you have no print button accessable when we run location reports Cons scheduling and priceing set up is too slow. You operate slower than a 2001 program I have at another rink.you are not easy to load programs, less steps the better.make it easier you can tell this was written by engineers with no real time expereince.Hoped for a star got a dud Reason for choosing Dash I'm 50/50 right now if it was a good or bad idea overallyou have slowed down my business not sped it up. Review Source HF Hannah F. Learning and Development Specialist Sports Used the software for: 6-12 months ### "DSR review" November 18, 2022 4.0 Pros The simplicity of the platform is great and allows easy customer use for leagues, and simple employee use on the admin side. Our reps \[SENSITIVE CONTENT\] have been great and their willingness to help and answer every question we have has been impressive and much appreciated. Cons I can not think of any cons to this software at the moment. Review Source TK Taylor K. Front Desk Administrative Assistant Sports Used the software for: Less than 6 months ### "Not bad" July 25, 2022 5.0 Pros I found it was really easy to learn when I first started using the software. Cons Since I am just learning the system I do not have any complaints so far. Review Source EG Eric G. Account Manager Insurance Used the software for: I used a free trial ### "Excellent" June 30, 2022 5.0 Introducing product to customers Pros Product is easy to use. When speaking with our clients your product is easy to use. Cons I don't use it on a daily basis. I don't have a least like. Review Source JC Jennifer C. Operations Coordinator Recreational Facilities and Services Used the software for: 2+ years ### "DASH Is Our Company's Lifeline-Absolutely would not operate without it!" July 16, 2025 5.0 Overall, I thoroughly enjoy using the system. It provides excellent training resources that simplify the process of training staff, making it incredibly efficient. This marks a significant improvement over the past three years, offering enhanced capabilities for staff training. Pros One of the best features of DASH is the control it gives you in creating your own registrations. Other standout features include a fantastic POS system, in-house reports, and a quick and easy-to-use user dashboard. Over the past three years, DASH has efficiently managed all the registrations for our multi-million-dollar multi-sport complex, effortlessly handling the entire payment process through its user-friendly POS system, putting you in charge of your cash flow. Cons The refund processes can initially be somewhat confusing until you become familiar with the DASH system. However, with a little time and experience using the platform, it quickly becomes second nature. Review Source MI Matthew I. Operations Supervisor Sports Used the software for: 2+ years ### "Dash Review" June 28, 2026 4.0 My experience with dash has been very good, I have learned the system quick and it has all the features our business needs. Pros I like that it is easy to use and navigate, the customer service is always available to help if needed but it is quick and easy to learn Cons I find dash is difficult to use when on mobile, they should update the platform for mobile phone use Review Source LT Lora T. Office Specialist Government Administration Used the software for: 2+ years ### "Great UI, just want live customer support." June 29, 2026 4.0 Overall, Dash is very easy to learn and navigate. Everything is spelled out for you. The refunding of deposits is a bit tricky and might need a little renovation. Pros I love the customer support...well I loved the customer support before the AI started. Hopefully we can get live support once again. This is the only reason I would give a four star. Another issue is the back button. It doesn't always send us to the previous screen. Cons See Pros. Review Source AR Andrew R. Park Operations Administrator Recreational Facilities and Services Used the software for: 2+ years ### "Dash for Ice Rinks" July 15, 2025 4.0 Overall, Dash was easy to use, customizable, and frequently rolled out new features! Their support team was helpful, particularly at the setup and launch of the system. Pros Dash's reports were customizable and easy to find specific information to keep my business on track! Cons Occasionally system updates made login unavailable. Thankfully, we received advanced notice of such outages. Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/)[EZFacility](https://www.capterra.com/p/54308/EZFacility-Club-Management/) Reason for choosing Dash Dash's scheduling platform was far more intuitive to use, had better scheduling features, and allowed for more dynamic scheduling. Review Source CB Caren B. General Manager Sports Used the software for: 2+ years ### "Dash Software for Ice Rinks" July 14, 2025 5.0 I find Dash to be the best rink software we have used or researched. It is not perfect, but they keep making improvements. Pros I like how all bookings and leagues post to the calendar so you do not have to do more entries for each event. Cons Not having a monthly view of the calendar is really an issue for us. We keep waiting for this function to be resolved and it seems to keep being pushed back as a priority to resolve. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Family accounts not working properly; not data transfer to calendar Review Source BP Bud P. General Manager Recreational Facilities and Services Used the software for: 2+ years ### "Langley Sportsplex " July 16, 2025 4.0 Dash has been great for our business, helping grow our usage of our ice rinks. The online bookings have helped us reduce the amount of staff needed to work the Administration desk. Pros Dash is easy to use and gives us a wealth of information. Training staff is easier and there seems to be way less mistakes. Cons Getting small changes made to invoice look and a couple of minor operational styles. Dash has been receptive in most of our requests. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) Cheaper and easier to use. They were not being user friendly. Review Source SF Stephanie F. CEO Education Management Used the software for: 1-2 years ### "User Friendly Platform for Camp Registration" June 28, 2026 5.0 It is very easy for me to use for my summer, winter, and spring break camps. I can see all of the demographic information for campers. Pros I really liked the ease of use. As a non-tech savvy person, this platform has great features, all the reports I can make, and easy to use. Cons I have not run across any problems so far. It is easy to log in, and I am able to find more information than I need. Review Source SO Sam O. Operations Supervisor Sports Used the software for: 2+ years ### "Dash facilities Review " July 14, 2025 5.0 Great. Would recommend to other facilities looking to start up. Their support is also very quick when needed Pros Ease of building out schedules and classes for guest. Makes managing very easy to do on the back end. Cons Will make some update features without running by and letting users know. Some of the updates are forced and no option to revert. Review Source SH Steve H. Operations Supervisor Recreational Facilities and Services Used the software for: 1-2 years ### "Daysmart" August 2, 2023 5.0 Its the best rec software I have used and I have used 3 different types. Pros I like the ability to quickly view reports and schedules Cons When a customer doesn't pay their monthly bill, the system doesn't expire their membership and allows the customer to come in and continue to use the facility. When you have 2000 memberships, suspending all of the past-due customers is very time-consuming Alternatives considered [CivicPlus Recreation Management](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/) Reason for choosing Dash Because civicrec was to busy and couldn't train us in time. To be fair, daysmart was still only used in hockey rinks so that was a turnoff but I am glad we stuck with it now that it supports rec centers. Review Source ML Madi L. Program Manager Sports Used the software for: 1-2 years ### "Daysmart Rec " February 1, 2024 3.0 Pros I like that all of our functions are under one database and the ease of using it on the backend is a lot to learn because its super complex but once you know it its great Cons not user friendly from the customer side. missing some key feature that are important to our business. Does NOT integrate well with quickbooks Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.