# VISULOX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VISULOX Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/252356/VISULOX --- # VISULOX Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VISULOX ## What is VISULOX? Leading PAM solution with integrated Remote Support Platform for secure external access. VISULOX helps to answer the question who did what, where and when in IT / OT infrastructures. VISULOX controls and documents privileged user activitities vpn-free without merging security zones. VISULOX comes e.g. with MFA, session recording, secure file transfer and JIT access. VISULOX integrates easily, without agents nor changes to servers or clients. Made in Germany, since 2003. ## What is VISULOX used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)[Authentication](https://www.capterra.com/authentication-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VISULOX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.amitego.com&name=VISULOX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VISULOX 4.8 (25) VS. [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.6 (11,609) Value For Money 4.6 (24) Value For Money 4.5 (8,210) Customer Service 4.9 (25) Customer Service 4.4 (7,502) ## VISULOX alternatives [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [View all alternatives](https://www.capterra.com/p/252356/VISULOX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. File Sharing 4.7 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Multi-Factor Authentication 4.9 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Access Controls/Permissions 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Remote Access/Control 4.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Unattended Access 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Compliance Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier VISULOX 86 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Define levels of authorization for access to specific applications Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Track and analyse user behavior within a system or network Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Alter the layout and content of reports Process of checking different types of data for accuracy to avoid errors or inconsistencies Access client's system information, including hardware and software configuration, to perform diagnostics Track status, assign actions, and control access to systems for devices within the organization A chronological record of actions or occurrences within a network, software, or process Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Ability to chat online in real time Accounts held by members of an organization Access software remotely via mobile devices Verify user identity through mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Request two or more credentials to prove user's identity before granting access to systems Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Install software updates and bug fixes remotely Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Identify and orchestrate execution of actions needed to restore systems to optimal conditions Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Set and monitor service level agreements to ensure timely response and resolution Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage computers located anywhere without the remote customer present at the other end Store, modify, and track user accounts and access in a centralized directory Track the availability time for a designated network or website over a given period of time Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (25) 4.8 Based on 25 reviews ## Pricing Value for money 4.6 (24) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (24) 4.6 Based on 24 reviews ## Integrations [ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[ RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[ RDPWin](https://www.capterra.com/p/2443/RDPWin/)[ Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (25) 4.9 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 25 reviews Filter by rating 5(21) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Soeren S. IT-System Engineer Transportation/Trucking/Railroad ### "Great Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 4, 2024 Great product overall - the implementation process with the support engineers was very quick and simple. They've sized the application perfectly for our enviornment and we are satisfied with the increased productivity compared to "before Visulox". There are still a couple of requested features in work, we requested for overall impreovement - Amitego was very attentive when we requested those and we can't wait to have those also onboard. Pros It works - the product is very user and admin friedly. The implementation of automation processes is a great possibilty to enhance the effectivity of the product and causes less manual doings within the software. Cons The password self-service function is buggy in our enviornment.. a fix is in work but not there yet. Switched from [WALLIX Bastion](https://www.capterra.com/p/173125/WALLIX/) Update routines with Wallix appeard to be broken - after every update something new didn't work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michael H. Administrator Telecommunications ### "MyReviewforVisulox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 I was the Admin in my Company and I think it is a great Piece of Software. It was allways intressting to work with Pros first of all: it works and the support is great if you have an issue Cons don't have anything to complain. We got great support and Visulox and if we had outage it was fixed realy fast. There was an longerlasting problem once, with the Gateway, which had to be restarted everytime that occured, but this was just once a problem for customers, after we knew the workarround nobody did recocgnice it anymore (at it is ~5 years ago) So everything is running fine. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Philip B. Director Automotive ### "Remote Privileged Access Management aus Deutschland" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2024 VISULOX ist unser zentrales Eingangstor für alle externen Nutzer und macht unsere Infrstruktur von außen verfügbar. Pros ausgezeichneter Support durch den Helpdesk. VISULOX läuft einwandfrei und wird stetig mit Updates versorgt. Jeder Use case kann abgebildet werden. Sehr guter Just in Time Access Cons Teilweise komplizierte GUI aber im Nachhinein macht diese Sinn. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Deutsche IT-Sicherheitslösung und sehr viel angenehmeres Lizenzmodell. amitego setzt auch individuelle Anforderungen um, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Valentina B. Agricolo Farming ### "VISULOX complicato" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 2, 2023 Nel complesso una buon software, da semplicare e troppo confusionario necessita di aggiornamenti Pros Ha un buon controllo su tutte le risorse aziendali, aiutando a semplificare i progetti, e avere sicurezza all'interno della stessa Cons Non mi piace la complessità delle verifiche, troppo complicate e confusionario Switched from [Heimdal Privileged Access Management](https://www.capterra.com/p/231179/Heimdal-Privileged-Access-Management/) Troppo complesso ma buon software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2024 Vielen Dank für die Bewertung. Leider gibt es keine VISULOX Installation in Italien mit den angegebenen Kriterien. Melden Sie sich bitte direkt bei uns - wir würden gerne erfahren wie und wo Sie VISULOX getestet haben um zu diesem Ergebnis zu kommen. Mit vielen Grüßen, Team amitego! DT Dirk T. Team Leader Telecommunications ### "Remote Access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 Very stable solution and excellent support and flexibility Pros Secure and easy to use SW.Excellent support and flexibility. Cons Not a commonly used and known SW so difficult to introduce in companies already having Citrix based solutions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 4, 2023 Thank you! We apreaciate your feedback and are already working on our brand awareness. KG Kai G. Service Owner Telecommunications ### "my Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 20, 2022 Pros Great functions, easy to use, good for our business Cons it isn´t cloud ready ,yet, because, we want to migrate to the cloud Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 4, 2023 Thank you! OK Oliver k. CIO Public Relations and Communications ### "PAM for external users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 24, 2022 amitego support is brilliant Pros We are using VISULOX in terms of remote support for vendors, maintaining our interal infrastructure, baiscally remote support for WIN and linux servers and VISULOX is perfect for having reliable performance records Cons User experience sometimes is a bit bumpy Reasons for choosing VISULOX amitego is a german vendor with way more better pricing for us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2022 Thank you - we appreciate your honest feedback! MK magnus k. CEO Logistics and Supply Chain ### "Third party access platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2022 Pros excellent MFA integration with multiple options.Outstanding vednor support Cons GUI could be more modern, but amitego told me that this will be done in early 2023 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2022 Thank you! Currently we are working under pressure to modernize UX - Be excited! AU Andreas U. ACCESS FUNCTIONAL LEAD Telecommunications ### "Very good and secure software for remote vendor access " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Very fast and extensive support. Always friendly and solution oriented Pros We are in close contact with the Vendor and can actively participate in the development. Customers' wishes are taken into account in a timely manner. Cons The is currently nothing i can say. Reasons for choosing VISULOX Filetransfer and Videologgin / Keystroke is not offered in Citrix Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Access Functional Lead Telecommunications ### "Holistic secure access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2022 Pros Visulox allows us to provide holistic external access with comprehensive monitoring while tracking all activities performed. Cons The visuolox configuration requires a certain leadtime in order to adapt the settings to the underlying business processes but this will be also the case for most other applications which are highly customizable. So this is not really a disadvantage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/252356/VISULOX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TeamViewer ONE vs VISULOX](https://www.capterra.com/compare/194565-252356/TeamViewer-vs-VISULOX)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)